Book Hertz hire cars in Palm Desert

Palm Desert, CA, United States
Sep 28 — Oct 5
Palm Desert, CA, United States
Tue 28/9
Noon
Tue 5/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Palm Desert

Overall rating6.5 GoodBased on 34 reviews
Cleanliness
7.0
Comfort
7.0
Overall
6.2
Pick-up/Drop-off
5.6
Value for money
6.8

Recent reviews

Traveller rating
5
1
3
3
0
Find reviews that mention:
2.0
Why bother?Pros:Nothing.. Actually the euphoric feeling receiving a confirmation for a convertible whilst booking a day in advance was rather favourable..Cons:Really didn't like showing up at Hertz rentals, with my confirmation number in hand after waving good bye to my ride feeling confident in my rental confirmation that I would be just fine; only to be told that my confirmation was worthless, they had no vehicles available. Furthermore when I replied that I had used "kyak" I was told that they hold no validity as they do not have access to the hertz inventory so they cannot accurately reserve anything!!! Thanks KAYAK! For making my wife's birthday a memorable experience.Reviewed Feb 14 2016
review fromkayak
5.2
Cons:This rental location didn't have the inventory of cars to meet the reservations made by customers. I have no way of knowing whether this is a local (location) or Hertz company issue. We received a different vehicle than what was reserved and asked to exchange it. The first communication indcicated they would contact the airport location but never called back. When I called in the morning, I was told they would have a car in about an hour or so then when my wife called they said they wouldn't have a car to exchange. We were able to exchange it the following week but observed similar issues for other customers. Because of this problem, they were not able to check/clean returned cars as they needed to get them out to customers waiting.Reviewed Nov 1 2018
review fromkayak
4.0
Cons:Car was way below Hertz’ usual standards. May be due to car shortage but still disappointingReviewed Apr 12 2021
review fromkayak
9.6
Pros:Drop off was easy!Cons:They never answer the phone. Other than that, everything was great!Reviewed Apr 20 2019
review fromkayak
9.2
Pick upPros:Car was not clean when I went to pick up. Hertz took the car for cleaning, but it caused a delay in my schedule.Reviewed Apr 26 2018
review fromkayak
4.4
Bad experienceCons:Turns out the rental was at a resort and not at the airport like we thought where we arranged it to be. When we got to the resort they didn't have any cars left so were given a minivan to use which was really bad for mountain driving. Took an hour to switch it out when they finally had a car available. Rental place didn't have after hours drop off like we had booked it for and charged extra for us to drop it off at the airport that had the drop off time we needed.Reviewed Feb 20 2017
review fromkayak
4.4
Service was beyond disappointingPros:The car itself was fine. It was clean and had an almost full tank of gas. It didn’t smell and it got me safely to my destination and back.Cons:My experience at the rental agency was one of the worst I’ve ever had. The car was not there when I arrived on time for my pick up. I had to wait almost an hour, and when it was finally ready, the computer system continuously failed and my agreement couldn’t be completed. I understand that this was not the fault of the staff, however they were completely unapologetic and took no opportunity to compensate the 2 hours that I spent waiting for a process that should’ve taken 20 minutes. Being located in a Marriott especially, I was shocked at the poor level of service.Reviewed Feb 26 2018
review fromkayak
7.2
Drop off at Palm Springs airportCons:Couldn't drop car at Hertz drop off because there was a long line up and police directed us to another parking lot where we were told to leave the car with the keys inside. Hertz should have given us a heads up on the situation.Reviewed Mar 21 2018
review fromkayak
7.6
Pros:The staff were very helpful and friendly. It was an easy processCons:The car wasn't as clean as I would have liked but they did give us an upgrade so I didn't complainReviewed Aug 18 2018
review fromkayak
10.0
Pros:YesReviewed Apr 15 2019
review fromkayak
4.4
Cons:My appointment with the national office was difficult and ended up with me having to pick the car up at a location in a different town. Very much an inconvenience.Reviewed Mar 23 2018
review fromkayak
10.0
Cons:Difficult location to find. Directions to the actual office location in the building are not evidentReviewed Mar 30 2018
review fromkayak

Where can I find Hertz hire cars in Palm Desert?

74855 Country Club Dr., Hertz car hires

Address

74855 Country Club Dr.

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 760 568 6200

Good to know

Most popular location

74855 Country Club Dr.

Most popular car type

Intermediate

Top tips for hiring a car from Hertz in Palm Desert

  • Intermediate car hires from Hertz in Palm Desert are around -4% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Palm Desert

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Hertz in Palm Desert.

  • Hertz has 1 car hire location in Palm Desert. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes