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6.0
There was an insurance on the new contract and I did not realized it. I'm expecting to have the same policy as the first one and not more.Reviewed Nov 1 2022
review from![kayak]()
2.0
Drive 90 miles from Kissimmee to Ocala to pick up my rental car that I reserved from kayak online after driving the 1.5 hours I was told there was no car then was told there were cars at the Ocala airport ubered there and no car read says I have a car, then I had to Uber all the back to my family in Kissimmee I will never use budget again and I suggest you don’t ! $300 no carReviewed Oct 22 2022
review from![kayak]()
10.0
Fast and easy pickupReviewed Oct 1 2022
review from![kayak]()
2.0
The car smelled of smoke- my 1st pick up lol so had no vehicles available had to go across town to your second location was very much convenienced.Reviewed Mar 22 2022
review from![kayak]()
10.0
Very fast, no hassle pickup at the rental counter. Greatly appreciated the straightforward pickup process.Reviewed Mar 13 2022
review from![kayak]()
4.0
Car was nice and clean. The office closed at 1 pm and we needed the car until 4 pm the next day. They charged a full additional day for 3 hours because they were not open later. Feel it was a bit of a greedy move.Reviewed Jan 11 2022
review from![kayak]()
10.0
It was a very nice SUV drove greatReviewed Oct 18 2021
review from![kayak]()
10.0
I wish they had told me about a 200 deposit hold until vehicle was returnedReviewed Aug 16 2021
review from![cheapflights]()
4.0
Cons:We booked a van for our daughter’s wedding over a month ago. The day before someone called to confirm and we confirmed the pick up. On the wedding day the father of the bride went to pick up the van and it was not where it was supposed to be. He spent almost an extra hour out of his day having to go to another location to pick up the van. We were highly disappointed after we even asked for the location the day before for the pick up. Very unprofessional people except for DiegoReviewed Apr 19 2021
review from![kayak]()
2.0
Pros:noCons:everythingReviewed Mar 31 2021
review from![kayak]()
8.0
Pros:YesReviewed Dec 11 2020
review from![kayak]()
8.0
Pros:YesCons:Previous renter apparently smoked in the car, leaving the characteristic smell inside.Reviewed Dec 11 2020
review from![kayak]()