Kyiv hotels near Golden Gate

Pros: The staff

Cons: nothing

Pros: Rooms are stunning, Internet signals, beds, quite.

Cons: Location is not that good to walk around. You would always need a taxi. Also, there was no bank office which would make it more convenient for guests. ATM gives only 2000 uah, there is only one machine there. Bar drinks are very expensive higher than what other 5 star hotels charge. Lobby is not good. Small and no working bar services. You must go to second floor for that !

Pros: Location

Pros: i had a smoking room

Cons: been persistently awaken by the staff because of the mistake they made. paid for 2 nights, they couldn't find it in their system, after waking me early - admitted a mistake at the desk. my minibar was empty for the whole stay

Pros: Staff was unbelievably great

Cons: No minibar in room Room view: highway))

Pros: Very good bwd/room

Cons: A little noise from the window facing the river

Pros: It is a beautiful hotel, but the customer service is very much lacking.

Cons: Customer service.

Pros: It was our honeymoon suite and when we called to ask about earlier check in because we needed to bring our clothes for the ceremony. The woman in the reservation department after hearing that it is day of our marriage arranged decorations in our room. Also we liked the door-man, who is welcoming guests.

Pros: The hotel has great amenities, nice location, very good breakfast, and overall luxurious experience

Cons: It's my second stay in this hotel, and also having experience for the second time their "gold floor" that gives you access to extra services. Sadly my problem started in the night when I was woken up at 5:30 am by one of the neighbors knocking on the next door and yelling extremely loud "open the door". It seems that they started a party with loud music, lots of women yelling and singing that kept on going until 7 am. Even though I have informed the front desk, nothing really changed, moreover, I could hear the room service coming in with extra drinks. Just disappointing for such a high standard hotel and especially when staying in one of the best rooms on their top floor. After explaining this again during their check out they apologized and offered us a late checkout or if we prefer, an earlier check-in during our next visit (?? very weird). You have a great hotel, but your customer service really lacks quality, you need to understand that all your customers are equally important and if I call 3 times during the night you should somehow solve it.

Pros: Everything was so amazing! Didn't expect they to speak English, or to be polite as everybody says about Ukrainian people, but I'm surprised how friendly, sweet, helpful and nice they were! Gave me a room update, late check out. Were always helping with everything, even the door man to the house Keeping were wonderful, the bed is so comfy that you don't wanna go anywhere else lol, I have spent 6 nights in there and didn't use the facilities, swimming pool and spa cos the bed was incredibly good and I always wanted to get back to the hotel just to lay down lol. Really recommend this place

Cons: In my last meal, my wild rice came with a strand of hair. I didn't complain to them because they are so nice, but I would give a tip about wear a type of cap when is delivering the food, but maybe was the kitchen, as the hair was really mixed on the rice.

Pros: If you spoiled with good service and you don’t have time to experiment then only this hotel for you . Wonderful spa , room fabulous, food delicious and friendly people . And bed it fabulous!! What it very important for many people. All the best

Pros: Great service location and modern well equipped rooms

Cons: Small bar and restaurant's menu was too avant harde for my taste. No fitness center

Pros: Hotel to stay in Kiev

Pros: Location, vibe, staff, modern, clean

Cons: No tea/coffee facilities in room, breakfast not included.

Pros: Very comfortable hotel. Design is beyond praise.

Pros: Rooms design breakfeast, personnel

Cons: No working room.

Pros: Great location, wonderful view from restaurant, good size rooms, stylish and luxurious.

Cons: In a hotel of this room and quality they really need to soundproof the rooms and doors - this is basic. It can never be a great hotel if it has all the finest trimmings but you can’t get a good night’s sleep.

Pros: All the staff were flawless, from the door staff, to the desk, to staff in the bar and restaurant.

Cons: Breakfast is a little bit overpriced.

Pros: stunning hotel, but what really set them apart is the outstanding level of customer service of all of the staff! rom the door man, to the reception staff, to the bar and restaurant staff, and the cleaners.

Pros: The rooms are nice and modern

Cons: Facilities are limited breakfast was mediocre

Pros: High level of finishing quality considering the average you get in local hotels. Good breakfast with an amazing view to the city.

Pros: Very clean hotel, in a nice location. Kind and helpful staff, good breakfast.

Pros: Early check in available

Pros: The rooms were exactly as in pictures. We stayed at 13 floor and view was very nice. As we stayed at hotel for new years eve we got presents from hotel sparkling wine and blanket. This was really nice

Pros: The staff at the City Hotel was excellent. Everyone was friendly and knowledgeable. Any requests for assistance came with a smile. The food in the restaurant was very good and served tastefully. The location made it easy to walk and explore Kiev. Overall it was.a very pleasant experience.

Pros: Relatively new hotel, some English-speaking staff, good location. Prompt room service. Many electric outlets.

Cons: Room air conditioning would not work after repeated complaints. Too hot to sleep, opened window to cool room, then street noise too loud(cobblestone streets). Had to cut trip short, they would not put me in other room, nor refund any unused days.. Very expensive. Does not deserve 4 stars. No bidet.

Pros: The hotel was centrally located and had excellent staff and amenities. The rooms were very comfortable with excellent beds. The breakfast on the 15th floor was top rate and the view was an added bonus. Would definitely return and recommend..

Cons: There was nothing to dislike.

Pros: Everything

Pros: Location very good, big and nice room, big bathroom

Cons: The temperature in the room was 20,7 , we ask to fix the problem, but they told us to wait approximately 2h till will be warmer. We waited till morning and nothing changed. In the morning we receive a heater for raising the temp in the room. To apologize we receive a bottle of Lambrusco and fruits. We could use that drink the night before to get warmer

Pros: I was staying in Studio. Room was good size with extra large bed. All was comfy, clean. Bathroom with bidet, shower and bathtub all in one allowed to enjoy whole stay to 100%! Breakfast is served on the last floor with exceptional view over the city. Hotel exceeded my expectations, one of the best hotels I have visited lately! Felt like at home.

Pros: Gym and breakfast included. The view of the restaurant is great.

Cons: The breakfast selection is limited and always the same, there should be a daily rotation. My room was very noisy and I could hear people in the hallway.

Pros: Superb location, nice rooms.

Pros: The hotel rooms

Cons: My bookings were not passed on to the hotel when I arrived

Pros: Location, cleaniless

Pros: The location, services, cleanliness, room amenities, features like snacks in the refrigerator, and the great courtesy of the personnel

Cons: The location of the room that was assigned to me

Pros: Excellent room service, air conditioning,

Cons: small room, no chair, no mirror in the room.

Pros: no gym facilities was disappointing, otherwise, very nice

Pros: Friendly staff......Location is in a quiet hill. It is off the main road. But there are stairs to take you straight to the Guliver Mall and Metro station.

Cons: Watch out for the scam on other elements at night on the stairs to the mall and metro. My room is Lvl 14 - for single person (although it says double bed). The decor and furniture and bathroom are all from the 80s (unrenovated).

Pros: Location good

Cons: Additional charges for Breakfast

Pros: Location is good, and breakfast is okay.

Cons: Staff is absolutely terrible, and lack the aptitude required to work in the hospitality industry. My reservation was cancelled, they claimed my CC was stolen (even though it's in my name and my passport matches it). After they realized their mistake, the manager hesitantly apologized and told me I can just rebook it in cash for a 10 percent off (which actually isn't a deal at all, considering the price is still higher than online). Worst part of all this?? The lady working in front WASN'T PAYING ATTENTION to this entire interaction between me and the manager, and so she denied me the discount and told me to book at full price (like 1.5 times the online price).

Pros: nothing

Cons: came to the hotel, they couldn´t find my reservation. hotel fully booked. no alternative offered. had to look immediately for another hotel in the area. didn´t make it to my first meeting. had to reschedule for the next day had to re-schedule my flight. COMPLETE DISASTRE!

Pros: The staff was very friendly and helpful

Cons: Rooms were a little bit tired but clean and working well

Pros: Kiyv is such a giant dark jungle, full of million faces. I am always felling stressed and confused from the enormous size of this never ending city. Fortunately, I found this Premier Rus hotel, just in the beating heart of Kiev. It is isolated and fenced and it seem to be as a fortress or a shelter in this place. The rooms are clean and and comfortable, and the staff is so nice. Every time that I come her, I am feeling protected and safe from that chaos outside

Cons: Actually nothing this time Everything was good