Recent reviews
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5,2
Could do better
Pros: Good value for money. Drop off was smooth and quick.
Cons: New procedure with foreign drivers license. Cars were smelly and wet inside.
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6,0
Cons: We had a problem with our rental car. We were about 3 hrs from the pick up location. We called and were told a replacement car would arrive within 3 hrs. It was 6 hours later when the car finally arrived, effectively taking an entire day from our vacation. We were not very happy about it.
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5,2
Extremely slow service
Cons: It took nearly an hour to get my car. In exchange, I asked for my return time to be extended by an hour. Dollar resisted but finally agreed to an additional 30 minutes.
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8,0
Good deal
Pros: Courtesy
Cons: No automatic car were available
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2,0
IF YOU WANT TO WASTE TIME AND SPIN YOUR WHEELS, TH
Pros: Never again !! No information on car rented -- surprise stick shift!! No billing statement on car return -- multiple emails to get that. Unwanted charges to my bill NOT removed!! More emails... more phone calls.... no results!!
review from
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7,2
Pickup
Cons: Extremely slow and tedious, took 3/4 hour
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2,0
Dollar did not even have the car for me
Cons: We arrived at the Dollar and were made to wait for about 45 minutes as some other customer ahead of us was facing some difficulty. Eventually when we did get to the agent, we were told that they had no car to offer us. Finally after a lot of arguments they offered us a company car - which was of no use given that we are a family of 4 with 5 bags. Despite much requesting, the agent simply refused to listen to us and was most rude in his dealings. He was blunt enough to tell us "I don't have a car for you so you can do whatever you like". Hence, I wish to understand what are the consequences of such an event including the fact that I have also been charged for insurance for a vehicle that I never received and was also put through much inconvenience
review from
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8,0
Pros: Fast and efficient service.
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5,2
Could do better
Pros: Good value for money. Drop off was smooth and quick.
Cons: New procedure with foreign drivers license. Cars were smelly and wet inside.
review from
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6,0
Cons: We had a problem with our rental car. We were about 3 hrs from the pick up location. We called and were told a replacement car would arrive within 3 hrs. It was 6 hours later when the car finally arrived, effectively taking an entire day from our vacation. We were not very happy about it.
review from
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5,2
Extremely slow service
Cons: It took nearly an hour to get my car. In exchange, I asked for my return time to be extended by an hour. Dollar resisted but finally agreed to an additional 30 minutes.
review from
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2,0
IF YOU WANT TO WASTE TIME AND SPIN YOUR WHEELS, TH
Pros: Never again !! No information on car rented -- surprise stick shift!! No billing statement on car return -- multiple emails to get that. Unwanted charges to my bill NOT removed!! More emails... more phone calls.... no results!!
review from
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2,0
Dollar did not even have the car for me
Cons: We arrived at the Dollar and were made to wait for about 45 minutes as some other customer ahead of us was facing some difficulty. Eventually when we did get to the agent, we were told that they had no car to offer us. Finally after a lot of arguments they offered us a company car - which was of no use given that we are a family of 4 with 5 bags. Despite much requesting, the agent simply refused to listen to us and was most rude in his dealings. He was blunt enough to tell us "I don't have a car for you so you can do whatever you like". Hence, I wish to understand what are the consequences of such an event including the fact that I have also been charged for insurance for a vehicle that I never received and was also put through much inconvenience
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