Richardson car hire

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Richardson, TX, United States
Jan 28 — Feb 4
Same drop-off
Richardson, TX, United States
Fri 28/1
Noon
Fri 4/2
Noon
Driver's age:

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Richardson car hire information

Pick-up locationRichardson
Hire locations7

Richardson car hire reviews and directory

Rated no. 1
Enterprise
Best rated
8.2 Excellent (17 reviews)
5 locations in Richardson
Enterprise
Locations in Richardson
  • 8.4
  • 8.4
  • 8.1
  • 8
  • 8.1
Recent reviews
10.0 ExcellentOct 13 2020
Staff was great. I was in and out in about 10 minutes.
9.6 ExcellentJul 20 2020
The truck was clean and ready when I arrived at the Enterprise office. In fact, someone called me on my cell phone the day before confirming I was still going to go forward with the rental. The folks at the Enterprise office were polite and professional.The price could have been lower :)
7.6 GoodNov 5 2019
Pick up was and drop off were both great.That location only has two parking spots in front. Trying to get get in and out of the parking lot without getting rear-ended is a miracle!
6.0 GoodFeb 13 2019
Staff was very friendly and quickCar had some issues like no washer fluid, blown speaker, steering was difficult drove straight though overall pretty good car could have been in alittle better shape.
8.8 ExcellentNov 23 2018
Would be nice to pick up from any locationThat I was dropped off and I could also be picked upThat I couldn’t pick up a car and drop off at any location. Also the Arapaho office was closed on Sundays
6.0 GoodJan 17 2017
Nice carLess than 1/4 tank of gas in car at pick up. Enterprise employee that did the check out, did not honor my priceline reservation and said that if I declined the insurance coverage, then I lose the lower rate. When I returned the car, they fixed his error and honored my reservation.
10.0 ExcellentDec 4 2016
Very customer oriented. I had an issue with the AC and I thought I was going to have a hard time exchanging the vehicle. To my surprise, there were no questions asked and they immediately gave me another vehicle and deducted a day rental from my final bill. Excellent service!All was great!
2.0 MediocreOct 21 2016
No communicationNothing should provide information before someone comes in to rent a truck. Especially since traveling 30 minutes away from home to be told you need documents that you don't just carry with you like a utility bill.No communication as to what was needed to rent a car
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Rated no. 2
Hertz
5.5 Okay (17 reviews)
2 locations in Richardson
Hertz
Locations in Richardson
  • 6.2
  • 5.8
  • 5.6
  • 5.1
  • 5.6
Recent reviews
2.0 MediocreOct 29 2021
Multi trip planned in advance. Hertz did not have a car available for me in Plano, Tx so I was left scrambling to find transportation.
3.9 MediocreAug 17 2021
They deliver me a car with the plate expired.
10.0 ExcellentMar 30 2021
Everyone was super friendly and helpful!
8.0 ExcellentMar 16 2021
Everybody was helpful and the service was profesI did have to drive far to east plano even though my orginal place i was supposed to pick it up was closed and had to be changed at the last moment but everything was good just wished they would've have called me earlier on or a day before I pick up the instead the day of because I had to rush getting there
4.0 OkayMar 12 2021
Customer service was helpful. However it took asking for a supervisor to assist me. They did compete me for their mistake.We reserved and prepaid for our car a month in advance. Got a call the day before we were supposed to go pickup the car (5 min before they closed for the day) to tell us that they didn’t have a car for us, but to call back tomorrow morning at 8 am. Long story short, after 3 hours of calling and begging we were able to get a car at a different location. I was told to just cancel the reservation and try again. Called the hertz corporate office and spoke to their customer service and a supervisor and they finally found us a car. In the end it worked out but it was a very stressful day We picked up the car at 5pm ( we were supposed to pick it up at 12) and left for our trip.
2.0 MediocreFeb 25 2021
Nothing.Reservation was for 12pm. Got a call at 12:02pm that the truck I had reserved had body damage and couldn't be rented. No resolution on the phone call. I arrived at the rental location around 1pm and the person at the desk explained that there were no trucks. I asked if he had tried to find one at another Hertz location and he said that last time he tried doing that for a customer he got yelled at by his manager. He eventually called his manager and got permission to call others. He tried 2 with no luck and told me that was all he could do. I will never use Hertz again.
7.6 GoodMar 15 2019
Staff were friendly Everything went smoothly I had a short delay in my return, but they were very understandingNothing to report at this time
6.0 GoodApr 8 2018
it was easy and quick to rent the car the car was cleani used to work as a customer service agent and the first and most thing i learnt about it was never to say ' I DO NOT KNOW TO A CUSTOMER' ...my boss always told us if you don't know you have no business working here... so I rented my car thru a third party got a good deal paid my insurance thru them so when I went to pick my car I was asked if I needed an insurance told her I paid but she told me that it doesn't show there i asked her what i should do and the answer was 'I DON'T KNOW ' so i didn't want to take the risk of driving without it and ended up paying twice went back and asked her again 'SHE DOES NOT KNOW WHAT I SHOULD DO ' will never use Hertz again
2.0 MediocreMar 14 2018
closed branch!nothingi booked online a car to pick up from richardson but hertz branch in the richardson was closed when I got there. I did not get any info about working times in richardson branch before i booked. This is unprofessional and extremely rude! After half an hour talk on call I managed to get confirmation for refund. Still waiting refund...
7.6 GoodApr 5 2017
Had to go to a second location to get the car needed
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Rated no. 3
Avis
4.2 Okay (4 reviews)
1 location in Richardson
Avis
Locations in Richardson
  • 5
  • 5
  • 4
  • 3.5
  • 3.5
Recent reviews
2.0 MediocreSep 10 2020
Staff sucks
2.0 MediocreJul 9 2020
Everything
4.8 OkaySep 22 2019
Nothing.The car they provided me with had a nail in the tire. I had to stop to put air in the tire three times on my trip. When I got home the tire went completely flat. There was no spare with the car to even replace it to return it. Very disappointed and dissatisfied.
Budget
1 location in Richardson
Budget
Locations in Richardson
Recent reviews
38 travellers who hired a car in Richardson gave the car agency they used an average rating of 6,6

Car hire locations in or near Richardson

Good to know

Most popular car type

Full-size

When to book a car hire in Richardson

Average daily price per month
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Top tips for hiring a car in Richardson

  • Book your car hire in Richardson at least 1 day before your trip in order to get a below-average price

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