Pros: "Crew very polite and friendly"
Cons: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Pros: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Cons: "Nothing Better than average flight"
Pros: "Crew were great. Flight was not full."
Cons: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
Pros: "The crew was terrific. Always smiling and helpful."
Cons: "If you need more space economy is a tight fit. It would be better to upgrade."
Pros: "Lie-flat seats in business class"
Cons: "4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing."
Pros: "Hotel location is convenient, quite comfortable and clean."
Cons: "I love the foods in Hongkong, so many varieties . Price wise is affordable."
Pros: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
Pros: "The comfort and caring staff"
Cons: "Food serve a bit slow with the no of pax and long queue for the washroom"
Pros: "The economy section of the upper deck of the A380 is great!"
Pros: "crew very helpful with seating service on board also good"
Cons: "head phones for entertainment very uncomfortable Food not to my taste"
Pros: "The crew was nice"
Cons: "Better food and cooked throughly and better seat and more blankets."
Pros: "Entertainment system"
Cons: "The food and the crew way of speaking to people"
Cons: "Ahmedabad is the worst of Indian international airports. Emirates can't manage that zoo."
Cons: "Cairo airport: Personnel have no manners. Rude, disdainful security staff who bark at passenges as if everyone is a criminal. Must be related to the Egyptian mindset. Dubai airport: Endless taxiing from aircraft to terminals, endless shuttle rides between terminals. You feel like a rat scuttling through underground tunnels and dismal byways through a wateland of darkness to be spat out at ugly, uninviting entrances somewhere in the bowels of Dubai International. No signs, no knowledgeable personnel to explain anything to you. No attempt at making travelers feel comfortable, no attempt at making the surroundings look pleasant. Must be the culture. The flight itself has wonderful staff, but the airport makes me not want to fly Emirates again!"
Pros: "The a380 business class was the greatest flying experience I ever had. Second to NONE! Must try and book if possible. I fly a LOT and this was just absolutely amazing."
Cons: "Nothing really! Although they do run out of food options so sit as far in the front as possible."
Pros: "Excellent. All the staff were great and helpful."
Cons: "I forgot to ask them to put to add my quantas points for the flight home and an worries I can’t noe but need to try and do that tomorrow. There was no where to add them when I booked the flights."
Pros: "Entertainment and space were great. Lots of options."
Cons: "Crew seemed as tired as I did. The food could have been better for the price."
Pros: "The ways cabin Crew treated customers very well and politely . I feel comfortable."
Cons: "Because you guys treated customers well so they did something over. I flight from Genève airport to Hanoi but i transfer in Dubai. Next to me is a 3 girls. They are keep talking around three hours it’s doesn’t problem if a cabin Crew didn’t give them many bottles of wine. They are drinking for three hours with 9 bottles for 3 girls. They are talked so loudly,drunk and the smell very bad.you know i couldn’t sleep but When They are asking for more wine and the cabin crew also give it for them, i cant belived it!!!. And another guy he want to enjoy with them and asked me to change a sit, i want to sleep and i though it will be better for me. But its not. They are talked more louder. And the problem is when they are getting drunk, the guy back to his sit and take something in his cabin, because he can not control his actions so some stuff from his bag drop down over my head also my body. I was mad but how should i do? Point at his face and tell something bad? Oh i can not. canbin crew just comes and say sorry with me. That is a bad flight that i ever had. You treat customers well but you should have a limit. Im so disappointed about my flight of that day. Thank you"
Pros: "The entertainment system was really good..."
Cons: "The food was poor compared to other airlines...IE British airlines void us great"
Pros: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"
Pros: "Amazing staff, clean plane, good food, comfortable seats in business"
Cons: "Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous."
Pros: "The service. The friendly crew. The clean airplane and bathrooms, the food and drinks. A1"
Pros: "I was at airport 1 hour before the flight time But they already closed the gate, and I missed the flight, and my return flight is gone too Omg to much for me"
Cons: "I wish you can do something for me Because the tickets is really expensive"
Pros: "The entertainment was good."
Cons: "The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app."
Pros: "Convince, as this is good direct flight from Nagpur."
Cons: "Improve quality of crew and service from Doha to Nagpur sector."
Pros: "The crew was polite and professional"
Cons: "The food was disgusting The plane is dirty The bags are treated badly"
Pros: "Attentive crew, good menu"
Cons: "Providing in-ear noise-canceling headphones instead of the typical around ear noise-canceling headphones"
Pros: "The crew were great and served food timely. The seats were also comfortable and we traveled with infant. The crew was super supportive for parents with infant."
Cons: "dont falsely claim that you have wifi if you cannot connect to satellite. The ground staffs needs training on behavior and how to treat infants."
Cons: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."
Pros: "Our flight attendants were all amazing, but especially Joanna!! She was outstanding and went above and beyond to assist us in every way possible!!"
Check in was quick and gentleman was very nice and friendly, during flight crew members were polite and attentive, food wasn’t as it should’ve been. Entertainment section needed to be updated i.e add new movies
Pros: "Crew were responsive. 787 has more legroom & better recliner, window shading was amazing"
Cons: "Vegetarian food quality needs improvement"
Pros: "Seats were comfortable."
Cons: "Worst ground staff in Abu Dhabi and in LA. Will never fly them again. Were very unhelpful when boarding the flight in Abu Dhabi. In fact they encouraged us to not board and take another flight the next day!!! Worst flying experience ever. Will never fly them again!!!"
Pros: "The food"
Cons: "Extra leg space. Nicer crew. Better airport and boarding experience"
Pros: "I go an email that this flight has not been purchased. I had to call the company directly to purchase. Kayak website never made any correction in the my trips section. Which made me believe falsely that I have a confirmed booking."
Pros: "Despite being nearly full it was comfortable. A fair choice on entertainment. Pleasent professional crew."
Cons: "There was a disagreement about my hand luggage. At check in it was agreed I coukd take it on board even though it was 8.9 kilos. Just before security they said no. After going back and forwards it was agreed. No fault of the airline there were several infant children close to my seat. At times it was annoying"
Pros: "Food and entertainment was good"
Cons: "If your someone with mild restless leg syndrome, go business class or the leg room package or you will be miserable."
Pros: "The aircraft , the cleanliness and the hospitable staff"
Cons: "The food was not as per the standard, the ticket said lunch but we got refreshments . The boarding took lots of time as they have forced us to remove a 1 kg excess to the 23kg allowed . Staff should make sure that people are sitting on their designated seats, rather than just guiding them to their seats. At least 4 were sitting not on their seats in row 15 and 16, these are what I saw"
Pros: "Flight was very comfortable from boarding to landing."
Cons: "Food was just very normal and lack variety. Should provide more options."
Pros: "I like the treatment given in the flight from Dubai to JFK and vice versa"
Cons: "The Connecting flight from Dubai to New Delhi was full of chaos. You should consider females seat priority while allocating the seats. I was so uncomfortable sitting with a person who was drinking whisky repeatedly and also please take care of the smell in the aircraft , it was really bad in the flight from Dubai to N Delhi Juice should have some more options"
Hot, uncomfortable and very rough take off and landing. Very regrettable.
Cons: "I changed my flight but they didn’t change it and now I’m stuck!!!"
Pros: "Crew were helpful"
Cons: "Food was very poor with very limited choices and no entertainment system on this flight"
Cons: "Stop using old planes with no personal entertainment systems on the back of the seats."
Pros: "The crew was amazing. The crew is an asset to the airline"
Cons: "Boarding is chaotic."
Pros: "Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this."
Cons: "The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful."
Pros: "Ease to select seats on line The flight was a little delayed but they got me to my connecting flight on time at Addis Ababa. Good on board service"
Pros: "Ground stuff was trying tobe very helpful but it ended with trying. Also they did not inform us about he change of stoping in Cairo"
Cons: "Old airport that is uncomfortable with bad lounges that are not even worth going into."
Pros: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Cons: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Cons: "Boarding was a bit strange - everyone seated at the gate had to get up, leave the area, and then wait in line to have their passports checked before sitting back down in the same area. After that though, boarding was perfectly smooth & honestly one of the fastest I’ve seen!"