Guest reviews
Overall rating
7,4
Good
Based on 3 864 reviews
Cleanliness
8,1
Comfort
8,2
Pickup/dropoff
7,8
Value for money
7,8
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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4,4
Pros: Pickup was a nightmare. Representative would not release car until exact reservation time, causing me to unnecessarily while the car sat only a few feet away.
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7,2
Pros: Free upgrade.
Cons: The trunk was not vacuumed.
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10,0
Pros: Staff are courteous and sincere. They took care of me with flying colors
Cons: None at this time
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10,0
Pros: From the time that I arrived to the time that I left; the process was quick. Staff are very sincere and they took care of me very well!
Cons: None at the time.
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3,2
Pros: My car reeked of cigarette smoke. There were no other cars available at that first location so I drove an hour with the windows open to another location to get another car.
Cons: One of the agents made a mistake on my contract and closed it out in the middle of my rental. So when I tried to return the car, it took about 30 minutes as the agent couldn't find me in the computer. He ended up renting the car to me again and then closing it out. Was not a smooth transaction.
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10,0
Fast great service
Pros: Agent was great help. She got us out of there quick with no problem.
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6,0
Pros: Car was clean.
Cons: Timeliness of receiving and dropping off the vehicle. It was terrible!!!
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10,0
Pros: Excellent value and excellent service
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10,0
Great experience
Pros: My rep Amir was awesome and even though he was under a lot of pressure with some customers before me, he handled it with grace and kindness. My car was great and overall fabulous experience!
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2,0
Credit card?
Pros: It was cheap.
Cons: Very hard to book, online set up is confusing. I was willing to pay 30 extra for being under 25 years of age but then was told I wouldn’t be able to pick up the car unless I had a credit card under my name even though I paid with my debit card and they still took out the money and I haven’t gotten my refund. I do not own a credit card and it was very confusing to have to call different numbers to ask for my 60 bucks back. Waist of time. Would never use again.
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2,0
Cons: This location was closed when I went to pick up my rental. There hours are listed till 7pm and they were gone at 6. Had to rent a vehicle from another company.
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7,2
Cons: The car was uncomfortable but the the service was fast, in n out within 5 minutes.
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10,0
Pros: Staff are courteous and sincere. They took care of me with flying colors
Cons: None at this time
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10,0
Pros: From the time that I arrived to the time that I left; the process was quick. Staff are very sincere and they took care of me very well!
Cons: None at the time.
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10,0
Fast great service
Pros: Agent was great help. She got us out of there quick with no problem.
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10,0
Pros: Excellent value and excellent service
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10,0
Great experience
Pros: My rep Amir was awesome and even though he was under a lot of pressure with some customers before me, he handled it with grace and kindness. My car was great and overall fabulous experience!
review from
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4,4
Pros: Pickup was a nightmare. Representative would not release car until exact reservation time, causing me to unnecessarily while the car sat only a few feet away.
review from
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3,2
Pros: My car reeked of cigarette smoke. There were no other cars available at that first location so I drove an hour with the windows open to another location to get another car.
Cons: One of the agents made a mistake on my contract and closed it out in the middle of my rental. So when I tried to return the car, it took about 30 minutes as the agent couldn't find me in the computer. He ended up renting the car to me again and then closing it out. Was not a smooth transaction.
review from
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6,0
Pros: Car was clean.
Cons: Timeliness of receiving and dropping off the vehicle. It was terrible!!!
review from
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2,0
Credit card?
Pros: It was cheap.
Cons: Very hard to book, online set up is confusing. I was willing to pay 30 extra for being under 25 years of age but then was told I wouldn’t be able to pick up the car unless I had a credit card under my name even though I paid with my debit card and they still took out the money and I haven’t gotten my refund. I do not own a credit card and it was very confusing to have to call different numbers to ask for my 60 bucks back. Waist of time. Would never use again.
review from
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2,0
Cons: This location was closed when I went to pick up my rental. There hours are listed till 7pm and they were gone at 6. Had to rent a vehicle from another company.
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Other suppliers in Oxnard scored
Where can I find Hertz hire cars in Oxnard?
2889 W. 5th St., Hertz car hire
Address
2889 W. 5th St.Phone
+1 805 985 0911FAQs about hiring a car from Hertz in Oxnard
How many car hire locations does Hertz have in Oxnard?
Hertz has 2 car hire locations in Oxnard. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Los Angeles Airport (LAX)?
Yes
Does Hertz offer shuttle or airport pick-up services from Los Angeles Airport (LAX)?
Yes
