Radisson Blu Astrid Hotel, Antwerp

The staff was great. They changed our room upon arrival (which was anything but the description on the website) and were helpful and friendly. Pool, albeit tiny Fitness area Wide and comfy bed Nice view (if you get a good room) Refurbishment efforts (even though a lot remains to be done)

Parking: we needed a spot for an electric car. It was so narrow that we couldn't get our baby out of the car when we were parked. Additionally a normal car was parking comfortably at the electric car's spot. The light in the parking constantly turned off too. So it was an overall hassle and definitely overpriced! 19 euros for parking in a bad spot additionally to the already pricey hotel free. I'd understand it if it would be an exclusive hotel parking, but it wasn't. Room: We were first given a room where paint was falling from the ceiling and it had other flaws too. Clearly not well renovated. And it had a view on the building itself unlike the promise of a nice city view. Then we got the room with the view, but then a few more errors occurred... Facilities: - We lost electricity when using the water boiler. So someone had to come up to get the electricity back. - The water boiler was freshly cleaned with vinegar but they forgot to rinse it! Thankfully I smelled it first and then rinsed a couple of times before boiling water for the baby food! - Water pressure was ridiculous - it took ages to fill up the bathtub for the baby (and it's a small bathtub) - On top of that the washbasin was clogged... Ventilation system: The central ventilation/heating system (the one that you cannot switch off) was very loud. It will disturb you for sure if you usually cannot sleep with AC on. It was also too hot. As we had a baby in the room, we couldn't use AC either. On top of that, our room had a connecting but blocked thin door to another room (which should not be the case), where a couple moved in in the middle of the night to make love quite loudly. While the wellness area is very nice in principle, the actual saunas were quite useless: the Finnish sauna had max 60 degrees and now possibility to throw water, which makes it obsolete as a sauna (try at least 80). The hammam was outdated and didn't smell very nice.