Pick-up location | Richardson |
---|---|
Car types | |
Hire locations | 7 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
5 locations in Richardson
Filters
Show reviews that mention
Reviews
10,0 Wonderful
Oct 2020
Pros:
Staff was great. I was in and out in about 10 minutes.9,6 Wonderful
Jul 2020
Pros:
The truck was clean and ready when I arrived at the Enterprise office. In fact, someone called me on my cell phone the day before confirming I was still going to go forward with the rental. The folks at the Enterprise office were polite and professional.Cons:
The price could have been lower :)7,6 Good
Nov 2019
Pros:
Pick up was and drop off were both great.Cons:
That location only has two parking spots in front. Trying to get get in and out of the parking lot without getting rear-ended is a miracle!6,0 Okay
Feb 2019
Pros:
Staff was very friendly and quickCons:
Car had some issues like no washer fluid, blown speaker, steering was difficult drove straight though overall pretty good car could have been in alittle better shape.8,8 Very Good
Nov 2018
Pros:
That I was dropped off and I could also be picked upCons:
That I couldn’t pick up a car and drop off at any location. Also the Arapaho office was closed on Sundays6,0 Okay
Jan 2017
Pros:
Nice carCons:
Less than 1/4 tank of gas in car at pick up. Enterprise employee that did the check out, did not honor my priceline reservation and said that if I declined the insurance coverage, then I lose the lower rate. When I returned the car, they fixed his error and honored my reservation.2 locations in Richardson
Filters
Reviews
10,0 Wonderful
Oct 2022
10,0 Wonderful
Oct 2022
2,0 Poor
Oct 2022
8,0 Very Good
Sep 2022
10,0 Wonderful
Mar 2021
Pros:
Very helpful2,0 Poor
Jun 2020
Cons:
I was notified after my designated pick up time that my rental was not available and there was nothing similar to replace it. My large group was left stranded and scrambling to make accommodations elsewhere. Our reservation was worthless and nearly ruined a family trip.One location in Richardson
Filters
Reviews
2,0 Poor
Feb 2021
Pros:
Nothing.Cons:
Reservation was for 12pm. Got a call at 12:02pm that the truck I had reserved had body damage and couldn't be rented. No resolution on the phone call. I arrived at the rental location around 1pm and the person at the desk explained that there were no trucks. I asked if he had tried to find one at another Hertz location and he said that last time he tried doing that for a customer he got yelled at by his manager. He eventually called his manager and got permission to call others. He tried 2 with no luck and told me that was all he could do. I will never use Hertz again.7,6 Good
Mar 2019
Pros:
Staff were friendly Everything went smoothly I had a short delay in my return, but they were very understandingCons:
Nothing to report at this time6,0 Okay
Apr 2018
Pros:
it was easy and quick to rent the car the car was cleanCons:
i used to work as a customer service agent and the first and most thing i learnt about it was never to say ' I DO NOT KNOW TO A CUSTOMER' ...my boss always told us if you don't know you have no business working here... so I rented my car thru a third party got a good deal paid my insurance thru them so when I went to pick my car I was asked if I needed an insurance told her I paid but she told me that it doesn't show there i asked her what i should do and the answer was 'I DON'T KNOW ' so i didn't want to take the risk of driving without it and ended up paying twice went back and asked her again 'SHE DOES NOT KNOW WHAT I SHOULD DO ' will never use Hertz again2,0 Poor
Mar 2018
Pros:
nothingCons:
i booked online a car to pick up from richardson but hertz branch in the richardson was closed when I got there. I did not get any info about working times in richardson branch before i booked. This is unprofessional and extremely rude! After half an hour talk on call I managed to get confirmation for refund. Still waiting refund...2,0 Poor
Nov 2016
Pros:
PriceCons:
Reserved a small SUV and when we got there all they had left on the lot was ONE a compact car. We were driving 900 miles to rent a truck and ,over belongings across the country. They attempted to find us another car locally but contractually couldn't call the airport because they didn't have reciprocal agreements with them. I was able to find a replacement with my cell phone so we left without the rental and got another at the airport - from Enterprise.4,0 Mediocre
Jul 2022
One location in Richardson
Filters
Show reviews that mention
Reviews
2,0 Poor
Sep 2020
Cons:
Staff sucks2,0 Poor
Jul 2020
Cons:
Everything4,8 Mediocre
Sep 2019
Pros:
Nothing.Cons:
The car they provided me with had a nail in the tire. I had to stop to put air in the tire three times on my trip. When I got home the tire went completely flat. There was no spare with the car to even replace it to return it. Very disappointed and dissatisfied.Most popular car type | Intermediate |
---|