Top tips for hiring a car from Europcar in Richmond
Small car hire from Europcar in Richmond are around 35% cheaper than other car types, on average.
FAQs about hiring a car from Europcar in Richmond
What is the most popular car hire from Europcar in Richmond?
Medium hire cars (Toyota RAV4 or similar) are the most frequently booked hire car types from Europcar in Richmond.
How many car hire locations does Europcar have in Richmond?
Europcar has 0 hire locations in Richmond. Take a look at our Europcar hire location map to find the best car hire near you.
Does Europcar have a car hire location at the airport: Vancouver Intl airport (YVR)?
Yes
Does Europcar offer shuttle or airport pick-up services from Vancouver Intl airport (YVR)?
No (according to our data)
Reviews for Europcar in Richmond
Pros
"Excellent , support and service."(in 101 reviews)
Cons
"Worst rental of my life."(in 28 reviews)
"We triple and driving a tiny car we didn’t reserve!"(in 14 reviews)
"Ended up renting from Casanova rentals."(in 233 reviews)
Overall rating6.2 OkayBased on 4163 reviews
Cleanliness
7.1
Comfort
6.9
Overall
6.2
Pick-up/Drop-off
6.3
Value for money
6.1
Recent reviews
Traveller rating
686
273
17
204
6
0
1059
Find reviews that mention:
2.0
When booked it was showing car in terminal..but when reached have been adviced car was off the terminal..had to wait for 40mins for shuttle to pick me up…during rental…had flat tyre and they asked me to wait 1hr which was not acceptableReviewed Nov 1 2025
review from
2.0
The pick up was too long and disorganized.Reviewed Oct 29 2025
review from
4.0
Shocking & pathetic sums it up. The car was described as suitable for 5 passengers, which it certainly was not, we were 4 European adults. There was no provision for an upgrade to a larger vehicle, which we would have done but there were none available! At KLIA Airport? Hard to believe. The cost was extremely expensive - it worked out to $460 AUD for 3 days! What a rip off! over $100 a day! for a proton buzz box of a car. Never again. It would have cost another $70 if I had dropped it back before opening time at Senai airport. No it was very disappointing from what I though was a reputable car hire company.Reviewed Oct 26 2025
review from
4.0
Europcar is actually Fox Rental. The agent at the check in counter was not able to explain why I had to answer certain questions (got example why was being asked to sing to confirm I have not taken an airport shuttle to get to their office). I've also asked for no insurance extras to be added. After dropping off the car I've realized they've added LDW and LRP optional insurance. I have a feeling I will never see these refunded, despite having asked for no extras at pick up. Just another zero transparency car rental company. The car was dirty on the inside, full of crumbs, a half empty bottle and napkins. The drop off process was quick however and someone assisted me right away. They location of the drop off is not too far from the escalator to the terminal shuttle.Reviewed Oct 26 2025
review from
2.0
35 min to get the contract. another 40 min to get the car.Reviewed Oct 23 2025
review from
2.0
I left my iPad in the car and the employees have not been at all helpful in helping me to get it backReviewed Oct 20 2025
review from
2.0
That when filling in details then making payment for rental. Then it says about the deposit, was not happy about that as it was too late after I had already paid for the rental. And communication when enquiring about things could not understand them, as English was their 2nd languageReviewed Oct 19 2025
review from
2.0
False and misleading advertising ! Marketed and sold as “in terminal” pickup but then involved shuttle bus and walk from drop off point to collect the car. Extremely dissatisfied. Result was late for high level meeting.☹️Reviewed Oct 19 2025
review from
2.0
Finding the rental car location was about a half mile walk. I was told that there were no smaller cars as I requested, only mini SUV's and hatchback larger cars, neither of which I wanted as I am unfamiliar with driving on the English side of the road. The best they could do was to provide a small SUV which was a manual transmission and then sent me off to find it and drive it without any guidance on how the car operated. I walked back, rented an upgrade, after complaining the staff showed me how to use it and drop off was fine. I am so tired of the bait & switch tactics that I have filed a formal complaint and I will no longer, and I will advise all company employees to avoid Europcar. My advice: have the car someone reserved actually available. When you don't, offer an upgrade as a courtesy as they do in the U.S., and do not charge someone for it.Reviewed Oct 18 2025
review from
8.0
Car deposits are not supposed to be high. $900 in the beginning!!!!! no wonder people get angry about it. I was too ...to be honest I was double charged deposit so I couldn't buy ANYTHING on my trip but stay home and do errands for my family 🤬Reviewed Oct 16 2025
review from
2.0
Hidden costs like roadside assistance or third party coverage. I was given child seats for 321 pounds! I could have bought them myself.Reviewed Oct 16 2025
review from
2.0
Would not rent without a letter from credit card company.Reviewed Oct 6 2025
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