Best Macau hotels near Leal Senado
Located in the heart of Macau, this luxury hotel is within 1 mi (2 km) of Macau Museum of Art and Hospital Conde S. Januario.
Overall 9,5 Excellent
Based on 3 710 reviews
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- Families
- Business
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Excellent
9,3
Pros: Service good
Excellent
8,3
Pros: the people are always smiling, welcoming ; the spa was so great and the food is excellent ; the connection to the Mall is also a plus ! I really had a great time.
Excellent
10,0
Pros: Size and equipment of a room. Fantastic service.
Hotel has a good location for exploring Portuguese legacy on Peninsula.
Excellent
9,5
Pros: Amazing tower view. Excellent facility and service as always. Would be perfect if bluetooth speaker is available.
Excellent
10,0
Pros: Mandarin Oriental Macau was simply awesome...
Excellent
9,3
Pros: The service was great!
Okay
5,0
Pros: Location
Excellent
9,3
Pros: View and specious
Excellent
9,5
Pros: All the staff i met were friendly, attentive and professional, whether its the front desk, concierge, the pool, restaurant and the house keeping staff. food is excellent. Service very good. Very comfortable stay, spacious room.
Excellent
9,5
Pros: The staff The view The location
Excellent
9,3
Pros: The cocktails are to die for and the staff made the visit to bar very special indeed. The dinner was a 5 course sampling menu which was excellent and interestingly the staff canvassed our opinions on the different dishes chosen. Delicious and fun.
Details
Reviews
Overall 9,5 Excellent
Based on 3 710 reviews
Beach
10,0
Cleanliness
9,6
Vibe
9,2
Service
9,1
Location
8,9
Room
8,9
Comfort
8,3
Breakfast
7,4
WiFi
6,5
Amenities
5,2
Beach
10,0
Cleanliness
9,8
Service
9,3
Room
9,0
Food
8,9
Vibe
8,7
Location
8,7
Comfort
8,6
Value
7,7
Breakfast
7,0
WiFi
4,9
Amenities
4,5
Cleanliness
9,5
Vibe
9,2
Wellness
9,0
Service
9,0
Room
8,9
Location
8,9
Comfort
8,3
Breakfast
6,9
Amenities
5,2
WiFi
5,1
Cleanliness
9,3
Service
9,0
Vibe
8,9
Room
8,8
Location
8,3
Value
7,8
Breakfast
6,8
Amenities
5,6
WiFi
4,5
Cleanliness
9,7
Service
9,4
Location
9,4
Vibe
9,2
Room
8,9
Comfort
8,3
Breakfast
7,6
Amenities
5,0
9,3 Excellent
Pros: Service good
Cons:
8,3 Excellent
Pros: the people are always smiling, welcoming ; the spa was so great and the food is excellent ; the connection to the Mall is also a plus ! I really had a great time.
Cons: the view, supposed to be "lake/sea", is in fact the "parking (bus)" view
10,0 Excellent
Pros: Size and equipment of a room. Fantastic service.
Hotel has a good location for exploring Portuguese legacy on Peninsula.
Cons:
9,5 Excellent
Pros: Amazing tower view. Excellent facility and service as always. Would be perfect if bluetooth speaker is available.
Cons:
10,0 Excellent
Pros: Mandarin Oriental Macau was simply awesome...
Cons: Not a compliant or concern to mention..
9,3 Excellent
Pros: The service was great!
Cons: The restaurant on the second floor served very mediocre dishes for a premium price. The service was great, but the food itself was quite disappointing.
5,0 Okay
Pros: Location
Cons: Very old. Rooms lack facilities. Even a simple USB charger by the bed is missing. Lights don’t work. Ergonomics are absent. No good restaurants in the hotel. Avoid if you can.
9,3 Excellent
Pros: View and specious
Cons: Not including the breakfast; staff came in to set up for sleeping while we were not in the room, one of my friends got scared thinking went to the wrong room!
9,5 Excellent
Pros: All the staff i met were friendly, attentive and professional, whether its the front desk, concierge, the pool, restaurant and the house keeping staff. food is excellent. Service very good. Very comfortable stay, spacious room.
Cons:
9,5 Excellent
Pros: The staff The view The location
Cons: The hotel was helpful in all ways I got stuck there during a typhoon where no boats, cars, or planes could leave the island. So i just had book something and this is what was available. The staff was helpful and full lf good smiles. They were good in giving information and checking things up regarding the typhoon. The suites were great with an exellent view . Didt really get enjoy it and check the rest of the property out since we checked in late and left early morning
9,3 Excellent
Pros: The cocktails are to die for and the staff made the visit to bar very special indeed. The dinner was a 5 course sampling menu which was excellent and interestingly the staff canvassed our opinions on the different dishes chosen. Delicious and fun.
Cons: The pool was closed, but that was due to the inclement weather, so not much to complain about really.
Located in the heart of Macau, this luxury hotel is within 1 mi (2 km) of Macau Museum of Art and Hospital Conde S. Januario.
This family-friendly Macau hotel is located on the waterfront, within 1 mi (2 km) of Statue of Guan Yin, Macau Tower Convention and Entertainment Centre, and Macau Tower. Leal Senado and Senado Square are also within 1 mi (2 km).
Overall 9,2 Excellent
Based on 3 807 reviews
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- Families
- Business
- Couples
- Solo
Excellent
9,5
Pros: Location was good for sight seeing
Excellent
9,5
Pros: I’m grateful to their friendly staff who helped us with directions, food recommendations and reservations. The room is very clean and tidy.
Excellent
10,0
Pros: Amazing really friendly and helpful
Excellent
9,3
Pros: Fabulous breakfast buffet, lovely rooms and amenities (huge bathroom!), very friendly staff! Amazing lobby / atrium area with aquarium and fabulous pool too.
Excellent
10,0
Pros: Good service, helpful staff, good facilities, clean and new
Excellent
9,3
Pros: Staff couldn’t be more attentive - every last detail was considered. The hotel is the best that we saw in Macau - more finessed and relaxed than the Venetian and other big properties
Excellent
10,0
Pros: The king room upgrade was totally amazing! It was more like a penthouse. By far the best hotel I've stayed in so far !!!
Excellent
8,8
Pros: Everything is great. Location is great too.
Excellent
10,0
Pros: sleepers are greatly designed front desk staffs are patient, smart and helpful we got upgraded to one bedroom suite which made us feel surprised beds re comfortable clean and luxury designs everywhere
Excellent
10,0
Pros: The service was fantastic! Kevin who served our room service was excellent. All the staff were amazing.
Details
Reviews
Overall 9,2 Excellent
Based on 3 807 reviews
Wellness
10,0
Vibe
9,5
Cleanliness
9,3
Location
9,2
Amenities
9,1
Value
8,9
Food
8,9
Room
8,8
Service
8,7
Comfort
7,9
Breakfast
7,2
Cleanliness
9,4
Vibe
9,3
Amenities
9,2
Value
8,9
Room
8,9
Food
8,9
Service
8,9
Location
8,9
Comfort
8,1
Breakfast
6,8
Vibe
9,5
Cleanliness
9,5
Location
9,3
Value
9,0
Amenities
9,0
Food
8,8
Room
8,7
Service
8,4
Breakfast
7,2
Vibe
9,5
Cleanliness
9,3
Location
9,3
Value
9,2
Amenities
9,1
Bar
9,0
Room
8,9
Food
8,9
Service
8,7
Comfort
8,2
Cleanliness
9,5
Vibe
9,3
Location
9,2
Amenities
9,0
Food
8,9
Value
8,9
Service
8,7
Room
8,3
Breakfast
7,3
9,5 Excellent
Pros: Location was good for sight seeing
Cons:
9,5 Excellent
Pros: I’m grateful to their friendly staff who helped us with directions, food recommendations and reservations. The room is very clean and tidy.
Cons:
10,0 Excellent
Pros: Amazing really friendly and helpful
Cons:
9,3 Excellent
Pros: Fabulous breakfast buffet, lovely rooms and amenities (huge bathroom!), very friendly staff! Amazing lobby / atrium area with aquarium and fabulous pool too.
Cons:
10,0 Excellent
Pros: Good service, helpful staff, good facilities, clean and new
Cons:
9,3 Excellent
Pros: Staff couldn’t be more attentive - every last detail was considered. The hotel is the best that we saw in Macau - more finessed and relaxed than the Venetian and other big properties
Cons:
10,0 Excellent
Pros: The king room upgrade was totally amazing! It was more like a penthouse. By far the best hotel I've stayed in so far !!!
Cons: No movies on the TV No PowerPoint in the bathroom and therefore drying and straightening my hair was pure guess work from the kitchen
8,8 Excellent
Pros: Everything is great. Location is great too.
Cons:
10,0 Excellent
Pros: sleepers are greatly designed front desk staffs are patient, smart and helpful we got upgraded to one bedroom suite which made us feel surprised beds re comfortable clean and luxury designs everywhere
Cons: the air conditioner was really noisy
10,0 Excellent
Pros: The service was fantastic! Kevin who served our room service was excellent. All the staff were amazing.
Cons:
This family-friendly Macau hotel is located on the waterfront, within 1 mi (2 km) of Statue of Guan Yin, Macau Tower Convention and Entertainment Centre, and Macau Tower. Leal Senado and Senado Square are also within 1 mi (2 km).
Located in the heart of Macau, this luxury hotel is within a 10-minute walk of Cineteatro Macau, Leal Senado, and Senado Square. Fortaleza do Monte and Ruins of St. Paul's Cathedral are also within 15 minutes.
Overall 9,0 Excellent
Based on 11 533 reviews
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- Families
- Couples
- Solo
- Business
Excellent
9,0
Pros: Everything, it was more than I planned for and more than I dreamed. The bathtub fit 6'+ with ease, the amenities put all else to shame. To sum it up, this hotel makes the rest look like a waste.
Good
7,0
Pros: location
Excellent
10,0
Pros: Excellent customer service, upgrade, location, amenities, luxury rooms
Excellent
8,6
Pros: Everything is walking distance.
Excellent
8,0
Pros: Location and price
Excellent
10,0
Pros: They have Fantastic Steam Showers!!! Wonderful historic decor and a Friendly staff. I was pleasantly surprised by how nice this property is due to the less then impressive exterior ;)
Excellent
10,0
Pros: Very helpful staff. The concierge watched our luggage after checkout while we roamed the city. Hotel is walking distance from downtown / tourist attractions. Complimentary umbrella very good souvenir, and it really came in handy!
Excellent
10,0
Pros: The shampoo is so good. Love it.
Excellent
10,0
Pros: A really enjoyed the friendliness and service oriented staff. They, individually and as a whole went out of there way to make my trip upbeat and seamless and they were successful.
Excellent
9,6
Pros: everything
Excellent
10,0
Pros: Excellent service, free upgrade!
Details
Reviews
Overall 9,0 Excellent
Based on 11 533 reviews
Beach
10,0
Location
9,4
Value
9,2
Service
8,8
Food
8,6
WiFi
8,5
Room
8,0
Breakfast
7,2
Comfort
6,2
Vibe
6,1
Amenities
5,7
Pool
2,4
Location
9,4
Value
9,1
Food
8,9
Service
8,7
Room
7,8
Breakfast
7,1
WiFi
6,6
Comfort
5,8
Vibe
5,0
Amenities
5,0
Pool
2,2
Location
9,6
Value
9,2
Service
9,1
Food
8,7
Room
8,1
Breakfast
7,0
Comfort
6,4
Vibe
6,4
Location
9,7
Value
9,2
Service
9,2
Food
8,8
Room
7,4
Breakfast
6,8
Vibe
6,0
Comfort
5,7
Location
9,9
Value
9,2
Service
9,1
Food
8,7
Room
8,4
Breakfast
7,1
Comfort
6,0
Amenities
6,0
Vibe
5,9
9,0 Excellent
Pros: Everything, it was more than I planned for and more than I dreamed. The bathtub fit 6'+ with ease, the amenities put all else to shame. To sum it up, this hotel makes the rest look like a waste.
Cons: I had to rate less than 10 on some of the markers so I could still have a valid 10. I would place this hotel as best life could offer, and more than what I could afford.
7,0 Good
Pros: location
Cons: noise
10,0 Excellent
Pros: Excellent customer service, upgrade, location, amenities, luxury rooms
Cons:
8,6 Excellent
Pros: Everything is walking distance.
Cons: The staff are pretty rude! Not the front desk but everywhere else. No bother in helping you at all and if they do they are very rude about it and just point you instead of really helping! Not so foreign friendly at all.. Please teach staff to be more courteous to guest! i don't know if that's just how they are but in Las Vegas everyone is very courteous and helpful rather than just pointing! This is what makes Las Vegas one of kind! They really make you not want to leave!!!
8,0 Excellent
Pros: Location and price
Cons: No
10,0 Excellent
Pros: They have Fantastic Steam Showers!!! Wonderful historic decor and a Friendly staff. I was pleasantly surprised by how nice this property is due to the less then impressive exterior ;)
Cons:
10,0 Excellent
Pros: Very helpful staff. The concierge watched our luggage after checkout while we roamed the city. Hotel is walking distance from downtown / tourist attractions. Complimentary umbrella very good souvenir, and it really came in handy!
Cons: No compliants.
10,0 Excellent
Pros: The shampoo is so good. Love it.
Cons: No FREE BUS TO THE AIRPORT. MAYBE THE MOST COMMON VISITORS ARE FROM HONKONG AND MAINLAND
10,0 Excellent
Pros: A really enjoyed the friendliness and service oriented staff. They, individually and as a whole went out of there way to make my trip upbeat and seamless and they were successful.
Cons: Nothing.
9,6 Excellent
Pros: everything
Cons: steaming shower system. I still do not how to use it.
10,0 Excellent
Pros: Excellent service, free upgrade!
Cons:
Located in the heart of Macau, this luxury hotel is within a 10-minute walk of Cineteatro Macau, Leal Senado, and Senado Square. Fortaleza do Monte and Ruins of St. Paul's Cathedral are also within 15 minutes.
With a sophisticated and exquisite design based on 18th century Prague, the Harbourview Hotel Macau brings its guests a unique hotel, dining and shopping experience. Our Hotel offers 389 comfortable guest rooms and 55 spacious suites with branded bathroom amenities and complimentary in-room Wi-Fi access to connect with friends and family. This unique experience combines historic charm and modern elegance, from the international cuisine to the cocktails at the Praha bar. The Jacuzzi, all-season indoor swimming pool and Gymnasium help guests unwind and relieve tension. Guests can also enjoy major tourist attractions on the Macau Peninsula. Our Art Nouveau style hotel ensures your stay will be an enjoyable lifestyle experience and a fantastic place to create memories.
Overall 9,0 Excellent
Based on 6 134 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,5
Pros: The staffs were friendly and very helpful
Excellent
10,0
Pros: good price. nice staff. rooms spacious and clean.
Excellent
8,8
Pros: The room was nice: comfortable and clean. Easy to get to and fro the coach terminal.
Excellent
8,8
Pros: Everything was good
Excellent
9,3
Pros: * very nice hotel staff * super big luxury room * nice swimming pool * close to the harbor
Good
6,3
Pros: Clean rooms with a nice European feel. There is a free shuttle to and from the Macau Ferry terminal, I didn’t realise this when we arrived but it would have been handy however we got it when we left.
Excellent
8,8
Pros: Super close to one of the tourist areas. Also close to other big hotels and casinos. Taking the bus to some tourist places was very easy too
Excellent
9,5
Pros: Staff! Nice reception!
Excellent
9,5
Pros: This hotel is a classiC, VERY clean and we loved the location. Away from busy Cotai, yet Sands and a MC Ds just opposite our hotel. Easy to walk around and shuttle buses from sands to Cotai FOC. Opposite the road, the Fisherman's Wharf was quiet but interesting.
Excellent
10,0
Pros: We were thrilled to be upgraded to a deluxe suite. It was the nicest room I've ever stayed in.
Details
Reviews
Overall 9,0 Excellent
Based on 6 134 reviews
Vibe
9,6
WiFi
9,4
Cleanliness
9,3
Value
8,9
Room
8,6
Pool
8,5
Amenities
8,4
Location
8,4
Service
7,9
Breakfast
6,4
Vibe
9,8
Beach
9,6
Cleanliness
9,4
Value
9,3
Amenities
8,8
Room
8,8
Pool
8,7
Location
8,5
Service
8,1
Breakfast
6,5
Vibe
9,6
Cleanliness
9,3
Value
9,0
Amenities
8,5
Room
8,5
Location
8,4
Service
7,5
Breakfast
6,4
Vibe
9,7
Cleanliness
9,3
Value
8,8
Room
8,3
Location
8,3
Amenities
8,1
Service
7,9
Breakfast
6,4
Vibe
9,6
Cleanliness
9,3
Value
9,1
Location
8,6
Amenities
8,5
Room
8,5
Service
8,3
Breakfast
6,7
9,5 Excellent
Pros: The staffs were friendly and very helpful
Cons:
10,0 Excellent
Pros: good price. nice staff. rooms spacious and clean.
Cons: nothing
8,8 Excellent
Pros: The room was nice: comfortable and clean. Easy to get to and fro the coach terminal.
Cons: Not many F&B options
8,8 Excellent
Pros: Everything was good
Cons: The TV channel's was not working well
9,3 Excellent
Pros: * very nice hotel staff * super big luxury room * nice swimming pool * close to the harbor
Cons: * it's close to the harbor but far from main city * if you need laundry, it's not coin laundry that you put all together but you have different price for each clothing * the free satel to the harbor start only at 9 am
6,3 Good
Pros: Clean rooms with a nice European feel. There is a free shuttle to and from the Macau Ferry terminal, I didn’t realise this when we arrived but it would have been handy however we got it when we left.
Cons: The view from the bar was just a wall, the location is a bit far from any of the bigger casinos and nice restaurants.
8,8 Excellent
Pros: Super close to one of the tourist areas. Also close to other big hotels and casinos. Taking the bus to some tourist places was very easy too
Cons: I think the check out was a bit early and the check in was late so I kinda feel I got less value for my stay. Check in started at 3:00 pm while check out is 11 am
9,5 Excellent
Pros: Staff! Nice reception!
Cons:
9,5 Excellent
Pros: This hotel is a classiC, VERY clean and we loved the location. Away from busy Cotai, yet Sands and a MC Ds just opposite our hotel. Easy to walk around and shuttle buses from sands to Cotai FOC. Opposite the road, the Fisherman's Wharf was quiet but interesting.
Cons: Macau is expensive. Food, transport and activities. Taxi drivers can't speak English so be prepared with the printout of the Chinese words, of the venue you are heading.
10,0 Excellent
Pros: We were thrilled to be upgraded to a deluxe suite. It was the nicest room I've ever stayed in.
Cons: The hotel and casino were fairly empty on a Friday night. It seems the crowds of people stay in Cotai instead, which is why rooms out there are pricier.
With a sophisticated and exquisite design based on 18th century Prague, the Harbourview Hotel Macau brings its guests a unique hotel, dining and shopping experience. Our Hotel offers 389 comfortable guest rooms and 55 spacious suites with branded bathroom amenities and complimentary in-room Wi-Fi access to connect with friends and family. This unique experience combines historic charm and modern elegance, from the international cuisine to the cocktails at the Praha bar. The Jacuzzi, all-season indoor swimming pool and Gymnasium help guests unwind and relieve tension. Guests can also enjoy major tourist attractions on the Macau Peninsula. Our Art Nouveau style hotel ensures your stay will be an enjoyable lifestyle experience and a fantastic place to create memories.
Located in the heart of Macau, this luxury hotel is within a 10-minute walk of Cineteatro Macau, Leal Senado, and Senado Square. Fortaleza do Monte and Ruins of St. Paul's Cathedral are also within 15 minutes.
Overall 9,0 Excellent
Based on 3 734 reviews
All reviews
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- Families
- Couples
- Business
- Solo
Details
Reviews
Overall 9,0 Excellent
Based on 3 734 reviews
Bar
9,5
Location
9,5
Room
9,1
Vibe
9,0
Value
9,0
Comfort
8,8
Amenities
8,5
Service
8,4
Breakfast
6,1
WiFi
3,3
Location
9,5
Value
9,3
Room
9,2
Comfort
9,0
Vibe
8,9
Service
8,8
Food
8,7
Amenities
8,5
Breakfast
6,2
Location
9,8
Value
9,1
Room
9,1
Vibe
8,9
Wellness
8,9
Food
8,9
Comfort
8,6
Amenities
8,6
Service
8,6
Breakfast
5,3
Location
9,2
Value
9,1
Comfort
9,0
Room
9,0
Vibe
8,8
Food
8,7
Service
8,6
Amenities
8,4
Breakfast
5,9
Location
9,5
Comfort
8,8
Room
8,8
Vibe
8,7
Amenities
8,5
Service
8,0
Breakfast
6,1
Located in the heart of Macau, this luxury hotel is within a 10-minute walk of Cineteatro Macau, Leal Senado, and Senado Square. Fortaleza do Monte and Ruins of St. Paul's Cathedral are also within 15 minutes.
Grand Lapa welcomes guests in an atmosphere that embraces Macaos East-West cultural identity and spirit. Now the full-scale refurbishment has given it all the modern touches expected from a contemporary luxury hotel. In this, we present a classic contemporary design, never over the top, simply comfortable and stylish. And with more than a nod to Macaos deep Portuguese connections, we are championing and renewing those connections to showcase spectacular new culinary creations, wines, artistic touches, and that all-important human interaction. Exceptional service remains a hallmark of Grand Lapa whose name comes from Lisbons most elegant neighborhood.
Overall 8,9 Excellent
Based on 10 461 reviews
All reviews
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- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Play house Swimming pool for kids
Excellent
9,5
Pros: Clean and relaxing room, kind staff, excellent swimming pool. Not only adults but also kids can enjoy staying.
Excellent
10,0
Pros: Great hotel with great amenities in a great location. Pool facility is fantastic and staff was extremely accomodating. Room itself was a tad dated, but upkeep was great. Location near the main ferry terminal is fantastic.
With regards to some of the poorer reviews, the key is value. If you are showing up here and expecting a brand new five-star hotel, you are going to be a little disappointed. If that is what you want, there are plenty of options down the street that cost 5X as much. For me, I found the Grand Lapa to be a tremendous value that exceeded my expectations.
Excellent
10,0
Pros: swimming pool, gym, spa (not free), breakfast
Excellent
9,5
Pros: The staff, the facilities
Excellent
9,3
Pros: Despite a problem at the restaurant, it is certainly one of the best deal in Macau. Outside pool is just fantastic.
Excellent
10,0
Pros: Hidden gem of Macau; love the design, the facilities, the breakfast and very helpful friendly staff. Everything is well maintained and clean.
Excellent
10,0
Pros: Very friendly, obliging and professional staff, nice, clean and elegant facilities, very good selection and quality of food and drinks.
Excellent
8,0
Pros: The staffs are nice and helpful. I am totally okay to stay in this hotel again if the price less than $90. The location is easy for me to find a taxi. Very convenient to go to anywhere in Macau with a small pay for example mop$90 to Venetian and mop$60 to central.
Excellent
8,8
Pros: The hotel room is clean and spacious. The hotel is near Fisherman's Wharf and easily accessible by taxi and bus. The staffs are helpful and kind.
Excellent
9,5
Pros: Breakfast and swimming pool
Excellent
10,0
Pros: I enjoyed the resort environment, away from the hotel with an outdoor pool. Very relaxing even in a downtown vibe.
Details
Reviews
Overall 8,9 Excellent
Based on 10 461 reviews
Wellness
9,6
Pool
9,3
Service
8,6
Vibe
8,5
Location
8,4
WiFi
8,4
Bar
8,3
Room
8,1
Comfort
7,8
Breakfast
7,5
Amenities
7,3
Food
7,3
Wellness
9,7
Pool
9,5
Location
8,7
Service
8,6
Amenities
7,9
Room
7,7
Breakfast
7,3
Food
6,1
Wellness
9,5
Pool
9,2
Vibe
8,8
Service
8,6
Location
8,2
Room
8,1
Breakfast
7,6
Amenities
6,7
Wellness
9,6
Pool
9,5
Service
8,6
Room
8,4
Location
8,2
Amenities
7,6
Breakfast
7,4
WiFi
7,1
Wellness
9,6
Pool
9,5
Cleanliness
8,7
Location
8,7
Vibe
8,5
Service
8,4
Room
7,9
Breakfast
7,5
Amenities
7,2
Food
7,1
10,0 Excellent
Pros: Play house Swimming pool for kids
Cons: We wait for 1/2 hours for breakfast buffet as so many people are start around 9am.
9,5 Excellent
Pros: Clean and relaxing room, kind staff, excellent swimming pool. Not only adults but also kids can enjoy staying.
Cons:
10,0 Excellent
Pros: Great hotel with great amenities in a great location. Pool facility is fantastic and staff was extremely accomodating. Room itself was a tad dated, but upkeep was great. Location near the main ferry terminal is fantastic.
With regards to some of the poorer reviews, the key is value. If you are showing up here and expecting a brand new five-star hotel, you are going to be a little disappointed. If that is what you want, there are plenty of options down the street that cost 5X as much. For me, I found the Grand Lapa to be a tremendous value that exceeded my expectations.
Cons:
10,0 Excellent
Pros: swimming pool, gym, spa (not free), breakfast
Cons:
9,5 Excellent
Pros: The staff, the facilities
Cons: Food for breakfast was great but you have to wait for a long time to get seated
9,3 Excellent
Pros: Despite a problem at the restaurant, it is certainly one of the best deal in Macau. Outside pool is just fantastic.
Cons: My daughter get sick after eating a chocolate mousse at the restaurant.
10,0 Excellent
Pros: Hidden gem of Macau; love the design, the facilities, the breakfast and very helpful friendly staff. Everything is well maintained and clean.
Cons: No
10,0 Excellent
Pros: Very friendly, obliging and professional staff, nice, clean and elegant facilities, very good selection and quality of food and drinks.
Cons: Would be realy difficult, to find a real point on it.
8,0 Excellent
Pros: The staffs are nice and helpful. I am totally okay to stay in this hotel again if the price less than $90. The location is easy for me to find a taxi. Very convenient to go to anywhere in Macau with a small pay for example mop$90 to Venetian and mop$60 to central.
Cons: I booked at wrong timing. It is in construction for remodeling the hotel. It is very noisy. They startet at 10am - 6pm. The hotel seems a little bit old school. That is why it needs to be remodeled and offered a low price for me.
8,8 Excellent
Pros: The hotel room is clean and spacious. The hotel is near Fisherman's Wharf and easily accessible by taxi and bus. The staffs are helpful and kind.
Cons: It was quite dark when we entered the hotel from the back door in the evening.
9,5 Excellent
Pros: Breakfast and swimming pool
Cons: Nothing
10,0 Excellent
Pros: I enjoyed the resort environment, away from the hotel with an outdoor pool. Very relaxing even in a downtown vibe.
Cons: N/A
Grand Lapa welcomes guests in an atmosphere that embraces Macaos East-West cultural identity and spirit. Now the full-scale refurbishment has given it all the modern touches expected from a contemporary luxury hotel. In this, we present a classic contemporary design, never over the top, simply comfortable and stylish. And with more than a nod to Macaos deep Portuguese connections, we are championing and renewing those connections to showcase spectacular new culinary creations, wines, artistic touches, and that all-important human interaction. Exceptional service remains a hallmark of Grand Lapa whose name comes from Lisbons most elegant neighborhood.
Situated in Macau, this hotel is within a 10-minute walk of Macau Legislative Assembly Building, Leal Senado, and Senado Square. Ruins of St. Paul's Cathedral and Fortaleza do Monte are also within 15 minutes.
Overall 8,9 Excellent
Based on 3 800 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,8
Pros: Nice room with clean and comfy bed, good location and satisfactory breakfast.
Excellent
9,3
Pros: Very Close to Senado square and Lisboa hotel (5mins by walking), Free shuttle busstop
Excellent
10,0
Pros: It is good location and all of staffs are very kind. I hope to see them next time.
Excellent
9,5
Pros: Comfortable, Nice,Clean and Big Room
Okay
5,8
Pros: Ambience was good , room was ok but breakfast was average!!
Excellent
10,0
Pros: Kitty Wu in the Restaurant helped us in getting Indian food. As we are from India, she made sure that we feel at home and got us Samosas on one of the days. The stay was excellent. Jenny from front office checked to make sure that we were comfortable. Overall a great place to stay
Excellent
8,8
Pros: The buffet breakfast was good with variety and quality of food. The staff was helpful and friendly. The location was great.
Excellent
10,0
Pros: The hotel's location was awesome, very central. Short walk to Our Lady of Penha, St Paul Ruins, Senado Square, Grand Lisboa grounds. A big mall is right next door where you can do some grocery or get a quick bite. Wait staff at breakfast was very accommodating (we were traveling with an infant). Food was great. It had a lot of variety. Hotel staff was very friendly.
Excellent
8,0
Details
Reviews
Overall 8,9 Excellent
Based on 3 800 reviews
Location
9,6
Food
9,1
Value
9,0
Breakfast
9,0
Service
8,4
Room
8,2
WiFi
7,1
Wellness
4,3
Location
9,6
Value
9,1
Food
9,0
Breakfast
8,9
Service
7,7
Room
7,3
Location
9,8
Food
9,3
Value
9,2
Breakfast
8,9
Service
8,8
Room
8,3
Location
9,8
Value
9,3
Food
9,1
Breakfast
9,0
Service
8,1
Room
8,0
Location
9,5
Value
9,2
Breakfast
9,1
Food
8,8
Service
8,1
Room
8,0
8,8 Excellent
Pros: Nice room with clean and comfy bed, good location and satisfactory breakfast.
Cons: The first shuttle bus schedule starts quite late in the morning. To catch the morning flight, using of taxi is only one choice for transportation.
9,3 Excellent
Pros: Very Close to Senado square and Lisboa hotel (5mins by walking), Free shuttle busstop
Cons: Entrance under construction, No sofa in the lobby
10,0 Excellent
Pros: It is good location and all of staffs are very kind. I hope to see them next time.
Cons: Nothing
9,5 Excellent
Pros: Comfortable, Nice,Clean and Big Room
Cons: Toilet no bidet
5,8 Okay
Pros: Ambience was good , room was ok but breakfast was average!!
Cons: People at reception were unfriendly and lack proper English communication skill!!!!
10,0 Excellent
Pros: Kitty Wu in the Restaurant helped us in getting Indian food. As we are from India, she made sure that we feel at home and got us Samosas on one of the days. The stay was excellent. Jenny from front office checked to make sure that we were comfortable. Overall a great place to stay
Cons:
8,8 Excellent
Pros: The buffet breakfast was good with variety and quality of food. The staff was helpful and friendly. The location was great.
Cons:
10,0 Excellent
Pros: The hotel's location was awesome, very central. Short walk to Our Lady of Penha, St Paul Ruins, Senado Square, Grand Lisboa grounds. A big mall is right next door where you can do some grocery or get a quick bite. Wait staff at breakfast was very accommodating (we were traveling with an infant). Food was great. It had a lot of variety. Hotel staff was very friendly.
Cons: No lobby really.
8,0 Excellent
Pros:
Cons: the gymn was very poor
Situated in Macau, this hotel is within a 10-minute walk of Macau Legislative Assembly Building, Leal Senado, and Senado Square. Ruins of St. Paul's Cathedral and Fortaleza do Monte are also within 15 minutes.
Situated in Macau, this hotel is within a 10-minute walk of Macau Forum, Macau Fisherman's Wharf, and Macau Ferry Terminal. Kun Iam Temple and Fortaleza do Monte are also within 1 mi (2 km).
Overall 8,8 Excellent
Based on 3 318 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: The hotel room is huge
Okay
4,8
Excellent
8,0
Pros: Excellent location and accessible to city
Good
7,0
Pros: The Filipino staff were great and very helpful. The location was good and the place was very clean.
Excellent
9,5
Pros: The location is great, almost in the center, not far from Lisboa hotel and from our room we could see Fortress de Guia. The staff was friendly. Nice surprise for us was a junior room, we didn’t book it but it was a kind of nice present. The room has 2 bathrooms and a mini living room. The view we could see through the windows of our room was gorgeous, the bed was very comfortable. Breakfast is good, everybody can find something yummy, coffee is excellent.
Good
7,0
Pros: - very close to ferry terminal (walking distance) - nice indoor pool
Good
7,0
Excellent
8,0
Pros: I enjoy the swimming pool and food in restaurant
Excellent
10,0
Pros: Booked 2 rooms and at check in, they were both upgraded to premier suites. As it was my parents-in-law first trip outside of their home country, I'm forever grateful. Amazing rooms with amazing view. Great breakfast
Excellent
8,0
Pros: Breakfast lumayan enak
Details
Reviews
Overall 8,8 Excellent
Based on 3 318 reviews
Beach
10,0
Cleanliness
9,4
Value
9,0
Vibe
8,9
Room
8,7
Location
8,5
Service
8,3
Comfort
8,2
Wellness
8,2
Amenities
7,8
WiFi
7,6
Breakfast
7,5
Cleanliness
9,5
Room
8,8
Vibe
8,6
Food
8,6
Location
8,6
Comfort
8,4
Service
8,3
Amenities
7,8
Breakfast
7,5
Cleanliness
9,3
Value
9,1
Room
9,1
Location
8,6
Vibe
8,5
Service
8,5
Comfort
8,4
Amenities
8,2
Breakfast
8,1
Cleanliness
9,4
Value
9,2
Room
8,7
Vibe
8,6
Service
8,4
Comfort
8,3
Location
8,2
Amenities
7,8
Breakfast
7,7
Cleanliness
9,5
Location
9,0
Value
8,8
Vibe
8,7
Service
8,6
Amenities
8,0
Comfort
7,8
Room
7,7
Breakfast
7,2
10,0 Excellent
Pros: The hotel room is huge
Cons: Nothing
4,8 Okay
Pros:
Cons: Every day my room key would have to be replaced for some reason. I had to go to the front desk each and every day for my key to be reconfigured to work.
8,0 Excellent
Pros: Excellent location and accessible to city
Cons: N/A
7,0 Good
Pros: The Filipino staff were great and very helpful. The location was good and the place was very clean.
Cons: The hotel furniture and fixtures were quite dated and needs refurbishments. The buffet breakfast has a lot to be desired.
9,5 Excellent
Pros: The location is great, almost in the center, not far from Lisboa hotel and from our room we could see Fortress de Guia. The staff was friendly. Nice surprise for us was a junior room, we didn’t book it but it was a kind of nice present. The room has 2 bathrooms and a mini living room. The view we could see through the windows of our room was gorgeous, the bed was very comfortable. Breakfast is good, everybody can find something yummy, coffee is excellent.
Cons: We didn’t like some staff at the Pena restaurant, they weren’t really friendly, but generally everything was great!
7,0 Good
Pros: - very close to ferry terminal (walking distance) - nice indoor pool
Cons: - room smelt like cigarettes - not close to any of the major attractions or hotel
7,0 Good
Pros:
Cons: The breakfast didn’t have a lot variety
8,0 Excellent
Pros: I enjoy the swimming pool and food in restaurant
Cons: I enjoy the indoor swimming pool. Please extend the opening hours then we can enjoy it longer.
10,0 Excellent
Pros: Booked 2 rooms and at check in, they were both upgraded to premier suites. As it was my parents-in-law first trip outside of their home country, I'm forever grateful. Amazing rooms with amazing view. Great breakfast
Cons: Everything was great
8,0 Excellent
Pros: Breakfast lumayan enak
Cons: Can’t swim because swimming pool staf not give we swimming wear muslim swim ,we’re not happy Please next time Hopefully Muslims can swim in this hotel wear Muslim suit, wear a veil, cos Muslim cannot be seen with the head neck
Situated in Macau, this hotel is within a 10-minute walk of Macau Forum, Macau Fisherman's Wharf, and Macau Ferry Terminal. Kun Iam Temple and Fortaleza do Monte are also within 1 mi (2 km).
Situated in Macau, this hotel is within a 15-minute walk of Macau World Trade Centre, Guia Fortress, and Macau Fisherman's Wharf. Fortaleza do Monte and Senado Square are also within 1 mi (2 km).
Overall 8,6 Excellent
Based on 6 717 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,5
Pros: The room is very spacious than I expected.
Excellent
10,0
Pros: Nice room
Excellent
9,3
Pros: The facilities, staff and room was amazing!
Good
6,8
Pros: Nice hotel with friendly staff. Nice, big comfartable rooms
Good
7,5
Excellent
10,0
Pros: The hotel and the general area , close to 7 eleven, restaurant, money changer they are all across the street.
Excellent
9,5
Pros: Luxury stayed for me. It was good to have some good nights during a long trip. Very cleaned. Very comfortable. I could walk around and to the Ruins of St. Paul's easily.
Excellent
8,8
Pros: This hotel has a good location. My room was very clean and well equipped, the bed was very comfortable. The staff is very friendly and helpful, in order to make my stay as most enjoyable as possible. I would stay there again!
Excellent
9,5
Pros: The room is cozy and the staff is so friendly.
Excellent
8,0
Pros: The upgrade thanks to booking.com special offer
Excellent
10,0
Pros: Everything: great food, friendly staff, great location, great value for money
Details
Reviews
Overall 8,6 Excellent
Based on 6 717 reviews
Cleanliness
9,3
Comfort
9,0
Room
9,0
Location
8,6
Service
7,8
WiFi
5,3
Breakfast
5,1
Bar
3,6
Value
9,3
Comfort
9,3
Room
8,9
Location
8,8
Service
8,3
Breakfast
4,6
WiFi
4,0
Value
9,0
Room
8,7
Location
8,7
Comfort
8,5
Service
8,2
WiFi
3,7
Cleanliness
9,4
Comfort
9,3
Value
8,9
Room
8,7
Location
8,5
Service
8,0
Breakfast
4,9
Cleanliness
9,3
Comfort
9,0
Value
8,9
Room
8,9
Location
8,9
Service
7,7
Breakfast
5,4
9,5 Excellent
Pros: The room is very spacious than I expected.
Cons: There’s hair in the bathroom I think it wasn’t cleaned properly.
10,0 Excellent
Pros: Nice room
Cons: No
9,3 Excellent
Pros: The facilities, staff and room was amazing!
Cons: It was a bit far from Senado square but you can catch a taxi there and back for a low price
6,8 Good
Pros: Nice hotel with friendly staff. Nice, big comfartable rooms
Cons: My partner and I both had a backache when we woke up, both days. For the comfort we had i think the price is a bit to high.
7,5 Good
Pros:
Cons: The weather
10,0 Excellent
Pros: The hotel and the general area , close to 7 eleven, restaurant, money changer they are all across the street.
Cons: Some of the guests , I think that’s typical of Chinese people, loud in elevator, cut lines while waiting the shuttle bus.
9,5 Excellent
Pros: Luxury stayed for me. It was good to have some good nights during a long trip. Very cleaned. Very comfortable. I could walk around and to the Ruins of St. Paul's easily.
Cons: NA
8,8 Excellent
Pros: This hotel has a good location. My room was very clean and well equipped, the bed was very comfortable. The staff is very friendly and helpful, in order to make my stay as most enjoyable as possible. I would stay there again!
Cons: The breakfast selection is more Asian/ Chinese orientated. They should offer more for western tourists.
9,5 Excellent
Pros: The room is cozy and the staff is so friendly.
Cons:
8,0 Excellent
Pros: The upgrade thanks to booking.com special offer
Cons: Apart from one doorman and one person at reception no one was extra helpful in answering various queries / providing advice ; more could hardly speak English, which seems to be pretty everywhere in Macau , let alone Portuguese whatever the generation of people .... I have to say that coming from Thailand it is a cultural shock .
10,0 Excellent
Pros: Everything: great food, friendly staff, great location, great value for money
Cons: Would have preferred if there were more poker tables to be available in the casinos
Situated in Macau, this hotel is within a 15-minute walk of Macau World Trade Centre, Guia Fortress, and Macau Fisherman's Wharf. Fortaleza do Monte and Senado Square are also within 1 mi (2 km).
The hotel guest rooms are finely decorated and well equipped with Cable TV, IDD, in-room broadband, personal safe, complimentary mini bar, private bathroom with separate bath and shower recess. The hotel offers a variety of dining and entertainment choices, including a caf, a Japanese restaurant, a Shanghai restaurant, a themed karaoke & lounge, two 24-hour restaurants serving Chinese and Western cuisines. The Hotel features a fully-equipped business centre. Recreational facilities include indoor swimming pool, fitness centre, massage and the famous 24-hour Pharaohs Palace Casino. The hotel ballroom is one of the largest meeting and banqueting facilities in the Macau Island with a spacious area of 638sqm and a built-in stage of 40sqm that can host up to 900 guests for cocktail.
Overall 8,6 Excellent
Based on 6 008 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
9,7
Details
Reviews
Overall 8,6 Excellent
Based on 6 008 reviews
Beach
10,0
Wellness
9,2
WiFi
9,2
Location
8,8
Room
7,8
Comfort
7,6
Service
7,3
Food
7,2
Amenities
5,2
Breakfast
4,4
Beach
10,0
Location
8,2
Comfort
7,6
Service
7,6
Room
7,4
Cleanliness
7,3
Vibe
6,1
Breakfast
4,7
Location
9,5
Value
8,9
Service
7,7
Room
7,4
Comfort
6,9
Vibe
6,8
Amenities
5,4
Breakfast
4,5
Value
8,9
Location
8,9
Comfort
7,5
Room
7,5
Service
7,4
Food
6,8
Amenities
5,5
Breakfast
4,3
Location
9,1
Value
8,7
WiFi
8,5
Service
8,0
Room
7,7
Comfort
7,5
Food
7,3
Vibe
6,6
Amenities
5,1
Breakfast
4,2
9,7 Excellent
Pros:
Cons: very good hotle to stay,very big room size then other hotle's same room.the bed is comfort to sleep and clean. feel very good with the friut every.
The hotel guest rooms are finely decorated and well equipped with Cable TV, IDD, in-room broadband, personal safe, complimentary mini bar, private bathroom with separate bath and shower recess. The hotel offers a variety of dining and entertainment choices, including a caf, a Japanese restaurant, a Shanghai restaurant, a themed karaoke & lounge, two 24-hour restaurants serving Chinese and Western cuisines. The Hotel features a fully-equipped business centre. Recreational facilities include indoor swimming pool, fitness centre, massage and the famous 24-hour Pharaohs Palace Casino. The hotel ballroom is one of the largest meeting and banqueting facilities in the Macau Island with a spacious area of 638sqm and a built-in stage of 40sqm that can host up to 900 guests for cocktail.
Situated in the historical district, this luxury hotel is within a 10-minute walk of Tap Seac Multisport Pavilion, Fortaleza do Monte, and Guia Fortress. Ruins of St. Paul's Cathedral and Museum of Macau are also within 15 minutes.
Overall 8,6 Excellent
Based on 4 565 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5,0
Pros: Front desk and concierge service
Excellent
10,0
Pros: Stayed second time, excellent service and perfect location
Good
6,3
Pros: Good location, spacious
Excellent
9,0
Pros: Rooms and buffet breakfast. Staff at the front were helpful.
Excellent
10,0
Pros: The staff are great and the bell boy Rhandy is very helpful. I have awesome night, relaxed and will booked this hotel again
Excellent
10,0
Pros: The hotel was nice, with a clean bedroom and spacious bathroom. Amenities kits, toothbrushes and bottled water were provided. The location is a short walk to the older town and a few steps from a bus stop to the casinos and "vegas style" part of town. I would stay in this hotel again if I was in Macau.
Excellent
10,0
Pros: Excellent location, great service, I didn't have breakfast because I checked out before breakfast time.
Excellent
9,0
Pros: Very convenient location. The furniture needed some updating, so did the TV set. Excellent service at the in-house Fado restaurant. There was discount for hotel guests.
Good
6,8
Pros: Good sized rooms and recently refurbished hotel. Bathrooms well sized and décor is excellent and clean.
Mediocre
3,3
Pros: they have smoking room
Excellent
9,3
Pros: Very clean room
Excellent
10,0
Pros: The furniture
Details
Reviews
Overall 8,6 Excellent
Based on 4 565 reviews
Value
8,9
Pool
8,9
Location
8,8
Room
8,4
Service
8,4
WiFi
8,3
Breakfast
7,8
Pool
9,1
Service
9,0
Location
8,4
Breakfast
8,3
Amenities
7,7
Room
7,4
Location
9,4
Value
9,1
Cleanliness
8,9
Room
8,5
Service
8,4
Breakfast
8,3
Food
6,7
Value
9,1
Location
8,9
Service
8,4
Vibe
7,9
Room
7,8
Value
9,1
Location
8,8
Service
8,7
Room
7,5
Comfort
7,5
5,0 Okay
Pros: Front desk and concierge service
Cons: Bedroom very small
10,0 Excellent
Pros: Stayed second time, excellent service and perfect location
Cons:
6,3 Good
Pros: Good location, spacious
Cons: Deposit of 1000 Patacas, service is not suitable for 5-star hotel
9,0 Excellent
Pros: Rooms and buffet breakfast. Staff at the front were helpful.
Cons: Location. It was not near any shopping or shows. We had a situation where we wanted to cancel, but couldn't without a 50% cancellation. Provolone was willing, but the hotel was not.
10,0 Excellent
Pros: The staff are great and the bell boy Rhandy is very helpful. I have awesome night, relaxed and will booked this hotel again
Cons:
10,0 Excellent
Pros: The hotel was nice, with a clean bedroom and spacious bathroom. Amenities kits, toothbrushes and bottled water were provided. The location is a short walk to the older town and a few steps from a bus stop to the casinos and "vegas style" part of town. I would stay in this hotel again if I was in Macau.
Cons:
10,0 Excellent
Pros: Excellent location, great service, I didn't have breakfast because I checked out before breakfast time.
Cons:
9,0 Excellent
Pros: Very convenient location. The furniture needed some updating, so did the TV set. Excellent service at the in-house Fado restaurant. There was discount for hotel guests.
Cons:
6,8 Good
Pros: Good sized rooms and recently refurbished hotel. Bathrooms well sized and décor is excellent and clean.
Cons: Extremely slow check in (took at least 40mins) and had to que for at least 15 mins for breakfast (never experienced this anywhere before). Apart from the lobby lounge (where service was great) the service level provided by the hotel was at best average and slow. Very frustrating as the hotel has a lot of potential to be great.
3,3 Mediocre
Pros: they have smoking room
Cons: the check in process
9,3 Excellent
Pros: Very clean room
Cons: No view
10,0 Excellent
Pros: The furniture
Cons: Not enough socket.
Situated in the historical district, this luxury hotel is within a 10-minute walk of Tap Seac Multisport Pavilion, Fortaleza do Monte, and Guia Fortress. Ruins of St. Paul's Cathedral and Museum of Macau are also within 15 minutes.
Situated in the entertainment district, this hotel is within a 15-minute walk of Macau World Trade Centre, Guia Fortress, and Leal Senado. Macau Fisherman's Wharf and Senado Square are also within 1 mi (2 km).
Overall 8,3 Excellent
Based on 4 901 reviews
All reviews
- All reviews
- Families
- Business
- Solo
- Couples
Excellent
8,3
Pros: the location is good
Good
7,5
Pros: Location
Good
6,3
Pros: There is big window in our room.
Excellent
8,0
Pros: Basically, the hotel location is quite strategy as there are bus stations nearby, there are also few food stalls nearby. But the average food price is not worth it. Better stay near Ruins of St. Paul's area if u want to have/try local foods/f
Okay
5,8
Pros: Reception staff
Good
7,5
Pros: Convenient
Excellent
10,0
Pros: Very nice feather pillows and quilt.
Excellent
9,3
Pros: Location was very good. I'v stayed here before, that's why I came back
Excellent
9,3
Excellent
8,8
Pros: the reception staff was very helpful and understood our needs
Details
Reviews
Overall 8,3 Excellent
Based on 4 901 reviews
Beach
10,0
Location
9,4
Service
7,5
Vibe
6,7
Room
6,5
Breakfast
5,4
WiFi
4,3
Location
9,2
Food
8,5
Service
7,7
Value
7,6
Room
6,4
Vibe
5,7
Amenities
5,2
Breakfast
5,1
Location
9,6
Food
8,7
Cleanliness
8,1
Service
7,5
Room
6,6
Vibe
6,5
Breakfast
5,6
Location
9,4
Food
8,7
Cleanliness
8,4
Value
8,2
Service
7,5
Vibe
6,2
Room
5,9
Breakfast
5,3
WiFi
2,0
Location
9,2
Food
8,8
Cleanliness
7,6
Service
7,6
Room
5,9
Breakfast
5,6
Comfort
5,6
8,3 Excellent
Pros: the location is good
Cons: A bit old
7,5 Good
Pros: Location
Cons: Old room
6,3 Good
Pros: There is big window in our room.
Cons: There are not enough sofa in the lobby.
8,0 Excellent
Pros: Basically, the hotel location is quite strategy as there are bus stations nearby, there are also few food stalls nearby. But the average food price is not worth it. Better stay near Ruins of St. Paul's area if u want to have/try local foods/f
Cons: breakfast meals are same everyday and the varieties are limited. They request extra charges for coke and ice cream. Shall it be in the room price as it mentioned "buffet". I've booked 1 family room. Only one washroom is provided. Small size bathtub is provided.
5,8 Okay
Pros: Reception staff
Cons: The breakfast was to much asian (no options) and the staff did not speak english at the breakfast area
7,5 Good
Pros: Convenient
Cons: Great location
10,0 Excellent
Pros: Very nice feather pillows and quilt.
Cons:
9,3 Excellent
Pros: Location was very good. I'v stayed here before, that's why I came back
Cons: Beds could be a bit softer
9,3 Excellent
Pros:
Cons: The location was perfect, okey Macau is not big so any location is good. Very close to Macau turbojet border to HK and also to Zhuhai border. Only that this Hotel didn't have shuttle bus to borders but the Star World Hotel had which is just across the road and anyone can use it.
8,8 Excellent
Pros: the reception staff was very helpful and understood our needs
Cons: lighting in the room is not enough, makes the place very dark in the evening.
Situated in the entertainment district, this hotel is within a 15-minute walk of Macau World Trade Centre, Guia Fortress, and Leal Senado. Macau Fisherman's Wharf and Senado Square are also within 1 mi (2 km).
Stay at the welcoming Holiday Inn Macau hotel in China and unwind in our Tea Tree Spa and Fitness Centre between strolls to Macau's main You'll recognise the elegant Holiday Inn Macau, in the heart of Macau's lively business district, by its ornate, colonial facade. At this central hotel you're never far from Macau's landmarks, like the iconic Ruins of St Paul's cathedral, 5km away and mosaic Senada Square, 4km away. Soothing aromatherapy massages and facial treatments clear your head in our relaxing Tea Tree Spa. You can be in Hong Kong in 1 hour from Hong Kong-Macau Ferry Terminal, 10 minutes away by complimentary shuttle bus. Racing fans flock to the island for November's Macau Grand Prix, 1.5km away, while vintage racing cars and ancient wines are displayed at the Grand Prix and Wine Museums, 1km away. Get to your conferences and banquets with ease at Macau Tower Convention and Entertainment Centre, 5.5km from Holiday Inn Macau. You can jet off or do business 8km away at Macau International Airport. Big businesses such as AIA Macau are located in Macau's vibrant, new business district, 1km away. Socialise with sport on the flat-screen TVs in European-chic Oskar's Bar and with karaoke in the private dining rooms in elegant Chinese Restaurant. You can revitalise with a dip in the heated indoor pool and plunge pools in our 9th-floor Fitness Centre at Holiday Inn Macau.
Overall 8,3 Excellent
Based on 2 733 reviews
All reviews
- All reviews
- Families
- Business
- Solo
- Couples
Excellent
10,0
Pros: Central to everything, nice staff Very clean and comfortable
Excellent
9,3
Pros: Holiday inn is perfect for resting. The rooms can be very dark or can accommodate light. The staff are very easy to talk with and can communicate very well. The room we stayed in is a smoking room but the smell is barely noticeable.
Excellent
9,5
Pros: The location is really amazing. Right in the heart next to great food places and the casinos. Staff was really cool and helpful with giving in directions to suggested places.
Excellent
9,3
Pros: Very accommodating ☺️
Excellent
10,0
Pros: perfect
Excellent
9,5
Pros: Very accommodating and helpful staff. All concerns are dealt with immediately & well explained. Highly recommended!
Good
6,8
Pros: In the mid of City. Near go every where. Shutle bus from and to ferry terminal
Excellent
10,0
Pros: I like the location.
Excellent
9,0
Pros: Friendly and accomodating staff
Good
7,0
Pros: The location
Good
7,0
Pros: Nothing
Okay
5,0
Pros: Nothing.
Details
Reviews
Overall 8,3 Excellent
Based on 2 733 reviews
WiFi
9,7
Location
9,3
Service
8,7
Room
7,4
Breakfast
6,4
Location
9,4
Service
8,6
Comfort
7,6
Room
7,5
Breakfast
6,6
Location
9,1
Service
8,8
Cleanliness
7,5
Room
7,0
Breakfast
6,5
Vibe
5,4
Location
9,5
Service
8,8
Cleanliness
7,5
Room
6,4
Breakfast
6,2
Vibe
5,2
Location
9,4
Service
8,8
Value
8,5
Cleanliness
6,9
Room
6,7
Amenities
6,1
Vibe
5,7
10,0 Excellent
Pros: Central to everything, nice staff Very clean and comfortable
Cons:
9,3 Excellent
Pros: Holiday inn is perfect for resting. The rooms can be very dark or can accommodate light. The staff are very easy to talk with and can communicate very well. The room we stayed in is a smoking room but the smell is barely noticeable.
Cons: It is a bit far from the UNESCO heritage sites.
9,5 Excellent
Pros: The location is really amazing. Right in the heart next to great food places and the casinos. Staff was really cool and helpful with giving in directions to suggested places.
Cons: Pretty much everything was really good.
9,3 Excellent
Pros: Very accommodating ☺️
Cons: None
10,0 Excellent
Pros: perfect
Cons: None
9,5 Excellent
Pros: Very accommodating and helpful staff. All concerns are dealt with immediately & well explained. Highly recommended!
Cons: None
6,8 Good
Pros: In the mid of City. Near go every where. Shutle bus from and to ferry terminal
Cons: Food not to tasty. Staff not friendly
10,0 Excellent
Pros: I like the location.
Cons: Good and convenience to buy everything and walk distance.
9,0 Excellent
Pros: Friendly and accomodating staff
Cons:
7,0 Good
Pros: The location
Cons: The noise of the construction
7,0 Good
Pros: Nothing
Cons: Old , smells
5,0 Okay
Pros: Nothing.
Cons: Reception staff refuses to let me check out after my showing of payment to booking.com email plus my bank deduction notifications. They insisted another payment to hotel directly. A very bad experience that causes anger and delay my checking out. ..
Stay at the welcoming Holiday Inn Macau hotel in China and unwind in our Tea Tree Spa and Fitness Centre between strolls to Macau's main You'll recognise the elegant Holiday Inn Macau, in the heart of Macau's lively business district, by its ornate, colonial facade. At this central hotel you're never far from Macau's landmarks, like the iconic Ruins of St Paul's cathedral, 5km away and mosaic Senada Square, 4km away. Soothing aromatherapy massages and facial treatments clear your head in our relaxing Tea Tree Spa. You can be in Hong Kong in 1 hour from Hong Kong-Macau Ferry Terminal, 10 minutes away by complimentary shuttle bus. Racing fans flock to the island for November's Macau Grand Prix, 1.5km away, while vintage racing cars and ancient wines are displayed at the Grand Prix and Wine Museums, 1km away. Get to your conferences and banquets with ease at Macau Tower Convention and Entertainment Centre, 5.5km from Holiday Inn Macau. You can jet off or do business 8km away at Macau International Airport. Big businesses such as AIA Macau are located in Macau's vibrant, new business district, 1km away. Socialise with sport on the flat-screen TVs in European-chic Oskar's Bar and with karaoke in the private dining rooms in elegant Chinese Restaurant. You can revitalise with a dip in the heated indoor pool and plunge pools in our 9th-floor Fitness Centre at Holiday Inn Macau.
Situated in Macau, this hotel is steps from New Yaohan Department Store and Macau Fisherman's Wharf. Kun Iam Temple and Fortaleza do Monte are also within 1 mi (2 km).
Overall 8,3 Excellent
Based on 2 125 reviews
All reviews
- All reviews
- Business
- Solo
- Couples
- Families
Good
7,5
Pros: shift manager is very friendly,dont know his name,look like very thin.
Good
7,5
Pros: Location and staff Staff were very helpful
Okay
5,0
Pros: The kitchen stuff where fabulous as well as the security.
Excellent
10,0
Pros: Staffs are very helpful ...they try to help you if you ask for anything...gate boys are helpful and friendly...and all the staffs...
Excellent
10,0
Pros: Position and shuttle bus staff very helpful and good directions including writing in Chines directions to use on the local bus
Okay
4,5
Pros: Staff barley tals English , poor tourist information counter, for some reason smoking smell went into my room probably through the ventilation
Excellent
9,5
Pros: Over all good. Staff very good and helping
Good
6,8
Excellent
10,0
Pros: special for fruits.
Details
Reviews
Overall 8,3 Excellent
Based on 2 125 reviews
Location
9,2
Value
8,8
Cleanliness
8,5
Service
8,0
Vibe
7,0
Room
6,6
Pool
5,7
Comfort
5,4
Breakfast
5,1
Location
9,0
Cleanliness
8,3
Service
8,3
Vibe
6,1
Room
5,9
Breakfast
5,5
Comfort
5,3
Amenities
5,1
Location
9,3
Value
8,9
Cleanliness
8,6
Service
8,1
Vibe
7,0
Room
5,8
Amenities
5,3
Comfort
5,2
Breakfast
4,5
Beach
9,7
Location
9,4
Value
9,0
Cleanliness
8,8
Service
8,3
Room
6,7
Comfort
5,9
Breakfast
5,7
Location
9,4
Value
8,8
Cleanliness
8,5
Service
8,2
Vibe
6,9
Room
6,1
Amenities
5,8
Comfort
5,5
Breakfast
5,0
7,5 Good
Pros: shift manager is very friendly,dont know his name,look like very thin.
Cons: 1.location a little bit far from the center. 2.without shuttle bus from airport.
7,5 Good
Pros: Location and staff Staff were very helpful
Cons: Although I booked a smoking room and during check in the reception informed me that it’s a smoke free hotel, the funny thing is my whole floor was full of cigarette smoke. So other guests were very well smoking in their rooms. Didn’t like this fact!!
5,0 Okay
Pros: The kitchen stuff where fabulous as well as the security.
Cons: Receptionist an Asian Lady a bit corky,Need renovation urgently, no hair dryer, iron and ironing board, shubby
10,0 Excellent
Pros: Staffs are very helpful ...they try to help you if you ask for anything...gate boys are helpful and friendly...and all the staffs...
Cons: Casino got only one black jack table....should provide more...I guess...
10,0 Excellent
Pros: Position and shuttle bus staff very helpful and good directions including writing in Chines directions to use on the local bus
Cons: Nothing to not like
4,5 Okay
Pros: Staff barley tals English , poor tourist information counter, for some reason smoking smell went into my room probably through the ventilation
Cons:
9,5 Excellent
Pros: Over all good. Staff very good and helping
Cons: nothing
6,8 Good
Pros:
Cons: Staff very not friendly cek out horrible
10,0 Excellent
Pros: special for fruits.
Cons: -
Situated in Macau, this hotel is steps from New Yaohan Department Store and Macau Fisherman's Wharf. Kun Iam Temple and Fortaleza do Monte are also within 1 mi (2 km).
Located in the heart of Macau, this hotel is within 1 mi (2 km) of Statue of Guan Yin, Macau Tower Convention and Entertainment Centre, and Macau Fisherman's Wharf. Leal Senado and Senado Square are also within 1 mi (2 km).
Overall 8,3 Excellent
Based on 1 111 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10,0
Pros: The room and hotel are superb! It is located at the heart of macau metropolis..just beside MGM Macau and Wynn hotel Macau..i enjoy staying here at Ascott macau.thank u so much.
Excellent
9,5
Pros: Very nice and big rooms. Good location.
Excellent
9,5
Pros: the bed is comfy and the pillow is the best ever
Excellent
9,3
Pros: The location was great and not super busy and close to great restaurants and MGM. The lobby is lovely and staff were great. The executive room was lovely and very clean and really comfortable.
Excellent
8,8
Pros: Great location and our suite made it feel like an apartment. Clean space with great kitchen/appliances. Good happy hour drinks and bites to eat.
Mediocre
2,5
Pros: Terrible service
Good
6,3
Pros: The room rates were quite reasonable I guess due to some renovation works that we fortunately didn't realized. The kids loved the TV screen in the bathroom.
Excellent
10,0
Pros: Clean and convenient, Amazing view from the window ! Spacious & modern room ! accessible to all major casino and places of interest ! Staff upgraded us for the room and overall was a very pleasant stay !
Excellent
10,0
Pros: The location of the property is great as it is just a 15 minute walk to the historical site. Further, I love the swimming pool.
Excellent
9,5
Pros: Everything is good, will pay another visit for this hotel.
Details
Reviews
Overall 8,3 Excellent
Based on 1 111 reviews
Location
9,1
Vibe
8,8
Comfort
8,5
Room
8,2
Service
6,3
Cleanliness
6,0
Food
5,3
WiFi
4,8
Pool
4,7
Breakfast
4,1
Location
9,2
Vibe
8,7
Comfort
8,6
Room
7,9
Service
6,9
Cleanliness
5,6
Food
5,4
Breakfast
3,8
Location
9,2
Comfort
8,8
Value
8,2
Room
7,9
Service
6,3
Breakfast
4,5
Comfort
8,7
Room
7,7
Breakfast
3,7
10,0 Excellent
Pros: The room and hotel are superb! It is located at the heart of macau metropolis..just beside MGM Macau and Wynn hotel Macau..i enjoy staying here at Ascott macau.thank u so much.
Cons: Its a good review..i like all of it.
9,5 Excellent
Pros: Very nice and big rooms. Good location.
Cons: Nothing really but the breakfast could be improved. There's strange and limited choice of items and the coffee is terrible.
9,5 Excellent
Pros: the bed is comfy and the pillow is the best ever
Cons: not at the moment
9,3 Excellent
Pros: The location was great and not super busy and close to great restaurants and MGM. The lobby is lovely and staff were great. The executive room was lovely and very clean and really comfortable.
Cons: The breakfast was acceptable, however the quality of food has room for improvement. The female sauna was not working.
8,8 Excellent
Pros: Great location and our suite made it feel like an apartment. Clean space with great kitchen/appliances. Good happy hour drinks and bites to eat.
Cons: The time it took to checkout was ridiculous; the hotel only has two people working the desk, the doorman can't even call you a cab (it has to be one of the two people who are checking you out?!). Also, the breakfast was basically worthless unless you're good with a piece of toast and bad coffee. Overall communication is poor as the staff do not have a common working language. Lastly, I stayed during the last week of June and it was already well over 90F degrees and humid as all heck, they still did not have the outdoor pool open! It seems like a selling point on the website, but is counterintuitive to some expecting a cool outdoor pool spot.
2,5 Mediocre
Pros: Terrible service
Cons:
6,3 Good
Pros: The room rates were quite reasonable I guess due to some renovation works that we fortunately didn't realized. The kids loved the TV screen in the bathroom.
Cons: The staff's attitude toward the clients. They weren't kind or polite, their face reflected that they were thinking everybody outside of China. We arrived to have our breakfast 30 mins before the closing time. The staff working there said we had 15 mins left only and started to take away the food from the buffet. While we were eating one personnel was standing close to us and monitoring her watch in every minute, on the other hand another lady just started the cleaning stuff next to our table. We finished our breakfast and left the restaurant exactly at the closing time. Reception desk was slow and unpolite. We asked for 2 rooms next to eachother in advance as travelled with kids but they forgot it and had to wait 1,5 hrs to the asked rooms while the hotel was half-empty. They advertised complimentery L'Occitane en Provance products in the bathroom, but there was only a bar of soap from that range, all the other bathroom products were local and unknown. The cupboards in the kitchen were sticky. We were waiting for more from an Ascott brand.
10,0 Excellent
Pros: Clean and convenient, Amazing view from the window ! Spacious & modern room ! accessible to all major casino and places of interest ! Staff upgraded us for the room and overall was a very pleasant stay !
Cons:
10,0 Excellent
Pros: The location of the property is great as it is just a 15 minute walk to the historical site. Further, I love the swimming pool.
Cons: I thought that the breakfast could be better, like including cheeses. But not really an important issue.
9,5 Excellent
Pros: Everything is good, will pay another visit for this hotel.
Cons: The elevator is kind of slow.
Located in the heart of Macau, this hotel is within 1 mi (2 km) of Statue of Guan Yin, Macau Tower Convention and Entertainment Centre, and Macau Fisherman's Wharf. Leal Senado and Senado Square are also within 1 mi (2 km).
Located in Xiangzhou, this hotel is within a 5-minute walk of Yuet Tung Ferry Terminal and Leal Senado. Senado Square and Ruins of St. Paul's Cathedral are also within 10 minutes.
Overall 7,9 Good
Based on 2 739 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4,5
Pros: Location was near the city centre
Mediocre
3,3
Pros: Cleaniness okay
Excellent
8,8
Pros: Very nice location and nice hotel
Mediocre
3,7
Pros: Close walk to the tourist trap and zoo that is Senando Square. I like the fact that it is located in a real neighborhood where locals live instead of the fake Disney-like casino areas.
Good
6,8
Pros: Good location. Clean room. Nice lobby.
Good
6,3
Pros: it’s not what’s in the photo.
Excellent
9,3
Pros: Very clean. Beds are comfy. Walking distance to senado square.
Excellent
9,3
Pros: Your staffs are all accomodating. 5 stars for Sam
Excellent
8,3
Pros: It was only a night, nothing much to expect from this hotel. The staff was kind enough to point to us where to have a variety of choice of food, and also which bus to take to go to the next destination.
Excellent
8,3
Pros: The location is great, the staff is friendly and accommodating enough that they upgrading our room for free in order us to have a side by side room on the same floor
Good
7,5
Pros: Mostly okay
Details
Reviews
Overall 7,9 Good
Based on 2 739 reviews
Location
9,4
Service
8,8
WiFi
8,5
Breakfast
6,3
Room
5,9
Comfort
4,5
Location
9,2
Service
8,8
Breakfast
6,9
Room
4,7
Comfort
4,0
Location
9,1
Service
8,9
Breakfast
6,2
Room
5,6
Comfort
4,5
Location
9,4
Service
8,8
Room
6,0
Comfort
5,1
Location
9,4
Service
8,9
Room
4,8
Comfort
4,3
4,5 Okay
Pros: Location was near the city centre
Cons: The size of the room was very very small
3,3 Mediocre
Pros: Cleaniness okay
Cons: Unhelpful Staff breakfast hardly any thing for vegetarian
8,8 Excellent
Pros: Very nice location and nice hotel
Cons:
3,7 Mediocre
Pros: Close walk to the tourist trap and zoo that is Senando Square. I like the fact that it is located in a real neighborhood where locals live instead of the fake Disney-like casino areas.
Cons: Noisy and rude mainlanders (what's new?) made would be an enjoyable experience horrible. Had to call front desk twice to get them to tell them to shut up. First time I called it didn't seem to work. Second time I got someone who couldn't speak English unlike the previous guy. Had to go downstairs and muster up my limited Chinese to tell him what is going on. He told them to be quiet but they continued afterwards.
This place needs to always have someone on duty who can speak English and Chinese!
6,8 Good
Pros: Good location. Clean room. Nice lobby.
Cons: Breakfast not included. Expensive for what it provided. Dark room.
6,3 Good
Pros: it’s not what’s in the photo.
Cons: booked because of the nice ambiance but it didn’t turn out like that. it’s not as advertised.
9,3 Excellent
Pros: Very clean. Beds are comfy. Walking distance to senado square.
Cons:
9,3 Excellent
Pros: Your staffs are all accomodating. 5 stars for Sam
Cons:
8,3 Excellent
Pros: It was only a night, nothing much to expect from this hotel. The staff was kind enough to point to us where to have a variety of choice of food, and also which bus to take to go to the next destination.
Cons: The price was too high for me, but still considered low amongst the others.
8,3 Excellent
Pros: The location is great, the staff is friendly and accommodating enough that they upgrading our room for free in order us to have a side by side room on the same floor
Cons: The room is a bit cramp but still acceptable
7,5 Good
Pros: Mostly okay
Cons: The food need more varieties
Located in Xiangzhou, this hotel is within a 5-minute walk of Yuet Tung Ferry Terminal and Leal Senado. Senado Square and Ruins of St. Paul's Cathedral are also within 10 minutes.
Located in Xiangzhou, this hotel is within a 5-minute walk of Yuet Tung Ferry Terminal and Leal Senado. Senado Square and Ruins of St. Paul's Cathedral are also within 10 minutes.
Overall 8,0 Excellent
Based on 2 reviews
Mediocre
2,8
Pros: The location is pretty nice, it's a 5 minute walk to the downtown area.
Okay
5,0
Pros: good price, nice staff
Good
7,3
Pros: The hotel staff was fantastic & also the room out side view was also fabulos
Mediocre
3,0
Pros: Good location near the old town. Friendly and helpful front desk/porter
Okay
4,3
Pros: No
Details
Reviews
Overall 8,0 Excellent
Based on 2 reviews
2,8 Mediocre
Pros: The location is pretty nice, it's a 5 minute walk to the downtown area.
Cons: My room was lacking basic items like bath towels, hair dryer, coffee, soap, etc. When I requested towels from the front desk they sent someone up and gave me 2 floor mats.
5,0 Okay
Pros: good price, nice staff
Cons: old rooms
7,3 Good
Pros: The hotel staff was fantastic & also the room out side view was also fabulos
Cons:
3,0 Mediocre
Pros: Good location near the old town. Friendly and helpful front desk/porter
Cons: Very poor quality of the room, not clean or comfortable. Room not as shown on booking.com. Front desk admitted the poor quality of the standard room and tried to get us to upgrade to the refurbished rooms for an additional $280. This is false advertising, as it is clearly not what i expected when i booked and paid. If you're booking a standard room based on the pictures, then deduct 2 stars from your expectations.
4,3 Okay
Pros: No
Cons: Cleanliness of the room & room Facilities
Located in Xiangzhou, this hotel is within a 5-minute walk of Yuet Tung Ferry Terminal and Leal Senado. Senado Square and Ruins of St. Paul's Cathedral are also within 10 minutes.
Located in Xiangzhou, this hotel is within a 10-minute walk of Yuet Tung Ferry Terminal, Leal Senado, and Senado Square. Ruins of St. Paul's Cathedral and Museum of Macau are also within 15 minutes.
Overall 6,8 Good
Based on 1 890 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
Good
7,0
Pros: I like the room
Excellent
10,0
Pros: I like it as its near everything
Okay
4,3
Excellent
8,0
Pros: As one of the cheapest prices in Central Macau and walking distance from Senado Square and other tourist destination is a plus factor. Also a lot of nearby food option to choose from Asian to Western food. And best of all is walking distance from the bus stop if you will travel by public transport. The Hotel is Highly Recommended
Excellent
8,3
Pros: Near the bus stops.
Excellent
8,8
Pros: Friendly staff, neat clean room, location is very close to multiple food places, recommend to stay.
Excellent
9,3
Pros: It's a budget friendly hotel so don't expect too much. Very good location - just walking distance to the bus stop, with restaurants nearby and convenience store. Bed is comfortable. Staffs are helpful and accommodating.
Excellent
9,3
Pros: Hou Kong is so spacious and located near most of the tourist spots in Macao. Foods nearby are delicious although quite expensive. Yeng. who is one of the staff desk officer is helpful and can speak English fluently. though other two ladies who were on duty when we arrived cant talk English but were so helpful and accommodating as well.
Okay
4,5
Good
7,5
Pros: 1. The location in very good near the city, just wall to go senato square
Details
Reviews
Overall 6,8 Good
Based on 1 890 reviews
Location
9,3
WiFi
7,2
Service
6,5
Cleanliness
5,0
Room
4,5
Vibe
3,8
Amenities
3,1
Comfort
2,8
Location
9,2
Service
6,2
Cleanliness
4,8
Room
4,2
Vibe
3,6
Amenities
3,1
Comfort
2,6
Location
9,2
Service
6,0
Room
3,3
Comfort
2,7
Location
9,4
Room
3,8
7,0 Good
Pros: I like the room
Cons: The position of the air conditioner. It did not provide equal coolness inside the room maybe because of the position where the equipment was installed.
10,0 Excellent
Pros: I like it as its near everything
Cons:
4,3 Okay
Pros:
Cons: Far away and expensive We got bugs in the room
8,0 Excellent
Pros: As one of the cheapest prices in Central Macau and walking distance from Senado Square and other tourist destination is a plus factor. Also a lot of nearby food option to choose from Asian to Western food. And best of all is walking distance from the bus stop if you will travel by public transport. The Hotel is Highly Recommended
Cons:
8,3 Excellent
Pros: Near the bus stops.
Cons: Bed.
8,8 Excellent
Pros: Friendly staff, neat clean room, location is very close to multiple food places, recommend to stay.
Cons:
9,3 Excellent
Pros: It's a budget friendly hotel so don't expect too much. Very good location - just walking distance to the bus stop, with restaurants nearby and convenience store. Bed is comfortable. Staffs are helpful and accommodating.
Cons:
9,3 Excellent
Pros: Hou Kong is so spacious and located near most of the tourist spots in Macao. Foods nearby are delicious although quite expensive. Yeng. who is one of the staff desk officer is helpful and can speak English fluently. though other two ladies who were on duty when we arrived cant talk English but were so helpful and accommodating as well.
Cons: i suggest that desk officers on duty should at least speak in English.
4,5 Okay
Pros:
Cons: The room is too small and stuffy
7,5 Good
Pros: 1. The location in very good near the city, just wall to go senato square
Cons: 1.Don't have mineral water
Located in Xiangzhou, this hotel is within a 10-minute walk of Yuet Tung Ferry Terminal, Leal Senado, and Senado Square. Ruins of St. Paul's Cathedral and Museum of Macau are also within 15 minutes.
Situated in Macau, this hotel is within a 10-minute walk of Macau Tea Culture House and Kun Iam Temple. Ruins of St. Paul's Cathedral and Fortaleza do Monte are also within 15 minutes.
Overall 6,6 Good
Based on 1 490 reviews
All reviews
- All reviews
- Solo
- Families
- Couples
Good
6,8
Pros: spacious room. good location
Excellent
8,8
Pros: Receptionist staff are good and politely . This is my second time stay here. Luckily we got a room that have tissues and mineral water compare to first time stay.
Good
6,5
Pros: In the centre of city
Good
7,0
Pros: Friendly and helpful staff, TV available, good air conditioning
Okay
5,0
Mediocre
3,3
Pros: Basically nothing. The rooms are too small for a 130 USD approx per night. It's ridiculous.
Okay
5,5
Pros: The location was convenient with good access to busses and taxis
Excellent
8,0
Pros: the location was great
Mediocre
3,7
Pros: The individual at the front was an absolutely disgusting host. My customer service experience was disgraceful. Coming from the United States I know that some customer service employees can lack manners. I have never experienced such disrespect as I did at this hotel.
Okay
5,8
Pros: No wi fi service really bad
Details
Reviews
Overall 6,6 Good
Based on 1 490 reviews
Location
8,7
Service
6,8
Value
6,4
Food
5,5
Room
4,3
Vibe
3,4
Cleanliness
2,7
WiFi
1,9
Location
8,7
Service
6,8
Room
3,5
Location
8,7
Service
6,8
Comfort
5,5
Room
4,0
Room
2,9
6,8 Good
Pros: spacious room. good location
Cons: not sound proof so you can hear the Chinese guest talking very loudly, they also keep ringing up the door bell and when we open they say wrong door it was annoying. we complain but the management did not do anything about it. we ask the reception area to change room coz it was really really noisy but she did not understand and she just hang up the phone while we were still talking to her. we ask to make up the room but they just change towels and did not make the bed at all. AC when you turn it on you can smell like cigarette smoke very bad so we have to turn off the AC most of the time.
8,8 Excellent
Pros: Receptionist staff are good and politely . This is my second time stay here. Luckily we got a room that have tissues and mineral water compare to first time stay.
Cons: Restaurant stop order food too early that at 8.10 pm by a waitress but luckily a waiter took order for us. We are very tired to look for other restaurant at that time already
6,5 Good
Pros: In the centre of city
Cons: Very small room
7,0 Good
Pros: Friendly and helpful staff, TV available, good air conditioning
Cons: Washroom too old with cracked tiles, no coffee and tea provided, poor lighting
5,0 Okay
Pros:
Cons: Toilet had poo inside when I got in
3,3 Mediocre
Pros: Basically nothing. The rooms are too small for a 130 USD approx per night. It's ridiculous.
Cons: The staffs are only programmed to do what they must and not know how to handle situation. Housekeeping will not make your bed after 6pm. They do a very lousy work. Reason there is no enough staff. Poor service and too expensive.
5,5 Okay
Pros: The location was convenient with good access to busses and taxis
Cons: The hotel is definitely a bit run down, walls had cracks in them and yellowing. The bathroom also needed lots of work. It's priced more than it should be.
8,0 Excellent
Pros: the location was great
Cons:
3,7 Mediocre
Pros: The individual at the front was an absolutely disgusting host. My customer service experience was disgraceful. Coming from the United States I know that some customer service employees can lack manners. I have never experienced such disrespect as I did at this hotel.
Cons: I thought that the man working at the customer service desk was completely disrespectful and very unprofessional.
5,8 Okay
Pros: No wi fi service really bad
Cons: Every thing
Situated in Macau, this hotel is within a 10-minute walk of Macau Tea Culture House and Kun Iam Temple. Ruins of St. Paul's Cathedral and Fortaleza do Monte are also within 15 minutes.
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