Book Hertz hire cars in Dubuque

Reviews for Hertz in Dubuque

Recent reviews

Traveller rating

Excellent

5

Good

0

Okay

0

Mediocre

0

Poor

0

Find reviews that mention:

pick up the cargreat experience

car was cleanpick up and drop

rented a carcredit card

car availablelocation was closed

customer servicewrong location

friendly staffcar was dirty

9.6

Pros:Super staff at Dubuque location! Fast and friendly.Reviewed Nov 14 2020

review from

10.0

Pros:Caleb provided excellent customer service and deserves a shout out.Reviewed Jun 19 2021

review from

10.0

Pros:The staff in our Dubuque Hertz office are friendly and very helpful. It was a pleasure working with them.Cons:Everything went well.Reviewed May 28 2021

review from

10.0

Cons:Air freshner in car. When we turned on air you needed it.Reviewed Jun 22 2021

review from

6.4

Pros:Pick up and drop off were easy. Appreciated the free upgrade for transporting a needed car style to my end destination.Cons:Car was very dirty with stained seats and nasty cup holders.Reviewed Nov 8 2015

review from

2.0

It was NOT at the airportCons:Getting to the airport and finding out that the rental was 16 miles away.... at the city Herrz, not the airport Hertz. No cabs, no Uber, 45 minutes until closing time.Reviewed Jan 15 2018

review from

8.8

Great Price for good car and fast servicePros:Price. Price. Price! Good customer service, no waiting, They agreed to let me pick it up early when my plans changed. Came with bun-warmers which my wife likes.Cons:exterior had not be washed. No problem, we were driving in a snow storm so it would have been dirty 30 min after pick-up anyway.Reviewed Feb 18 2018

review from

8.0

Pros:Good experience with Hertz.Cons:Did not like the type of car at all.Reviewed Oct 19 2017

review from

10.0

It was a great experiencePros:The rental was at the airport and there was no wait time. Loved the GPS that made it easy to find my wayCons:nothingReviewed Mar 8 2017

review from

10.0

Pros:Anthony was amazing. He is the perfect of example of what customer service should be. There was an issue with the price of the rental. It did not match my reservation. Anthony did not challenge it at all. He immediately got on the phone to try to fix it and did not stop making calls until it was resolved. I appreciated that more than he will ever know.Cons:I drove from IA to NV. The change oil came on in Utah.Reviewed Nov 2 2019

review from

2.0

Hertz Rental is a jokePros:Nothing...Cons:I dont have a credit card....so after I drove 45 minutes to get there SCOTT tells me than I can't rent a car and to try calling a buddy to use his. I had cash and my debit card with over $5000 in it. Nope sorry. Can't use that...come back tomorrow maybe....is what SCOTT said. So I went up the road...like SCOTT suggested to ENTERPRISE...guess what...I rented a car from them with my debit card! Thanks Hertz...you suck!Reviewed Sep 17 2016

review from

9.6

thanksgiving tripPros:Please remember to put the car in the name of the person picking up the car. Customer service was going to charge me extra to change names but then did charge me same rate.Cons:I wish you could specify the car you would like. The Nissan Sentra was not nearly as comfortable as the Chevy Cruze we rented a month ago. It would be nice if they tell you the gallons the tank of gas holds.Reviewed Nov 26 2017

review from

More

• 5,3 /10Avis Hire Cars at Dubuque

• What is the most popular car hire from Hertz in Dubuque?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Hertz in Dubuque.

• How many car hire locations does Hertz have in Dubuque?

  Hertz has 1 car hire location in Dubuque. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Dubuque airport (DBQ)?

  No (according to our data)

• Does Hertz offer shuttle or airport pick-up services from Dubuque airport (DBQ)?

  No (according to our data)