Book Hertz hire cars in Richardson

Richardson, TX, United States
Oct 7 — Oct 14
Same drop-off
Richardson, TX, United States
Fri 7/10
Noon
Fri 14/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Richardson

Overall rating5.2 OkayBased on 20 reviews
Cleanliness
5.9
Comfort
5.6
Overall
5.2
Pick-up/Drop-off
4.6
Value for money
5.2

Recent reviews

Traveller rating
2
3
3
6
0
Find reviews that mention:
2.0
They never had a car for me. Called me the night before when it was too late to get another one.Reviewed Sep 17 2022
review fromkayak
4.0
The hertz rental car business at this location is grossly understaffed. Pickup and drop off times too way too long since there are only 1-2 people to work both. This hertz location also housed hertz Uber, which apparently is a separate business from the hertz car rental. The hertz Uber employees would not help. Hertz corporate needs to add staffing.Reviewed Jul 28 2022
review fromkayak
4.0
We were told that we could drop the car of at a different location then the pick up. But we were not told that they would charge us $37 at the new drop of location.Reviewed May 17 2022
review fromkayak
2.0
Multi trip planned in advance. Hertz did not have a car available for me in Plano, Tx so I was left scrambling to find transportation.Reviewed Oct 29 2021
review fromkayak
3.9
They deliver me a car with the plate expired.Reviewed Aug 17 2021
review fromkayak
10.0
Pros:Everyone was super friendly and helpful!Reviewed Mar 30 2021
review fromkayak
8.0
Pros:Everybody was helpful and the service was profesCons:I did have to drive far to east plano even though my orginal place i was supposed to pick it up was closed and had to be changed at the last moment but everything was good just wished they would've have called me earlier on or a day before I pick up the instead the day of because I had to rush getting thereReviewed Mar 16 2021
review fromkayak
4.0
Pros:Customer service was helpful. However it took asking for a supervisor to assist me. They did compete me for their mistake.Cons:We reserved and prepaid for our car a month in advance. Got a call the day before we were supposed to go pickup the car (5 min before they closed for the day) to tell us that they didn’t have a car for us, but to call back tomorrow morning at 8 am. Long story short, after 3 hours of calling and begging we were able to get a car at a different location. I was told to just cancel the reservation and try again. Called the hertz corporate office and spoke to their customer service and a supervisor and they finally found us a car. In the end it worked out but it was a very stressful day We picked up the car at 5pm ( we were supposed to pick it up at 12) and left for our trip.Reviewed Mar 12 2021
review fromkayak
2.0
Pros:Nothing.Cons:Reservation was for 12pm. Got a call at 12:02pm that the truck I had reserved had body damage and couldn't be rented. No resolution on the phone call. I arrived at the rental location around 1pm and the person at the desk explained that there were no trucks. I asked if he had tried to find one at another Hertz location and he said that last time he tried doing that for a customer he got yelled at by his manager. He eventually called his manager and got permission to call others. He tried 2 with no luck and told me that was all he could do. I will never use Hertz again.Reviewed Feb 25 2021
review fromkayak
7.6
Pros:Staff were friendly Everything went smoothly I had a short delay in my return, but they were very understandingCons:Nothing to report at this timeReviewed Mar 15 2019
review fromkayak
6.0
Pros:it was easy and quick to rent the car the car was cleanCons:i used to work as a customer service agent and the first and most thing i learnt about it was never to say ' I DO NOT KNOW TO A CUSTOMER' ...my boss always told us if you don't know you have no business working here... so I rented my car thru a third party got a good deal paid my insurance thru them so when I went to pick my car I was asked if I needed an insurance told her I paid but she told me that it doesn't show there i asked her what i should do and the answer was 'I DON'T KNOW ' so i didn't want to take the risk of driving without it and ended up paying twice went back and asked her again 'SHE DOES NOT KNOW WHAT I SHOULD DO ' will never use Hertz againReviewed Apr 8 2018
review fromkayak
2.0
closed branch!Pros:nothingCons:i booked online a car to pick up from richardson but hertz branch in the richardson was closed when I got there. I did not get any info about working times in richardson branch before i booked. This is unprofessional and extremely rude! After half an hour talk on call I managed to get confirmation for refund. Still waiting refund...Reviewed Mar 14 2018
review fromkayak

Other suppliers in Richardson scored

Where can I find Hertz hire cars in Richardson?

233 North Central Expressway, Hertz car hires

Address

233 North Central Expressway

Hours

Tuesday08:00 - 16:00
Friday08:00 - 16:00
Monday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00

Phone

+1 972 234 4473

Address

233 North Central Expressway

Hours

Tuesday09:00 - 17:00
Friday09:00 - 17:00
Monday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00

Phone

+1 972 234 4473

Good to know

Most popular location

233 North Central Expressway

FAQs about hiring a car from Hertz in Richardson