Book Avis car hires in Arlington

Pros: Yes

Cons: Not lying about the price

Pros: Staff was friendly

Cons: Decreases wait times in the line, clean cars and more value in the per day rental price given the add ons

Pros: The agent at the DCA Avis rental was very polite, friendly and helpful. Unfortunately, we were given a vehicle with the cruise control not working and had a 15hour drive to Florida due to airports closures/hurricane Dorian. We tried contacting customer service various times and no one could help

Cons: Avis should care about their customers and have better service

Cons: Took 30+ minutes to drop off the car

Pros: Checkout counter and check-in staff were courteous and efficient. Car was upgraded and fine. Checking staff

Cons: The entire experience was destroyed by 1) the hour wait in line to get to a desk agent and 2) the discourteous and arrogant staff member that I politely approached about getting more desk agents to service the lined-up customers. I have not used Avis for several years and will NOT use them again.

Did not receive the car I reserved

Pros: Avis counter representative was very friendly and helpful.

Cons: I reserved an SUV and the only cars available were mid-size. The Corolla I was given was much too small for my height and uncomfortable to drive.

Deceptive Pricing

Cons: The price I ended up paying was DOUBLE what I was quoted. I felt deliberately deceived.

Cons: Waiting for cars to become available.