Guest reviews
Overall rating
8,7
Excellent
Based on 7 038 reviews
Cleanliness
8,9
Comfort
8,9
Pickup/dropoff
8,8
Value for money
8,7
Pros
"Car was great!New and clean"
(in 165 reviews)
"Staff were friendly and helpful"
(in 361 reviews)
"Was a great rental experience!."
(in 185 reviews)
Cons
"The car was not available."
(in 53 reviews)
"Unable to drop car off."
(in 26 reviews)
"Long line at airport to pick up car."
(in 53 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up the car
great car
easy drop
friendly staff
great service
great price
car was great
great experience
car available
drop off the car
picked up the car
great value
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5,6
Pros: The staff was good. Pick up and drop off was easy.
Cons: They did not have a mini van that I had reserved. It seemed like the was the norm. The suv I was given instead was likely just returned because it was dirty and still had trast in it from the last renters.
review from
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4,4
Pros: The drop-off was fast. The guy giving us the car in Washington was kind.
Cons: I was tricked into buying an expensive insurance. I was not told about on the internet. I had to enter all information one more time, after I had entered it on the internet.
review from
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10,0
Pros: The gentlemen at the Regan airport behind the desk at 12:30am was a gem. He helped us in everyway possible and we had a wonderful vacation because of him
review from
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8,4
Pros: Pick-up was quick as was drop-off. I had a choice of vehicles and the vehicle spec provided was better than I had expected.
Cons: My only issue was with the pickup location. Following the DCA airport signage just dumps you on the 3rd floor of a parking garage. You have to wander through a sea of cars and then down a floor to check in. I ended up having to ask someone where to go.
review from
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8,4
Pros: Very friendly and helpful staff. Checking out and returning we’re super efficient.
Cons: Car was not clean. Food crumbs on front console.
review from
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4,0
Cons: Better selection. The cars I reserved didn’t match what I got. I had to ask for the bunds I even tho it still wasn’t what I rented. They wanted to give me a Sentra or a versa but that was not the class I rented. The cars all smelled like smoke
review from
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10,0
Pros: Alamo runs a customer friendly and responsive operation. Rental process was efficient and clear.
Cons: Nothing. The attendant gave me the pick of vehicles available in the class I'd rented and the vehicle was clean, full of gas, and well maintained.
review from
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10,0
Pros: Staff helpful at both ends.
Cons: Make sure window washers work. Hose was disconnected.
review from
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10,0
Pros: Drop off was very efficient and the clerk was delightful
review from
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10,0
Pros: I’ve used the other major’s rentals across the hall at DCA and they almost always have problems no matter check in or return side Alamo was top shelf throughout
Cons: Nothing.
review from
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10,0
Pros: Really nice
Cons: If the pick up and drop off had been in my neighbor but can’t have everything
review from
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10,0
Overall 9, I would say!
Pros: Liked that it was easy to fix an over billing at the spot, no arguments or slickness and the manager was amazingly helpful on every level. This was at DCA outside D.C., right in the garage. I wish I could remember his name.
Cons: When I arrived at DCA, the fellow tried to bait and switch and was insisting I was going to have to pay more for some odd reason. But then he came around quite nicely. Good car. Ant the fellow in the car getting area was excellent also. His name began with an "E". Very helpful.
review from
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10,0
Pros: The gentlemen at the Regan airport behind the desk at 12:30am was a gem. He helped us in everyway possible and we had a wonderful vacation because of him
review from
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10,0
Pros: Alamo runs a customer friendly and responsive operation. Rental process was efficient and clear.
Cons: Nothing. The attendant gave me the pick of vehicles available in the class I'd rented and the vehicle was clean, full of gas, and well maintained.
review from
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10,0
Pros: Staff helpful at both ends.
Cons: Make sure window washers work. Hose was disconnected.
review from
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10,0
Pros: Drop off was very efficient and the clerk was delightful
review from
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10,0
Pros: I’ve used the other major’s rentals across the hall at DCA and they almost always have problems no matter check in or return side Alamo was top shelf throughout
Cons: Nothing.
review from
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10,0
Pros: Really nice
Cons: If the pick up and drop off had been in my neighbor but can’t have everything
review from
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10,0
Overall 9, I would say!
Pros: Liked that it was easy to fix an over billing at the spot, no arguments or slickness and the manager was amazingly helpful on every level. This was at DCA outside D.C., right in the garage. I wish I could remember his name.
Cons: When I arrived at DCA, the fellow tried to bait and switch and was insisting I was going to have to pay more for some odd reason. But then he came around quite nicely. Good car. Ant the fellow in the car getting area was excellent also. His name began with an "E". Very helpful.
review from
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8,4
Pros: Pick-up was quick as was drop-off. I had a choice of vehicles and the vehicle spec provided was better than I had expected.
Cons: My only issue was with the pickup location. Following the DCA airport signage just dumps you on the 3rd floor of a parking garage. You have to wander through a sea of cars and then down a floor to check in. I ended up having to ask someone where to go.
review from
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8,4
Pros: Very friendly and helpful staff. Checking out and returning we’re super efficient.
Cons: Car was not clean. Food crumbs on front console.
review from
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5,6
Pros: The staff was good. Pick up and drop off was easy.
Cons: They did not have a mini van that I had reserved. It seemed like the was the norm. The suv I was given instead was likely just returned because it was dirty and still had trast in it from the last renters.
review from
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4,4
Pros: The drop-off was fast. The guy giving us the car in Washington was kind.
Cons: I was tricked into buying an expensive insurance. I was not told about on the internet. I had to enter all information one more time, after I had entered it on the internet.
review from
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4,0
Cons: Better selection. The cars I reserved didn’t match what I got. I had to ask for the bunds I even tho it still wasn’t what I rented. They wanted to give me a Sentra or a versa but that was not the class I rented. The cars all smelled like smoke
review from
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Where can I find Alamo hire cars in Arlington?
Ronald Reagan Wash Natl Airprt, Alamo car hire
Address
Ronald Reagan Wash Natl AirprtPhone
+1 844 648 1608FAQs about hiring a car from Alamo in Arlington
How many car hire locations does Alamo have in Arlington?
Alamo has 1 car hire location in Arlington. Take a look at our Alamo hire location map to find the best car hires near you.
Does Alamo have a car hire location at the airport: Dulles Intl Airport (IAD)?
No (according to our data)
Does Alamo offer shuttle or airport pick-up services from Dulles Intl Airport (IAD)?
Yes
Does Alamo have a car hire location at the airport: Reagan-National Airport (DCA)?
No (according to our data)
Does Alamo offer shuttle or airport pick-up services from Reagan-National Airport (DCA)?
Yes
