Guest reviews
Overall rating
7,4
Good
Based on 9 reviews
Cleanliness
6,2
Comfort
7,5
Pick-up/Drop-off
7,7
Value for money
7,7
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
3
0
0
0
2
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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10,0
Pros: Great staff, absolutely no problems with car rental process.
Cons: May get busy at times.
review from
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9,2
Smooth Rental
Pros: The car, price of the rental and the associates were good.
Cons: I would like the check in and check out process to be faster.
review from
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10,0
Pros: Our rep Maria was awesome! So helpful and kind!
review from
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2,0
Cons: They didn't have the car that we reserved for. Instead of upgrading us for free, we had to pay more. Short handed, the poor guy was trying his best but he can do only so much. He has to help front counter, do the walk around, wash the car since they don't have any available. we had to wait 45 minutes. When I returned the car, same story. Same guy working alone. There were around 5 or 6 people ahead of me. My wife has a dental appointment so I had to drop my wife off to her dentist and went back to return the car..
review from
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2,0
Cons: You guys double charged me. My credit card was charged $324 instead of $124 like I booked online. Please explains
review from