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Pros: Flight crew was on top of things. Flight was smooth and ontime.

Cons: A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets

Pros: The crew was quite pleasant and friendly - very accomodating

Cons: Entertainment system is outdated, the food was only passable. The chocolate was nice

Pros: Awful!!!

Pros: Crew was great, seating comfortable.

Pros: Na

Cons: Na

Pros: The crew was awesome, super funny, excited, and helpful.

Cons: The seat was incredibly uncomfortable.

Pros: Movies and bathrooms

Cons: 1. UNABLE TO CHOOSE SEATS. 2.Unaware that ticket did not include baggage fee 3.Most uncomfortable seats in 50 years of flying Will not use Momondo again unless I can choose seats and be made aware of ACTUAL COST OF FLIGHT.

Cons: Extremely unfriendly staff at check-in. Boarding was chaos.

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Pros: economy plus seats were nice, great movie selection, especially international movies

Cons: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Pros: The aircraft

Cons: No overbooking next time!

Pros: Clean, modern planes, on time, good service amd team.

Cons: If they bump me up to First or Business class.... :p

Pros: As always the crew was so nice...really catered to our needs on the long flight.

Pros: Everything

Cons: They are the best and air Canada should learn from them

Pros: Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!

Cons: I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating.

Pros: The service was great, crew was sweet and accommodating, food was good

Cons: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?

Cons: Free wifi

Pros: Everything.

Cons: Nothing.

Pros: Nice seat I got.

Cons: I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :(

Pros: The crew were amazing and attentive

Cons: nothing that i can think of

Cons: Distance between seats on the low side i.e. not much leg room. TV screen again on the small size in comparison with other airlines. Ear phones poor build quality and sound. Plastic cutlery. Small meal trays. No hand wipes with meals. In comparison with other airlines BA is only an average carrier.

Pros: Crew was amazing

Cons: Waiting area before boarding was really hot, if you can’t afford air conditioning then maybe electric fans!!

Pros: The crew was nice

Cons: Se take to much turbulence

Pros: Nothing

Cons: Better communication and air conditioning on the plane as we waited for hours to take off

Cons: I wasn’t one of the passengers but it’s unbelievable that United was denying passengers in zone 5 to take their carry on. You can’t take what you are going to use during the flight, it is not normal. Is that a joke or what?

Pros: Crew was nice and accommodating, wishing more crews were as great and friendly.

Cons: Non business class passengers were constantly using the business class bathroom, curtains were not drawn.

Cons: more seating room.

Cons: Petiole are treated spending $1000 on a trip as poor with very uncomfortable seats and mediocre food

Pros: The crew was fantastic, never bothered sleeping people, and had a great trip.

Cons: Nothing, best transatlantic flight I’ve had so far honestly.

Pros: Food was absolutely terrible. Worst airline food of any trip I‘ve taken. Service was sparse. One beverage for the entire flight

Cons: Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that.

Pros: The crew and comfort.

Cons: The food does not taste good at all.

Cons: Many delays boarding plane. No entertainment at all on a flight longer than 3 hours is insane. Flight crew are great, though.

Pros: nice crew

Cons: old planes with bad seats and no chargers or entertainment

Pros: Entertainment was good

Cons: Need to link the food request to the new flight since there was a delay from the arriving Lufthansa flight

Pros: Nothing

Cons: For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts.

Cons: Good

Pros: it is a nice program it's wonderful for flying out good price on for totally is excellent website

Pros: Crew and flight where amazing. Thank you

Cons: Rerouted thru LA and I have filled in all the challenges faced in previous review.

Cons: Honestly nothing needed improvement/ it was a really good experience!

Cons: Leg room is laughable and charging $65 to check a bag is ridiculous.

Pros: One particular member of the flight crew (Jennifer Foster-Moore, I think) was stupendously kind and helpful. The cabin service manager (a young gentleman) was also very helpful. The ice-cream bar mid-flight was a nice touch.

Cons: The equipment for this flight is a 747-400. Hence, the personal entertainment system is old: no games, and the video can be shaky.

Pros: Entertainment was good

Cons: Need to link the food request to the new flight since there was a delay from the arriving Lufthansa flight

Pros: No delays.

Cons: The entertainment monitors were SUPER laggy with response. Image quality wasn't great.

Pros: Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff.

Cons: My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick

Pros: The crew and comfort.

Cons: The food does not taste good at all.

Pros: The service is amazing .. the crew took care of us well.

Cons: Not much .. its a comfortable short flight.

Pros: I had a nice exit row seat and the plane had a good selection of entertainment.

Cons: flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers.

Pros: On time and comfortable flight

Cons: No suggestions

Pros: Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!

Cons: The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app

Pros: Pilot communication

Cons: Free snacks & drinks

Pros: Seats and crew great boarding was a nightmare

Cons: Better boarding patrol

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Pros: Seat comfort.

Cons: Food selection.

Cons: Great

Pros: Entertainment

Cons: Boarding process and food

Pros: The crew was awesome, super funny, excited, and helpful.

Cons: The seat was incredibly uncomfortable.

Cons: Free wifi

Pros: Everything was great.

Cons: It took around 15 minutes for airplane to park and I was very near to loose my second flight, if my second flight had not delayed I would have loose it totally.

Pros: The service was great, crew was sweet and accommodating, food was good

Cons: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?

Pros: Food was absolutely terrible. Worst airline food of any trip I‘ve taken. Service was sparse. One beverage for the entire flight

Pros: The crew was fun, informed, and very helpful.

Cons: The seat, the entertainment, the headphone jack, the food.

Cons: Great

Cons: First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation

Pros: Just OK

Cons: Airport lounge at Ahmedabad

Pros: Crews were excellent. Luggage came out very fast. Flight was very comfortable.

Cons: Delayed flight for no apparent reason

Cons: Tbilisi-Doha delayed due to no A/C. Inadequate notices. Children yelling behind me, no action taken. Doha-BKK worse. Another 1 1/2 hr delay. Woman I’ll eventually taken off. Flight deck with inadequate notices. Then searched for woman’s overhead luggage. Others with delays elsewhere. Never again.

Pros: The crew were truly great as I had an extremely difficult flight due to tremendous pain in my knees. Coach economy are way too narrow, even if I paid for preferred seating. A joke. Cldnt move. So uncomfortable.

Cons: Boardingvwas delayed so we left a good 50 minute late. Ran out of meal choice so we had to eat what they had left which was pasta that was too spicy for me anyway. I was very disappointed bec I preferred chicken but there were none left.

Pros: -

Cons: Will never use Lufthansa again

Cons: Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that.

Pros: Food was good

Cons: Should have been on time

Pros: The service, was excellent

Cons: Other passengers not respecting the crews instructions.....

Cons: I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!

Cons: Luggage Fees out of Croatia despite my One World Status were a big surprise!

Pros: Yes

Cons: Was excellent