Book Alamo hire cars in Richmond

Richmond, BC, Canada
Oct 3 — Oct 10
Richmond, BC, Canada
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

""Easy drop off,e.""(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)

Cons

"I didn’t even ."(in 2541 reviews)
"You don't accept debit ds"(in 2455 reviews)

Reviews for Alamo in Richmond

Overall rating8.6 ExcellentBased on 73 reviews
Cleanliness
8.9
Comfort
8.7
Overall
8.7
Pick-up/Drop-off
8.5
Value for money
8.5

Recent reviews

Traveller rating
12
1
2
5
0
Find reviews that mention:
2.0
Pros:NothingCons:Rental wasn’t available. 7 people were ahead of me. Told 3-4 hours wait. Had to cancel.Reviewed Jan 1 2021
review fromkayak
10.0
Pros:Price and helpfulness in getting me where I needed to beCons:Signage to front desk could be clearerReviewed Mar 19 2018
review fromkayak
10.0
ExcellentPros:Everything was good. I really appreciate that the rep didn't try to upsell me to a bigger car after I told him that my friend is getting a big car already. He helped me check out as quickly as possible as I declined additional insurance (my credit card has coverage). I had a Ford Edge...no complaints about the car. The return was quick and courteous. Lastly, a very nice touch to offer hot chocolate as we checked out...unfortunately there was a sip left. Had a bottle of water though...little things like that makes it feel like they actually care about customers. Brownie points there!Reviewed Jan 25 2016
review fromkayak
8.8
Pros:Pickup was easy and helpful. Car was in good condition, ready and waiting, and we had no problems whatsoever with the car throughout the week we had it.Cons:The entire experience was actually excellent except for the drop-off. The person handling the return charged us for 4 extra hours when in fact we only had maybe two additional hours, then said it was already entered so he couldn't do anything about it - we had to go into the office. Office personnel were nice and corrected the error, but if we had a tight airline connection, having to stop at the office because of an error made by someone who couldn't correct it could have caused problems. Otherwise experience would have been rated Excellent.Reviewed Aug 23 2017
review fromkayak
2.0
Cons:Knowing that being under 25, I’d have to pick a non premium vehicle. In the future, that should be written, so when I get to the place to pick up the vehicle I had selectedReviewed Oct 5 2020
review fromkayak
6.4
Got Overcharged and adjustment resulted in me missPros:Customer Service was good but issue at end caused overall bad experience. Car was good, no complaints there. If it wasn't for the bad experience at the end I would have rated excellent but the end soured the whole experience.Cons:Flight landed late in Vancouver so we were late by one day. Hence our rates apparently changed so got over charged by Alamo. Caught the mistake while walking to the airport so I went back. No one knew what the charges were meant for. Customer service initially kept saying that I had kept the car for extra days which wasn't the case. Finally I had to pull my reservation information which proved that it was not my issue. The whole process resulted in me getting late to the desk and AA didn't let me board the plane hence missing my flight. This issue resulted in costing me another ticket for me and my wife. We would have been well in time if Alamo had not overcharged us. Overall very bad experience!Reviewed Jul 24 2016
review fromkayak
10.0
Price quoted = price paid!!Pros:The car was exactly what I needed. Service was perfect and I am so happy to not have been surprised with fees and taxes and other hidden prices. I've had a he'll of a time with other companies, but I think it's only Alamo for me in the future!!Cons:No USB port, but I did not request one, so everything was perfect!Reviewed Oct 15 2016
review fromkayak
10.0
Great servicePros:Very fast service at the counter. No pushing for extra options and services. Got a free upgrade for a much better car (sentra to charger gt). Hustle free. Highly recommend.Cons:On the website it’s not clear that the car is located in the airport and no shuttle is required. Waited for a shuttle for 20 minutes while the car was around the corner:)Reviewed May 9 2018
review fromkayak
10.0
Pros:The staff was very friendly and made the process quick.Reviewed Sep 16 2019
review fromkayak
8.8
Second time a charmPros:Immediate replacement vehicle for faulty/dirty one was a Mitsubishi ute that served quite well. Remember that the 4x4 switch in the center console is easy to inadvertently activate so be careful when temporarily storing items there.Cons:Initial vehicle had front-left suspension clunk upon pickup and driving around the lot. Was clearly not cleaned or vacuumed.Reviewed Nov 28 2015
review fromkayak
8.0
unable to use music on phone was horrible/painfulCons:didnt like how there wasn't bluetooth for music though there was the SYNC bluetooth option. also didnt like how there was an AUX plug but no AUX button/setting to use AUX...weird. especially with no satellite radio, FM radio only can be painful.Reviewed Jan 21 2016
review fromkayak
9.2
Pros:The staff were very helpful and polite, we had a choice of two cars and were not pressured into any excessive add on sales, the gentleman who checked us in was very helpful to the point of saving us money when we wanted to add an extra driver, as the roadside breakdown included a free driver and was cheaper then adding an extra driver.Cons:no fault of Alamo, the car was a compact and was a bit small and uncomfortable for the 2000mile road trip we did. More a lesson for ourselves.Reviewed Jan 9 2018
review fromkayak

Where can I find Alamo hire cars in Richmond?

Vancouver Intl Airport, Alamo car hires

Address

Vancouver Intl Airport

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+1 833 619 3650

Good to know

Most popular location

Vancouver Intl Airport

Most popular car type

Intermediate

Top tips for hiring a car from Alamo in Richmond

  • Intermediate car hires from Alamo in Richmond are around 12% cheaper than other car types, on average

FAQs about hiring a car from Alamo in Richmond

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Alamo in Richmond.

  • Alamo has 1 car hire location in Richmond. Take a look at our Alamo hire location map to find the best car hires near you.

  • No (according to our data)

  • Yes