Guest reviews
Overall rating
8,1
Excellent
Based on 23 reviews
Cleanliness
8,0
Comfort
8,3
Pick-up/Drop-off
8,0
Value for money
8,1
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Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
4
1
0
1
2
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
-
2,4
Cons: Car was filthy, battery in both keyfobs were low, only had 1/4 tank gas which only gets you to a gas station in Orange County California. Wait time was an hour and I was the only customer in office. Don’t do it! However, staff at return were friendly.
review from
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6,4
Cons: Had to travel to multiple location for pickup. Delayed my trip 45 minutes. What purpose did making a reservation serve?
review from
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10,0
Cons: The place is a little difficult to find, and very limited parking for people who are picking you up. The person who helped us was friendly but very much in a hurry.
review from
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10,0
Pros: nice service
review from
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10,0
Pros: The pick up process was fast and great. They got me the exact car I needed.
Cons: Everything was great!
review from
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2,0
This guy is a rip off - Douglas Lauer - He charged
Cons: This guy is a rip off - Douglas Lauer - He charged me $500 deductible - He charged me for something I didn't do. The damage was already there when I rented the car and Jason told me we don't need to put that in the contract. When I returned the car, Douglas told me that he has to file a claim and Jason ignored his comments at the time of rental. Stay away from these guys. They just want to repair their cars with your money!
review from
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2,0
Pros: booked a car at Enterprise out of John Wayne airport , when we arrive we were told that our Enterprise office was closed at 6pm, and that we needed to book another car at a different Enterprise open office , that ended up costing over 100$ more
review from
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10,0
Pros: Very good
review from
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