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6.0
I was told I had to pick up at noon - nothing available earlier. I arrived at 11:58 am to discover they close at 12. I was rushed through picking up and looking over the vehicle. Thankfully I bought extra insurance because the person checking out the car did not actually note all the damage. Without the extra insurance I would have been on the hook for repairs! The vehicle was filthy but they did give me a $50 credit as I had to clean the vehicle myself. Probably won’t use enterprise again🙁Reviewed Sep 18 2023
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10.0
Friendly service. Great clean car. Convenient location.Reviewed May 24 2023
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8.0
Staff who helped to choose and get the car ready plus the return was really good. Drop off price at a different location was very high but otherwise all was well.Reviewed Apr 19 2023
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10.0
Service was clear and fast. The car was clean. I took some pics of the scratches, verified I had gas before leaving. They answered all my questions. It was great. I have nothing bad to say, I’m happy. I came back before the deadline and It was simple, just a quick check and we all left with a smile. I will definitely come back. Do I recommend? YES.Reviewed Apr 12 2023
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10.0
The upgrade on my initial rental was very welcome as the road conditions on #3 highway were a challenge in places.Reviewed Feb 13 2023
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8.0
nice carReviewed Sep 2 2022
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10.0
Very easy to book last minute rental. Clean carReviewed Jul 2 2022
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10.0
Great prices quick serviceReviewed Jun 1 2022
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6.0
When I was booking I thought I was booking for a airport pickup, as I was waiting for the airport shuttle I contacted enterprise to get picked up only to find out the rental location I had chosen was the government street location in Victoria. I made the reservation for 11:00. We ended up having to take a cab to pickup the car. We arrived at the dealership shortly before 12 due to the confusion. The dealership had no cars so we were told we would have to wait. Approximately 20 minutes later a staff member arrived bringing lunch for all of the staff and we were given that car to use. Another gentleman who had been waiting before we got there told us to go ahead and take that car as he was willing to wait for another one to arrive. When it was our final day I wanted to confirm there was a key Dropbox as the dealership closed at noon, I called the location at approx 9:30 in the morning and waited on hold for approximately 35 minutes before I gave up and just drove to the location and asked the question in personReviewed May 30 2022
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2.0
I reserved before traveling. When I landed at the airport with three young kids on my own. They had oversold. They said they tried calling me- while I was flying. They did not do anything to help sort the problem of them overbooking/selling.Reviewed Apr 29 2022
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8.0
They were very helpful in providing me with a car at a location that was closer to where I was stayingReviewed Apr 25 2022
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10.0
Customer service was excellent! Would definitely rent a car from there.Reviewed Apr 14 2022
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