Kyiv hotels near Mikhail Bulgakov Museum

Pros: THE EXECUTIVE LOUNGE IS EXCELLENT , THE STAFF VERY PROFESSIONAL AND THE FOOD DELICIOUS

Pros: Excellent hotel Staff very kind and so helpful

Pros: Rooms are very well appointed. Very clean and modern. Very nice spa and exercise room . Expensive but very nice breakfast buffet.

Pros: The staff

Cons: nothing

Pros: Rooms are stunning, Internet signals, beds, quite.

Cons: Location is not that good to walk around. You would always need a taxi. Also, there was no bank office which would make it more convenient for guests. ATM gives only 2000 uah, there is only one machine there. Bar drinks are very expensive higher than what other 5 star hotels charge. Lobby is not good. Small and no working bar services. You must go to second floor for that !

Pros: The Staff are one of the most attentive and friendliest I encountered at a luxury Hotel in Europe. They definately know how to make a guest welcomed.

Pros: Location

Pros: Staff was unbelievably great

Pros: The staff is amazing and they actually walk you to your room and show you how everything works. The location is great and not far from all the sights. It as a First Class stay for sure as the rooms are awesome.

Cons: No minibar in room Room view: highway))

Pros: Very good bwd/room

Cons: A little noise from the window facing the river

Pros: It is a beautiful hotel, but the customer service is very much lacking.

Cons: Customer service.

Pros: It was our honeymoon suite and when we called to ask about earlier check in because we needed to bring our clothes for the ceremony. The woman in the reservation department after hearing that it is day of our marriage arranged decorations in our room. Also we liked the door-man, who is welcoming guests.

Pros: The hotel has great amenities, nice location, very good breakfast, and overall luxurious experience

Cons: It's my second stay in this hotel, and also having experience for the second time their "gold floor" that gives you access to extra services. Sadly my problem started in the night when I was woken up at 5:30 am by one of the neighbors knocking on the next door and yelling extremely loud "open the door". It seems that they started a party with loud music, lots of women yelling and singing that kept on going until 7 am. Even though I have informed the front desk, nothing really changed, moreover, I could hear the room service coming in with extra drinks. Just disappointing for such a high standard hotel and especially when staying in one of the best rooms on their top floor. After explaining this again during their check out they apologized and offered us a late checkout or if we prefer, an earlier check-in during our next visit (?? very weird). You have a great hotel, but your customer service really lacks quality, you need to understand that all your customers are equally important and if I call 3 times during the night you should somehow solve it.

Pros: Everything was so amazing! Didn't expect they to speak English, or to be polite as everybody says about Ukrainian people, but I'm surprised how friendly, sweet, helpful and nice they were! Gave me a room update, late check out. Were always helping with everything, even the door man to the house Keeping were wonderful, the bed is so comfy that you don't wanna go anywhere else lol, I have spent 6 nights in there and didn't use the facilities, swimming pool and spa cos the bed was incredibly good and I always wanted to get back to the hotel just to lay down lol. Really recommend this place

Cons: In my last meal, my wild rice came with a strand of hair. I didn't complain to them because they are so nice, but I would give a tip about wear a type of cap when is delivering the food, but maybe was the kitchen, as the hair was really mixed on the rice.

Pros: I celebrated my Bday in Kiev and choose 11 Mirrors after hearing recommendations about it, I had a warm welcome and enjoyed the stay with a welcome drink at the bar at the 11 floor fantastic view and the room was clean and organized, great location.

Cons: I requested 1 double bed and got 2 single beds to look like its a double bed..

Pros: Location and Staff

Cons: Small lobby and only one elevator. No gym no swimming pool

Pros: The pearl of Kiev! Amaizing restaurant

Pros: Great service location and modern well equipped rooms

Cons: Small bar and restaurant's menu was too avant harde for my taste. No fitness center

Pros: All is fine

Cons: No

Pros: All the staff were flawless, from the door staff, to the desk, to staff in the bar and restaurant.

Cons: Breakfast is a little bit overpriced.

Pros: The rooms are nice and modern

Cons: Facilities are limited breakfast was mediocre

Pros: Great location ladies at the reception

Cons: Very Noisy airco

Pros: Exceptional hotel. Very good staff and tasty food

Cons: Nothing. All was perfect

Pros: Having been in kiev several times I can comfortably say that Opera Hotel is my favorite one and an excellent value for money. The Staff is very kind and polite, helpful and attentionate. My room was very large and comfortable. The hotel provides Molton Brown products for the shampoo and bath gel. The breakfast is excellent. The location is central and so close to the main street, khreyschatik street. All taken into consideration, the best option in Kiev for me

Cons: Everything was excellent

Pros: 3xGreat: great service, great location and great food at restaurant.

Cons: I was missing a bit nice views from the window.

Pros: Extremely friendly staff

Cons: Location and cost could have been better

Pros: Great services and friendly staff

Pros: The interior of the rooms and the building itself. And the staff was very helpful. It really felt like an experience, not just a hotel. Breakfast was great as well.

Cons: Nothing. Or maybe the price of some extra services like laundry.

Pros: Good sized rooms with decent shower amazing staff very friendly and accommodating. Good selection of toiletries to wash with in the bathroom clean comfy soft bed to sleep on. Great location to get the metro around the city and a great part of town just 5 min walk away.

Cons: Tea and coffee selection in the room

Pros: Lots of character! Nice breakfast buffet.

Cons: My first room stank of cigarette smoke despite being a nonsmoking hotel. At first they said they couldn't move me but fortunately found an extra room.

Pros: Very nice hotel, good service, excellent breakfast and room service, we walked to Maidon and other sites easily , very comfortable

Pros: Great price for 10 of us away for the weekend, very clean, decent breakfast. Overall very good for what you pay

Cons: A little out of the main centre but easy walk and good public transport.

Pros: Staff friendly all services excellent

Cons: Nothing all excellent

Pros: This is the second time I stayed at this hotel and both times I found the staff very helpful, the rooms comfortable and very clean.

Cons: One of the receptionists did not speak English well but she was able to accomplish the task task that I wanted done anyway.

Pros: Location is good and the hotel staff is very courteous.

Cons: No fridge in the room.

Pros: The hotel was just what I needed - close to public transport, easy to access, a wholesome breakfast each morning, central to being able to get out and about to tour and sightseeing around the city, close to convenience stores and restaurants. The room was clean, modern and functional with staff very helpful who spoke English as a second language very well. I have not hesitation in recommending this hotel to anyone who needs a good quality, affordly place to stay.

Cons: The room is small and there is no fridge/kettle/tea/coffee in the room but given it was a place to sleep and shower, it was fine.

Cons: The bed was a bit hard.