Antwerp hotels near Stadthuis van Antwerpen

Cons: I am very disappointed!. We were expecting a 4 star hotel but this is barley a 3 star hotel. 1) The smell or cigarette was all over our room and the staff were not very helpful !!! I went to the front desk and complained , the gentleman behind front desk was trying to help and maybe switch the room , but for some reason he is asking the lady (Emma) and she said there is nothing available and her solution was spraying the room to get rid of the smell of smoke!!!! Either they sprayed the room or not even didn't bother!!! since the smell existed until we checked out. We could not keep the door /window open at night since our room was facing the HWY and the noise was disturbing us. 2) We arrived at 9:25am for breakfast and the four trays of the warm food were gone!!! There was no staff in the restaurant and I told the front desk to send someone to the area. The fruits and other food items were also not fresh and not good quality. We were planning to stay a few more nights upon arrival but with our disappointment we decided to stay only one night. If Scandic wants to survive in Antwerp they must do something about this low quality service.

Cons: staff are unprofessional, breakfast is bad specially the egg and sausage choice. Rooms are dirty. Electric plug was broken and we complained three times but nothing was done.

Cons: Breakfast was too expensive, so I didn't try.

Cons: They didnt respect your reservation and tell us they dont have rooms even we get confirmation from kayak

Cons: Staff kept asking for a voucher. I sent them the confirmation email and eventually that satisfied them.

Cons: The outside ring road was a little bit noisy inside dutiny night.

Cons: Reservation was for a "king" room - that was not available upon check in we were told - they only had "queen" available Why make a reservation when they cannot provide what is reserved?

Cons: Comfortable and quiet hotel.

Cons: no AC in the room, which made sleeping uncomfortable as extremely hot . The weather of course cannot be controlled by the hotel.

Cons: Receptionist never smiled, welcomed us or even made eye contact - both on check in and check out. Were given two single beds - asked for a double and told this wasn't possible.

Cons: Free wifi is very poor when the hotel is full - it didn't work at all on weekends.