Daily cleaning, installation of cabin HEPA filters on flights to Riviera Maya
Visitors from South Africa are not required to present a negative COVID-19 PCR test or antigen result upon entering Riviera Maya.
Health Declaration Form
Completed form should be presented upon arrival
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
Most visitors from South Africa can enter Riviera Maya without restrictions.
Read more about travel restrictions for Riviera Maya
Visitors from South Africa are not required to quarantine after entering Riviera Maya.
An average direct flight from South Africa to Riviera Maya takes 50h 33m, covering a distance of 13044 km. The most popular route is Cape Town - Cozumel with an average flight time of 51h 50m.
The cheapest ticket to Riviera Maya from South Africa found in the last 72 hours was R25 581. The most popular route is from Cape Town to Cozumel and the cheapest round-trip airline ticket found on this route in the last 72 hours was R26 744.
Based on KAYAK flight searches, the most popular destination is Cozumel (100% of total searches to Riviera Maya).
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Cons: "Really rude check in with bags and flight attendants are rude too. Haven’t flown American Airlines in years and will try to avoid them again"
Pros: "Uneventful flight! Love that!"
Cons: "The crew is just over it all. They are Tired & put out by the job. They cannot even pretend to like their jobs. Quite unfortunate."
Pros: "Seats felt thin"
Cons: "Waiting for luggage"
Pros: "Clean airplane."
Cons: "The in air internet is confusing and frustrating. Everyone around me was trying to figure out how to get on the internet. It’s a joke."
Cons: "Most flights were delayed (3/4 legs) causing bags to not make connections. Had to wait 2 days for my bags in Paris requiring me to purchase new clothes, shoes, toiletries and then spent 4 hours waiting for them at our VRBO- finally delivered it at 4 hours 15 minutes. Also not given adjacent seats on"
Pros: "Embarrassed to say but there wasn’t one thing I enjoyed about this trip. I felt like I down graded to Spirit or Frontier Airlines. The flight was terribly hot, delayed multiple times coming and going. Given, I paid for priority round trip, I was delayed to Main boarding and seated in 7A."
Cons: "Adjustments to the above statement. In addition to my next travels plans, I’d like to be seated in First class. My next travel dates with AA are 06/27/2019-07/05/2019. Please feel to contact me directly email@example.com"
Pros: "Overall the plane was in good shape with a nice infotainment screen and charging options."
Cons: "Add support for Bluetooth headsets on entertainment screens. For the love of all that is good in the world make those seats more comfortable! The isles were super narrow and difficult to exit quickly while carrying my carry-on"
Pros: "this flight was canceled!"
Cons: "The WiFi I was terrible other than that great flight"
Cons: "Flight delayed 2hrs - but no fault of the airline."
Pros: "Service was great in 1st class"
Cons: "The movie Black k Klansman was great but the system had a problem. Not sure if just my seat or the whole digital video system. Every few minutes it would get choppy and unwatchable. I had to rewind and then it would be fine for a while. Like a video buffering problem."
Pros: "Would fly again- irritated at how does a flight manage to get overbooked"
Cons: "Flight was 3 seats overbooked, they had to wait until 3 people willingly took a later flight. Like a game of chicken between 100 people."
Cons: "No legroom in 17 E"
Cons: "4 hour mechanical delay and shitty communication"
Pros: "NYC-LAX leg was comfortable, spacious and quiet"
Cons: "Delays at baggage claim."
Pros: "Was surprised at the selection of movies and music"
Cons: "Hard to be comfortable in economy, but it sufficed"
Pros: "The flight attendants were very nice and helpful"
Pros: "On time"
Cons: "issues FA ran out of Mexican immigration forms."
Pros: "Good flight overall"
Cons: "The experience at DFW was terrible- long lines to get out of baggage claim because of too few agents to process 1000 people waiting. Also long lines for TSA screening to get to gate."
Pros: "Very clean. Friendly FA"
Pros: "The crew was very good"
Cons: "The food was not good on this flight."
Pros: "Excellent service by the airline stewardess"
Cons: "Wait time to board"
Cons: "This was a BA flight on an American Airlines plane. Very small crowded and uncomfortable. My husband is 6'2" and barely fit in the seat."
Pros: "I am happy to have made it to my final destination."
Cons: "This was a disappointing experience to say the very least. The boarding process in Quito was chaotic to say the least. The AA staff did not make an effort to maintain any kind of order. My husband and I are both enrolled in the AA frequent flyer program and had at least 6 people cut in front of us while on-line. When we finally approached the AA representative, Dayana Gómez, She was rude and not helpful. Our seats on the UIO-Dallas flight did not even recline. We sat completely upright for the duration of the 6 hour overnight night flight into Dallas."
Pros: "Overall flight was great. Crew, pilot, flight attendants, boarding, everyone and everything was great. Drinks and snacks were offered."
Cons: "No seat back entertainment. 45 mins flight from San Antonio to Dallas had seatback entertainment. But 2hr flight from Dallas to Cozumel had no seatback entertainment. Go figure."
Pros: "on time and it was comfortable"
Pros: "Always a great experience w American especially for service members"
Pros: "I got the vegetarian meal I asked for."
Cons: "Flight was delayed, because of the boarding process with immigration"
Pros: "I did not die"
Cons: "planes were old, they lost my checked bags, the seats did not recline on a 5 hours flight, the movie was the same for everyone on the plane, food was a disgrace, seats were so small I was pretty much bitting my knees the whole trip. Overall, I am ever flying with American Airlines or Latam ever again."
Cons: "Baggage claim process way too long. Took 1hr to get off plane."
Cons: "Iberia does not have a check in counter at lax. All flights are operated by American, but ticket issued by Iberia. American could not locate my ticket and as a result I missed my flight. Iberia's 1800 number would not cooperate to release or rebook my ticket until a full day and 3 trips to the airport later when I made a manager speak to an American airline rep to explain and resolve what should be done with my unused ticket. Unbelievably inefficient and rude."
Cons: "I am so tired of people reclining back in my lap. It has happened for the last 3 times I have flown. The last flight the man reclined before we even took off and he was not instructed to put his seat up. There is no room for the tray table when the person reclines in front of you. I am sick of looking at fat bald heads during the entire flight. Wifi also sucks."
Pros: "The crew was nice and because the flight wasn't full we had ample space."
Cons: "Flight was delayed. It was already a late flight with 2 children"
Pros: "Nice flight attendants!!"
Cons: "We boarded an hour late with no explanation then left even later because we were so far back on the run way. Also the last checking me in was not the kindest! Nor was the man who scanned my ticket to go on the plane."
Pros: "Staff was excellent"
Cons: "Had to change flight again because I would not have made my connection. Also paying for wifi that barley worked!"
Pros: "The flight itself was smooth and quiet"
Cons: "The delay was to accommodate other passengers, but we sat in the airport for hours. AA's communication about the situation was poor, at best, the staff was tired and cranky, and there was no effort to make sure that we were not inconvenienced."
Pros: "After having AA 776 cancelled due to an East Coast snow storm, we were rebooked and flew a day later on AA 669 which operated safely and on time."
Cons: "Seats on Airbus 321 in row 4 do not recline fully; no power outlets at seats; pilots were uninformative with any scenic details during flight, merely providing the usual departure and arrival information in a very impersonal manner."
Cons: "Held hostage on plane through storm. Teased for 6 hours then cancelled at midnight."
Pros: "Efficient boarding, friendly and helpful staff especially flight attendant on EWN/CLT flight. She was great and extremely helpful."
Pros: "Im still waiting to get on a plane..."
Cons: "Since TSA took so long I missed my flight by 5 minutes. Then I was put on standby. Ive been at the denver airport for 10 hours and the plane i was going to get on has mechanical problems so the flight is pushed back until 7am tomorrow. Ill have been at the denver airport for 26 hours and then i have to wait on standby again in Dallas. Who knows when I'll actually get home. American airlines is not even offeri6mg any vouchers or anything. Worst flight ever."
Pros: "Treated very well. Shout out to a flight attendant whose name I think was Renee - I could be totally wrong. Female, lives in NC. A kind, friendly flight attendant really makes a flight pleasant - especially a long flight."
Cons: "The food, especially the snack, was awful. I'm not even sure what that snack was. I think it was melted cheese in bread. But it was bad."
Pros: "The flights were smooth and easy."
Cons: "Due to the crew being late, my second flight was delayed and hour and a half."
Pros: "Flight attendants very kind"
Cons: "I thought I was booking an Alaska Airlines flight. I booked on Alaska Airlines website. I picked seats. I missed the part in the email I received later saying I didn't have seats. I never received a check in notification email. It took forever to check in at the airport because the the kiosk took a while to pull up my reservation after asking for additional information. I got stuck with middle seats on 5 hour plus flights when I had actually checked to confirm I could still select a window seat before I booked and did indeed select window seats when I booked."
Cons: "No individual video monitors. Poor choice of audio channels."
Pros: "The safety"
Pros: "That I went cross country well"
Cons: "Old planes. Dirty. No entertainment. Noisy. No chargers for electronic devices. No music in a 5+ hour flight. Small narrow seats even on premium seats. Over rated and expensive."
Cons: "Lol, it's United. What do you expect?"
Pros: "Premium seating was worth it! I actually had room to sleep and the service was great."
Cons: "Toronto's airport did not send our bags onto or flight, which I had to wait 8 hours for them to send it to my hotel. Plus, the boarding process was crazy. So many people waiting in front of the lines for them to be called. Luckily, an attendant was calling out for premium. He guided us"
Cons: "Delays in flights were a disappointment"
Cons: "Nice exp and service"
Cons: "A smile from the flight attendant and something other than pretzels in first class."
Pros: "Smooth flight"
Cons: "Small seats. United is shrinking the hell out of these seats, and I am not a big guy. Free snacks are sugary and paid snacks are overpriced."
Cons: "Delayed by 15mins"
Pros: "Length of flight"
Cons: "No screen on seat for entertainment"
Pros: "Staff was courteous and professional."
Cons: "Flight was 50 minutes late."
Pros: "Friendly and helpful crew, seats were newer and a bit more comfortable than my other United flight."
Cons: "Everything else, delays on top of understandable weather delays, slow boarding, poor snack and drink options,"
Pros: "Ease of boarding"
Cons: "Dirty cabin, chairs, and trays. The stewards clearly find it want to be there and it showed in their lack of professionalism, appearance, and service delivered. First class is more like budget class but you board first. Dishes were dirty and and blankets full of hair."
Pros: "Food was delicious. CAs were attentive."
Cons: "Fellow passengers’ no etiquette."
Pros: "We had turbulence at about 37,000 feet so the pilot took the plane up to about 39,000 feet so that made the flight smoother. We arrived 16 minutes early"
Cons: "The movies were outdated mostly"
Cons: "Flight was delayed from moline to Denver , which would have resulted in missing our connecting flight to San Diego and spending the night in the Denver airport on Christmas Eve! Therefore we were forced to reschedule our flight with another airline and fly out on Christmas Day!"
Pros: "Awesome and helpful crew"
Cons: "Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate."
Pros: "Cheap tix"
Cons: "Did make this flight due to severe delay in Santa Barbara"
Cons: "With no warning ahead, United only offers paid programming from SFO to ORD. $7.99 for Direct TV programming per person with only 8 possible movie choices-- only one of interest. We were not even able to turn off screen so had to see commercials for service entire 4 1/2 hour trip. Horrible!!"
Pros: "Flight was super delayed and everyone was way to unorganized."
Pros: "Smooth flight. Great landing."
Pros: "I got to my final destination safely"
Cons: "LA terminal had limited food, seating, water, or entertainment options. Flight delayed. No apologies for or explanation of delay. Jam packed. Pay for entertainment. In flight beverage service was s cup of water."
Pros: "More legroom than on the international flight we took to get to Houston"
Cons: "Arrival time in Jacksonville too late at night."
Pros: "We had 2 stops each way, I'm glad all of the gates were next to each other and our flights were on time."
Cons: "It was great"
Pros: "Food was ok - but served way too hot. Crew was pleasant and the entertainment was a decent selection."
Cons: "When we arrived, we were told we weren't actually taking Austrian airlines and should have been on united - which was at a different terminal. Then checking in was a disaster - neither the Austrian app or united app would allow me to checkin. Then the seats we had selected initially weren't given to us at checkin so we had to upgrade our seats to sit together. And then, in our more expensive seats - we froze. We were underneath the AC and the crew said they had no extra blankets."
Cons: "Flight was overbooked ! Want me and many people go next day ! Crew in Newark were very rud !!! United is terrible !"
Pros: "Good airport facilities"
Pros: "The crew was nice and professional. But it is a small plane and there isn't much they can do to help increase comfort or food choices."
Cons: "It's a small plane to travel 2.5 hours but I understand demand for flights plays a big role in the type of plane that you use."
Pros: "They lied"
Cons: "Old plane..."
Pros: "Free movies and wifi"
Cons: "On time arrived early"
Pros: "On time"
Cons: "To close"
Cons: "Nothing is provided: you have to pay for everything, food and movies, paying a return ticket at 1000$ between Indy and Hawaii, I was expecting much more!!"
Pros: "Boarding was a mess..."
Cons: "I'm still at the airport !!!"
Pros: "The crew was doing their work well."
Cons: "At the boarding gate over 30 people were in line to get a seat number. I thought I had successfully selected my aisle seat online but was arbitrarily given a middle seat. I tend to use the washroom often. I had to climb over a sleeping passenger many times, without waking him up. One gentleman had some serious problems there but it was clear he was not getting any resolution. he was obviously very very frustrated. Syrupy sweet noodles?"
Pros: "The crew did the best they could with what was presented."
Cons: "Pilot should of gave us accurate times rather than saying "we should be taking off in another 15 min folks" which turned into 4 hours, pretty crazy."
Cons: "Flight was delayed 2 1/2 hours, transferred carriers and still don't have my bag"
Cons: "Very poor customer service"
Pros: "Crew were nice and the seats were comfortable."
Cons: "No entertainment. At the last min board many had to check their carry on."
Pros: "Crew was very good, plane was clean."
Cons: "Although we all know we have less seating room with narrow seats and barely enough room to get in and out of seats, this particular plane has taken this to an extreme."
Pros: "Convenient, cheap, best route"
Cons: "Incredibly uncomfortable seats on the express jets - we joked that we need to bring stadium cushions next time. For a full day of traveling, I would consider a more expensive route with another airline than tolerating the hard seating they offer."
Pros: "I liked temperature!"
Cons: "My flight was delayed 3 times which led me to being 1.5 hours late to my meeting. We weren't told there was going to be a delay until we lined up to start boarding!"
Cons: "stole my money for 2 flights. Never made it to my destination"
Cons: "Sat on plane over an hour before take off, no explaination provided."
Pros: "Flight crew was great and funny!"
Cons: "Seats were uncomfortable and not a lot of space. No entertainment"
Cons: "1 of the worst landing I have ever experienced."
Cons: "Took me four days to get to my final destination due to flight cancellations and delays with absolutely zero customer service. Had to jump through hoops to get on my final connecting flight."
Pros: "I was able to book at the last minute and received a decent price for a flight to st Thomas after I was not notified I didn't have a real ticket with american airlines."
Airlines flying to Riviera Maya have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Riviera Maya
Masks required on board, masks provided on flights to Riviera Maya
Social distancing seating
Middle seats unavailable to book on flights to Riviera Maya
Testing for antibodies, testing for symptoms for flights to Riviera Maya
Waiving of change fees. Search flexible flights to Riviera Maya