Daily cleaning, installation of cabin HEPA filters on flights from San José to Cape Town
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 28h 15m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines (R11 376) and American Airlines (R21 267), and the lowest round-trip tickets have been found on British Airways (R22 948) and Multiple Airlines (R23 677).
When flying out of San José you will be using San José Juan Santamaria Intl, often referred to as San José Airport. You will be landing at Cape Town Intl, also known as Cape Town Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San José to Cape Town.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Cape Town from San José is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Cape Town with an airline and back to San José with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Cape Town from San José up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "CREW WAS GOOD FOOD AND SERVICE WAS TERRIBLE"
Cons: "NO SEAT MONITOR WAS WORKING. ANNOUNCEMENT WAS TERRIBLE.SEAT WAS MUTILATED FOOT REST WAS NOT WORKING.OVER ALL VERY POOR SERVICE."
Cons: "Outstanding airline either to IST or beyond!"
Cons: "they allowed either carryon or a personal pack"
Pros: "Great food. Great seats. Great stuff. Great plane and the landing did not feel st all! Definitely am happy!"
Pros: "Everything...the food was delicious, the staff was gracious and always went the extra mile."
Cons: "Our name wasn’t on the plane first ! After a while our names showed up than the plane left 25 minutes earlier and we were stuck in the airport and no one try to help they just informed us after 4 hours that we need to pay 600$ penalty!"
Pros: "Nice plane , nice crew. Ok food , not as good as Sfo to Ist ."
Cons: "We left delayed as it seemed they were waiting for someone. Older 777 wich shows wear."
Pros: "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Cons: "There was nothing really to dislike here."
Cons: "I had to rearrange my bags 3-4 times even though I paid $80 additional for extra weight"
Pros: "Everything! Food was amazing!"
Cons: "Missed this flight due a layover and had to wait in the airport overnight."
Cons: "long lay over"
Pros: "Sleeping accommodations, storage, crew attentiveness in business class was outstanding. 5he business lounge in Istanbul was the best ever. Great airline."
Cons: "On time"
Pros: "Boarding and arrival was on time."
Cons: "Crew unprofessional, gave my vegan sister a chicken sandwich, forgot to serve some guests, they were unpolite and inpatient."
Cons: "Why were they first from the Turkish Airlines staf to puschese new tickets and pay out of packet"
Pros: "Comfort and service."
Pros: "Service and food"
Pros: "Only the stewardesses very helpful and professional"
Cons: "The seats"
Cons: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."
Pros: "Flight was on time, relatively clean and the food was quite nice"
Cons: "For a flight leaving at almost 1 am, it's quite annoying to be force fed dinner and prevented to sleep for the first two hours of the flight. Dim the lights and do "on demand" dinner please."
Pros: "food was good"
Cons: "wifi was announced but did not work"
Pros: "Turkish Airlines is a wonderful airline. The service was excellent and the food was delicious and plentiful. They are organized and helpful. On time and smooth flying and landing."
Cons: "Seats are very tight (for those of us who always have to fly economy). Wish there was more legroom."
Cons: "Delayed flight. Lost baggage. Although promised to be delivered on the next day, it didn't happen. Still waiting for resolution of this issue."
Cons: "Very disorganized the gate checking, staff ne d hospitality training . You ESP not have time for your queries and concerns . They are always in a hurry to finish talkign to you . Poor hygiene. The bathrooms are very dirty and has nomjand soap to wash your hands . Male staff in board come across unpolite. ingelt inwelcomed by the male flight attendant port side at the back.?"
Cons: "They changed checkined seat numbers. Air conditioning was a total failure."
Pros: "The flights themselves were fine"
Cons: "However, having a long layover in Istanbul airport was a problem as there are no seats available to sit it for hours. If Turkish Airlines wishes to continue to be a major travel hub they will need to cater to transit passengers."
Pros: "A much nicer 777 on this leg."
Cons: "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
Pros: "Boarding was easy"
Cons: "Food, service and very mean crew. Upon landing in Istanbul no guidance is provided about your next flight and nobody helps. Very crowded and small airport."
Cons: "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"
Pros: "not much"
Cons: "flight delays, lost bag, did not get delivered for over two days"
Pros: "The flight was smooth"
Cons: "They had rotten food and didn't even tell us when serving would begin. Also they lost our luggage in spite of having our tag #. How does an airline not put a tag on a bag and give a bagage tag to a customer. ?? And after going on a cruise with one Carry on and everything Lost they don't even give us an allowance or a normal kit for toiletries and no one answers our questions. All the calls go to the call center that has no idea about how to track a bag. There are no managers to help and the customer service stinks"
Cons: "Food was dried out and tasteless"
Pros: "As above"
Cons: "As above"
Pros: "I used the prime lounge in Istanbul and when it was time to go, I was able to practically walk on the plane without any wait. The seats were comfy and didn't have a ton of legroom but it wasn't bad. The staff we're friendly and helpful. The in-flight entertainment had a pretty impressive selection and had one of the best-designed interfaces I've seen so far (and I've ridden a variety of airlines). Last and most important, the food was hands down the BEST I've had on a plane. Turkish is killing it, they're my new go-to airline!"
Cons: "I really can't complain about anything, even if I try! Maybe the touch screen sensitivity on the entertainment console seemed a little off, but that's just nitpicking"
Cons: "great delay without explanations"
Pros: "Quick and nice"
Cons: "We stayed on plane for long time before it took off, and we arrived late, food was not good"
Cons: "Leg space a nighrmare!! Was uncomfortable for all the 13 hrs of the flight. Terrible experience"
Pros: "It was a 12 or 13 hour flight and except for sitting too much we were never uncomfortable. The service level made me think we were back in the 80's. Hot towels, attentive service, tons of food and free drinks. There was actually one meal that we would have eaten even if it wasn't on a plane. They gave out full size blankets and pretty fluffy pillows. (I bring our own anymore, because you never know if you will get one on most airlines, and if you do they're usually useless). Their entertainment system was amazing. We caught up on all the recently released movies that we've wanted to see for FREE! If only Netflix had this quality of movie offerings. They had fresh flowers in the huge bathrooms. It's that type of attention to detail you just really don't see anymore."
Cons: "Can't think of a thing that could actually be changed."
Pros: "Service when it was done"
Cons: "Infrequent service Crowded Entertainment system bad"
Cons: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Pros: "The crew was very nice and accommodating. The seats were comfortable."
Cons: "There was no order or control when we got to the gate. Three lines were converging on one to get to the gate and no one from security or the airline was trying to have order."
Pros: "Service was outstanding!"
Cons: "I have no complaints!"
Pros: "The crew is excellent"
Cons: "The seats area are too small my knees hurt as they hit just the edge of the food tray, impossible flight with the seat other than straight as you will be disturbing a lot the other passengers, although unfortunately some people do not care about the confort of the others"
Pros: "On time. Comfortable. Clean. Efficient"
Cons: "No non dairy alternatives in food. Chicken was tough and stringy."
Pros: "Food, service, attitude."
Cons: "In Istanbul airport not enough people speaking English. No USb to charge my phone."
Pros: "Attention, service, flight."
Pros: "It was an excellent trip with THY. The crew was very attentive for the requests and the needs of the passengers at all time (regardless of inconsiderate traveler). Since it is usually too expensive for me to travel with THY, one still can get a great deal if looked for deals in advance. Some of the best things about traveling with THY are being able to check 2 bags, unlimited drinks and food at all times and more leg room. Max"
Cons: "delay due to lack of deicing equipment"
Pros: "The plane was nice, entertainment options were great, pilot was super kind."
Pros: "There is Nothing that like"
Cons: "If you allowed me to get in this flight everything would've been fine.?"
Pros: "Everything was great. Our 4-hour flight went off without a hitch. We've flown with Delta many times and have never had any problems."
Cons: "the flight was delayed and so I missed my train home"
Pros: "Everything except landing at the same time my next flight was boarding. I had to sprint and was greeted my the meanest delta agent I have ever known. I didn’t know you could be that snotty. She would not Listen to me or help me get the correct seat o had signes up for"
Cons: "Attends on flight said to go ask gate crew to help me and I rushed out to be greeted again by the bus mean crude snotty agent. She told me to get my rear on the plane The attendants didn’t have a clue that she had others to board ( they all got upgrades) and I better move my rear. I was shocked."
Pros: "room and services"
Cons: "can't think of anything"
Cons: "People that take up more than one seat should be required to purchase two seats. The woman on the isle was over the arm Rest in my seat the entire trip. It is unfair to me. No one came to Take trash for 2 hours so we had to keep our tray tables down."
Cons: "Have to call out the delta lounge...excellent and healthy. My experience was outstanding. Thanks Delta"
Pros: "The flight was not crowded and plenty of flight attendants offering service throughout flight Also smoo5h flight."
Pros: "Priority boarding and on time"
Cons: "Poor service"
Pros: "It’s become a mediocre airline."
Cons: "My departure from NY flight tv was not working"
Pros: "love that Delta is now giving out Kind bars. Thanks!"
Pros: "Nothing - missed flight"
Cons: "Need to reschedule flight to tomorrow morning...."
Pros: "Every Delta employee that we encountered was professional and pleasant"
Pros: "Professional, courteous, and responsive crew and attendants."
Pros: "The crew both going and coming from San Jose, Costa Rica were incredible."
Cons: "The long waits on the tarmac waiting on other planes to leave. Which was a big problem because it caused a lot of us to either barely miss our flight or miss our flight."
Pros: "My flying experience with Delta was and has always been great. Always professional and courteous crew and employees."
Cons: "On time, free upgrade."
Cons: "My flight was delayed several times and had to rebook. Total delays were > 6 hours."
Pros: "Good abording"
Cons: "problems with seating assignment"
Pros: "The crew was gracious and accommodating."
Cons: "The plane showed wear and tear. We paid for delta+ premium economy and an exit row. The seating map online was misleading and we ended up next to the bathroom. The exit row food tray was broken and was hard to even sit a good tray on. The emergency exit door isn’t well insulated and we were absolutely freezing cold the entire flight. The seats were hard and uncomfortable. The food was not good for international travel. Overall I was very disappointed in this flight. I travel the world and on long hauls the planes need to be cleaned well and seats in working order."
Pros: "Great experience"
Pros: "No lines at the baggage drop off. No lines at TSA. Efficient and organized boarding. Seat area was clean. No delay, friendly energetic flight attendants."
Cons: "Lots of turbulence on the last 20 minutes of the flight. Captain had warned us. Nothing they can control though."
Pros: "Great service!"
Pros: "Like the airplane - Boeing 757. More comfortable than the 737."
Cons: "Don't like the towel dispenser location and function. Can't find it when standing and a bunch of them come out at one time."
Pros: "Thai was the first time in years delta was fast friendly and ONTIME with both departures and arrivals! That’s he most important to me!"
Cons: "No wifi available and The video entertainment service was bad: my video screen didn’t work- I asked for head phones and no one ever came back to me with some- luckily I had already Dwnld my own you tube and videos so I watch’s dmh own. I hope going home to hawaii these won’t be issue again"
Pros: "I flew on a basic economy fare (I understand the restrictions) and was seated in Economy Comfort +, so that was appreciated."
Cons: "I could see on the Fly Delta app that I had been placed in seat 10B, but neither the app nor my boarding pass gave me a group to board with, so I assumed that I needed to board with group 3, which necessitated gate-checking my rollerboard bag. Only when I approached the gate to board did I notice on the info screen that I had been "upgraded" to Comfort + and granted boarding with the Sky Priority group. I wish this had been clearer so I could have avoided waiting to board and gate-checking my bag. Minor inconvenience but room for improvement on Delta's part."
Cons: "Leg room"
Pros: "The flat bread pizza was good. The drink selections were good. The meals were terrible! Besides that, we had a great flight (13 hours)"
Cons: "The food The air was super dry (had nosebleeds twice)"
Cons: "The prices of the available snacks."
Pros: "Staff lovely"
Cons: "Flight delayed so we got bumped to a later connecting flight An eight hour trip became a 12 hour trip"
Pros: "I asked for a change of seat at the gate and was given it. It really made a difference to be at the window."
Pros: "That I was able to sit next to my husband"
Cons: "Everything else."
Pros: "Airport was being remodeled so there was a bit of confusion and lack of accommodation but other than that the flight was good"
Pros: "I liked the boarding process."
Cons: "Bigger seats are more helpful."
Pros: "We were two for two on not being able to understand the gate agents announcements. Please keep in mind that not everyone flies frequently. I'm convinced that the routine of the job blinds both the TSA and airline employees to this fact. Clear and concise instructions would be great, regulars will continue to ignore you. So no harm, no foul."
Pros: "It was on time"
Cons: "Too short of a layover in Atlanta"
Pros: "Friendly crew"
Cons: "The cost of the ticket"
Pros: "Easy boarding. Due to bad weather they kept us well informed. One hour late but not their fault."
Cons: "A little chilly in the waiting are."
Cons: "Delta doesn't manage their flight schedules and personnel with backup or standby crew in order to assist whenever there are delays across domestic flights. The plane was late to arrive at the gate and we were also told that while the pilot was ready to take off, we couldn't leave because we were waiting for a flight attendant to land from Pittsburgh (we were in La Guardia airport in NYC). delta would rather I convenience the flyer instead of hiring more personnel or figuring out standby or backup plans for delayed flights."
Pros: "on board service was nice and promptly"
Cons: "Delta continúes to use an older 757 in this 6-hour flight with cramped seats and seating arrangement in business class. I have taken this flight several times in the last 2 years and written about this issue but now doubt anybody cares about these comments. To make things worse, my seat would not recline!"
Cons: "Arrived at my destination almost two hours after the initial arrival time"
Cons: "1. Boarding order is not by seating making boarding very inefficient"
Pros: "Bulkhead seats - logos legroom"
Cons: "Very long boarding process - security checks and a long walk from connecting flight"
Pros: "The crew is always great. I liked the environment was cooler. It doesn't need to be refrigerator cold but keeping things on the cooler side is helpful."
Cons: "Boarding class and queuing for boarding is always a clusterf***. People will crowd the gate and board with the wrong class and that creates anxiety and leads to edginess. If a system could be worked out and enforced that would help."
Pros: "When our flight was delayed by four hours they gave us snacks at the gate. No one offered to reschedule."
Cons: "The 45 minute wait in the Sky Priority lane to drop off baggage. The flight was delayed because of weather and then their scheduling system crashed. Had to wait for a pilot. When we finally boarded at 5 we got peanuts in first class. That was worth the mileage upgrade. Upon landing there was a 1/2 wait on the tarmac to get a gate. That same plane, upon taking off back to DTW blew a tire upon take-off, had to do an emergency landing and everyone had to spend the night in NOLA after being delayed all day."
Pros: "The crew was amazing"
Cons: "The WiFi"
Pros: "Business class upgrade"
Cons: "Sitting in window next time"
Cons: "Leg room"
Pros: "The crew. The punctuality."
Cons: "The confort of the seats."
Cons: "Had our luggage checked for connecting flight in Frankfurt"
Cons: "More space on economy for long flights."
Cons: "Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so"
Pros: "Very helpful crew, good food."
Cons: "Flight was one hour late."
Pros: "very on time (before time actually), great crew - professional but also very friendly and you could see they liked their journey that day."
Cons: "for that flight really nothing - great."
Pros: "Friendly crew, great in flight beverage and snack service, bassinets for babies, comfortable flight"
Cons: "Play area for babies in economy class"
Pros: "The problem was with the booking, cancelled flights- under stable- but nobody willing to make it right. Flights still screwed up"
Cons: "Give some customer service to your paying customers. Don't make a bad situation worse. Practice a can do attitude. Very disappointed in customer service. Not the flight itself."
Pros: "The flight was on time."
Cons: "One of the flight attendance made hand gestures indicating eating when I asked him to repeat the dinner choices. That was very rude."
Pros: "On board crew was friendly and helpful"
Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."
Pros: "Lufthansa is great to fly with!"
Cons: "There is definetely not much space for passengers in economy' especially for such long flights and when the seat in front of you is inclined. Not pleasant to eat nor to watch movies. I had to slid in and out my seat whenever I wanted to go to the bathroom."
Pros: "The service on board was excellent."
Cons: "Boarding got a little bit chaotic for families with small children."
Pros: "Middle seat was empty in business class"
Cons: "Business class leg room was not much, if any, more than in economy but the ticket cost sure was a lot more."
Pros: "Crew was ok. Had to manage difficult passengers."
Cons: "No entertainment. Average food. Little space for legs."
Pros: "La atención del personal y el sistema de entretenimiento."
Cons: "La comida, no tenía buen sabor. El avión es poco cómodo (Airbus A340, clase económica)."
Cons: "Big chaos on airport: 3x changed the Gate, workers at boarding don’t speak English and ask me to speak Germany...everything was terrible and I never use Lufthansa again and don’t recommend to anybody..."
Pros: "Clean aircraft, very friendly crew, good food, overall great trip."
Pros: "On time Boarding was convenient"
Cons: "Food Seats"
Pros: "High quality service, attentive flight attendances, as always on Lufthansa."
Pros: "Firstly, the food was great!"
Cons: "I didn't like going downstairs to the bathroom. I'm sure there is a good reason why we did it. Also, the seats are too close together for a trip of that length of time."
Pros: "Food, drinks, crew hel;pful"
Cons: "Boarding was not orderly, stupid system of delayed displaying of gate assignment"
Cons: "Luggage didn’t make a Lufthansa connection even though both flights w."
Pros: "I was upgraded after all the pressure from thehurrricane this was the icing on the cake"
Pros: "Same as above."
Cons: "Same as above."
Pros: "Not much"
Cons: "Entertainment system wasn't working. 11 hour flight. Boring. No seat change available. No reading light, as light controlled by entertainment system. Seats in front of toilet cluster lit up every time door was opened. Crew were slow to react. Wasn't a priority. Ruined the excellent first leg of had from Philadelphia to Frankfurt. Do they run inferior planes to South Africa compared to USA?"
Pros: "After the delay I was given a spot on the direct flight so I didn't have to deal with the complications of the connecting flight. The staff was nice and helpful."
Cons: "Less knee room than usual. Very cramped."
Cons: "Delayed taking off due to airport queue."
Pros: "All the staff was very friendly and helpful."
Cons: "Terrible leg room."
Pros: "Surprised by so many entertainment options!"
Pros: "I liked it overall"
Cons: "I absolutely hated and was very surprised at the completely illogical step of making people who have connection flights wait. Lufthansa was the one that scheduled two of my flights so close together, not letting people with connection flights to un-board first is completely counterproductive. Most other airlines let people with connecting flights unboard first."
Pros: "Nice crew, made an effort to find a special meal that was ordered for the original connecting flight and was not transferred to the alternate flight since I boarded on standby."
Cons: "Had to sit on a window seat since due to a delayed previous flight I missed my connection and boarded on standby. I have long legs and it was extremely uncomfortable and painful to sit there."
Pros: "Main issue was the food was not as expected, it was a problem with kids food. Entertainment was also with No update movies, more of them classic or old."
Pros: "Lufthansa makes you feel like you're flying first class...even when you're flying in an economy cabin seat!"
Pros: "Quick flight, efficient boarding."
Cons: "Seats weren't very comfortable, but it was a short flight. Our layover was too short and our passport verification process almost made us miss our flight."
Pros: "THE MAIN CREDIT FOR LUFTHANSA FLIGHTS ARE VERY PUNCTUAL IN TIME"
Cons: "As there was a long wait, the gate change did not come quickly for notification."
Cons: "Flight was delayed 4 hours and resulted in missing FRA - DEL flight. No help at Air Canada with rebooking missed flight."
Pros: "The direction"
Cons: "One flight attendant was rude to me"
Cons: "Engine malfunctioned. Flight delayed 7 hours. All connections missed. Spent night in marginal hotel in Frankfurt."
Pros: "Great crew and service; food was good. On time departure and early arrival."
Cons: "Boarding was delayed; we were left remaining standing at the gate for much time later than the scheduled boarding"
Cons: "Lufthansa is not handing out any bottles. Water is served in small plastic glasses and does not come by often enough. I got off the plane dehydrated."
Pros: "Great movie selection"
Cons: "Food was terrible"
Pros: "The plane condition."
Cons: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Pros: "The seats were so comfortable"
Cons: "Free wifi"
Pros: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Cons: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Pros: "The crew was informative"
Cons: "Inflight sandwiches"
Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"
Pros: "The crew and the timing were ok"
Cons: "The seats were uncomfortable"
Pros: "Slow service."
Cons: "Better communication!"
Pros: "Friendly crew"
Cons: "Can’t think of anything"
Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Pros: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Cons: "Everything was very good."
Pros: "Crew was very engaging and service was good."
Cons: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Cons: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Pros: "Nice aircraft"
Cons: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Pros: "Helpful and kind crew"
Cons: "I wish there was WiFi"
Pros: "All good"
Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Cons: "old screens and entertainment system leg room to small"
Cons: "wasn't able to take the flight since I missed it"
Pros: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Pros: "Comfortable and well laid out seat area"
Cons: "Food was a little substandard for business class"
Pros: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Cons: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Pros: "I slept pretty much the whole time"
Cons: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Pros: "Good service onboard, good food. On time."
Pros: "Comfortable seats. Warm plane with happy staff."
Cons: "Maybe a second sandwich option for food, not everyone likes cheese."
Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."
Pros: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."
Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Pros: "Service provided by the staff"
Cons: "The navigation of the entertainment system is not very friendly"
Pros: "The supplied pack of toothpaste/toothbrush"
Cons: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
Pros: "quick and relaxed"
Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Pros: "The staff was fast and curteous."
Cons: "There is not anything to complain about besides the usual discomfort of travel."
Pros: "Same as above"
Pros: "It was a short flight so it was O.K."
Cons: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Cons: "seats on Jet air flight are very uncomfortable"
Cons: "Fewer entertainment options than the delta flight. I got excited with that first flight."
Pros: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"
Cons: "Nothing,perfect flight"
Pros: "The crew was very attentive and willing to assist with everything."
Cons: "Old plane"
Pros: "The food. Crew was ok"
Cons: "This is basically a southwest plain with a curtain to separate classes. No entertainment, no first class seats, no WiFi. Just a seat between us. No legroom. Y’all should be ashamed to call that first class. Waste of $"
Cons: "Really old plane with uncomfortable seats and really bad in flight options. The air conditioning was also broken so the entire flight felt hot and muggy, this is on a 12 hour flight!!"
Pros: "Easy boarding, friendly crew, good food"
Cons: "Nothing to report"
Pros: "Smooth flight without event. On time landing. Efficient deplaning."
Cons: "Newer plane. Seats , entertainment, cabin crew."
Pros: "Friendly competent staff"
Cons: "Nothing in particular"
Cons: "The temperature in the cabin was unbearably hot"
Pros: "Flight was on time."
Cons: "Not applicable."
Pros: "Good onboard entertainment. Normal headphone jacks."
Cons: "Arm rests did not move all the way up, so difficult to sleep on this overnight flight. Reduced seat pitch compared to some other airlines."
Cons: "I asked and confirmed twice on two separate phone calls that we would need a wheel chair assistance and they assured that it s notified on her ticket .. and still nothing was there for her .. she went by herself in London to the information desk asking for the wheel chair and in Lax no one even met"
Cons: "Only one round of drinks served?"
Cons: "Baggage delayed on arrival"
Pros: "Everything was as you would expect from BA"
Cons: "No complaints"
Pros: "Polite crew"
Cons: "The food, inflight entertainment. Our flight was delayed by over an hour."
Pros: "Efficient boarding, friendly staff"
Cons: "Very poor movie choice and poor quality screen"
Pros: "We pushed back from the gate about 24 minutes late and arrived at our destination about 38 minutes late. The four-course dinner (Chicken Tikka Masala or Penne Pasta) was good for airline food. The crew was friendly and professional."
Cons: "No USB power ports by the seats."
Cons: "finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50"
Pros: "Just flight attendants"
Cons: "I paid $123 for the flight and than I was profiled by the attended and forced to pay $85 to check in my carry on as a baggage. My carry on fit in the display model, it was 1/2 inch showing because of the handle and I was forced to pay an extra $85! Almost as much as my flight costed. When I was boarding the plane I saw several people with carry on baggage that were wider and longer than mine. I will never fly thru British Airways or book thru Kayak.com again. When I get back to my country I will file every complaint I can thru google and social media. I never felt so disrespected and ripped off!"
Pros: "As with every BA flight ive experienced, the crew is charming and witty, fun to talk to."
Cons: "Nothing extra - no legroom, no snacks, no drinks. EVERYTHING is an upcharge. The crew spends the whole flight running credit cards for a coke or a pack of cheese."
Pros: "The Crew were great"
Cons: "Boarding could have been more efficient"
Pros: "Thank you for your attention and very good service"
Cons: "TV Monitors absolutely obsoletes, very old, bud definition"
Pros: "Nothing to special comparing with other first class"
Cons: "Boarding process was very late, they made us wait in the cold for 10 min before letting us in the plane. The staff was professional but not too friendly and the place is old. When I purchased the ticket it said it was a airbus A380"
Pros: "Staff are friendly, accomodating for an unaccompanied child with me, upgraded me and helped to support the extra baggage needs"
Cons: "Old, dirty planes with bad enterainment systems and mediocre food and drink offerings. With the price of a ticket more than Emirates, KLM and other airlines, always really suprised the overall crappy hardware, infrastructure on planes etc. When can we get a decent plane to fly the long haul flights. And an actual entertainment system like to competitors?"
Pros: "I like the flight left on time"
Cons: "There were no self check in kiosk, only 3 people working to serve 50 took over and hour"
Pros: "Not much"
Cons: "There was an abusive passenger sitting behind me that kicked my chair the entire flight. They were angry that they didn't have more space and that I wanted to have my seat back. I offered to put it up during meal times to make sure they had enough space but that wasn't good enough. The crew knew what was happening and tried to get the other passenger to stop but the passenger persisted. The crew refused to upgrade me even though I had paid for an aisle seat and there were no other aisle seats available for me to move to. I find this service unacceptable. I probably won't be willing to fly BA again as they obviously care more about money than ensuring their customers are comfortable."
Pros: "speediness of boarding"
Cons: "too slow service, it took almost to landing to get offered drinks and sale, crew weren't very efficient."
Cons: "definitely a significant downgrade from my first flight from dallas to london. this flight from london to bangalore was outdated, with old entertainment systems, no usb connection, no snacks available. also we were shuttled from the boarding area on a crowded bus to the plan and had to climb several stairs with our heavy handbaggage up to enter the plane. crew was ok, nothing special. i've traveled british airways quite a few times from the USA via London to India and always notice the downgrade on the flight to India."
Pros: "British AIT flight attendants are the nicest"
Cons: "The metal entertainment boxes where your feet go- io am 183cm and the boxes don’t allow me to stretch my legs"
Pros: "Great staff, ultra professional"
Cons: "Small food portions!"
Pros: "Great staff except for the idiot who kept walking back and forth with his loud shoes purposely seeking attention. Good wasn’t so bad as typical plane food."
Cons: "Flight was delayed. Not many entertainment selections."
Cons: "I would have preferred a larger breakfast. For a flight departing after midnight, a dinner was not necessary—but a good breakfast was!!"
Cons: "No wifi on a +11hr flight TV Screen looks horrible. Too old. Didn’t even watch any movie on it. got downgraded from First Class to Business Class because the airline oversold first classs. Shouldn’t happen."
Pros: "Getting to my destination and unwrapping my legs, standing up and stretching!"
Cons: "The seats were cramped, and the toilets were ridiculously small. Why do people taller than average have to spend ten hours plus with their legs folded up like pretzels?"
Pros: "Liked the dinner. Loved the dessert (chocolate cake )"
Cons: "Didnt like the breakfast. Omelette eggs too greasy aswell as the rest of food. Coffee wasnt good either"
Cons: "I didn't know that it's so complicated to reschedule a flight or return money! That was the worst part."
Pros: "British airways are putting effort into good bathrooms in airport. On time. No problems. Good quality food. Free tea and food."
Cons: "in seat 40 there was no food choice. for baggage."
Pros: "Pleasant helpful staff, comfortable, clean seat, good food."
Cons: "Having to pay TWICE for extra item of luggage!! Some delay with boarding"
Cons: "Checking into Heathrow was interesting because they have automated systems to bag drop. I always like talking to a person which I could have done but was unaware. I had printed my boarding passes which then was sent to the automated line. That being said I had an issue with my carry on it was a literally too big because of the handle sticking out. So I had to check it. One of the women there was kind and sent met back to the British Airways check in section again to check it. She said don't worry it'll be free. So I went to the assigned line and a woman stopped me and told me I needed to stand with the rest of the people in the checked baggage line not the hand baggage line. I said I was sent to this line. She said well you're going to have to pay if it is too big. I said I was sent to this line because I was told it would be free to check it. Her attitude/tone was rude. Which for me was not ok. I had just landed in Heathrow from Newark and was starting jet lag, plus I literally was able to carry on my bag at Newark. Same company! I was trying my best to be kind but she just kept insisting that I was going to pay for the bag. I then stated that I already had paid for the bag! As I had paid for 4 and only checked 3! So if necessary this would be the 4th bag. Now I would not have had to do this if British Airways had allowed me to tack on my Athens trip to my Heathrow trip. When I found out they could do that they said it would be an extra $1025 to do so. I told them that I would just go through customs and get my bags and put them on the Athens flight. Of course I get to the counter and the woman there was wonderful and told me not to worry that it would be taken care of. So thank you to the woman who diverged a ridiculous argument over the handle not fitting in the cage. Moving forward boarding was interesting as I have never ridden in a train that takes you to the plane on the tarmac. It was a little long and VERY hot as they fill them to the brim and it was a good 10 min ride with people packed like sardines. When we got to the plane boarding was quick and efficient. The seating in that plane was very much like a spirit flight for close to 4 hours. There was a lot of turbulence and the landing was a little hard but that's to be expected in planes."
Pros: "Quick, smooth flight"
Cons: "Landed over 40 mins ago and still waiting to get off the flight."
Pros: "Friendly and patient flight attendants"
Cons: "No drink service"
Pros: "What a different experience in relation to last week!"
Pros: "Wonderful customer service and hot meal was a lovely treat!!"
Cons: "No direct communication. Really bad"
Cons: "the snack before arrival consisted of a protein bar"
Pros: "Nice crew, comfy plane, quick flight. Allowed us to board past time due to long waits in security."
Cons: "Food/ beverages only offered with a charge, NO entertainment despite having individual screens (couldn't even watch flight path). Crew a but obsessive with seatbelts."
Pros: "Crew helpfulness, food bit better than flying from houston to london"
Cons: "Old plane, uncomfortable, old screen, even though ba offers great selection of movies etc, i can't barely see a thing on old screen. I flew from london to houston last year same day of week & time; they actually had new dreamliner this route; I don't understand why they replaced with old plane. :( disappointing."
Pros: "British Airways crew was the nicest and most kind staff I've had an experience with. Definitely top notch."
Cons: "I'm not an expert in airport logistics, but I don't understand why tests are done after the customers have already boarded. Very poor experience when the test failed and we deboarded."
Airlines flying from San José to Cape Town have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San José to Cape Town
Masks required on board, masks provided on flights from San José to Cape Town
Social distancing seating
Middle seats unavailable to book on flights from San José to Cape Town
Testing for antibodies, testing for symptoms for flights from San José to Cape Town
Waiving of change fees. Search flexible flights from San José to Cape Town