Top tips for hiring a car from Europcar in Richmond
Economy car hire from Europcar in Richmond are around 56% cheaper than other car types, on average.
FAQs about hiring a car from Europcar in Richmond
What is the most popular car hire from Europcar in Richmond?
Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Europcar in Richmond.
How many car hire locations does Europcar have in Richmond?
Europcar has 0 hire locations in Richmond. Take a look at our Europcar hire location map to find the best car hire near you.
Does Europcar have a car hire location at the airport: Vancouver Intl airport (YVR)?
Yes
Does Europcar offer shuttle or airport pick-up services from Vancouver Intl airport (YVR)?
No (according to our data)
Reviews for Europcar in Richmond
Pros
"Excellent , support and service."(in 101 reviews)
Cons
"Worst rental of my life."(in 28 reviews)
"We triple and driving a tiny car we didn’t reserve!"(in 14 reviews)
"Ended up renting from Casanova rentals."(in 233 reviews)
Overall rating6.2 OkayBased on 4122 reviews
Cleanliness
7.1
Comfort
6.9
Overall
6.2
Pick-up/Drop-off
6.3
Value for money
6.1
Recent reviews
Traveller rating
682
270
17
202
6
0
1047
Find reviews that mention:
2.0
The car was filthy when collected. Not enough hire agents at the desk so the cue was huge. The agent spoke in a European foreign accent and his English was very poor. Tried to talk me through insurances and answer my questions but struggled to understand each other, so I gave up asking. Drop off took too long. Nearly missed my check in.Reviewed Sept 8 2025
review from
6.0
The pickup and drop off experience was less than optimal.Reviewed Sept 8 2025
review from
2.0
I’ve not got the car which was Woking Apple car play and I have to keep the phone on hand for maps.Reviewed Sept 7 2025
review from
2.0
The pick up was really a bad experience we had to wait for an hour and a half because the system at Europcar in Rome airport was not functioning properly and although I went and complained to the staff that I see people came after me and they got seen and me no, they investigated and said basically system isn’t functioning properly today but still served 3 customers before me after admitting it is the system fault, and I also had two young children who just landed from a 6am departure flight! I found this very inappropriate as if it’s system fault and you could see I was there for more than an hour I should be the priority. The car we have been given was a Peugeot not the jeep I booked and I did say I want a jeep but they said all out but when we went to the car park I found many jeeps parked brand new ones, the Peugeot we got is old and the battery was bad not keeping any charge I was stopping every 50 miles to charge the car!! I asked for a newer at the pick up because I knew electric cars has to have a great performing battery if I am doing long drives, this is isn’t my first time hiring an electric car from Europcar, last year got one in Barcelona and the experience was amazing. I won’t recommend the Roma airport desk and would not recommend Europcar in Italy tooReviewed Sept 6 2025
review from
10.0
Great experience comfortable to ride comfortable to drive, thank you 🤩Reviewed Sept 5 2025
review from
2.0
I had paid for a dodge charger or similar and was given a Mercedes GLA250 instead. In no way shape or form similar to a dodge charger.Reviewed Sept 4 2025
review from
2.0
I reserved my car for 30 days from 10 am on day 1 to 10 am on day 30. When I went to the counter to pick up my car in Amsterdam at 11:20 am the counter agent asked “why are you late?” I told him I had reserved the car for 30 days and already paid for it, so I wasn’t “late.” He claimed that my car had now been rented to someone else, and I would have to pay about $200 more to get a different car. I argued with him that this wasn’t right and found it hard to believe that they had already rented “my car.” I asked to speak to his supervisor. He pointed to the clerk next to him. I told him I wasn’t going to pay the additional cost. We continued to argue. His other coworkers (3 of them) just watched the whole discussion. I think they were seeing if he’d be successful in “upcharging” me. The clerk finally relented and gave me my car. When I went inside to pick up the car there were dozens of cars sitting there. The clerk was very rude and unfriendly. I believe this clerk was dishonest and lied to me. He should be fired. I have no doubt they treat other customers like this and bully them into paying additional fees by being rude, unfriendly, and lying.Reviewed Sept 2 2025
review from
8.0
Very disappointed by the lack of transparency when I made the booking with kayak. I wasn’t aware that I booked without insurance ! I therefore had to add extra insurance upon arrival ! I won’t use kayak anymore and will file a case for lack of transparency …Reviewed Aug 31 2025
review from
2.0
waste of my time, thanks for ruining my vacationReviewed Aug 28 2025
review from
4.0
Flight was delayed two hours and was told car no longer available when we arrived. Upgraded car only offered at almost twice the cost. Car stank of stale cigarettes despite a no smoking policy. Not pleasant to drive and left clothes smelling. After hours drop off location was not correct. Wasted time going to indicated location and then having to figure out and find new location.Reviewed Aug 24 2025
review from
2.0
Frustrating. I ordered an midsized, they gave me an SUV and charged me an upgrade without telling me. The line was a mess to get the car and once I discovered their charge and disputed it the line took forever to resolve, almost missed my flight. Never again!Reviewed Aug 19 2025
review from
4.0
The pickup process was terrible. The customer service representative confused the person in front of me with my reservation. This caused the process of getting my vehicle to take over an hour. Additionally, I just received two additional invoices for the vehicle. One of them is correct but the other one is for the other customer and has a charge for 3 GPS units. Not only did I not use 3 units, the name and car are not mine or what I rented. I am working to resolve this issue but based on the current performance, I am not expected great service.Reviewed Aug 18 2025
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