Guest reviews
Overall rating
7,4
Good
Based on 3 837 reviews
Cleanliness
6,2
Comfort
7,6
Pickup/dropoff
7,8
Value for money
7,8
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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10,0
Pros: Great staff, absolutely no problems with car rental process.
Cons: May get busy at times.
review from
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9,2
Smooth Rental
Pros: The car, price of the rental and the associates were good.
Cons: I would like the check in and check out process to be faster.
review from
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10,0
Pros: Our rep Maria was awesome! So helpful and kind!
review from
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2,0
Cons: They didn't have the car that we reserved for. Instead of upgrading us for free, we had to pay more. Short handed, the poor guy was trying his best but he can do only so much. He has to help front counter, do the walk around, wash the car since they don't have any available. we had to wait 45 minutes. When I returned the car, same story. Same guy working alone. There were around 5 or 6 people ahead of me. My wife has a dental appointment so I had to drop my wife off to her dentist and went back to return the car..
review from
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2,0
Cons: You guys double charged me. My credit card was charged $324 instead of $124 like I booked online. Please explains
review from
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10,0
Pros: Great staff, absolutely no problems with car rental process.
Cons: May get busy at times.
review from
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9,2
Smooth Rental
Pros: The car, price of the rental and the associates were good.
Cons: I would like the check in and check out process to be faster.
review from
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10,0
Pros: Our rep Maria was awesome! So helpful and kind!
review from
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2,0
Cons: They didn't have the car that we reserved for. Instead of upgrading us for free, we had to pay more. Short handed, the poor guy was trying his best but he can do only so much. He has to help front counter, do the walk around, wash the car since they don't have any available. we had to wait 45 minutes. When I returned the car, same story. Same guy working alone. There were around 5 or 6 people ahead of me. My wife has a dental appointment so I had to drop my wife off to her dentist and went back to return the car..
review from
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2,0
Cons: You guys double charged me. My credit card was charged $324 instead of $124 like I booked online. Please explains
review from
Where can I find Hertz hire cars in Rowland Heights?
18456 Colima Road, Hertz car hire
Address
18456 Colima RoadPhone
+1 626 964 8646FAQs about hiring a car from Hertz in Rowland Heights
How many car hire locations does Hertz have in Rowland Heights?
Hertz has 1 car hire location in Rowland Heights. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Los Angeles Airport (LAX)?
Yes
Does Hertz offer shuttle or airport pick-up services from Los Angeles Airport (LAX)?
Yes
