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Pros: The crew is always smiling and ready to help you and I really like that.

Pros: Fast service and precise timing

Cons: just an old plane. still had ashtrays in it. but overall ok because arrived safely and professionalism of staff was quite commendable

Pros: Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks

Pros: Crew were good early on but didn’t check later on

Cons: It was ridiculously hot and the crew didn’t offer water after initial drinks run and we were seriously dehydrated. The flight was delayed and although the first half an hour we had excellent service there was no follow up service and the temperature in the plane was really very uncomfortable

Pros: The staff was amazing. Took care of the flight well.

Cons: The seats that I purchased were “premium economy” the only thing premium was the price I have flown premium with other airlines and there is a difference in leg room and seat size. There was none on this flight. The seats were the same size and room as regular economy. Not what I paid for. I will never fly BA again.

Cons: With 2h30 hours delayed flight I missed my train and had to have a hotel Arcturus airport in Amsterdam and continue my journey only the day after.

Pros: Great crew—really great

Cons: Entertainment screen hard to view. It’s low def. and not bright

Pros: Boarding and service

Cons: Seat is too hard for this long flight. Bigger pillow would help.

Pros: Well, maybe except of these "preferred sitting" arrangement. The sit was in front of open space and restrooms. Constantly people were standing and waiting for the restroom. Their butts were literally at the "preferred sited" passengers faces. I felt, I would be way more happy in a regular sit.

Cons: Such sits should not be declared preferred and cost more.

Pros: We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed.

Cons: Boarding from bus and no aero bridge

Cons: Online check in was not accessible.

Pros: Service

Cons: All was as good as expected

Cons: Vincent, the Director of Services ensured that this is the best flight I have ever had on AC’s Business Class

Pros: The crew was nice.

Cons: Everything is too cramped. The sound on the entertainment unit is terrible.

Pros: Nothing

Cons: Terrible flight experience from delta

Pros: The head flight attendant was very nice and fun!! She made a delayed flight so much better. Plus, or pilot was great!

Pros: The crew was amazing and seats were comfortable

Cons: Nothing

Cons: Seats are terrible - need replacing-worn out; say like Queen Latina, setting on top of one another; absolutely no leg room!

Pros: Good to have on board internet

Cons: Quicker boarding of passengers.

Cons: Im paid for confort. But give a economic. Maybe mix with golairline.

Pros: nice crew and newer plane

Pros: We left on time and arrived early. The seat in comfort class had excellent leg room.

Cons: The food was mediocre, to say the least.

Cons: The seats hurt to sit in for long than a couple hours.

Pros: We upgraded to business class so service was super attentive

Cons: Business class on AC was equal to premium economy on west jet but lwithout the amenities on west jet

Pros: They had a movie screen with movies available. Even though the trip was short, it was nice to have that option.

Pros: fast efficient boarding.. quick flight..comfortable

Cons: My flight was serviced by British Airways. The temperature in the cabinet was very warm and there were no fan controls. The seats are very narrow. Miserable 9hr flight from London to Denver

Cons: They made me checkin a small bag

Cons: Less leg room than on other airlines, Crew was noisy, credit card reader was broken so all payments processed manually, maybe they were behind schedule because of this and were rushing through the cabin as a big group

Pros: The crew was ok. They seemed really hectic between Heathrow to Rome.

Cons: The seats were too tiny for business class. Nowhere to put anything. So close to next passenger. I would not fly business class again on BA Terrible entertainment. No interesting movies. I guess they tried to have movies only with British actors/actresses. Nothing current. That’s pretty bad for almost. 10 hours flt. He seats in business class between Heathrow to Rome were like regular seats except with the middle seat blocked off. Food was just ok.