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One location in Decatur
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8,0 Very Good
Jan 2018
Cons:
Wipers didn't work too well (chattered over the glass). Heater had a hard time with the really cold weather.8,8 Very Good
Apr 2017
Pros:
clean van, pickup and return very good.Cons:
side sliding and rear doors did not work when using the key fob10,0 Wonderful
Sep 2021
3 locations in Decatur
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2,0 Poor
Aug 2020
Pros:
We were promised a rental that would seat 7 and when we arrived to pick our rental up they didn’t have anything for us!Cons:
We were promised a rental that would seat 7 and when we arrived to pick our rental up they didn’t have anything for us9,6 Wonderful
Jul 2020
Pros:
Friendly staff. Very helpful.2,0 Poor
Nov 2019
Cons:
Wife's new car was in the shop. Needed a car for Tuesday and Wednesday. Reservation was confirmed. Enterprise called 15 minutes later and said they had no cars and would I mind getting one a day later. I said then I would have to walk to work so cancel the reservation. They said they would keep it open in case I changed my mind. Does that help with the web site I booked on? Anyway, thanks Budget for actually taking the next reservation I made and actually having cars.6,0 Okay
Jul 2019
Pros:
They did their best to make it right.Cons:
They didn’t have the vehicles I reserved ready to go.10,0 Wonderful
Mar 2023
8,0 Very Good
Nov 2021
One location in Decatur
One location in Decatur
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7,2 Good
Aug 2020
Pros:
Very friendly staffCons:
Just cheaper is all2,0 Poor
Apr 2019
Pros:
The front staff person was horrible. She was completely rude and uncaring. I had booked my reservation thru kayak and went to pick up the car at the rental place. When I got there, the lady at the front desk told me that I can’t rent a car without a credit card. I just had a debit card. This was aCons:
New policy as of March 31st. There was no mention of it when I had made the reservation. She showed no empathy for my dilemma. It was a horrible experience. I went to enterprise instead and got a rental from them later that day. Will definitely never rent from Budget at Decatur airport.4,8 Mediocre
Apr 2019
Cons:
We had to cancel the reservation because they didn’t have any card available even though we made a reservation.8,0 Very Good
Jan 2017
Pros:
I liked the type of car I got. Nissan JukeCons:
I didn't like that I had to pay a fee for the tolls and then the toll itself.One location in Decatur
One location in Decatur
One location in Decatur