Car hire at Victoria Intl Airport

Car hire at Victoria Intl Airport

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Victoria, BC, Canada - Victoria Intl
May 27 — Jun 3
Same drop-off
Victoria, BC, Canada - Victoria Intl
Fri 27/5
Noon
Fri 3/6
Noon
Driver's age:

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Victoria Intl Airport car hire reviews and directory

Rated no. 1
Enterprise
Best rated
8.9 Excellent (30 reviews)
1 location in Victoria Intl Airport
Enterprise
Locations in Victoria Intl Airport
  • 9.1
  • 8.9
  • 9.1
  • 8.9
  • 8.7
Recent reviews
10.0 ExcellentDec 4 2019
All staff were incredibly friendly and helpful. Thanks guys!
4.0 OkayOct 2 2019
We arrived at the airport and found 5 other companies had onsite cars. Enterprise was off site. I didn’t even have the number to call. I couldn’t call because I don’t have cell service out of the U.S. so I switched to National and got a car on site for the same price! Easier to pick up and return.
9.6 ExcellentApr 4 2019
Staff excellent. Fast pick up and drop off. Helpful info. Gas economy. Sirius XM radio.Nissan Sentra driver accessory controls not user friendly (took about 10 settings to change the clock!) (Much scrolling to find reset for km measurement.) (Numerous electronic warnings that were impossible to understand.) No compass.
10.0 ExcellentOct 8 2018
Great service, no hassleWe were in and out the door within 5 minutes. No hassle with selling us their insurance. Got a brand new car. Friendly people.It was offsite, but it ended up not being a big deal.
10.0 ExcellentSep 14 2018
Troublefree experienceZero hassle. Great staff with a can do attitude. Great directions.No Sat Nav. Limited ability to book extras at time of booking
8.0 ExcellentJun 7 2017
They came and drop us at the ferry terminal, awsome
10.0 ExcellentMay 25 2017
Attention to detail was excellentCalled day before to make sure everything was on schedule. Picked me up at airport because they were a little off site. Employees were all very polite Did not push excessively on up-sell items Definately added their own personal touch to the car rental business
8.8 ExcellentMay 22 2017
Great customer service!The guy there was super nice and helpfu! He made the return really easy, plus gave us a ride to the ferry terminal
10.0 ExcellentDec 19 2016
Great service and clean car.Prompt service with friendly staff. Car was very clean as well.
6.0 GoodSep 19 2016
off site shuttle
Rated no. 2
National
8.4 Excellent (57 reviews)
1 location in Victoria Intl Airport
National
Locations in Victoria Intl Airport
  • 8.5
  • 8.5
  • 8.4
  • 8.2
  • 7.9
Recent reviews
8.0 ExcellentApr 1 2022
ThE windows inside the car were very dusty,all of them. I not sure when they cleaned last but auto was fairly new.
10.0 ExcellentOct 19 2021
Clean, excellent vehicle. Staff were friendly and efficient
10.0 ExcellentSep 25 2021
Great vehicle. Great costumer service. All around very happy!
3.9 MediocreAug 6 2021
Rav 4 not a great vehicle
10.0 ExcellentJul 7 2021
nice and personable staff. understanding and quickreally nothing, maybe the price but even that wasn't bad
7.6 GoodOct 6 2020
There were scratches on the car that weren't reported.
7.6 GoodJul 29 2019
The drop off was convenient.We went to National twice after driving a distance to get there and were not able to add a second driver either time. Misinformation, computer system down, nobody there. Very frustrating,.
10.0 ExcellentMay 23 2019
Super convenient and speedy service. We were up and on our way within 10 minutes!
10.0 ExcellentMay 13 2019
Staff were friendly and efficient. No attempt made to add on extra charges for non-existent damage as I have experienced with some companies.Good service
2.0 MediocreMay 2 2019
Wont allow Graduated Driver Licenseholder to rent vehicle
Rated no. 3
Hertz
8.1 Excellent (46 reviews)
1 location in Victoria Intl Airport
Hertz
Locations in Victoria Intl Airport
  • 8.6
  • 8.2
  • 8.2
  • 8
  • 7.9
Recent reviews
10.0 ExcellentMay 15 2022
Easy to pick-up for your vehicle. Friendly and Courteous service
8.0 ExcellentApr 8 2022
I didn’t like that when we dropped off the rental we had to park it back in the stall and then they had to walk all the way back to the stall to check the vehicle instead of checking it at the curb by the office which delayed us, also when we picked up the rental no one inspected the vehicle with us. We were told there was no scratches or dints on the vehicle but when we checked the vehicle there were some scratches and dings which resulted in us taking a video of the vehicle prior to leaving in case they blamed the deficiencies on us but when we dropped off the vehicle it was okay, other than that everything else was okay.
10.0 ExcellentFeb 2 2022
Quick and efficient pick up. Vehicle was clean and fun to drive.
10.0 ExcellentNov 26 2021
Everything was good
6.0 GoodNov 9 2021
The car wasn’t very clean at all Chip crumbs on the seat, ketchup packets in the door, and someone spilt something on the dash
10.0 ExcellentSep 3 2021
Great service.
10.0 ExcellentJul 22 2021
Great service. Wonderful car. Clean. Nice to drive. Pick up and drop off great.
10.0 ExcellentAug 31 2019
Nothing- everything was seamless
10.0 ExcellentAug 12 2019
Super friendly. Easy to get to car. Easy drop off.
7.2 GoodJul 31 2019
Pick up was complicated and took a long time. There was a new employee checking me out, but she didn't seem to have very friendly support from the rest of her team. I felt bad for her. Also, there was an attempted charge for a driver's licence check which shocked me. I think this is ABSOLUTELY(cont from first question) RIDICULOUS. I cannot believe Hertz charges for checking the driver's licence. I will not be renting from Hertz again because of this.
Rated no. 4
Avis
8.4 Excellent (25 reviews)
1 location in Victoria Intl Airport
Avis
Locations in Victoria Intl Airport
  • 9.1
  • 9.2
  • 8.4
  • 8.1
  • 7.9
Recent reviews
10.0 ExcellentApr 23 2022
The agent at the rental counter was super friendly and helpful. We had to change our pick up and drop off times and she gave us no trouble at all.
2.0 MediocreApr 10 2022
The car was nice, except for the fact that I found a full box of diabetic needles in the back seat. My grand daughter was back there, and I hate to think of what could have happened if I had not gotten the box away from her! Clearly the car had NOT been cleaned properly since who knows when. This is NOT what you expect from a rental car company! I wanted to get at least a partial refund for this when I dropped if off, but there was NO ONE at the kiosk, so all I could do was fill in the paperwork, and drop off the keys. Not at all impressed. I will NOT use Avis again, as I could not be less impressed with the "service."
10.0 ExcellentApr 5 2022
Pick up and drop off were ok. Car was perfect, but sometimes the gps-screen would dim in daylight and make it impossible to follow. Gps proved itself essential, though!
2.0 MediocreMar 3 2022
Great car: Nissan Sentra. Easy to drive, safe, comfortable, very clean. Very expensive though. Advertised at one price, and paid more that advertised price. TERRIBLE SERVICE at pick-up and drop-off. At pick-up: representative gave absolutely no explanation about the car, didn't even ask if I knew about how the car worked, how the key worked, etc., didn't seem to know about the car, not helpful at all, I felt like I was disturbing him, that my questions were stupid. Wasn't clear in explaining where the AVIS parking lot was located. It was like I was supposed to know everything, as if I had been renting cars my whole life. Absolutely no service manners, not amiable. Drop-off: (Not the same representative) Was on the phone with someone else the whole time he was serving me (actually, we can't all it "serving"), hardly looked at me, almost treated me as a thing rather than person, let alone an important client. After this experience it was clear to me that I would never rent from AVIS again.
8.0 ExcellentFeb 15 2022
Staff was friendly. Rates were a bit higher than I had hoped for.
10.0 ExcellentNov 17 2021
Excellent customer service both picking up and dropping off. Easiest rental experience I’ve had.
10.0 ExcellentSep 24 2021
Great price great car, great staff
5.9 OkaySep 16 2021
Only 1 person at counter to serve a line up of customers so it took quite a while to get served. The car was a fully equipped new Elantra. Loved the car.
7.9 GoodAug 19 2021
Check in and out were good. Car rental rates are exorbitant. The choices at the YYJ airport were limited, so we had little choice. I paid 50% less at the Honolulu airport.
10.0 ExcellentAug 26 2020
Yes
Rated no. 5
Budget
8.4 Excellent (27 reviews)
1 location in Victoria Intl Airport
Budget
Locations in Victoria Intl Airport
  • 8.8
  • 8.5
  • 8.3
  • 8.4
  • 7.9
Recent reviews
6.0 GoodOct 24 2021
person during pick-up told me one thing but at drop-off the story was different. eventually they apologized and gave me a discount but i had to fight about it after i had very sensitive hospital visit. it was painful
10.0 ExcellentSep 27 2021
Don’t try to fix what’s not broken!
7.9 GoodSep 22 2021
The pick up & drop off was quick and the rental booth was conveniently located near the baggage claim at the airport. The agents we dealt with both at pick up & drop off were great to deal with. The vehicle we received was as expected, clean and in great shape.
7.9 GoodSep 14 2021
Everything worked out well with the car rental, except the original quote was in US dollars. This should be clarified when the rental is in Canada. Simply adding US$ beside the final quote would eliminate misunderstandings.
5.2 OkayMay 6 2019
Pick up staff told me they did not have a full sized car and tried to push me into paying 80 dollars more for a car I did not want or need. Was that a pushy individual or is it a management policy. I think it was the agent
7.6 GoodJan 17 2018
The xar worked well.The vehicles tires were very dangerous in snow and I had difficulty driving vibg around in the snow.
10.0 ExcellentAug 4 2017
No problems - quick and painless!Car was clean and size/model expected. Took less than 15 minutes to get on the road.
8.8 ExcellentJul 4 2017
Expensive renting a carThe car was in great shape, was clean and the clerks that helped out both at the desk and the kiosk were great.It is incredibly expensive to rent a car. We rented a regular 4 door Buick, and after everything was $500 for 4 days of driving. We did not go through a full tank of gas either. I find it incredible that renting a car is more expensive than a place to stay, or even the flight to get where you're going. I guess you pay for convenience. I just wonder how many more people would rent vehicles if the price for renting was more feasible. Again, the service was great, but the rental was not worth $500.
10.0 ExcellentApr 16 2017
great rental experianceeasy access and return - Canada does it right
9.6 ExcellentJan 1 2017
got Toyota Prius for intermediate rental, great gaonly used 4.1 liters of gas for over 100 km of driving, refilling only cost $5rear visibility through back window of Prius is bad
Rated no. 6
Alamo
8.3 Excellent (3 reviews)
1 location in Victoria Intl Airport
Alamo
Locations in Victoria Intl Airport
  • 8.6
  • 8.6
  • 8.6
  • 9.3
  • 7.9
Recent reviews
7.9 GoodSep 19 2021
Good!! Only suggestion is to contact the driver immediately by email and/or phone when a drivers licence is left behind, this is very important to driving. Otherwise great service!!
Rated no. 7
Thrifty
8.1 Excellent (14 reviews)
1 location in Victoria Intl Airport
Thrifty
Locations in Victoria Intl Airport
  • 8.4
  • 8.1
  • 8.2
  • 7.8
  • 7.9
Recent reviews
10.0 ExcellentMar 28 2022
No hassled, friendly staff. Thank you.
10.0 ExcellentMar 20 2022
Anderson, the Customer Service Agent was fantastic.
10.0 ExcellentDec 12 2021
Fast and easy
10.0 ExcellentDec 8 2021
Excellent service by the representative.
2.0 MediocreDec 2 2021
Needed to extend our rental. They wouldn’t honour our previous rate or the rates available online. This caused us to have to drive for 2 hours to exchange vehicles. The new vehicle was not adequately cleaned with garbage from the previous renters left in the vehicle.
10.0 ExcellentOct 24 2021
Thrifty car rental in Victoria was by far the most inexpensive and although the location is listed as being off site it actually shares the Hertz location at the airport which was a pleasant surprise. The guy at the counter was incredibly efficient and had us on our way quickly. Very impressed.
1.9 HorribleOct 4 2021
Terrible experience. We had already paid for our rental and had a confirmation number. When we showed up they didn’t have a car for us and didn’t do anything to help. We ended up having to come back the next day and get a car from Avis. Will never use thrifty again! Pathetic customer service and employees.
7.9 GoodJul 11 2021
Nothing really
Sunnycars
2 locations in Victoria Intl Airport
Sunnycars
Locations in Victoria Intl Airport
Recent reviews
202 travellers who hired a car in Victoria Intl Airport gave the car agency they used an average rating of 8,4

Car rental locations at Victoria Intl Airport

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Top tips for hiring a car at Victoria Intl Airport

  • Book your car hire at Victoria Intl Airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at Victoria Intl Airport