Guest reviews
Overall rating
8,9
Excellent
Based on 17 reviews
Cleanliness
9,1
Comfort
9,2
Pick-up/Drop-off
8,5
Value for money
8,8
Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
3
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9,6
Pros: The truck was clean and ready when I arrived at the Enterprise office. In fact, someone called me on my cell phone the day before confirming I was still going to go forward with the rental. The folks at the Enterprise office were polite and professional.
Cons: The price could have been lower :)
review from
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7,6
Pros: Pick up was and drop off were both great.
Cons: That location only has two parking spots in front. Trying to get get in and out of the parking lot without getting rear-ended is a miracle!
review from
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8,8
Would be nice to pick up from any location
Pros: That I was dropped off and I could also be picked up
Cons: That I couldn’t pick up a car and drop off at any location. Also the Arapaho office was closed on Sundays
review from
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5,6
Pros: The first car I had was switched for a more suitable car in the same car classification. I have had good expe4riences with other branches of Enterprise.
Cons: Bait and switch on the rate. Condescending counter help states that "she spent an hour trying to make it right", when I spoke with a young man regarding the inaccurate rate and he was the one who corrected it. Then she tried to change the rate again upon the rental return! I would not recommend this branch.
review from
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6,0
Pros: Nice car
Cons: Less than 1/4 tank of gas in car at pick up. Enterprise employee that did the check out, did not honor my priceline reservation and said that if I declined the insurance coverage, then I lose the lower rate. When I returned the car, they fixed his error and honored my reservation.
review from
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10,0
Pros: Very customer oriented. I had an issue with the AC and I thought I was going to have a hard time exchanging the vehicle. To my surprise, there were no questions asked and they immediately gave me another vehicle and deducted a day rental from my final bill. Excellent service!
Cons: All was great!
review from