Redondo Beach car hire reviews and directory
Locations in Redondo Beach
1740-b Aviation Blv+1 310 937 0461
|Monday||08:00 - 17:00|
|Tuesday||08:00 - 17:00|
|Wednesday||08:00 - 17:00|
|Thursday||08:00 - 17:00|
|Friday||08:00 - 17:00|
|Saturday||09:00 - 12:00|
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3.6 MediocreJun 10 2019
Pros: After booking and paying "in full" on the k a y a k website, I was told at the hertz location that because they were closed on Sundays and that was my return day, that I would have to pay for an additional day until they checked in the car on Monday.Cons: The rental agent was less than helpful, and when I requested a customer service #to file a formal complaint, he refused to provide it and told me to call the 3rd party site I booked with. K a y a k.
10.0 ExcellentMar 14 2019
Pros: Marlon provided excellent and fast service. I came to Hertz Redondo Beach for the good price, I'll continue to come back for the great service.Cons: Nothing
3.6 MediocreNov 15 2018
Bait and SwitchCons: 1. The Manager Jimmy and rest of the Staff gave away my Prepaid Rental car. Sold it to someone else. This is theft. Apparently, both Hertz Corporate, all of its offices and specifically this particular Redondo Beach Location does this on permanent, regular basis. This comment is in most of the reviews. Second, this location does not care to clean the cars. Inside, outside dirty. Stains all over seats and floors. Reviews all say this and customers coming in and out of the store say this. Manager is being cheap and not spending the required labor hours and not hiring the necessary amount of employees to clean the cars. Also not doing required floors and seats shampoo between customers. The cleaning employees they do have are lazy and don't clean at all except half-vacuum. Employee Rodney engages in ongoing bate and switch behavior. You make an agreement with him and you arrive and he denies, refuses to honor, or significantly always to your detriment changes the agreement.
2.0 MediocreOct 8 2018
Never got carCons: They didn’t have my reservation. Had to pay in advance. Never got car. no Refund. Ugh.
2.0 MediocreApr 18 2018
Hour wait. Dirty carCons: Hour wait to get car when I was on time. Dirty vehicle. Employee filled out false survey giving themselves high ratings
2.0 MediocreAug 3 2017
Double chargedPros: it droveCons: I got double charged. Terrible customer service on phone and in person
4.0 OkayJan 24 2017
Reserved car not availablePros: Return was easy.Cons: I reserved a full size vehicle upon arrival they did not have a full size vehicle available. Attendant was a bit rude upon pick up. Understand he was frustrated because of the lack of vehicles.
10.0 ExcellentNov 17 2015
The Best Rental Car Agency Around!!Pros: The pick up was easy and fast. No problems or long lines.Cons: This would be my second time in the last three weeks renting a car from Hertz, and I don't understand why they take you through that soft credit check when I just rented a car two weeks prior. I don't like that part of the rental process.
16 travellers who hired a car in Redondo Beach gave the car agency they used an average rating of 7,0
When to book a car hire in Redondo Beach
Top tips for hiring a car in Redondo Beach
- Book your car hire in Redondo Beach at least 1 day before your trip in order to get a below-average price
FAQs about hiring a car in Redondo Beach
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