Guest reviews
Overall rating
7,4
Good
Based on 4 218 reviews
Cleanliness
8,2
Comfort
8,4
Pickup/dropoff
8,5
Value for money
8,1
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
great experience
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2,0
Dissatisfied
Pros: The car was nice
Cons: The customer service was terrible, unwilling to help someone in need. Didn’t get the car I booked, got charged an extra $20 a day because they didn’t have the car I booked.
review from
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4,0
Pros: Car got good gas mileage.
Cons: Car had cracked windshield and underinflated tires. Also, doors had black, gummy deposits on the edges. No explanation for these when I returned it. I picked up the car during a rainstorm, which is why I never noticed the cracked windshield until the next morning. I hope Budget does not decide to bill me for this.
review from
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10,0
Very nice gentleman
Pros: Everything! No hassles and super nice guy!
review from
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3,6
Pros: Nothing
Cons: We needed to extend the rental for an extra day and they charged us 150 dollars extra just for an extra day when the original bill was only 80 dollars
review from
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2,0
Would never agree to drop-off at this location again
Pros: nothing
Cons: The drop off location in Ocala that was off the airport site was a nightmare. The male attendant was rude and refused to accept the car due to the pre-paid gas agreement signed in Birmingham. Eventually we were able to get a receipt and get on our way, almost 45 minutes later after being yelled at by the employee.
review from
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9,2
Pros: quick and easy, better
review from
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10,0
Ease & Convenience to rent from Budget Car Rentals
Pros: Sharyn who helped me get the car was friendly, courteous, efficient & extremely knowledgeable! I loved the Dodge Charger Hemi as it handled the road beautifully & was extremely comfortable! :-)
review from
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10,0
Pros: Service professional and friendly
review from
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10,0
Pros: No problems
Cons: Easy deal
review from
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9,6
Pros: cheep clean car and paid what was quoted
review from
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8,0
Great value
Pros: The price and last minute availability were impossible to beat. Service was quick and easy.
Cons: The car itself (Nissan Altima) was just ok - seats not comfy for a long trip but otherwise fine
review from
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6,0
Car smelled like cigarette smoke.
Pros: Car was clean but smelled like cigarette smoke.
Cons: This is the second time I've picked up a car from there. Both times the cars have smelled like cigarette smoke. Since I'm not a smoker is was pretty bothersome. This also did not have a complete full tank of gas. I drive to the other side of town and it was all ready down a notch on the gas tank.
review from
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10,0
Very nice gentleman
Pros: Everything! No hassles and super nice guy!
review from
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9,2
Pros: quick and easy, better
review from
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10,0
Ease & Convenience to rent from Budget Car Rentals
Pros: Sharyn who helped me get the car was friendly, courteous, efficient & extremely knowledgeable! I loved the Dodge Charger Hemi as it handled the road beautifully & was extremely comfortable! :-)
review from
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10,0
Pros: Service professional and friendly
review from
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10,0
Pros: No problems
Cons: Easy deal
review from
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9,6
Pros: cheep clean car and paid what was quoted
review from
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2,0
Dissatisfied
Pros: The car was nice
Cons: The customer service was terrible, unwilling to help someone in need. Didn’t get the car I booked, got charged an extra $20 a day because they didn’t have the car I booked.
review from
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4,0
Pros: Car got good gas mileage.
Cons: Car had cracked windshield and underinflated tires. Also, doors had black, gummy deposits on the edges. No explanation for these when I returned it. I picked up the car during a rainstorm, which is why I never noticed the cracked windshield until the next morning. I hope Budget does not decide to bill me for this.
review from
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3,6
Pros: Nothing
Cons: We needed to extend the rental for an extra day and they charged us 150 dollars extra just for an extra day when the original bill was only 80 dollars
review from
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2,0
Would never agree to drop-off at this location again
Pros: nothing
Cons: The drop off location in Ocala that was off the airport site was a nightmare. The male attendant was rude and refused to accept the car due to the pre-paid gas agreement signed in Birmingham. Eventually we were able to get a receipt and get on our way, almost 45 minutes later after being yelled at by the employee.
review from
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6,0
Car smelled like cigarette smoke.
Pros: Car was clean but smelled like cigarette smoke.
Cons: This is the second time I've picked up a car from there. Both times the cars have smelled like cigarette smoke. Since I'm not a smoker is was pretty bothersome. This also did not have a complete full tank of gas. I drive to the other side of town and it was all ready down a notch on the gas tank.
review from
Other suppliers in Ocala scored
Where can I find Budget hire cars in Ocala?
1506 South Pine Avenue, Budget car hire
Address
1506 South Pine AvenuePhone
+1 352 369 5556FAQs about hiring a car from Budget in Ocala
How many car hire locations does Budget have in Ocala?
Budget has 2 car hire locations in Ocala. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Orlando Airport (MCO)?
Yes
Does Budget offer shuttle or airport pick-up services from Orlando Airport (MCO)?
Yes