Book Economy Rent a Car hire cars in Irvine

Reviews for Economy Rent a Car in Irvine

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6.0

Pros:there was someone waiting to greet me at drop off, who drove me to the airport and made drop-off very easy.Cons:Staff misdirected my call the first time, then advised me to wait for a shuttle bus despite the location being a very short walk from the airport. The office is in a Hilton but it looks terrible, the carpet is so full of stains that it clearly used to be some kind of broom closet. Having a debit card, not a credit card subjected me to a hefty extra fee. Overall checking in took about an hour, including about ten minutes waiting for someone to bring the car around, when I was told it would be quick. Then I was expected to inspect the car IN THE DARK and be liable for what was not able to be seen.Reviewed Nov 19 2019

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4.4

First time...will also be my last time.Pros:The price, eventually, was good. It fortunately ended up being the same price in my reservation.Cons:When I arrived, it was not clear where to go, or that the company was even there. No employee was in the office, but there was another customer. When the employee did arrive 10 minutes later, she took another customer who arrived with her, but supposedly was there first. She helped him, and then assisted the man ahead of me. When he declined insurance, the employee stated that he needed to provide his insurance policy number. That made me leery, and i asked if that was only because he was using a debit card. She said I would have to provide the name of my insurance company. In the 10 years I've rented cars, dozens of times, that has never happened to me. I finally was assisted, and walked to my vehicle after I had been there (at Irvine, California) for 40 minutes. On the walk-around, I noticed several scrapes and paint drips. Why? The car had been in an accident and repainted. The car drove poorly, shuddering occasionally and locking up/having trouble with traction when going from a stop. The whole reason of renting a car was to have a functional vehicle while mine was in the shop. It didn't feel very safe, and I drove it very little, putting off a trip to LA to visit family. On the return, I was told by the same enployee that it would have to wait while she drove the previous customer back to the airport. I told her I didn't have time for that, and she said she could email me my receipt. It was a bit disconcerting waiting the two hours for the email, but it was correct, fortunately.Reviewed Dec 21 2016

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10.0

Good deal good servicePros:Easy to get car. Service was greatCons:Car was a bit scratched but ran well.Reviewed Jul 8 2017

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2.0

Pros:Didn't get a carCons:No refunds. I didn't end up renting the car. Still cost me 80 bucks.Reviewed Jan 1 2018

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3.6

Unorganized drop-offCons:When we dropped off our car, there was a paper sign on the door saying they had 'stepped out' and to leave the keys at the front hotel lobby desk. We relied on them for a shuttle to the airport. and they were no where to be found so we had to quickly uber, pushing our flight. They then later charged us for the entire tank at $5/gallon plus a $15 fee, even after we requested to have the option where they filled it for us, so we returned it empty. Customer service was terrible on the phone, saying the 'agent didnt remember you saying you needed that option' and that was their grounds for the charge. Total scam.Reviewed Nov 6 2017

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10.0

Great and affordablePros:ComfortableCons:All goodReviewed Jan 26 2018

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5.2

Pros:Car was comfortable.Cons:Hidden fees and charges.Reviewed Sep 13 2017

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8.8

Pros:Clean car. Got a free upgradeCons:Only 1 person to check in and outReviewed Mar 9 2018

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8.0

Pros:SNA really nice car - it must have been nearly new friendly staff reasonable priceCons:you have to take a shuttle off-site so it takes some time depending on your viewpoint - they are over zealous checkiing the car for every nick and scratch before and afterReviewed Mar 13 2017

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4.0

Pros:That's a good question!Cons:Poor customer service from start to finish; Car had numerous dings and dents; Tank was not full when received.Reviewed May 7 2018

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4.0

Pros:Staff was friendly and helpful. Pick up and drop off were convenientCons:Car died and we were on hold with the rental car place for 40 minutes. Told us we needed to get a jumpstart. Battery cables were corroded, low tire pressure as wellReviewed Oct 2 2019

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4.0

Cons:Misleading information about the unlimited milage. There was hidden fees for thatReviewed Apr 7 2019

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• 9,6 /10Hertz Hire Cars at Irvine

• What is the most popular car hire from Economy Rent a Car in Irvine?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Economy Rent a Car in Irvine.

• How many car hire locations does Economy Rent a Car have in Irvine?

  Economy Rent a Car has 1 car hire location in Irvine. Take a look at our Economy Rent a Car hire location map to find the best car hires near you.

• Does Economy Rent a Car have a car hire location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Economy Rent a Car offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes