Guest reviews
Overall rating
3,9
Mediocre
Based on 7 reviews
Cleanliness
3,7
Comfort
4,0
Pickup/dropoff
3,4
Value for money
4,3
Pros
"Nice car and very clean."
(in 23 reviews)
"Great service at the desk."
(in 4 reviews)
"Car was clean and fine."
(in 24 reviews)
Cons
"There was no car available."
(in 6 reviews)
"Overall just a horrible experience"
(in 5 reviews)
"I will never use this company again."
(in 8 reviews)
Recent reviews
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Find reviews that mention:
pick up the car
car was great
great price
returned the car
great car
use this company
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8,0
Pros: -
Cons: -
review from
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2,8
Worst experience ever
Pros: Like how easy it was to dropped off.
Cons: I was given one price online and at the counter I had additional charges that no one could assist me with. I had to paid an additional $60 for dropping it off at the same location I had reserved it for but was told that it was not included in the price of reservation, I was force to use their insurance for an additional $20 otherwise they would not release the car even though I had my own insurance.
review from
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2,0
Cons: The quotation was way to different from what the company charged me, plus I bought the Insurance previous to the rental and the staff at Firefly said it was not valid for the Dominican Republic. Any way I can get my money back ?
review from
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6,0
Insurance
Cons: I have worldwide excess insurance and was not accepted, so my rental was an extra $ 19 x day.
review from
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4,0
Total charge 200% more than estimate on booking
Pros: nothing
Cons: Waiting at the counter after a long flight to pick up the car and to be told that I have to pay so many extra including the Collision / LDW of $ 8.95 or $ 19.00 daily when I do have my own insurance. From an estimate booking of $ 556 I end up paying $ 1696.11. Never again I will be booking a car hire with a broker.
review from
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2,8
Worst experience ever
Pros: Like how easy it was to dropped off.
Cons: I was given one price online and at the counter I had additional charges that no one could assist me with. I had to paid an additional $60 for dropping it off at the same location I had reserved it for but was told that it was not included in the price of reservation, I was force to use their insurance for an additional $20 otherwise they would not release the car even though I had my own insurance.
review from
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2,0
Cons: The quotation was way to different from what the company charged me, plus I bought the Insurance previous to the rental and the staff at Firefly said it was not valid for the Dominican Republic. Any way I can get my money back ?
review from
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6,0
Insurance
Cons: I have worldwide excess insurance and was not accepted, so my rental was an extra $ 19 x day.
review from
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4,0
Total charge 200% more than estimate on booking
Pros: nothing
Cons: Waiting at the counter after a long flight to pick up the car and to be told that I have to pay so many extra including the Collision / LDW of $ 8.95 or $ 19.00 daily when I do have my own insurance. From an estimate booking of $ 556 I end up paying $ 1696.11. Never again I will be booking a car hire with a broker.
review from
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Where can I find Firefly hire cars in Punta Cana?
Carretera Punta Cana 23000, Firefly car hire
Address
Carretera Punta Cana 23000Phone
+1 829 346 1699FAQs about hiring a car from Firefly in Punta Cana
How many car hire locations does Firefly have in Punta Cana?
Firefly has 1 car hire location in Punta Cana. Take a look at our Firefly hire location map to find the best car hires near you.
Does Firefly have a car hire location at the airport: Punta Cana Airport (PUJ)?
Yes
Does Firefly offer shuttle or airport pick-up services from Punta Cana Airport (PUJ)?
Yes
