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Pros: With a little tail wind, this flight can be as short as 1.5 hours! Crew was positive and quick with great service. Baggage collected within 20 minutes of landing.

Pros: The airport staff went to great length to try and assist me but couldn't due to things not in their control.

Cons: Checking in was a huge hassle as they checked by bags in all the way to Dublin but could only give me a boarding pass for one flight.

Cons: My ticket was cancelled because Kiwi did not pay the airline. It cost me tons of extra money, and seriously delayed my trip!

Cons: No window at seat row 11, no warning about this at check-in

Pros: Flight was good.

Cons: Did have a few small children on board. So on approach they obviously had problems with their ears..

Pros: Crew seemed to be well trained.

Cons: 4th flight out of 7 that was delayed and pilots are on strike.

Pros: Pay for everything, abd lots of choices NA.

Cons: See above

Pros: Good flight once in air and made up lost time.

Cons: Long wait to.check in at Zanzibar

Pros: Excellent assistance

Cons: Nothing

Pros: Attendants are professional in their approach. Flight is typically not on time at arrival (origin) but the Kulula teams are usually able to turn the plane around and be flying back in time to meet their take off times.

Cons: Pathetic. 2 hour delay

Pros: Cost and quickness.

Cons: Tiny cramped plane.

Cons: Flight from KZN to Cape Town International. Most unprofessional ladies. Couldn't stop chatting about private business. Extremely loud. Had a friend who was off duty come to the front where they were working. She couldn't stop chatting. Also ,these ladies are a bit overweight ( some of them standards

Cons: Flight delayed almost 2 hours

Pros: Very happily surprised by the quality of the food on the flight. It was flesh and delicious. Crew was very friendly, professional.

Cons: Nice flight all around.

Pros: The crew was friendly and helpful.

Cons: Boarding times were totally messed up. Boarded an hour later than the scheduled time.

Cons: Except for nuts and regular drinks no food was available that was complimentary.

Pros: Attendants are professional in their approach. Flight is typically not on time at arrival (origin) but the Kulula teams are usually able to turn the plane around and be flying back in time to meet their take off times.

Cons: Missed connection by 3 min due to not booking bags through as they do not have an agreement with SAA. Absolutly no sympathy for $400USD rebooking of flights!

Pros: Quick boarding

Cons: Crying babies

Pros: Punctuality, comfort

Cons: Check in made us queue for 15minutes before actually checking people in.

Cons: The flight was delayed a bit, so I had to rush to get to my connecting flight. The process of boarding was a bit of a free for all.

Cons: Lost luggage

Pros: Pay for everything, abd lots of choices NA.

Cons: See above

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Cons: service and punctuality all good

Pros: Timely service is their main priority. Excellent

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: The frenlynes

Pros: Flight itself was not bad

Cons: The lead up was poor. Lies were told about delays. Should have departed at 14h35 and eventually only left at 17h24. Due to technical issues and not systems as originally stated. Really!

Pros: With a little tail wind, this flight can be as short as 1.5 hours! Crew was positive and quick with great service. Baggage collected within 20 minutes of landing.

Pros: Color green is nice.

Cons: Flight delayed multiple times. Nothing complemtry even with long delays. Forced to pay for water. Online extra bag purchase was not working. After calling in, their system was also down. Forced me to pay extra price at the airport.

Cons: Really great and kind service.

Pros: just arriving home safe

Cons: No choice on Breakfast meal. No halaal meal

Cons: The food that they give you on the plane could have been better. The lunch they provided was terrible.

Cons: The food was bland and they didn’t have enough of each option. For one meal I couldn’t get what I requested and just barely got it for the second one.

Pros: Very comfortable seat, great crew

Cons: Offering card payment for food and drinks

Pros: Staff and comfort of this airline was great.

Pros: Pay for everything, abd lots of choices NA.

Cons: See above

Cons: Excellent service

Pros: Caring and courteous crew.

Cons: Crampped more than 90mins late -- made me miss the last train and cost me a large taxi fare to get home! Terribly disappointing experience. The morning flight to East London was also over an hour late because (according to the Captain) the aircraft was late in coming out of its weekly service! Hope never having to resort to Kulula ever again!

Pros: Hot meal a pleasant surprise.

Cons: One hour delay. One piece of baggage lost, which arrived the next day.

Cons: Except for nuts and regular drinks no food was available that was complimentary.

Pros: Crew helpful. Reasonable amount of leg room

Cons: Good value for money

Pros: Timely service is their main priority. Excellent

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Pros: Take off and landing was smooth

Pros: Very comfortable seat, great crew

Cons: Offering card payment for food and drinks

Cons: I had a terrible experience,I complained to the supervisor and to guest care,they replied but still not happy the way they handed the matter.I will never fly with mango again

Pros: Flight was very punctual and staff efficient

Cons: Bagged reclaim took ages

Cons: Delay of 3 hours unacceptable

Pros: Timely service is their main priority. Excellent

Cons: service and punctuality all good

Cons: FlySafair forced me to pay for my second bag - even though my ticket was clearly marked "2 bags" all the way to Cape Town. Totally disgusted with this airline, not honoring the ticket. And they way they treated me about it makes me never want to fly with them again. Warning: Seats don't recline!!!

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Short and sweet

Cons: Too short of a flight.

Cons: No window at seat row 11, no warning about this at check-in

Cons: Late as usual albeit due to weather conditions!

Pros: Attendants are professional in their approach. Flight is typically not on time at arrival (origin) but the Kulula teams are usually able to turn the plane around and be flying back in time to meet their take off times.