Kyiv hotels near Mikhail Bulgakov Museum

Pros: The staff

Cons: nothing

Pros: Rooms are stunning, Internet signals, beds, quite.

Cons: Location is not that good to walk around. You would always need a taxi. Also, there was no bank office which would make it more convenient for guests. ATM gives only 2000 uah, there is only one machine there. Bar drinks are very expensive higher than what other 5 star hotels charge. Lobby is not good. Small and no working bar services. You must go to second floor for that !

Pros: Location

Pros: i had a smoking room

Cons: been persistently awaken by the staff because of the mistake they made. paid for 2 nights, they couldn't find it in their system, after waking me early - admitted a mistake at the desk. my minibar was empty for the whole stay

Pros: Staff was unbelievably great

Cons: No minibar in room Room view: highway))

Pros: Very good bwd/room

Cons: A little noise from the window facing the river

Pros: It is a beautiful hotel, but the customer service is very much lacking.

Cons: Customer service.

Pros: It was our honeymoon suite and when we called to ask about earlier check in because we needed to bring our clothes for the ceremony. The woman in the reservation department after hearing that it is day of our marriage arranged decorations in our room. Also we liked the door-man, who is welcoming guests.

Pros: The hotel has great amenities, nice location, very good breakfast, and overall luxurious experience

Cons: It's my second stay in this hotel, and also having experience for the second time their "gold floor" that gives you access to extra services. Sadly my problem started in the night when I was woken up at 5:30 am by one of the neighbors knocking on the next door and yelling extremely loud "open the door". It seems that they started a party with loud music, lots of women yelling and singing that kept on going until 7 am. Even though I have informed the front desk, nothing really changed, moreover, I could hear the room service coming in with extra drinks. Just disappointing for such a high standard hotel and especially when staying in one of the best rooms on their top floor. After explaining this again during their check out they apologized and offered us a late checkout or if we prefer, an earlier check-in during our next visit (?? very weird). You have a great hotel, but your customer service really lacks quality, you need to understand that all your customers are equally important and if I call 3 times during the night you should somehow solve it.

Pros: Everything was so amazing! Didn't expect they to speak English, or to be polite as everybody says about Ukrainian people, but I'm surprised how friendly, sweet, helpful and nice they were! Gave me a room update, late check out. Were always helping with everything, even the door man to the house Keeping were wonderful, the bed is so comfy that you don't wanna go anywhere else lol, I have spent 6 nights in there and didn't use the facilities, swimming pool and spa cos the bed was incredibly good and I always wanted to get back to the hotel just to lay down lol. Really recommend this place

Cons: In my last meal, my wild rice came with a strand of hair. I didn't complain to them because they are so nice, but I would give a tip about wear a type of cap when is delivering the food, but maybe was the kitchen, as the hair was really mixed on the rice.

Pros: If you spoiled with good service and you don’t have time to experiment then only this hotel for you . Wonderful spa , room fabulous, food delicious and friendly people . And bed it fabulous!! What it very important for many people. All the best

Pros: Nice stuff

Cons: This hotel has not comfortable Interier design and atmosphere

Pros: every thing was great. specially the staff at the restaurant at breakfast, reception, concierge and house made.

Cons: the parking guy.

Pros: Breakfast

Pros: Only location

Cons: Basic hotel, the value paid is much more than what it worth's ...

Pros: The hotel lobby bar and restaurants were very nice and luxurious. The room appointments however were only average.

Cons: Door staff were not friendly at all. Acted as if they were doing you a favor. Front desk and bellmen were good however. Hotel Is large and not so personal butt he public areas were very nice

Pros: Everthing

Cons: Nothing

Pros: The facilities were very luxurious. Personnel spoke English. Hotel is managed very well.

Cons: Room very spacious, fitness center impressive. Offered a price with or without breakfast and fitness as well. That's a great option. The restaurant (Japanese) was very good.

Pros: Facilities, food, and staff are excellent.

Cons: Uncensored adult film previews on TV, and strip club in the hotel, make it a bit inappropriate for a family vacation.

Pros: The staff went above and beyond

Cons: some strange clientele

Cons: Beautiful facilities and a great location! I wanted for nothing and the staff was great. Definitely would recommend executive suite. Great stay I'm looking to go back soon.

Pros: Great locations, spacious rooms.

Pros: The hotel is central , close to Khreshatik. There is free high speed WiFi , Slippers, good mini bar, good branded shower gel and shampoo. The room is clean on most points and the room cleaning lady’s doing their service very good. The Lobby is hotel is designed beautiful and worth a shot here. GM and Desk Service doing their job very Good and know who are they welcoming. Great job here.

Cons: Few notes for the hotel: The prices for any service in this hotel is extreme high. Pillows which you get in most 5 star hotels for free, you pay here up to 150€ for the pillow. Minibar, Room Service prices are overpriced compare to other 5 star hotels. !!! Room is not close to 5 star hotel !!! The bed is old, the design , Carpet are outdated. On most 5 star hotels , the person on door shows the face of the hotel, they will open the door for you and welcome you. Here it is not the case. The guy just stand around and not doing anything. The room have only 1 champagne and 1 standard glass for 2 guests. In normal case this this should be 2 glasses of every kind. The hotel offers a limo service with great Mercedes cars, for some reason the hotel let the driver sit all day in the car, he is forced to run the car engine all day long as it is cold outside.

Pros: Smooth hotel experience.

Pros: Clean nice staff 24 hour bar nice room amenities

Cons: Room was old Soviet style furniture typical of this

Pros: Everything amazing

Pros: The interior of the rooms and the building itself. And the staff was very helpful. It really felt like an experience, not just a hotel. Breakfast was great as well.

Cons: Nothing. Or maybe the price of some extra services like laundry.

Pros: I stayed here second time and still satisfied with my stay. Here is very tasty food (original Ukrainian kitchen) on breakfast, polite and friendly staff, really large, clean and cozy stylished room with everything you need for a short stay.

Cons: Everything in this hotel is fine.

Pros: Lots of character! Nice breakfast buffet.

Cons: My first room stank of cigarette smoke despite being a nonsmoking hotel. At first they said they couldn't move me but fortunately found an extra room.

Pros: This is a lovely hotel, well located in the Podil district of Kiev. The room was clean and spacious. Great shower. Delicious breakfast! I'd definitely stay here again.

Cons: Nothing, it was all great!

Pros: I like everything! Delicious cuisine, incredible breakfast, beautiful service in the restaurant and pleasant atmosphere! Very kind waiters! I was greatly and nicely surprised, when two guys started to laugh loudly (at the restaurant there were only three people: both of guys and me) and main waiter asked them not to laugh so loudly in the aim if respecting my silence. Besides, rooms are totally clean and peaceful! I really love this place!

Cons: Everything was great!

Pros: This is the second time I stayed at this hotel and both times I found the staff very helpful, the rooms comfortable and very clean.

Cons: One of the receptionists did not speak English well but she was able to accomplish the task task that I wanted done anyway.

Pros: Really nice and clean place, polite staff with good English, close to metro and shops. Nice view from top floors, warm during winter, modern decoration, fridge in the room, tv with many channels, recommend to everyone.

Cons: city tax not included in the price.

Pros: Good filling breakfast. Selection of options. Has local options as-well.

Pros: Location is good and the hotel staff is very courteous.

Cons: No fridge in the room.

Pros: The hotel was just what I needed - close to public transport, easy to access, a wholesome breakfast each morning, central to being able to get out and about to tour and sightseeing around the city, close to convenience stores and restaurants. The room was clean, modern and functional with staff very helpful who spoke English as a second language very well. I have not hesitation in recommending this hotel to anyone who needs a good quality, affordly place to stay.

Cons: The room is small and there is no fridge/kettle/tea/coffee in the room but given it was a place to sleep and shower, it was fine.

Pros: It’s clean, good size and comfortable staff. It’s a hotel you can count on and it’s value for money. It’s not luxurious etc, but is a decent hotel with all the necessary items you need and close to everything with Uber.

Pros: Clean modern room with great location and view of the city.

Cons: Nothing