Pick-up location | Rowland Heights |
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Car types | |
Hire locations | 3 |
Airport locations | 1 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
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Passenger van |
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Commercial |
Pick-up truck |
One location in Rowland Heights
2 locations in Rowland Heights
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Reviews
2,0 Poor
Feb 2021
Cons:
They did not have the type of vehicle I reserved 2 weeks prior to picking up. Also I had to wait a long time even when I showed up at the appropriate time8,0 Very Good
Dec 2020
Pros:
Staff where great and easy pick up and drop offCons:
Truck wasn't very clean and had a hint of tobacco odor!5,6 Fair
Nov 2016
Pros:
The vehicle was very comfortable with a smooth ride.Cons:
We waited for 2 hours for our vehicle. Our original vehicle was not available for whatever lie they told us. And we needed to upgrade to a more expensive car that was not in our budget but were forced to rent since we had Thanksgiving plans and were on a schedule. Personnel was friendly but we can see right threw there lies. Just be honest next time.10,0 Wonderful
Nov 2016
Cons:
GREAT SERVISE!4,0 Mediocre
Aug 2022
2 locations in Rowland Heights
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Reviews
2,0 Poor
Dec 2019
Pros:
This review has nothing to do with Avis and everything to do with Kayak.Cons:
How was I allowed to make a car rental reservation with Avis when Avis had no cars available? Not only were there no cats available, the car that Kayak quoted me didn’t even exist in their system. I spent $55 in Uber rides to get to Avis and back home, without a car. Not only did my Kayak reservation not exist, I actually lost money. I asked Avis how this could be possible and they said they communicate their inventory to Kayak so there’s no reason why I was able to make a reservation for a non-existent car.9,6 Wonderful
Apr 2018
Pros:
Very easy pick up and drop off. No lines!10,0 Wonderful
Jan 2018
Pros:
Did what it could to help. Considerate. Fair.10,0 Wonderful
Mar 2017
Pros:
Curteous and helpful2 locations in Rowland Heights
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Reviews
2,0 Poor
Apr 2021
Pros:
The car was nice and clean.Cons:
While the car was fine, the poor rating is for the lack of customer service that I experienced. The staff was (in particular Javier) is rude and very Unaccommodating. They made everything difficult for me as a customer. Every question or request was confrontational and was a “no” response. In the future, I will make sure to avoid Budget/Avis Diamond Bar for my rental needs. They have a 1 and a half star on Yelp, and I can totally understand why. Avoid Budget and Javier at all costs.2 locations in Rowland Heights
Most popular car type | Mini |
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