Book Hertz hire cars in Redondo Beach

Reviews for Hertz in Redondo Beach

Recent reviews

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Wonderful

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Very Good

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Good

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Okay

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Fair

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Mediocre

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3

2.0

Pros:The gentleman who helped check me in was professional and wanted to help me but still strong armed me into renting the car for 5 days even though I only needed it for 3 and there’s a drop box for this purpose. Furthermore, the car renter to me was old, dusty, and in need of service. Not at all what I was hoping for when renting a car on vacation for $300. Clinton at the Studio City location was very helpful and made the situation better and followed up with me fairly.Cons:A reservation line that answers phones after hours, clearer policies when booking as well as hours of operation at various locations, better vehicles available, better customer service...Reviewed Apr 19 2021

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10.0

Pros:The car was great. And the employees are friendlyCons:NothingReviewed Jun 15 2020

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3.6

Pros:After booking and paying "in full" on the k a y a k website, I was told at the hertz location that because they were closed on Sundays and that was my return day, that I would have to pay for an additional day until they checked in the car on Monday.Cons:The rental agent was less than helpful, and when I requested a customer service #to file a formal complaint, he refused to provide it and told me to call the 3rd party site I booked with. K a y a k.Reviewed Jun 10 2019

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10.0

Pros:Marlon provided excellent and fast service. I came to Hertz Redondo Beach for the good price, I'll continue to come back for the great service.Cons:NothingReviewed Mar 14 2019

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3.6

Bait and SwitchCons:1. The Manager Jimmy and rest of the Staff gave away my Prepaid Rental car. Sold it to someone else. This is theft. Apparently, both Hertz Corporate, all of its offices and specifically this particular Redondo Beach Location does this on permanent, regular basis. This comment is in most of the reviews. Second, this location does not care to clean the cars. Inside, outside dirty. Stains all over seats and floors. Reviews all say this and customers coming in and out of the store say this. Manager is being cheap and not spending the required labor hours and not hiring the necessary amount of employees to clean the cars. Also not doing required floors and seats shampoo between customers. The cleaning employees they do have are lazy and don't clean at all except half-vacuum. Employee Rodney engages in ongoing bate and switch behavior. You make an agreement with him and you arrive and he denies, refuses to honor, or significantly always to your detriment changes the agreement.Reviewed Nov 15 2018

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2.0

Never got carCons:They didn’t have my reservation. Had to pay in advance. Never got car. no Refund. Ugh.Reviewed Oct 8 2018

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2.0

Hour wait. Dirty carCons:Hour wait to get car when I was on time. Dirty vehicle. Employee filled out false survey giving themselves high ratingsReviewed Apr 18 2018

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2.0

Double chargedPros:it droveCons:I got double charged. Terrible customer service on phone and in personReviewed Aug 3 2017

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2.0

Cons:When reserving a car online, it said the Hertz location was open until 6pm. I got there at 5:30, and no one was there. The hotel check in told me they close at 5pm. It needs to be changed online. So I went to a competitor and rented a car there.Reviewed Apr 7 2017

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2.4

Cons:Pickup wasnt easy I was late only 2hrs because of traffic jam so they said they rented to some on else which was lie and then they try to give me full size car so I agreed and paid more. The person was in charge didnt even walk tthrough and handed me keys as soon as I opened the car door it smelled like pot , I was very upset. I was driving in freeeway the left side of tire started making noise, I called they send me to nearest airport and that took my another 2 hours so I had a very bad day. I asked for area manager phone and they were hasitate to give me made me more upset. I will never ever rent hetz rental car.Reviewed Mar 19 2017

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2.0

Scam artistdPros:NothingCons:Not all hertz are shady but this specific location in Torrance is a BAD IDEA. The guy is a con artist but luckily not s very good one. I'm sure this location will be shut down in a year or so, it's already on it's way from the looks of it.Reviewed Mar 12 2017

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4.0

Reserved car not availablePros:Return was easy.Cons:I reserved a full size vehicle upon arrival they did not have a full size vehicle available. Attendant was a bit rude upon pick up. Understand he was frustrated because of the lack of vehicles.Reviewed Jan 24 2017

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More

• What is the most popular car hire from Hertz in Redondo Beach?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Hertz in Redondo Beach.

• How many car hire locations does Hertz have in Redondo Beach?

  Hertz has 1 hire location in Redondo Beach. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes