8.0
God experience, would recommend. However damage report was wrong and when challenged I was told to talk a video. Damage report not updated. Which caused worry throughout the hire. However there were no problems on return so all good.Reviewed Oct 20 2023
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10.0
Pros:Front desk guy was professional, friendly and thorough.Cons:Those underground drop-off locations are always a little dicey.Reviewed May 11 2021
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8.8
Pros:Staff was good, location was good, parking for my vehicle was available and reasonably priced. The vehicle was in perfect condition and the late drop provision was very easy.Cons:I reserved a minivan very specifically, because I needed that size of vehicle. When I picked it up though, they did not have any minivans at all. They said my options were either a Suburban or a Ford Flex. I reserved a van because I needed a van. It didn’t really work that well, but we made do.Reviewed Jul 30 2019
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10.0
Great rate. Great servicePros:Car was ready when required, well prepared. Staff were great. On return also very helpful. No issues at all!Cons:NothingReviewed Jun 3 2018
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8.0
Avis YYJPros:First class always.Cons:Counter lady a bit of an attitude but we all have off days. They are better left at home though.Reviewed Oct 22 2017
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10.0
most efficient agent everPros:unfortunately I don't have the name of the agent but was this ever a great, fast and pleasant experience and I got a great car - Ford Fusion- incl GPS awesome!!!Cons:nothingReviewed Sep 16 2017
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2.0
Senior DenialCons:Went to to pick up rental car and was told my 2 debit cards were unacceptable, I needed to have a credit card. Have not owned a credit card for 20 years. Very very unhappy.Reviewed May 30 2017
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2.0
I didn't end up picking up the car because the Avis office closed at 6Cons:the office was closed at 6:00pm and I was supposed to pickup at 5:00pm but arrived late. There was no closing time info on the booking information. I ended up having to cancel and get a ride from someone to the event.Reviewed May 3 2017
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3.6
I will never use it againPros:NothingCons:Rental fee ended up being 4 or 5 times expected payment on Kayak. Never use it again and never recommend this place for anyone.Reviewed Apr 28 2017
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