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Pros: Everything.

Cons: better assistance for people on wheelchairs in the airport.

Cons: I could not check in online and BA is not available on the kiosk in the airport.

Cons: Much better

Pros: Nothing.

Cons: Timeliness. Cleanliness. Service. Food and drinks.

Pros: Boarding process and customer service

Cons: Food could have been better and seating comfort

Pros: hilarious crew and they were very helpful

Cons: seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone

Pros: The flight was redirected to ottawa due weather conditions specifically high wind which in my 20 years of traveling never experienced this here in Canada. We stayed for an hour and at the end of it arrived at Montreal airport at 3:45pm. Terrible service. Refund and or adjustment on tickets price should be reviewed.

Cons: Late

Pros: Less hand bags, a lot of people trying to put their hand luggage ans there was no space

Cons: Controll the quantity of packages per person

Pros: I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!

Pros: Crew was amazing. I will never fly to Europe with anyone else. No joke. Best flying expierence ever.

Cons: Honestly nothing. From start to finish great time.

Pros: Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight.

Cons: Better entertainment selection.

Cons: On time

Pros: Short flight

Pros: Nothing

Cons: It

Pros: Good seats, friendly staff, quick boarding.

Cons: free snacks

Pros: Somewhat

Cons: Food

Pros: Very pleasant and helpful crew

Cons: Improved seating comfort, leg barrier or something

Pros: All Crew from check in to departing plane was wonderful! Best customer service of all the airlines I’ve flown with.

Cons: The entertainment wasn’t working initially.

Pros: Quick flight and boarding

Pros: The planes were well maintained. Good entertain emend choices. Food was decent too

Pros: Seat was both comfortable and spacious. Crew were very attentive and personable.

Cons: Really great flight. Can’t say enough about it.

Pros: Uncomfortable seats.

Cons: Seats, and helping passengers when they have delays

Cons: Seats not comfortable for long haul, better care

Pros: The planes were well maintained. Good entertain emend choices. Food was decent too

Pros: Crew was fantastic!

Pros: Comfortable and Clean

Pros: Planes were comfortable and well maintained.

Pros: Crew and pilot great.

Cons: Toilet was dirty.

Pros: Amy was absolutely amazing! She was attentive, knowledgeable, and friendly! One of the best flight attendants l have ever met.

Cons: They cancelled and did nothing to help via 2 hours of phone calls. I was heading to conference and they did nothing In Hong Kong the BA first class service was fabulous and got my travel arranged The idiots on the phone sounded like they had never flown

Cons: Sorry the attitude to help people after a cancelled flight is sucks,

Pros: The most amazing service, good food and great steward

Pros: Yes

Cons: Best airline

Pros: Nothing was good, Soeacial meal Asian food was pathetic no taste completely bland. Boarding was chaos, too many confusions and crew was clueless. Will never fly A380 again as there are too many passengers and airline don’t know how to handle. On arriving in DEL the baggage room 2:30 hrs to come. Totally disappointed. Lufthansa has no control whatsoever they don’t even care.

Cons: Everything related to flight could have been better. I have flown Lufthansa multiple times in the past never had such drastic issues like this time. Completely disappointed. Should have booked Qatar instead.

Pros: Nothing. The flight was delayed and I missed my connection

Cons: My flight leaving on time

Pros: Crew and pilot great.

Cons: Toilet was dirty.

Pros: Everything was impeccable

Cons: Nothing except the rude passagers. But that is out of the hands of the airline..

Pros: Crew was great and movie selection was good. And the food was also good

Cons: It was all good!

Pros: Nothing.

Cons: Timeliness. Cleanliness. Service. Food and drinks.

Pros: Really friendly and efficient crew.

Cons: Seats and entertainment screen.

Pros: Got to the destination

Cons: Everything

Pros: Nothing. The flight was delayed and I missed my connection

Cons: My flight leaving on time

Cons: The video screen freaked up a lot and I was unable to watch movies listen to music for the better part of the 11 hour flight. I noticed other passengers had the same problem.