Guest reviews
Overall rating
8,7
Excellent
Based on 7 070 reviews
Cleanliness
8,9
Comfort
8,9
Pick-up/Drop-off
8,8
Value for money
8,7
Pros
"Staff was friendly and nice"
(in 3250 reviews)
"Shuttle was quick and easy."
(in 627 reviews)
"Very clean and great car."
(in 5466 reviews)
Cons
"There was no car available."
(in 2389 reviews)
"Car was dirty and worn."
(in 2341 reviews)
"Car was dirty and worn."
(in 2339 reviews)
Recent reviews
Traveller rating
157
25
26
7
12
Find reviews that mention:
customer service
car was clean
great car
pick up and drop
friendly staff
quick and easy
great price
great service
great experience
picked up the car
car available
return the car
great value
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8,0
Pros: I am a Hertz gold club member, this was half the price for the same car.
Cons: The cars regularly scheduled service came due during the trip.
review from
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10,0
Pros: Staff was friendly. Pick up & drop off super easy.
Cons: There was a significant language barrier with all the attendants that made communication tough, and since I don't rent often at all, it made it hard for me to understand what to do.
review from
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10,0
Pros: The staff was super friendly and helpful. I like getting to select my own vehicle. Drop-off was so easy and fast!
Cons: Better instructions at the airport to assist with the check in process.
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10,0
Pros: Fast service makes it worth the extra $2/day
review from
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4,4
Cons: Car wasn't ready and when produced, car was nearly empty. They listed it as full. Car had lots of mechanical issues, wouldn't start every time.
review from
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9,2
Cons: The drop-off could have been better. The people didn't seem very helpful.
review from
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10,0
Pros: The staff was very friendly and helpful. All signs were easy to follow, which was important since we've never been to Reagan Airport. The car was clean and comfortable. Returning was a breeze.
Cons: I can't think of anything.
review from
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7,6
Pros: Staff at the drop-off were slow, they were having a group discussion as I pulled into the drop off lane and pretty much ignored me for a few minutes.
Cons: The car I rented, a 2019 Hyundai Tuscon, had a very loud annoying rattle coming from somewhere in the back. I found information online that indicates this is a frequent problem with this model and results from a mis-aligned hatch. Hyundai has a Technical Service Bulletin (TSB) to address this issue.
review from
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10,0
Pros: Great pricing. The staff was nice. Drop off was wasy.
review from
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6,0
Pros: The truck
Cons: Cleanliness. There were dirty underwear in the car when I picked it up. The Latham representative also told me I caused a scratch in the hood - absolutely not the case! I realize it is my fault for not noting it on the walk around but it was hard to see in a black truck in a dark parking garage at night. Disappointing.
review from
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7,6
Pros: Beautiful fall day - long drive - convertible - loud music What's not to like?
Cons: the interior had some stains - not bird droppings, which with a convertible would have been annoying but not a shock, just some odd white stains in various locations. Not a huge deal but my guests did notice and kid me about them
review from
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10,0
Pros: The person receiving my car informed me that you were refunding a portion because I brought it back more than 24 hours before it was due.
review from
Where can I find Alamo hire cars in Arlington?
Ronald Reagan Wash Natl Airprt, Alamo car hire
Address
Ronald Reagan Wash Natl AirprtHours
| Monday | 07:00 - 23:59 |
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |