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SYR - CPT

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Syracuse (SYR)
Cape Town Intl
Tue 5/11
Tue 5/18
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Top 4 airlines serving Syracuse Hancock Intl to Cape Town Intl

Scores according to KAYAK customer reviews

8,3
Emirates
Overall score based on 15 396 reviews
8,3
Boarding
8,2
Comfort
8,4
Crew
8,5
Entertainment
8,0
Food
Airline reviews

Pros: "The entertainment was great and the crew was very friendly and helpful"
Cons: "The ability to access bathrooms after turbulence has ended"

Pros: "Very friendly staff, prompt service, smooth boarding, clean cabin."
Cons: "I usually love the food on Emirates but this was really not good. Barely edible!"

Pros: "Good performance of ground staff in kabul"
Cons: "On time flight not delay"

Cons: "Wrong communication for connecting flights. Poor customer service, flight attendants not friendly."

Cons: "Crews attitude"

Cons: "Me"

Pros: "Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better"
Cons: "I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise..."

Pros: "Boarding and Crew are excellent toilets are clean Gluten Free meals are available, that's a big plus"
Cons: "Lots of movies to choose from however I felt the choices were similar in a way! ( Example: you'll find the Drama movies are almost the same as the Romantic movies or the Comedy movies)"

Cons: "seat was ok staff are very rude food was poor and cold on first flight"

Cons: "The seats on the 777-300ER were tiny compared to the seats on the A380 from JFK to dubai. My wife and I are both small people and we were cramped. This is very unfair to us and even so to larger people on such a long leg The entertainment screens were also very poor. Small, low res"

Cons: "Took a long time to get the crew together after the plane was ready"

Pros: "great flight service with accommodating staff. in flight entertainment had awesome variety"

Pros: "The staff was quite helpful in many ways and checking in was easy with online booking. For an economy flight, the quality of the food was good."
Cons: "I found it difficult to navigate the screen on the airline. Everything else was fine and I am happy with the airline."

Cons: "Boarding from connecting flight was manic, gate closing as we arrived only to then sit on the plane for about 40 mins before it moved. Extra leg room seats at extra cost are near toilets and watching the comings and goings from there is not pleasant. Staff ok but nothing special, left waiting with forms for lost luggage, little explanation. Plane decor looks tired, seats narrow. Luggage lost. Know why I like to fly Thai airways"

Pros: "Very responsive and friendly crew"
Cons: "Would like to see more vegetarian options"

Cons: "I thought I had paid for window seats."

Pros: "Most of crew was excellent. Also great selection of in flight entertainment. The widescreens were awesome! Double decker plane was spacious."
Cons: "One crew member was rolling her eyes at a passenger when she wasn't looking. Just looked unprofessional. The food was not good. The only beer available was Heineken. I overall prefer Korean Air, Garuda, or Singapore Air."

Pros: "Everything as usual"
Cons: "Some rude passengers"

Pros: "Lovely flight crew and great film selection"
Cons: "Would have liked more healthy food options d"

Pros: "Entertainment - excellent"
Cons: "Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental)."

Pros: "Javier the flight attendant was so welcoming and attentive. Flight got l fit late, but arrived on time. Service was efficient and respectful. Was not as crowded as prior flight and was able to eat the meal"
Cons: "Time of flight really sucked. 4:00 AM departure meant arriving at 1.00 AM. Tough way to start a day"

Pros: "Emirates flight was fine. Problem was booking a South African Airways codebase flight on Kayak. Neither SAA or Emerates were able to look up our booking reference and so we did not get seat assignments until the airport."
Cons: "Codebase flights and no one looking as us as customers."

Pros: "I flew from Orlando DL to Dubai ,and from Dubai to cape town and both flight I was selected to seat on the middle seat,f that happens on my return flights to Orlando fl ,I will never fly emirates again"

Pros: "Flight appeared less than half-full, I had a full 4 seats to stretch out. Yes, this was just lucky, but very much appreciated."
Cons: "Dull food."

Pros: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Cons: "None"

Pros: "Great crew, seats, entertainment options. A 28hr trip felt like 5 because it was so comfortable."
Cons: "I did not like that only one bag is allowed on the flight if you are in economy."

Pros: "It was much better than first leg from Ft Lauderdale to Dubai, better plane, better service, better food, better entertainment"

Pros: "Loved the entertainment options."
Cons: "Food was horrible and cabin crew was not nice or friendly."

Pros: "The flight crew we're fine and helpful if you needed something."
Cons: "The TV for my seat would cut out when the person in front of me reclined. The charging plug also didn't work."

Pros: "Legroom and how attentive and pleasant the fight crew was."

Pros: "Crew is amazing. friendly. Professional. Food is great. Comfortable seating."
Cons: "Inflight entertainment is a little stale. More recent movies would be great."

Pros: "The outstanding service of the flight attendants."
Cons: "Nothing!"

Cons: "Maria was very rude and not pleasant."

Pros: "Loved how professional, courteous,pleasant and efficient all flight attendants were."
Cons: "Majority of movies were either B movies or older movies. Would have enjoyed more recent movies."

Pros: "Great entertainment. Crew was calm and professional."
Cons: "Food was ok, but I've had a lot better on Emirates. Low carb options would make it amazing."

Pros: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"

Pros: "The overall service was excellent as the flight left on time and the flight attendants were attentive. The food onboard was perhaps the best quality I have ever had on a flight."

Pros: "Entertainment facilities very good. Important for those long trips. Food good too"

Pros: "Wifi was working ok"
Cons: "They ran out of the dish I wanted to order. We stayed for 45 min in air prior to landing although the captain advised were 30min ahead of time, we ended up landing 15 minutes later than the expected arrival time"

Pros: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Cons: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."

Pros: "It was good"

Cons: "Before the flight landed and before an announcement was made to bring seats upright, I was repeatedly poked by a crew member to wake up. This was not necessary since we were not close to landing. Very rude and uncomfortable."

Cons: "Screen was black and white most of flight"

Pros: "The flight was empty and the luxury to choose your open row of seats"

Pros: "The Captain spoke to us a few times and the crew were absolutely amazing. Best flight Ive ever been on."

Cons: "Sorry that the passengers leaving left so much trash. Amazing how inconsiderate passengers really are."

Cons: "Again shortage of food and very rude manager in flight. traveled with kid."

Pros: "We were pleasantly surprised when my whole family received a business class upgrade The services on board was excellent."
Cons: "Check in at he Jeddah Hajj terminal is chaotic"

Cons: "That there were no WiFi on the flight."

Pros: "We like how delta still has the middle seat open. Makes it feel more comfortable. Also the loading the back of the plane first. Always was a smart idea, glad it’s finally happening."

Cons: "The food service on the 3 hour leg but we knew that ahead of time so..."

Pros: "left on time and arrived on time"

Pros: "Crew AND passengers were great, polite & calm. Seats are kinda squashy, tight. Food was yummy."
Cons: "Don't think you could make general seats more roomy for average sized people? Luggage bins were squashy too."

Pros: "Got to my destination without any issues"
Cons: "Seats/seating area are too small, and I'm not a big person."

Cons: "During this trip all my flights got delayed and I was told that I could not get a hotel room and had to pay for myself."

Pros: "Went very smoothly. Very comfortable."
Cons: "Can't think of anything."

Pros: "Crew were helpful and cheerful."
Cons: "Flight on time! Missed connections. In hotel overnight. Missed the event I was travelling to attend!"

Pros: "The crew was friendly."
Cons: "My reservations were messed up and I had to wait for another flight to my final destination."

Pros: "Matt was great. I had an exit row so it was comfortable."
Cons: "Deplaning takes FOREVER"

Pros: "Crew was great. Planes with built in TV was even better."
Cons: "One really obnoxious kid kept screaming the entire time. Instead of charging for earbuds maybe give them out for those of us that don’t have any."

Pros: "Nothing went wrong."
Cons: "We had a 5-hour layover in Atlanta. That was a bit long."

Cons: "In flight movies would be nice . Tight seats for 6.3 huy"

Cons: "Better food and more water."

Pros: "Nice new seats"
Cons: "Was too warm inside the plane. Boarding address was mobbed and not very well managed"

Cons: "Our brand new stroller was damaged on our flight."

Pros: "Actual flight was great!"
Cons: "Delays were awful, and the ground crew was unhelpful in helping people find earlier alternatives to the delayed flight."

Pros: "Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment."
Cons: "I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats."

Pros: "We got on we took off and arrived as scheduled. Just as it should be."
Cons: "N/A"

Pros: "On time, good flight"
Cons: "No power on outlets at waiting room airport, charge 2 dollars for earplugs"

Pros: "Everything"

Pros: "They let me sleep."

Pros: "Seat confort"
Cons: "Food and drink service"

Cons: "Missed my flight do to TSA security my wife is diabetic this TSA agents/idiots looked like they newer seen insulin pump or insulin bottle and flight left 15 min early. So I'm in Tampa trying to get flight in morning to Cancun"

Pros: "Timeliness, easy trip"

Pros: "The staff was very professional, courteous, and accommodating. Having the Delta app made everything relatively easy for me with the up to minutes updates on flight and baggage status."
Cons: "I didn't like the long lay over, considering I found a gnetleman that was also going to BWI, but he was given an earlier flight. I am grateful for being able to get a cheap ticket for same day booking, but the gentleman also booked the same day as me."

Cons: "Nothing"

Pros: "Short flight"
Cons: "In SLC they boarded by row numbers and not zones. Weird..."

Pros: "Comfortable"
Cons: "I was good with the flight, my friend had some allergy problems with the ac."

Pros: "The crew was very warm and friendly."

Pros: "Food was ok."
Cons: "Flight attendants could have been a little more friendly and helpful."

Pros: "Quick and easy boarding. The overall flight was fast so no time to get uncomfortable."

Pros: "Nothing Special"

Pros: "WiFi and free tv shows"
Cons: "My seat wouldn’t recline"

Pros: "Nice crew"
Cons: "Normal too squished conditions."

Pros: "Everything except food. I asked them for halal food when I bought tickets. But they didn't serve me halal food. Very very disappointed."
Cons: "Food and food."

Pros: "Good movies and some snacks."
Cons: "They told me last minute I needed to go to another gate for a passport check and a new ticket. They shouldn't have waited until the very last minute."

Cons: "No meal service in first class."

Cons: "Courtesy, on time and good communication."

Pros: "As usual, Delta staff and crew did their best to make the flight quite enjoyable and smooth."

Pros: "Very clean plane and comfortable. Great friendly crew and very good service."
Cons: "Wifi service was slow but acceptable. Not a big issue."

Pros: "The crew of this flight were fun and personable without being intrusive."

Cons: "Flight delayed. Had to hurry to get to my train."

Pros: "Very on-time and fast, respectful crew."
Cons: "The airplane was old and with no entertainment."

Pros: "First class crew was great! Smooth ride, arrived early"
Cons: "Lunch option on LAX-AUS wasn't that good (chicken salad or meatballs), also was pretty sparse on the meal itself compared to other airlines"

Pros: "The quickness of the flight. We left on time and made if a few many prior than scheduled."
Cons: "Felt sort of cramped. My neighbor in the windo seat got up four times so I had to get up."

Cons: "Hello allow upgrades to first class if they're available even when the flight takes off -on my flight in to Atlanta the pump three people up to first class and love them to sit in on my flight home to sit still empty what's up with that ?"

Pros: "Flying Delta is always a great. Gate agent and crew are top notch."

Pros: "Ease in finding another connecting flight get to Miami when our connection was delayed."
Cons: "Time between connection should be 2+ hours"

Cons: "Sat in Row 34. Engine noise was overwhelming."

Pros: "The crew was very attentive and willing to assist with everything."

Pros: "Good seat"
Cons: "Free food"

Pros: "The crew was good, very helpful."
Cons: "The seat was not comfortable at all. I’m 6.0 and 150lb so not very big but my shoulders were already above the head rest. Also leg space was very poor. This was an American Airlines flight by the way. 777-300 airplane. I’ve had better flying experience before in the Same type of plane"

Pros: "Nothing"
Cons: "Really old plane with uncomfortable seats and really bad in flight options. The air conditioning was also broken so the entire flight felt hot and muggy, this is on a 12 hour flight!!"

Pros: "Smooth flight without event. On time landing. Efficient deplaning."
Cons: "Newer plane. Seats , entertainment, cabin crew."

Cons: "The temperature in the cabin was unbearably hot"

Pros: "Flight was on time."
Cons: "Not applicable."

Pros: "The crew was nice, the food decent. I liked the selection of movies and was glad for a blanket and pillow and thought the headphones were a nice touch since most people have Bluetooth and it doesn’t connect to airplane TVs"
Cons: "I felt this seats could have been more comfortable, & I was very VERY disappointed that I had to check my carryon especially since it was a backpack and was not designed to check. One of my cosmetic products was even damaged because I had to quickly check my bag at the gate, to my final destination."

Cons: "Only one round of drinks served?"

Cons: "Baggage delayed on arrival"

Pros: "Polite crew"
Cons: "The food, inflight entertainment. Our flight was delayed by over an hour."

Cons: "It was extremely cold on the flight. I asked two different crew members to please turn the A/C down and nothing. I had 3 sweaters on and double socks, two blankets and it was still cold!! The worst"

Pros: "Efficient boarding, friendly staff"
Cons: "Very poor movie choice and poor quality screen"

Pros: "We pushed back from the gate about 24 minutes late and arrived at our destination about 38 minutes late. The four-course dinner (Chicken Tikka Masala or Penne Pasta) was good for airline food. The crew was friendly and professional."
Cons: "No USB power ports by the seats."

Pros: "personnel extremely courteous, helpful and looked like they enjoyed their vocstion."
Cons: "not being able to check bags thru entire trip from gerneva thru London to lax. had to travel thru customs etc to get backs and then travel to terminal 2 from terminal, awful experience. made connecting flight by 15 minutes."

Pros: "Got a baby cot, offered wine for dinner and arrived 20 mins earlier than scheduled"
Cons: "Nothing"

Pros: "Great cabin staff. More food and various times than I've gotten with other airlines."

Pros: "The Crew were great"
Cons: "Boarding could have been more efficient"

Cons: "Lost my seat assignment, got middle seat"

Pros: "Not much"
Cons: "Food was horrible"

Pros: "Nothing to special comparing with other first class"
Cons: "Boarding process was very late, they made us wait in the cold for 10 min before letting us in the plane. The staff was professional but not too friendly and the place is old. When I purchased the ticket it said it was a airbus A380"

Pros: "Staff are friendly, accomodating for an unaccompanied child with me, upgraded me and helped to support the extra baggage needs"
Cons: "Old, dirty planes with bad enterainment systems and mediocre food and drink offerings. With the price of a ticket more than Emirates, KLM and other airlines, always really suprised the overall crappy hardware, infrastructure on planes etc. When can we get a decent plane to fly the long haul flights. And an actual entertainment system like to competitors?"

Pros: "Longer flights make for more friendly and relaxed crew members!"

Cons: "I paid for TWO EXTRA suitcases for my flight. I carefully packed and weighted them in advance. The "lady" on the counter made me remove one jacket and one pair of boots from each suitcase because it was GRAMS over the limit. Grams those that my hand scale did not accuse at all. The following customer right after me had KILOS OVER the limit (almost SEVEN) and were not flying business or first class, regular economic class just like me. And they did not had to remove a thing from their extra heavy suitcases. What is the company criteria? Anyway, I bought me another return flight on OTHER airline and simply lost my return flight on BA. I am never flying this horrible company again."

Pros: "Not much"
Cons: "There was an abusive passenger sitting behind me that kicked my chair the entire flight. They were angry that they didn't have more space and that I wanted to have my seat back. I offered to put it up during meal times to make sure they had enough space but that wasn't good enough. The crew knew what was happening and tried to get the other passenger to stop but the passenger persisted. The crew refused to upgrade me even though I had paid for an aisle seat and there were no other aisle seats available for me to move to. I find this service unacceptable. I probably won't be willing to fly BA again as they obviously care more about money than ensuring their customers are comfortable."

Cons: "As a Kenyan Passport Holder living in Canada on a PR status was denied right to travel to Kenya via LHR transit. WHY ? will you help us with our rights what compensation will help to alleviate the pain"

Pros: "Crew was great. Process of boarding and disembarking was fine."
Cons: "Space in regards to seating is inadequate"

Cons: "No wifi on a +11hr flight TV Screen looks horrible. Too old. Didn’t even watch any movie on it. got downgraded from First Class to Business Class because the airline oversold first classs. Shouldn’t happen."

Pros: "Hostess was very nice, helpful and friendly. entertainment was ok and pilot was very informative on delays and info. I think the comic relief video is a keeper. People tend to watch just to see the characters and reactions"
Cons: "Seats were to close together, really squashed, no space for 2 arms on the arm rests and leg room is rubbish. Food is wasn't bad.. could do with more on the trays, seems there have been some budget cuts. Continental breakfast option would be really nice."

Pros: "Communication regarding weather problems"
Cons: "My luggage arrived 3 days after I did. Communication between baggage delivery service and BA baggage reps terrible. BA baggage reps never told delivery service the hotel room I was at was registered under another name. BA baggage reps gave me miss information each time I spoke with them."

Pros: "The women at BA in Chicago O'Hare airport were awesome Christine, Carole, Diane & ankther one but I forgot the last lady's name. Very polite attentive and professional. We had a difficult situation & they helped us get through our problem with the less stress as possible!"
Cons: "Airplane food was a bit below average. Also there was not a good selection in music. I did not recognize 95% of the option of music to listen to."

Pros: "Pleasant helpful staff, comfortable, clean seat, good food."
Cons: "Having to pay TWICE for extra item of luggage!! Some delay with boarding"

Pros: "Flight was not crowded"
Cons: "Having to pay for even the basics - coffee and water."

Pros: "Clean only immediately after boarding."
Cons: "1) Toilets too small 2) Toilets after first use by passengers, was not cleansed and toilet supplies like seat covers, etc not replenished 3) Not even enough toilets around."

Cons: "Seating in Business Class is not satisfactory. Compared to Virgin, American and Delta, it is sadly lacking. No shelf to put water, book, etc. lighting not good and footrests aren't easily worked."

Pros: "The video selection was terrific."
Cons: "I was right in front of a cabinet that the stuardess used and my seat was hit at least three times. The seat bottoms were much too painful for a 10 hour flight, I even sat on my pillow the last five hours just to be somewhat comfortable. Next time I will request a second pillow."

Pros: "Individual tv stations, great customer service."
Cons: "Not a big snack before we landed."

Pros: "What a different experience in relation to last week!"

Pros: "Wonderful customer service and hot meal was a lovely treat!!"

Cons: "No direct communication. Really bad"

Pros: "The food and entertainment met our expectations. The crew was attentive and provided good service throughout our flight."
Cons: "I prepaid for 3 seats in the front row of a coach section according to the diagram provided when I paid $75 per seat to reserve them. If I had known we would be placed back a row and not able to be more comfortable I would not have paid that fee. I do feel as though I was scammed for the $225 for reserving the seats."

Cons: "Online check in was not available, despite 24 hour checkin being advertised. Expect your seat preferences to be limited unless you pay $35-$85 per flight to pick your seat in advance."

Cons: "Flight crew was very aggressive and casual. Displays are ancient. Seat was broken."

Pros: "Clean plane"
Cons: "We booked World plus, extra money, and they put us in the last row against wall where the seats hardly recline. I complained but we were well into our flight when we told the stewardess she did not get back to us regarding changing seats. She came back about 20 minutes laterwith unacceptable seats,far from our overhead and we could not sit together. We declined. My husband had to board early because his foot was in a special brace after recent surgery. They could only move him to a center seat where he would hae to risk someone stepping on his foot. We are 70 years old.We had one small meal on an 8.5 hour flight."

Cons: "Too many announcements over the intercom. Better to say 'hi' at the beginning and then only use the intercom to announce turbulence/etc."

Pros: "Crew were friendly"
Cons: "Noise level when people were trying to sleep; seats not too comfortable"

Pros: "Extra leg room in premium economy"
Cons: "Service poor relative to global peers, food mediocre, entertainment system totally outdated"

Pros: "nothing"
Cons: "Was not able to check in through to Cape Town, only JNB. When arrived in JNB, British Airways flight was not clearly identifiable from ticket (no flight number). Then the flight was delayed, and plane was old! Horrible experience"

Pros: "Nothing"
Cons: "The whole trip."

Cons: "See above"

Cons: "Sat on runway for 45 minutes with no updates"

Pros: "That we eventually got there"
Cons: "Flying a different airline. The crew is always great, but I’ve never been on a United flight that left on time. And their economy deals are terrible"

Cons: "Not having had to be on a connecting flight in a totally different terminal 20 minutes after I land in Newark."

Pros: "The flight was delayed by a couple hours, causing a missed connection in SFO. The United agents, both in PPT and SFO were greatly helpful in getting me rebooked and accommodated. A special shout out to the *captain* of this flight who helped sort me out, off the clock, after a long flight."
Cons: "The media screen at my seat didn't work at all."

Cons: "Seats were hard and stiff with no padding on the backrest. There was minimal room and even less overhead storage. The seats were in between the windows so you couldn’t really see outside of someone else shut the window on you. Thein"

Pros: "It seemed they had just installed new carpet and the seats looked like new. The plane was nice."
Cons: "We were 2 and a half hours late to Omaha. There were thirty planes ahead of us to take off in Chicago. Very long wait inside of the plane."

Pros: "Not one thing!"
Cons: "The flight attendants seemed bored and completely uninterested in passengers and their jobs. Worst flight ever."

Pros: "Flight delayed- missed connection. No easy way to get Home to Vermont. Flew to Boston and rented car!"

Pros: "The flight attendants were so nice, and although our flight was delayed and hour and fifteen minutes and our layover was an hour and fifteen minutes, we were able to make our connection! Since our connection to Portland in Denver was the last flight of the night, they were able to hold it for us. This was wonderful because there weren’t many flights out that weren’t booked solid for the next day. The attendants on this flight were great about updating us with information for the connections and telling us when we would land in Denver."
Cons: "The plane was delayed over an hour for cleaning. It was frustrating to say the least."

Pros: "Excellent service and a safe flight."

Pros: "A+"

Pros: "Staff in Syracuse where awsome from the guy at the united check in Guest to the TSA Gal who had to give us a patdown super sweet and helpful."

Pros: "everything was on time and no one got kicked off of the flight!"

Pros: "It was quick boarding."
Cons: "Seats were to close and no plane peanuts."

Cons: "Flight attendants were rude."

Pros: "I finally got there a day later"
Cons: "No gate number listed on boarding passes in SYR plane arrived and departed early with no communication to myself. Missed the flight"

Pros: "The gate agent in Syracuse was a huge help. I have a service dog and he was very helpful and considerate."

Pros: "Paying for extra leg room"
Cons: "Customer service is terrible. I dislike 'having' to travel to Midwest. Options are terrible. Delays, delays. No leg room"

Pros: "On time."
Cons: "New looking plane but the TVs behind all the chairs were locked without a credit card. The new chairs looked great until you sat in them. I'm 5'10" and my knees were already brushing up against the seatback in front of me. If you push the recline button on the armrest, the chair doesn't go back (of course it doesn't, the person's legs behind me are probably up against my chair anyway). Multiple people around me were also asking around if the chairs recline. I have a mild back injury and sitting up at 90 degrees the entire way was very uncomfortable."

Pros: "Caught all my flights on time everything went smooth."
Cons: "All good things"

Pros: "The flight attendant let me put my guitar on the plane."
Cons: "The flight was an hour delayed."

Pros: "Great flight attendants!"

Pros: "Although the seats were cramped the cushion was comfortable. The flight attendant was very personable."
Cons: "Very cramped quarters."

Pros: "Lots of entertainment options. Attentive crew. Food and beverage selections were great."
Cons: "the side dish for dinner was some oat/grain something that wasn't very tasty."

Cons: "That they gave my seat from Chicago - Denver to someone else. Was sitting in the waiting area. Waiting to be called in, couldn't understand the person talking. They also did it to another person. Will never fly United again after this trip!!"

Cons: "Departure was delayed somewhere between 30-45 minutes."

Pros: "Very comfortable and professional crew"
Cons: "Customs was s l o w but overt all great"

Pros: "I actually liked the smaller plane! There was more room on the flight than I expected"

Cons: "United airlines was generally uncomfortable and had bad food"

Pros: "Everything went fine no problems and it was XMAS eve"

Pros: "Airline paid him"
Cons: "Everything went wrong on this flight! My son is a freshman student at Syracuse, was forced to spend two days (!) waiting for next flight."

Pros: "Our plane was delayed, nothing could be done about that and the food at the airport was great. So our extremely quick transfer became something that let us down and have a meal. Food was okay on the flight. And the Crew was very polite. All of our bags made it, hooray! New technology at the international terminal in SFO needs better, multi-language assistance signs."
Cons: "This may have been the oldest 747 in United's inventory. There were still cigarette ash trays in the bathroom and the bathroom was not user-friendly at all. My seat was busted and would not do anything but be fully reclined with a broken headrest too. Padding/ergonomics in the seat was terrible. Entertainment was old school, only main cabin TV's, no personal selection."

Cons: "Having to walk a LONG distance from one terminal to the next and almost missing my flight due to delays. Then we had a delay from the bridge from plane to the airport was not working!!!"

Pros: "I missed my flight due to an unexpected car accident. The first two Kayak agents I delt with tried their best to help me by calling United and getting the fees waived for me, but they had no luck.The third agent was successful. All three agents were wonderful, compassionate and wanted to help. The third agent was successful and I appreciate all that was done for me."

Pros: "Flight delayed for a short time, explanation given- satisfying. Delayed flight info sent via text very helpful. Flight attendants and staff, very attentive, courteous, professional and informational. Over all satisfied with United airlines, thank you for my sucressful trip to Kansas City to celebrate my grandfathers 90th birthday!"
Cons: "Waited at the kiosk at the gate desk, took about 20 minutes for an agent to appear and help with customer service."

Cons: "On both legs of my flight, I watched an hour of a movie on my iPad using United's app, and then the network failed. And I couldn't get the first movie on the second leg, so I couldn't finish either. Very frustrating."

Pros: "Amazing flight attendants"
Cons: "The flight was delayed 3 hours and the gate kept changing. Awful"

Pros: "United entertainment was amazing!"
Cons: "Flight attendants were fantastic!"

Cons: "everything"

Pros: "The fact that I had to rent a car and drive ... When I bought a flight ticket."
Cons: "Oh geez flight cancelled, what didn't I like?"

Pros: "Everyone was kind and on time"
Cons: "Na"

Pros: "Nothing. Flight was cancelled. Put on standby for the next flight and was too far down the list for that to be useful. Scheduled for a later flight it too was cancelled."
Cons: "The entire experience. I have no intention of flying United again and will not recommend to other travelers."

Pros: "great service a lot of good food"
Cons: "no good movies"

Cons: "Small loud plane"

Pros: "Flights was ontime"
Cons: "Plane was too hot, and then way to cold. This seems to be a re-occurring problem. I am not sure why the plane can't just be set to be be 68-72 degrees. There is no need for it to be above 80 or less than 60."

Pros: "The crew that helped get everyone booked on another flight did an outstanding job. Too bad we had to sit around for 3 hours to find out that the flight was canceled."
Cons: "Not enough communication as to the flight being canceled. Too long to inform us that it was canceled. We were told that the flight was always on time with the exception of the past few days. We were told that the service was starting to slip."

Pros: "newer, quieter jet"

Pros: "We had a delay and everyone was very helpful!!"

Cons: "3 hour delay"

Pros: "The plan took off and landed. Not much positive about united."
Cons: "The staff at Syracuse is horrible. They were badgering passengers. They seem hostile and rude. They are always incompetent. I fly all over. This is the worst united staff. I dread flying into Syracuse. They are never on time meeting flights. Baggage claim takes ages. Checking in is a nightmare if you need something other than checking in."

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COVID-19 information

Safety measures for airlines flying from Syracuse to Cape Town

Airlines flying from Syracuse to Cape Town have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Syracuse to Cape Town

Mandatory masks

Masks required on board, masks provided on flights from Syracuse to Cape Town

Social distancing seating

Middle seats unavailable to book on flights from Syracuse to Cape Town

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Syracuse to Cape Town

Book cheap flights from Syracuse to Cape Town

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