Book Europcar hire cars in Punta Cana

Punta Cana, Dominican Republic
Dec 15 — Dec 22
Same drop-off
Punta Cana, Dominican Republic
Wed 15/12
Noon
Wed 22/12
Noon
Driver's age:

Pros

""good location,r, no queue.""(in 257 reviews)
""Excellentf, support and service.""(in 101 reviews)
" was reliable Great on gas."(in 251 reviews)

Cons

" at pick-up."(in 231 reviews)
"Worst rental of my life."(in 28 reviews)
" here again!"(in 22 reviews)

Reviews for Europcar in Punta Cana

Overall rating4.2 OkayBased on 13 reviews
Cleanliness
5.3
Comfort
5.3
Overall
3.5
Pick-up/Drop-off
3.5
Value for money
3.3

Recent reviews

Traveller rating
1
3
3
4
0
Find reviews that mention:
7.2
Insurance issueCons:I purchased insurance online when booking. At the pick-up stand, they claimed to have no record of my insurance purchase and charged me twice.Reviewed Feb 16 2017
review fromkayak
2.0
Pros:nothingCons:When we got there they did not have a 7 passenger vehicle and I had to catch a taxi. waited at the counter for 30 minutes for someone from their company to show upReviewed Aug 26 2018
review fromkayak
2.0
No Car was availableCons:The Rental was not completed. No car was availableReviewed Dec 18 2016
review fromkayak
6.8
Pros:The car was new and in good condition.Cons:I had to wait till 9am to pick up it instead 8 am as has to be opening hour. I had to pay additional insurance - which I do not know about and my insurance from Allianz (bought together with car rental) was not accepted.Reviewed Feb 7 2017
review fromkayak
5.2
Good car doesn't make up for insurance scam and poor customer servicePros:We had a Ford Explorer SUV that was able to fit our big group and was clean, drove perfectly, it would have been a 5 star review had there not been poor service with Europcar and the insurance scam they pulled on usCons:I rented a SUV from Europcar through carrentals.com I purchased the insurance package through car rentals and when I go to Punta Cana they told me that for the SUV I cannot have the insurance I bought, I must purchase Europcar's insurance package. They also said that they DID NOT have it in writing as to where that actual company policy exists. They also did not have any paperwork that showed the different insurance packages. It seemed very sketchy and when I asked if there was a supervisor to speak to the guy said he was the supervisor. My rental went from being $375 to almost $700 with the little insurance scam. I emailed Europcar's customer service the day it happened, after my 7 day trip I still had not heard anything and still two weeks later have not heard from them.Reviewed Oct 30 2018
review fromkayak
7.6
Cons:Wouldn't let me use my Capitol one card coverage on insurance. Said I had to get a bank statementReviewed May 8 2018
review fromkayak
4.0
Bait & SwitchPros:Because Europcar didn't have the same car I reserved, they gave me a similar one that may have been an upgrade.Cons:Insisted I pay for insurance which tripled the cost of this rental. I have insurance on many personal vehicles as well as coverage from my credit card. RIP OFFReviewed Jan 28 2018
review fromkayak
4.0
Pros:Overall it was relatively cheapCons:No representative at arrival terminal. No transfer to the car rental location. Tried to force to buy an insurance for twice amount of the rental itself!! Price wasn't final and increased about 50%.Reviewed Oct 29 2019
review fromkayak
2.0
Ripoff!!!Cons:Was quoted $92. Then when we got to the counter it was over $350!!! They wanted to charge me $50 a day for basic insurance! More than double the rental itself!Reviewed Mar 6 2017
review fromkayak
2.0
Cons:No available cars at all. Worst experience everReviewed Jan 5 2021
review fromkayak
8.0
Cons:We couldn’t connect our phones to the unit, so we had to travel without music.Reviewed Jan 20 2021
review fromkayak

Where can I find Europcar hire cars in Punta Cana?

Carretera Friusa-melia, Europcar car hires

Address

Carretera Friusa-melia

Phone

+1 809 686 2861

Address

Punta International Airport

Phone

+1 809 686 2861

Good to know

Most popular location

Punta International Airport

Most popular car type

Full-size

Top tips for hiring a car from Europcar in Punta Cana

  • Full-size car hires from Europcar in Punta Cana are around 23% cheaper than other car types, on average

FAQs about hiring a car from Europcar in Punta Cana