Kiev hotels near National Art Museum of Ukraine

Pros: Location; services

Pros: Yes.

Cons: Desert menu on 11th floor poor.Not impressed having ladies push their way to your room selling their bodies.This should stop at the hotel.

Pros: Good hotel, rooms are little old and small for the price.

Cons: The price, is too expensive for the size of the rooms

Cons: They dont change bed sheets not towela suring your stay

Pros: The staff

Cons: nothing

Pros: Rooms are stunning, Internet signals, beds, quite.

Cons: Location is not that good to walk around. You would always need a taxi. Also, there was no bank office which would make it more convenient for guests. ATM gives only 2000 uah, there is only one machine there. Bar drinks are very expensive higher than what other 5 star hotels charge. Lobby is not good. Small and no working bar services. You must go to second floor for that !

Pros: The Staff are one of the most attentive and friendliest I encountered at a luxury Hotel in Europe. They definately know how to make a guest welcomed.

Pros: Location

Pros: Staff was unbelievably great

Pros: The staff is amazing and they actually walk you to your room and show you how everything works. The location is great and not far from all the sights. It as a First Class stay for sure as the rooms are awesome.

Cons: No minibar in room Room view: highway))

Pros: Very good bwd/room

Cons: A little noise from the window facing the river

Pros: It is a beautiful hotel, but the customer service is very much lacking.

Cons: Customer service.

Pros: It was our honeymoon suite and when we called to ask about earlier check in because we needed to bring our clothes for the ceremony. The woman in the reservation department after hearing that it is day of our marriage arranged decorations in our room. Also we liked the door-man, who is welcoming guests.

Pros: The hotel has great amenities, nice location, very good breakfast, and overall luxurious experience

Cons: It's my second stay in this hotel, and also having experience for the second time their "gold floor" that gives you access to extra services. Sadly my problem started in the night when I was woken up at 5:30 am by one of the neighbors knocking on the next door and yelling extremely loud "open the door". It seems that they started a party with loud music, lots of women yelling and singing that kept on going until 7 am. Even though I have informed the front desk, nothing really changed, moreover, I could hear the room service coming in with extra drinks. Just disappointing for such a high standard hotel and especially when staying in one of the best rooms on their top floor. After explaining this again during their check out they apologized and offered us a late checkout or if we prefer, an earlier check-in during our next visit (?? very weird). You have a great hotel, but your customer service really lacks quality, you need to understand that all your customers are equally important and if I call 3 times during the night you should somehow solve it.

Pros: Everything was so amazing! Didn't expect they to speak English, or to be polite as everybody says about Ukrainian people, but I'm surprised how friendly, sweet, helpful and nice they were! Gave me a room update, late check out. Were always helping with everything, even the door man to the house Keeping were wonderful, the bed is so comfy that you don't wanna go anywhere else lol, I have spent 6 nights in there and didn't use the facilities, swimming pool and spa cos the bed was incredibly good and I always wanted to get back to the hotel just to lay down lol. Really recommend this place

Cons: In my last meal, my wild rice came with a strand of hair. I didn't complain to them because they are so nice, but I would give a tip about wear a type of cap when is delivering the food, but maybe was the kitchen, as the hair was really mixed on the rice.

Pros: Staff was extremely nice ( polite , focused , quick to respond , friendly but not overbearing). Interior is lavish, hotel location is excellent!

Cons: Not applicable

Pros: Extremely modern and well pointed hotel with superb staff and beautiful rooms. As someone who stays in hotels 5-6 nights per month this hotel was recommended to me from friends. Normally in Kyiv I'd stay at Intercontinental. But 11 Mirrors superb alternate choice.

Cons: Bar considerably over priced - better to socialise out of hotel. Shower went cold very quickly in morning :(

Pros: Location and Staff

Cons: Small lobby and only one elevator. No gym no swimming pool

Pros: The pearl of Kiev! Amaizing restaurant

Pros: Stylish and comfortable, particularly the bed. Vast chique room, beautifully designed.

Cons: Nothing to complain about, except the breakfast is overpriced. There are plenty of good cafes nearby, however.

Pros: Great service location and modern well equipped rooms

Cons: Small bar and restaurant's menu was too avant harde for my taste. No fitness center

Pros: All is fine

Cons: No

Pros: Great location. Excellent service

Cons: Decor. Very dark.

Pros: All the staff were flawless, from the door staff, to the desk, to staff in the bar and restaurant.

Cons: Breakfast is a little bit overpriced.

Pros: Everything

Cons: Nothing

Pros: The rooms are nice and modern

Cons: Facilities are limited breakfast was mediocre

Pros: Great location ladies at the reception

Cons: Very Noisy airco

Cons: Standard room is small. Bad noise isolation between the rooms.

Pros: Bed was comfy. Staff at the hotel could not do enough always helpful.

Cons: Everything

Pros: location

Pros: Friendly attentive staff. Excellent spa. Ditto the restaurant.

Cons: Shower old fashioned.

Pros: Outstanding! Really, I was impressed about the service quality of Opera Hotel! The staff is well trained, always ready to help and very good english speaking. Congratulations for staff, managers and the owners of Opera Hotel!

Pros: Very well kept Boutique-style property in a leafy neighbourhood with easy access both to the railway station and the city centre. Hotel staff were great: highly professional and friendly at every occasion. Reception at checkout showed patience and kept a remarkable (and very consequent) customer-centric behaviour when my preferred credit card bounced.

Cons: Nothing, really. Breakfast buffet offers everything you can think of eating, at great quality and taste. Their eggs menu deserves pride, just excellent! Still, the price comes a tad on the hefty side, compared to the going rates in the city/elsewhere, and I would have opted a bed & breakfast rate had it been offered.

Pros: Great services and friendly staff

Pros: Excellent room and good quality presentation of breakfast and dinner menus. Cleanliness and care by room cleaners good.

Cons: In the evening bar was shut after returning to hotel at 10:30

Pros: Good sized rooms with decent shower amazing staff very friendly and accommodating. Good selection of toiletries to wash with in the bathroom clean comfy soft bed to sleep on. Great location to get the metro around the city and a great part of town just 5 min walk away.

Cons: Tea and coffee selection in the room

Pros: Lots of character! Nice breakfast buffet.

Cons: My first room stank of cigarette smoke despite being a nonsmoking hotel. At first they said they couldn't move me but fortunately found an extra room.

Pros: Not my first time in this Hotel. Personnel is very nice and helpful. cleanness of the room is fine as well.

Cons: breakfast used to be better .... coffee is quite bad or you need to pay it from automated machine

Pros: Great price for 10 of us away for the weekend, very clean, decent breakfast. Overall very good for what you pay

Cons: A little out of the main centre but easy walk and good public transport.

Pros: This is the second time I stayed at this hotel and both times I found the staff very helpful, the rooms comfortable and very clean.

Cons: One of the receptionists did not speak English well but she was able to accomplish the task task that I wanted done anyway.

Pros: Location excellent. Staff very friendly. Outstanding breakfast. Room very comfortable.

Cons: Check-in a little slow because a line had formed and maybe more staff could have been made available to provide a faster service.

Pros: Staff support

Cons: Lobby repainting while Morning peak hours

Pros: Location brilliant, spa facilities, felt very safe, 24hrs help and restaurant.

Cons: Bed was uncomfortable could feel the connection between the 2 beds put together, breakfast expensive and made me ill the two times I ate it, slippers provided are slippery at the pool area, in which I fell over, be careful!

Pros: Superb location, nice rooms.

Pros: Clean. Comfortable. And location, location, location.

Cons: All was great.

Pros: The location was great. The villa where we stayed was also lovely with the small outside space.

Cons: Considering the prices around town, the breakfast seemed to me over expensive.

Pros: The location is prefect. The Hotel is clean and very nice. Some of the stuff where very nice and helpful.

Cons: I had a single occasion where the stuff block me from having a guest in my room although I paid for this guest.

Pros: Very keen to assist.

Cons: The original booking was for an annex room. Fortunately they kindly upgraded us to a room in the main building. Taxi to the airport we were quoted 720 Griven, we found a quote of 220! The evening before, we were quoted by the hotel 600, when we queried the variance, we were fobbed off, hence the external quote (which we accepted).

Pros: The location, services, cleanliness, room amenities, features like snacks in the refrigerator, and the great courtesy of the personnel

Cons: The location of the room that was assigned to me

Pros: The location was excellent , only one minute walk to the metro station and independent square. Lot of restaurants nearby . The satffs was good .

Cons: The rooom was a bit small and the room was a bit dark .

Cons: There is a lot of Turkish people that come to Kiev for strip clubs and sex tourism. They come back drunk in the middle of the night together with prostitutes and make a lot of noise at the corridors. This was a disguisting experience.

Pros: This is our second time at this beautiful and elegant property. They are located in the very center of town. The rooms are super clean and beautiful. You will love their shower and heated floors. The staff is always accommodating and so very helpful - and that, sincerely. Polished. My favorite part is still their amazing breakfast - the selection of food there is endless, it is high quality food, it‘s all freshly made and with love. We also had a dinner at the hotel’s restaurant - it’s not pre-made and then heated up for you like in most places, they actually cook it for you - I absolutely loved it. Dining there was also surprisingly affordable. They deserve to have 5 stars. We love it there.