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Pros: Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average.

Pros: New aircraft with comfortable business seats

Cons: More than 4 hours delay! Not all selection from food menu available

Pros: Excellent crews

Pros: Land crew attention was polite and nice

Cons: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Pros: flight was on time

Cons: Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter.

Pros: Nothing

Cons: Everything starting from the check in to on board restrooms

Cons: Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough

Pros: The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening.

Cons: Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation

Pros: The seats were very comfortable and generally this flight is comfy

Cons: The queue during boarding is very long, they need to add counters

Pros: Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!

Cons: Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not

Pros: Crew was helpful, everythinf fine

Cons: The food was not so good. Bit cold..

Cons: Stop using old planes with no personal entertainment systems on the back of the seats.

Cons: Old aircraft rickety seats

Pros: Crew was very friendly and professional

Cons: 45 minutes late departure

Pros: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Cons: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

Pros: G

Cons: G

Pros: I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers.

Pros: I liked the fligth attendant

Pros: Crew were helpful

Cons: Food was very poor with very limited choices and no entertainment system on this flight

Pros: everything was pretty adequate

Cons: they skipped me when they passed out food and never came back.