Las Vegas hotels near Mirage Hotel Volcano Show

Cons: Excuse me, your company stole my money and did not let me i to the room because of a technicality, I paid on my card, my girlfriend's name was on the reservation because it asked for a second name, and they said they could not match nor refund me, This is theft, it is a ridiculous policy and I am owed my full refund, I already know the response, "I understand and I'm sorry" like that makes it ok, I need a refund, you should feel ashamed of yourselves, A simple naming issue that can be fixed at any time, Your system is clearly designed to confuse and screw the consumer, Anything less than a 100% refund means you are terrible people who steal money, Thank you, Tyler Parker

Cons: The rooms, while beautiful, are in need of modern amenities like charging ports, easy-to-access power outlets, better lighting controls, and larger TVs, just to name a few things. We stayed in a 1300 sq ft suite, and the living area was 40" or so. I realize this may sound trivial, but it's 2017 and this is a 5 star resort. Another issue we had was the relative lack of reasonable dining options. There are over 40 restaurants inside the property, but (aside from food court-type options) only a couple are reasonably-priced.

Cons: The pool is crazy. We went down one day at 11:30am and there was not a free seat anywhere. Absolutely packed. Went down the next day a bit later so we expected there to be no seats available but there were towels laying all over seats and on the plants. It was very messy and disorganized. Here's a tip, instead of the staff standing around chatting where you collect the towels why doesn't one of them walk around and check for free seats and clean up the towels so guests don't have to ask every single person if the seat next to them is taken. Be careful of the surface near the pool when it's wet, if you are barefoot it can be very dangerous and slippery. I saw many people slipping over. 2 basic cocktails plus tax = $40. Ugh.

Cons: The staff attitude, Not so clean room. The inconvenience of checking in. Front desk said they don't have the reservation from Kayak so I called Kayak and ask to send Venetian another copy of the reservation. However, Kayak's system was down on that day so they had to send it another way via email. The front desk basically told me the sales is going through mass emails and did not have time to look for my reservation that Kayak sent. Ridiculous.... If this is the way you treat guests then bye, I will not stay at this hotel anymore. I waited at the counter for at least 45 minutes trying to get this resolved and nothing can be done unless I pay the walk-in price (Way more expense!) and they will issue the refund once they received the reservation from Kayak. It's been 3 days and I still don't see the refund! This was probably my 10th time staying at this hotel and it was the worst.

Cons: Location is decent, but it is off the strip. Beds could use some new mattresses.

Cons: Need to make sure they re-caulk showers and clean tub out little better. Overall awesome

Cons: i went on edc weekend. so the service was a bit slow. but thats because they were at max occpacity!

Cons: The internet was intermittent, dropping at random times. Disappointing the pool was closed.

Cons: Price was a little high, but hey your in Vegas. I didn't want hotel with casino or smoking. So that may be why the slightly higher price, but was totally worth it.

Cons: Some elevators were down but I still give the Hotel an A plus.

Cons: Not a bad thing to say about this place

Cons: I did not like that in the first room we had originally, the shower did not drain properly and the staff wasn't sure how to fix, but they did give us a much bigger and nicer room as a result.

Cons: I wrote to say the toaster had coils outside of the toaster morning 1. I got a response 3 days later. Staff was rude. We checked in and our keys didn't work, twice. The 2nd time bellman was delivering luggage to our 2 bedroom suite. The bellman wouldn't let us into the 2nd room. He called maintenance to come fix the lock. I was on the phone with the front desk letting them know the keys opened the 1st room but not the 2nd. The woman who just checked us in, replaced the keys once said I remember you, come back. I sent my 6 foot 6 son to the front desk. The man working behind the desk was on the lobby floor, yelled at my son because he's a minor that he was to leave no children are allowed in the hotel lobby. My son was in the lobby to pick up the new key. My son returned to the room, bellman finished and I gathered my children and returned to the lobby for now the 3rd time. All reports I read was hotel is open, come out! I arrived to find NO valet. NO room service. NO Starbucks. NO pool service. NO housekeeping. When I called to add another day to extend our trip Brian in reservations said do you have a request for high floor? I said yes, that would be great! Upon check in was given rooms on the 2ns floor. Really? This whole trip I was repeatedly told NO. NO, NO, NO. Why even open??? This was no vacation. NOT relaxing, NOT enjoyable. I stay at your hotel 2 to 3 times a year. And have for the past 8 years. This was my last stay. Extremely dirty, disappointed. Ripped furniture. No service and certainly didn't treat me or my family well. Disappointing!

Cons: porr customer service I schedule a room for sunday and they told me that I couldn't check in until 3pm even thou I told them that I got married at 12 am and that we needed a room.

Cons: -Concierge said there would be water bottles in the room, but there weren't. Good thing we brought our own!

Cons: It is a LONG walk from the Signature, thru the MGM, and finally to the strip. It is unfortunate that Harmon street isn't better lit so the shorter route would feel more safe.

Cons: Arriving before check in time, I asked if I could upgrade to an early check in. No one was able to accommodate the request or tell me when my room could be available ahead of normal check In time.

Cons: They have coffee in the room (rare in Vegas), but it's not good. Even for vending machines, everything was in another tower. Tower Two has nothing but rooms and ice machines...but it's quiet. Pick your preference.

Cons: Room furniture look worn out and overall cleanliness not so good especially the bathroom. I've found out that the room or suites managed directly by MGM are much better.

Cons: Attention to detailed cleanliness lacked in some areas.

Cons: No early check in. No club entry with hotel guests.

Cons: My stay was too short.

Cons: The coffee port was dirty. When ask to change they make you wait till 10.30 am . Cheap customer service.

Cons: Dishwasher didn't clean well.

Cons: Remote/TV didn't work. No shoe-shine rag/kit. Soap wouldn't melt/lather, so I didn't feel clean.

Cons: The signature is starting to show its age. Technology was starting to seem dated. There were cigarette holes in the carpet and one of the faucets did not work.

Cons: No early checkin although room was ready. Waited 20 minutes to check bags and no one ever showed up and the other employees went to look for them, ended up just taking them to MGM to check them while we went to eat before our flight.

Cons: Came with conditions I was not aware of when booking. No housecleaning service

Cons: at 12:30 AM, checking took over 30 minutes. Front desk staff were uber slow. I purposefully booked a room for 2 adults and two kids because we needed two beds. We arrived to find one bed for four people. The front desk staff told me that two of us could sleep on the terribly uncomfortable sofa bed with dirty sheets and blamed the party we booked through for the fact that we only had one bed instead of two queens. When I asked for clean sheets for the sofa bed, the hotel failed to provide them despite numerous calls to the front desk. I had to resort to. Going to the lobby and fortunately received some sheets from someone ifrom housekeeping who I saw in the lobby. We made the bed ourselves. The room itself looked dirty and had scuffs all over the walls.

Cons: Check in process was very slow. 3pm check-in waiting for "owner" to vacate. Also, no receipt at front desk upon check-out???