Guest reviews
Overall rating
7,4
Good
Based on 4 186 reviews
Cleanliness
4,1
Comfort
3,6
Pickup/dropoff
3,4
Value for money
3,3
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
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car smelled
friendly staff
great experience
-
4,0
Cons: The Punta Cana Budget did not have either of the 2 cars we reserved nor the car seat we reserved. We spent 2 hours at the Budget at pick up as well.
review from
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4,0
waiting for final email since yesterday
Cons: confirmation email with return of $200 deposit missing since yesterday
review from
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4,0
Cons: Required paperwork and added costs/fees not in the reservation were very disappointing.
review from
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2,0
Quoted price on Kayak is unrelated to the price you will pay
Pros: Pickup is convenient to the airport
Cons: Get ready for a surprise when you arrive at the checkout counter to discover mandatory insurance, $1000 credit card holds, and lots of other fees in excess of what Kayak quoted you.
review from
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2,0
There was no rental
Pros: Got to budget, and no 7 seaters available. Budget guy walked me over to National, where I was forced to pay double the reservation price to get the same vehicle I reserved.
Cons: Got ripped off. Won't use this again.
review from
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8,8
Best deal in Punta Cana
Pros: Was cheapest deal at the airport rentals. Would rent again here
Cons: The car battery died if you turned the lights on without the engine running, for 5 minutes. Literally 5 minutes to a dead battery. Had to have it jump-started twice and wish we would have been warned about that.
review from
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2,0
Cons: Picking up the car the lady argued with me until I finally accepted the insurance, almost $70.00/day (when online I was quoted $18.00 complete scam!)for a tiny compact car, dropping off the rental at the airport was a complete debacle!
review from
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2,0
Charged extra
Cons: We waived all insurance and liability. The agreement was in Spanish and we asked over and over if we would be charged extra and they said no. When we returned the car to punta cana airport we were charged $120 extra for liability and road side assistance. We had to hurry to airport and could not stay to discuss the inaccuracies. We called budget and they said they will send a claim but will likely not work since everything was signed (in Spanish). The rental car was dirty and banged up with only 7000 miles.
review from
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9,2
Pros: The car was clean, new, and in good working order.
Cons: The cost of the insurance was twice the cost of the rental charge
review from
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2,0
Budget clerk refused the insurance sold by Kayak
Pros: Nothing
Cons: First, the Budget rep refused the insurance coverage purchased through Kayak, and we were not able to pick up the vehicle without "Budget's" Coverage which of course tripled the rental cost. We ended up shortening our rental use to a 1/3rd of the time we were in the DR due to this and had to rely on cabs for the remainder of the trip. Second, there were very few cars available to chose from at the airport. The car chosen for us was in poor shape; there wasn't a straight panel on the car. It ran and the A/C worked that was about it. Terrible experience overall. Likelyhood of ever using Kayak for anything ever again... highly unlikely.
review from
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2,0
Terrible Experience with Budget in Dominican Republic
Cons: The car was not ready when we got there and we had to be shuttled to another location to pick it up. I had purchased additional insurance on Expedia that I was then told when I arrived at Budget that that insurance was not valid for Budget nor in the Dominican Republic at all, so then I had to purchase another whole insurance. The person assisting me was rude and argumentative. He had me signing papers without even telling me what I was signing for nor what the price was going to be that I was committing/signing to. When I asked him the price he pitched a big fight and acted very immature and like I was an inconvenience. The car I got had tons and tons of dents all over it so I then had to make sure that they saw every single one so that I did not get scammed even more.
review from
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2,0
Dominican Republic must purchase additional insurance.
Pros: Going off the path.
Cons: The insurance is high, and you have no choice but to get it. FYI Get it because traffic laws are not enforced it's chaos.
review from
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8,8
Best deal in Punta Cana
Pros: Was cheapest deal at the airport rentals. Would rent again here
Cons: The car battery died if you turned the lights on without the engine running, for 5 minutes. Literally 5 minutes to a dead battery. Had to have it jump-started twice and wish we would have been warned about that.
review from
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9,2
Pros: The car was clean, new, and in good working order.
Cons: The cost of the insurance was twice the cost of the rental charge
review from
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4,0
Cons: The Punta Cana Budget did not have either of the 2 cars we reserved nor the car seat we reserved. We spent 2 hours at the Budget at pick up as well.
review from
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4,0
waiting for final email since yesterday
Cons: confirmation email with return of $200 deposit missing since yesterday
review from
-
4,0
Cons: Required paperwork and added costs/fees not in the reservation were very disappointing.
review from
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2,0
Quoted price on Kayak is unrelated to the price you will pay
Pros: Pickup is convenient to the airport
Cons: Get ready for a surprise when you arrive at the checkout counter to discover mandatory insurance, $1000 credit card holds, and lots of other fees in excess of what Kayak quoted you.
review from
-
2,0
There was no rental
Pros: Got to budget, and no 7 seaters available. Budget guy walked me over to National, where I was forced to pay double the reservation price to get the same vehicle I reserved.
Cons: Got ripped off. Won't use this again.
review from
-
2,0
Cons: Picking up the car the lady argued with me until I finally accepted the insurance, almost $70.00/day (when online I was quoted $18.00 complete scam!)for a tiny compact car, dropping off the rental at the airport was a complete debacle!
review from
-
2,0
Charged extra
Cons: We waived all insurance and liability. The agreement was in Spanish and we asked over and over if we would be charged extra and they said no. When we returned the car to punta cana airport we were charged $120 extra for liability and road side assistance. We had to hurry to airport and could not stay to discuss the inaccuracies. We called budget and they said they will send a claim but will likely not work since everything was signed (in Spanish). The rental car was dirty and banged up with only 7000 miles.
review from
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2,0
Budget clerk refused the insurance sold by Kayak
Pros: Nothing
Cons: First, the Budget rep refused the insurance coverage purchased through Kayak, and we were not able to pick up the vehicle without "Budget's" Coverage which of course tripled the rental cost. We ended up shortening our rental use to a 1/3rd of the time we were in the DR due to this and had to rely on cabs for the remainder of the trip. Second, there were very few cars available to chose from at the airport. The car chosen for us was in poor shape; there wasn't a straight panel on the car. It ran and the A/C worked that was about it. Terrible experience overall. Likelyhood of ever using Kayak for anything ever again... highly unlikely.
review from
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2,0
Terrible Experience with Budget in Dominican Republic
Cons: The car was not ready when we got there and we had to be shuttled to another location to pick it up. I had purchased additional insurance on Expedia that I was then told when I arrived at Budget that that insurance was not valid for Budget nor in the Dominican Republic at all, so then I had to purchase another whole insurance. The person assisting me was rude and argumentative. He had me signing papers without even telling me what I was signing for nor what the price was going to be that I was committing/signing to. When I asked him the price he pitched a big fight and acted very immature and like I was an inconvenience. The car I got had tons and tons of dents all over it so I then had to make sure that they saw every single one so that I did not get scammed even more.
review from
-
2,0
Dominican Republic must purchase additional insurance.
Pros: Going off the path.
Cons: The insurance is high, and you have no choice but to get it. FYI Get it because traffic laws are not enforced it's chaos.
review from
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Where can I find Budget hire cars in Punta Cana?
Carr Higuey-Miches, Budget car hire
Address
Carr Higuey-MichesPhone
+1 809 959 1005FAQs about hiring a car from Budget in Punta Cana
How many car hire locations does Budget have in Punta Cana?
Budget has 2 car hire locations in Punta Cana. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Punta Cana Airport (PUJ)?
Yes
Does Budget offer shuttle or airport pick-up services from Punta Cana Airport (PUJ)?
Yes
