Daily cleaning, installation of cabin HEPA filters on flights to Parma
You cannot fly directly to Parma. KAYAK recommends you fly to Milan All airports (MIL) (116,05 km from Parma). From there you can hire a car or take a taxi.
The closest airport is Verona (VRN) (79,6 km). Other nearby airports are Bologna Guglielmo Marconi (BLQ) (81,52 km), Bergamo Orio Al Serio (BGY) (108,68 km) or Milan Linate (LIN) (109,75 km). KAYAK recommends you fly to Milan All airports.
The city centre of Milan is 7 km from Milan.
When flying to Milan, you'll arrive at Milan Linate Airport (LIN). The airport is also known as Linate or Milan Linate.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Parma.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Parma is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Parma with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Parma up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The staff we're grate really helpful and friendly"
Cons: "The entertainment was not working so this made the flight long and boring."
Pros: "The entertainment system is fantastic, much like Singapore Airlines'. Lots of leg room."
Cons: "There was a mix-up of seats in the back of the plane. I didn't mind being asked to switch seats, but it took them a while to sort out the mess. So uncharacteristic of Lufthansa."
Cons: "Air conditioning was poor . Despite bringing the issue to the attention of cabin flight attendants, nothing was done to correct the problem"
Pros: "I can't really think o anything."
Cons: "The entertainment was very limited to a few movies. The headphone jack didn't work properly. The stewardess kept bumping into my fathers seat as she passed by. Seats (like other airlines) were unbearable after a few hours of flight time. Food was cold. Just before boarding the plane my carryon was taken because we had made some purchases at the airport and I had a backpack. I always stow my backpack under my seat and I would not have minded so much if my carryon was returned upon exiting the plane in Frankfurt but it wasn't. I had to go pick it up in baggage claim and then go through customs and security again. I am so glad I had a few hours to spare. If not I would have missed my flight to Houston. Please be considerate of this. I always take carryon to avoid uneccessary time consuming issues such as this or lost baggage. Lufthansa did not have an issue with my bags."
Pros: "Normally I fly a code share partner for my long haul flights to and from Germany. This is my first flight in Lufthansa and I can only say that I will be scheduling many more flights on this wonderful airline."
Cons: "Manipulating customers , clearly improfesional and pregedious"
Cons: "The flight was cancelled with very little notice due to a strike. Lufthansa management should've capitulated at once to the union to avoid this inconvenience to their passengers. I was forced to book an expensive alternative flight with another airline. I expect to be reimbursed for the cancelled flights, and will pursue redress vigilantly."
Cons: "Boarding would be better if they started boarding the back of the plane and then move forward"
Pros: "Food was excellent!"
Cons: "Seats unbelievably tight :("
"Overbooked flight. No seat for me. I had to stay extra day because of it. No customer service available for a whole that time. I spent 3h trying to get in touch with them. No luck."
Cons: "The entertainment did not work good the entire flight"
Cons: "Beef main course overcooked and dry."
Pros: "Helpful crew Good food"
Cons: "Our luggage came back damaged and open !"
Pros: "Comfortable and Clean"
Pros: "Planes were comfortable and well maintained."
Pros: "The crew was fun, informed, and very helpful."
Cons: "The seat, the entertainment, the headphone jack, the food."
Pros: "Crew extra nice"
Pros: "The crew was great with kids. Very friendly and helpful."
Cons: "A delay due to an electrical storm prevented us from taking off for over an hour which we had to wait to end on the plane."
Pros: "The crew performed their duties in a professional manner."
Cons: "We arrived late, but that was nothing compared to the horror I experienced with my connecting flight out of Frankfurt to Mallorca. I should get a refund."
Pros: "Crew was professional and competent. Seats were roomy and comfortable."
Cons: "I have a hard time sleeping in any seat that doesn’t fully recline."
Pros: "Cabin crew was extremely friendly, welcoming, and provided good inflight service."
Cons: "The boarding was very chaotic. Very few institutions or announcements made by ground crew. Passengers weren’t sure where to queue being that there were multiple gates for the A380-800 and were left asking each other and comparing boarding passes. Little to no air circulation in economy."
Pros: "The crew was excellent and the seats are v comfortable"
Cons: "I cant really think of anything"
Pros: "excellent crew, well manner, well dresses smart feel... they seem to know my needs before I did .. loved it"
Cons: "wider wash rooms onboard .. wider seats .. wider seat bealts also plane from FRA - BOM could use service maintinace ... it seemed like an older aircraft"
Cons: "Food was OK, could have been better."
Cons: "Touch screens were not working well. Required multiple hard taps which disturbed the passenger in front."
Pros: "Service was courteous and effective once aboard the airplane."
Cons: "Boarding was chaotic, and primarily due to the fault of the boarding staff in Frankfurt. I was flying as a tourist from Switzerland, but it was easy to notice the condescending manner in which the African passengers were treated. I noticed the same attitude at immigration services in Frankfurt, were the officers were openly teasing, laughing at and harassing an Eritrean man. Some of the comments passed were frankly disgusting..."
Cons: "It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS."
Pros: "I flew in the A380 bulkhead at row 50 from Munich to Hong Kong. Have flown premium economy with Lufthansa before, it was no different from before. The service is efficient. Entertainment was fine and had an interesting selection in their world cinema section."
Cons: "A pretty standard experience and nothing which makes you feel special. Other airlines might offer an upgraded meal in premium economy or a special cocktail, but not on Lufthansa."
Pros: "The video library was huge, current and very helpful. The good was great"
Cons: "Way too stingy with ice - 4 ice cubes at one time was the max allowed."
Pros: "The flight was smooth and the flight attendants were very polite and helpful. It was a great experience"
Cons: "The bathroom was a bit smelly"
Pros: "The airbus looked nice, crew was friendly."
Cons: "Boarding was chaotic, the seats were ok. The USB port did not work and the touch screen was unresponsive, hard to use. Four bathrooms in the middle of the plane did not seem sufficient, toilet paper running out, long wait."
Pros: "Only an hour and a half but perfect service and even a nice meal. Because of the delay there were a lot of questions to the crew but they managed to keep travelers calm and happy."
Cons: "Flight was delayed but that had nothing to with the crew and the service."
Pros: "I am 6’3”. But I am also cheap. So I like being able to fit in an economy seat with more room than other airlines. Believe me, an inch or two makes all the difference."
Pros: "movie selection"
Cons: "I missed my lufthanza connection"
Pros: "Fast boarding."
Cons: "The usual flight discomfort, but the seat in front of me was broke. The person in it struggled to stay out of my lap, which I appreciated. The connecting flight had a non-functional screen and the reading light broke and flew across the cabin."
Pros: "All good - flight, service all great!!!"
Pros: "everything was great. Service and pilots are at the top level of the proffessionalism."
Pros: "People. Food."
Cons: "Walk between connecting flights in Munich was very long (25 minutes) and when we got to the gate for the flight to EWR, there was a very long, and very slow-moving line with only one attendant checking boarding passes for 6 gates. We arrived at the gate and were among the last passengers to board. A last minute additional attendant that was brought on, helped to make the line move a bit faster, but this under-staffed checkpoint added unnecessary stress to our long travel day."
Cons: "We were in the middle at the very back of the plane. It was quite bouncy for some time during the flight. The stewardess informed us that that was typical for seats at the back of the plane. It is not easy to choose your seats when you buy the ticket online, but I would prefer a calmer location. Also I was squeezed when the person in front of me leaned back in her seat. Service was excellent, however."
Cons: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."
Pros: "The flight was right in time and the crew was good."
Cons: "I couldn't get my phone to connect to the wifi."
Pros: "Service was professional"
Cons: "Food veriety"
Pros: "The meal was very delicious and had a good selections of different movies. The crew was attentive and helpful."
Pros: "Timeliness. Service aboard the flight was great"
Cons: "The seats were too close together. Not enough room to move around"
Pros: "Air hostess J. Haupt was the friendliest of all. She made the flight definitely more enjoyable."
Cons: "Everything was good."
Pros: "Friendly staff, on-time flight, and an AMAZING LANDING into Munich. Kudos to the pilot and his team."
Cons: "I called the airline and paid for a specific ticket so I could have an aisle seat. They confirmed it was an aisle but Inhad 30F which is a window seat! I'll be calling Lufthansa for a refund. p"
Cons: "I slept didn't have snack offered and no entertainment"
Cons: "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."
Pros: "Friendly crew. Good snacks. Timely updates about delays.cr"
Cons: "Crew forgot to serve several rows of seats including ours. Came around when reminded, but then said didn't have enough hands to carry trash away and told us to store cups, etc in back seat pocket when landing."
Pros: "The long flight"
Cons: "The long flits"
Pros: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."
Cons: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."
Pros: "Service - Crew"
Cons: "Flight was delayed."
Pros: "It was great that there was a vegetarian food option for everyone; I forgot to call ahead to ensure that I got one"
Cons: "The TV screens on the seat backs were old; gave a fuzzy low-res picture. The audio in the headphones was never correctly left-right balanced. The controls for movie/audio playback were slow to respond and clunky."
Cons: "Cabin was cold we had a blanket which did help a bit Not much room to have your meals etc"
Pros: "the crew was fantastic and really kinf"
Cons: "The touch screen did not work properly"
Cons: "Nothing. Flight was amazing"
Cons: "Bigger seats the new ones are way to narrow"
Pros: "The crew was very kind"
Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Pros: "The crew was informative"
Cons: "Inflight sandwiches"
Cons: "Crew members in Amsterdam were very rude and disrespectful"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Cons: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Pros: "No delay and nice staff"
Cons: "Head support for 6 feet plus people on seats would be good"
Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."
Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Cons: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Pros: "Lovely crew, very helpful"
Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Pros: "The crew!!"
Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "Great service"
Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Cons: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Pros: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Cons: "Flight departing late."
Pros: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Pros: "Airlines issue"
Cons: "Profiling certain customers"
Pros: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Cons: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
Pros: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Pros: "Nice seats, comfortable."
Cons: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Cons: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
Pros: "Flight was on time and quick and comfortable"
Pros: "Good multi media access and content"
Pros: "cookies were great"
Cons: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."
Pros: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Cons: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."
Pros: "should let first board passenger in rear rows and not everybody together."
Pros: "I normally like to take an Air France flight. I love the food and the crew treatment. I like this French know how."
Cons: "I really don't like this new scedule at 11.00 My flight from Nantes needs to take off at 6.10 I need to leave home at 3.00 I imagine that I am not the only one with this kind of problems. Please, try to help"
Pros: "Only the food"
Cons: "I struggled to check in online line not user friendly site And then I went to the airport early and stood in a question for 1h50min to check in and they where difficult with because my bag was exactly 24kg and asked me to remove something I have flown oven over 50times I my life and this would be the firest and last time with air France"
Pros: "The snack/beverage service was unexpected and generous for such a short flight."
Cons: "The airline lost both of my bags and destroyed a twin seat stroller. Dealing with the personnel at the airport was very difficult since I didn't have one of my baggage tickets, they acted like they couldn't help me at all. They have computers and could have cross – checked with my name, but they refused to do so until I told him to try to use the one claim ticket that I did have. They did and the matter was eventually resolved, and I am awaiting my bags now at the place where I am staying."
Pros: "That it was not an Air France operated flight. Crew were kind and helpful. Seating was very comfortable, and everything was on schedule."
Pros: "Cabin Food"
Cons: "Boarding (a mess) Delay Headphone plug (almost impossible to access)"
Pros: "flight was cancelled due to mechanical reasons, had to rebook in other flight company code sharing with Air France, than - nightmare happened - luggage has been lost for 3 days. therefore, enormous issus and problem to find luggages and to claim the ridicolous compensation to urgent needs"
Pros: "Priority boarding, no passanger next to you."
Cons: "Food and drinks are very poor."
"4 flights in 3 weeks between arrival and departure and all flights delayed about 5 to 6 hours ! What’s going on with AF ?! Not a low cost and you paid for that service !?!? Not anymore"
"It was so helpful to be able to board the plane front and back. It makes it so much faster. It was also helpful announcements were made in French and English. I cannot thing of anything that would have made that short flight better."
Pros: "La ponctualité."
Cons: "Variété des boissons proposées."
Cons: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."
Pros: "How great everyone was and smooth sailing."
Cons: "Made sure the flight was not over booked."
Pros: "The crew"
Cons: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"
Cons: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."
Pros: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Cons: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."
Pros: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."
Cons: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Pros: "The seat was very comfortable."
Cons: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Pros: "Not much, seats are super uncomfortable"
Cons: "Better code sharing with KLM"
Cons: "Our request for vegetarian meals got lost after a glight was cancelled."
Pros: "Friendly crew"
Pros: "Crew was very friendly and seat in KQ is super comfortable in Business."
Pros: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Cons: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."
Pros: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Cons: "See above. Overall, very nice experience."
Pros: "The new movies selection, food was very good, staff more friendly than previous flights"
Cons: "Boarding always a problem on MEA we have to wait too long in the queue"
Cons: "The fligh Washington delay more than a hour"
Pros: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Pros: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Cons: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."
Pros: "Modern aircraft with power, big screens etc"
Cons: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Pros: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Cons: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."
Pros: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Cons: "Nothing to like"
Cons: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Pros: "I liked the crew, they were professional and tried their best"
Cons: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."
Cons: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"
Cons: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."
Pros: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Cons: "See above and the food was disgusting"
Pros: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."
Pros: "Nothing special"
Cons: "They start serving late the apperitif before taking off and take it back right after."
Cons: "The room between seats is unbearable."
Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."
Pros: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Pros: "Got pillow, blanket, headphone and eye cover"
Cons: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Pros: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Cons: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."
Pros: "Efficient on and off Staff polite and helpful"
Cons: "My baggage was broken"
Pros: "Very old plane with very poor screens where images was horrible"
Pros: "Good overall experience"
Cons: "Food can be tastier and less fattening"
Pros: "The staff is always friendly and working at it to make everyone feel welcome and happy. Thanks for the great effort! we do appreciate it."
Cons: "Peppers in the food does not make the food taste nicer, it just adds a flavor that i think does not add great value for airport food. It is the same with raw onions. Once in a container everything tastes like the onions. This has been done away with and my personal opinion is that the same should be done to the peppers. When peppers are added to food, you only taste the peppers and not the rest of the flavors of the food. Hope you find this helpful. Thanks"
Cons: "They gave us the smallest sandwich in the history of the world! Older, outdated plane."
Pros: "Crew were very efficient and friendly"
Cons: "Premium economy seats weren't as good as Singapore airlines ones. The seats had small screens and leg room was a bit restricted"
Pros: "British Airways really surprised me by offering a free sandwich and dessert with a beverage: outstanding!"
Pros: "The boarding was efficient. The in-flight entertainment was decent."
Cons: "One of the two stewardesses in my section was quite rude. The other one was fine but the other one was awful and made snarky comments any time she was asked a question. Her customer service was terrible and she might do well in considering a different line of work. The seats were uncomfortable, but every airline has uncomfortable economy seating. Other than that, the airline lost my baggage. It has been almost two weeks since my flight and they still have not found it. I have been advised to file an itemized list of everything that was in my bag for reimbursement but I have been informed it will most likely be several months until I receive any payment. I have spent a lot of time waiting on hold to talk to anyone from baggage services and any time I have got through the people have been very unhelpful. I feel the airline should be going above and beyond to rectify the situation but thus far I have been doing all of the work. That is pretty poor seeing as the airline is completely at fault. WIth the terrible service that I have received so far, I am not holding my breath for that reimbursement check."
Cons: "Everything Delayed boarding Delayed flight without informing us. 45 min Beverage (Apple juice and water was not cold) Airconditioning was non existent whille waiting for take off."
Pros: "I like BA as they tend to have comfortable seating with a little extra legroom."
Cons: "The plane is definitely very tired. Some of the headrests were even broken. The plane does need an overall."
Pros: "Well mannered air hostesses"
Cons: "The delay"
"It was cancelled and I was forced to buy another ticket."
Cons: "Exiting passengers from the rear exposed the entire flight as people had to walk past those seated from the back to front. Great social distancing and we'll done British Airways"
Cons: "I really did not find anything to improve, it was a pleasant flight"
Pros: "My air hostess was very friendly and kind"
Cons: "Food for vegetarians"
Cons: "4 hs delay"
Cons: "No assistance to mothers with strollers. While boarding, picked a few people randomly to inspect our bags right before getting on a plane. Held us in a separate room including me who is single mother traveled with 2 year old for 3 flights in the row. My son didnt get his meal. Also had to ask for any juice. Horrible menu. Late food serving, but quick to clean up in a rash. Loud people on phones and nobody stopped them. Horrible experience."
Pros: "The crew members are super friendly and caring."
Pros: "The crew were very attentive and there was a large variety of in-flight entertainment."
Cons: "I am not a heavy set guy but the seats were unreasonably close to each other, this meant that when you eat a meal your elbows push into your sides making it hard to bring food to your mouth."
Cons: "Very narrow seats"
Cons: "Stop losing my luggage and stop charging for food."
Cons: "Seating is a big problem. I am only 192 cm tall and cannot really fit my legs into the space. Have them out in the corridor"
Pros: "That the flight was on time."
Cons: "not applicable."
Cons: "Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C"
Pros: "Quick boarding."
Cons: "Nothing. Pretty good for a short trip."
Cons: "Better business class seats"
Cons: "Delayed, twice!"
Pros: "Friendly crew, new release films"
Cons: "Quicker boarding and better food"
Pros: "Crew were very good"
Cons: "Poor entertainment system"
Pros: "Pleasant staff, very poor entertainment systems, screens too small and kept needing to be reset."
Cons: "Poor entertainment systems Plane too cold Only 1 meal Ran out of gin for the second flight in a row"
Pros: "New plane and good service"
Cons: "Delayed 1.5 hours."
Pros: "Friendly crew and a good value for money flight"
Cons: "Very bumpy ride but this wasn’t anyone’s fault"
Pros: "boarded and landed on time. staff was nice."
Cons: "i slept this whole ride so i don't have much to stay that was bad! Most of it just didn't apply to me!"
Pros: "Service was excellent"
Cons: "Entertainment system getting a bit long in the tooth on 747. Hot breakfast could have done with some colour"
Pros: "BA in South Africa run a clean efficient airline. Planes are new crew well trained and food is good."
Cons: "Preseating totally random no matter your status. Booked state of my choice well in advance and was presented at the back of the plane on check-in"
Pros: "Very good"
Pros: "No hassle with hand luggage"
Cons: "same as above"
Pros: "Very room seats."
Cons: "They even charge for water."
Cons: "There was no food or movie"
Pros: "Plane kept to time schedule fabulous"
Cons: "Traveling economy"
Pros: "I managed to get onto an earlier flight than anticipated when my original flight to Milan was canceled. The flight went well and service was certainly completely acceptable. I don't recall many details more than two weeks later."
Cons: "The exit row seat available on the rebooked flight was a middle seat, and I can't really complain since I did get the extra leg room I originally booked. I didn't like the length of time I had to wait at Heathrow, however, due to the canceled flight. It was several hours! My apartment rental landlord and I were both inconvenienced somewhat by the late evening arrival when an early afternoon arrival was initially scheduled."
Pros: "Crew, boarding process, food, cleanliness, movie choices were all good."
Cons: "There should still be more leg room in coach. The screen in just my seat had a "loose connection", as it was a bit blurry sometimes -- enough to be annoying, but I still watched a movie OK. No other screens around me had the problem; they were crystal-clear."
Pros: "Efficient processes. All went to plan"
Cons: "Tight seating. Old plane. Entertainment screen sub par"
Pros: "Quick and efficient boarding."
Cons: "The way that the crew (both in economy on right of plane) spoke to, and handled sensitive situations with several of the passengers in a loud and rather rude manner. This is not the British way that I have been accustomed to on previous BA flights, and is rather upsetting. The crew were very abrupt in general, and did not have that seasoned and polite demeanor which I expect from BA."
Cons: "I paid for TWO EXTRA suitcases for my flight. I carefully packed and weighted them in advance. The "lady" on the counter made me remove one jacket and one pair of boots from each suitcase because it was GRAMS over the limit. Grams those that my hand scale did not accuse at all. The following customer right after me had KILOS OVER the limit (almost SEVEN) and were not flying business or first class, regular economic class just like me. And they did not had to remove a thing from their extra heavy suitcases. What is the company criteria? Anyway, I bought me another return flight on OTHER airline and simply lost my return flight on BA. I am never flying this horrible company again."
Pros: "There were no passengers in middle seats. I liked the M&S food for purchase, although they ran out of sandwiches by row 10."
Cons: "I made the connection from T3 to T5; my bags didn’t, again, BA!"
Pros: "Your staff were truly excellent, helpful and engaging."
Cons: "My TV worked only intermittently and I therefore could not relax and enjoy the entertainment..."
Cons: "We waited 3 hours in the airplane before they would take off, first because they said there was a line for the taxi gate, then they said something was wrong with the airplane they needed to fix it. Shouldn't they do maintenance before they load a plane?"
Pros: "It was a smooth landing."
Cons: "Do difference between business and coach except no one in the middle. Same seats, same everything. Save your money."
Pros: "Made up for time due to a big tail wind"
Cons: "Took off late and had to wait 45 minutes for luggage"
Pros: "That they put my luggage on the wrong flight but at least they got it to me quickly when I got home"
Cons: "That I put my luggage on the wrong flight"
Pros: "Got to gate on time. Attendants nice, good service"
Cons: "seats of course. No room anymore"
Pros: "Overall I am so disappointed"
Cons: "Deleyed flight in Huston, my baggage’s stayed behind"
Pros: "Food was okay"
Cons: "Agent took an hour trying to figure out how to check me due to the connecting flight being under a different carrier. This is clearly something I couldn’t do anything about. kayak allowed me to book a flight and expect that no matter the number of carriers, there should not be an issue tying the connection with the other flight at the time of check-in. Because of the delay, my husband and I sat apart on am 8 hour flight and because we both were assigned middle seats, no one wanted to sswitch with us. The check in staff was very unfriendly and seemed stressed and overworked. United needs to ramp up on resources quick. The flight crew were very unpleasant. It was just the worst of all flights."
Pros: "Our flight home was Great. At kona airport the flight crew was Amazing, the captain even let my daughter set in the driver seat, which is something she will never forget."
Cons: "Downside there was no onboard t.v.s which makes 4 hours seem long."
Pros: "Kayak did not notify us of a flight cancellation and we were delayed by one day and out over 450$."
Cons: "Only non nut snacks. Should offer stevia too as a sweetener."
Cons: "There were a three drubknguys talking loudly and doing shots the whole flight"
Pros: "I liked the steward Ray on board and stewardess Brianna who tried to make a terrible situation better."
Cons: "The boarding agent was angry, made my theee children cry, and would not answer a simple question. I feared for my safety and did what I could to deflate the situation."
Pros: "Personal tv was on this flight. Everything on time and great service"
Cons: "Poor customer service.Flight was delayed and the employees at the counter where not helpful at almost missed my connection if the crew in Jersey weren't waiting for our flight to arrive.Since then I try my best not using United to flight"
Cons: "You have to pay to watch the movies."
Pros: "leaving on time"
Cons: "Crew's facial expression were upsetting to see since they looked unhappy. Should I be worried about my flight?"
Pros: "Friendly staff & great connection for Wi-Fi and the United app"
Cons: "Not many good food choices"
Pros: "That I got a window seat"
Cons: "Didn't like the boading system. Ppl. Had to stand for long time just for them to start announce boarding for each group"
Cons: "They kept delaying the flight. Finally, I decided to drive 6:30 hours."
Pros: "Nothing it was a mess."
Cons: "Didn't like how the representatives treated me when I called in for an issue, then was told I was out of luck for the hundreds of dollars, no resolution"
Cons: "The flight was cancelled and I wasn't even notified."
Cons: "Your staff needs to be much more strict with carry-ons. So many people getting on with more than 2 items (1 item and one personal item). It is kind of ridiculous. If a small suitcase does not fit in the overhead bin without taking all the space, people should be forced to check it. Please adhere to your own policies. Not fair to people that don't board first at all."
Pros: "The Dreamliner is a very nice plane to fly on. Crew was friendly overall. Food was average. Entertainment was good. Blankets were too thin for a 14+ hour flight. I would fly this particular flight again though. Price was the best when I booked it."
Pros: "nothing totally a rip off"
Cons: "I paid 125 for my hockey bag. Flight was delayed but no email or anything. Changing my flight was miserable staff so rude and people on phones can barely speak"
Pros: "Efficient and arrived early."
Pros: "Great Crew! Very professional. Great communication. Very Comfortable."
Cons: "Upgraded seat on Airbus to phone charger and there wasn't one!"
Cons: "I was in the center bulkhead seat with an very oversized man on the aisle seat with a "service dog". It was not a service dog in the sense that it was all over the place--on my feet and in the aisle where it tripped a stewardess more than once and she told him it couldn't be in the aisle. So it pushed over to my seat because the guy was just to big to share his legroom. It shredded napkins the man dropped which a trained dog would not do. it bounced his tray table up causing him to drop his two vodkas. I had to have the stewardess tell him to move his arm and body out of my seat so I could stow my tray for landing. When waiting for my ride outside the dog was off lease and ran into the pickup lanes where the man had to chase him down. A true service dog would never behave like that."
Pros: "It seemed to go by quickly and smoothly"
Cons: "The guy next to me took up way too much room. The entertainment was expensive, and boarding was late due to an issue with the walkway not lining up with the aircraft"
Pros: "Being switched to a different, better airline after the flight was delayed by over 3 hours"
Cons: "Flight was delayed by 3 hours, missed my connecting flight, spent the night sleeping on the hard tile floor of the airport, got kicked out of airport at 1am due to the air port closing, had the then spend the rest of the early morning on the baggage claim floor until terminal opens. YOU SUCK"
Cons: "I missed my connection in DEN to DSM by MINUTES!!! The flight crew from OAX to DEN would NOT ask for the flight to DSM to wait. We were only 2gates away!!! So much for the friendly skies."
Cons: "It never left"
Pros: "Everything went better than expected, no line, easy flights , short layovers. Everything just went smooth."
Cons: "When I am flying across the country I expect that the movies should be included. If you're going to charge for it the prices of tickets need to come down since it used to be included."
Pros: "Although the flight was cancelled due to the hurricane i got my money back."
Pros: "Love the non-stop service from Newark to Madison."
Cons: "What can you do? This model of jet is just a shuttle train. Only a two hour flight, but the snack is a bit chintzy. Not up to Lufthansa standards."
Cons: "Late night flight to begin with then mechanical issues so more delay which made it later. Chicago ground folks were very good at keeping us informed on the status."
Pros: "Was on time"
Cons: "Felt like herded cattle on flight - very cramped and uncomfortable"
Cons: "The seats had no infotainment system No food Cramped"
Pros: "I lost my flight called United and they booked me in another fly with no problem customer service was great definitely I will fly more often on united thank you"
Cons: "The fee ...lol , but is worth it."
Cons: "Flight was running late. I had to run to reach to another terminal for my next flight."
Pros: "Plane was clean and crew was helpful and professional."
Cons: "Flight was not on time."
Pros: "Entertainment was good. Seats were comfortable."
Cons: "1.5hr wait at the gate for baggage to be transferred."
Cons: "- was hot on the plane - That you had to pay to watch tv. There should be at least a few channels that are Free. (especially since this was a 5 hour flight) - Complimentary snacks (pretzels) were all smushed."
Pros: "Your staff was wonderful! Everyone was patient and compassionate. I was asked to move to the back to balance the plane and the stewardess was extremely empathetic."
Cons: "I hoped there would be more room. I felt like I was always in the way even sitting in my seat."
Cons: "The very very long delay"
Pros: "Everything ‼️"
Pros: "Great price, easy to purchase thru kayak, change notification thru smartphone. Check in on smartphone, with electronic ticketing, was able to call United to add TSA fast pass/KTN, some reason kayak didn't have place to add when originally booked. Overall a great experience!"
Pros: "The United Service was a VIP treatment for me. Im very happy with this airliner."
Cons: "I need to pay for the entertainment I know the movies have cost but the TV and Music was a sad moment for me thanks God I Have tetris on my cell."
Pros: "Getting back on board and continue will my flight."
Cons: "Waiting hours to reboard."
Pros: "Boarding went fairly quick and the flight was a quick one. Friendly and efficient staff!"
Cons: "This plane was even smaller than the previous one, it's hard to fly in comfort when you're over 6'."
Pros: "Fast and nice"
Cons: "I have no complaints"
Pros: "Their saving grace was the flight attendant from Newark to Manchester. First and only person who was friendly and happy to "serve" a customer! (I think his name was Conner...)"
Cons: "Boarding was 30 mins late, they switched gates twice and the terminal was a million light years from where my connecting flight had come in. Which would have been fine, but the transportation between them was a mess. No free entertainment whatsoever. Not even the sky tracker."
Pros: "I got lucky and was placed in an exit row, although my wife and I were only able to sit together in one flight"
Cons: "The first flight was delayed for no good reason. The plan was at the airport hangar it was its first flight of the day. Then our connection was only an hour that turned into 20 minutes we had to sprint across the airport to make our next flight. Once on the flight we had no issues but this set us up for a terrible experience."
Airlines flying to Parma have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Parma
Masks required on board, masks provided on flights to Parma
Social distancing seating
Middle seats unavailable to book on flights to Parma
Testing for antibodies, testing for symptoms for flights to Parma
Waiving of change fees. Search flexible flights to Parma