Daily cleaning, installation of cabin HEPA filters on flights from Panama to Johannesburg
There are 21 km between Johannesburg city centre and Johannesburg OR Tambo Airport.
All flights to Johannesburg land at Johannesburg OR Tambo Airport. The airport code is JNB,and it can also be referred to as O.R. Tambo Intl, OR Tambo, or OR Tambo Airport, Johannesburg.
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Scores according to KAYAK customer reviews
Pros: "Good experience overall"
Pros: "Friendly crew"
Cons: "It was okay"
Pros: "Yes comfortable flight"
Cons: "Toilets to be checked for cleanliness more frequently."
Cons: "Delayed flight and the procedures too very long."
Cons: "Good flight."
Cons: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"
Pros: "Smooth flight"
Cons: "I wished I was in business class..."
Pros: "Great service and attitudes by staff."
Pros: "Direct flight"
Cons: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."
Cons: "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."
Pros: "Facilities and comfort"
Pros: "I love everything about Emirates."
Pros: "Nice flight sttendents"
Cons: "Seats too small"
Pros: "Efficient and good actually good for airline food"
Cons: "Electronic equipment a bit out dated and below standard"
Pros: "The seats in economy at least had TVs"
Cons: "After 4+ hours sitting on the plane we never even left San Francisco. The Emirates plane was less than standard in economy class and we weren’t even offered water for the entire time we waited. The customer service was terrible and we weren’t even able to retrieve our carry on bags that we were forced to check (not due to the size). This was by far the worst first time experience I’ve had and will not be flying Emirates again."
Pros: "Liked the Legroom in the Aircraft. Very roomy and nice Recline Chair. Food was O.K."
Cons: "My 1 Bag was open. Lost few items. Not satisfied the luggage was handled by the crew. Overall Dissatisfied due to Bag was received in open condition. @ Amdavad Airport found issue by Crew but didn't take good care of it."
Pros: "Good leg room"
Cons: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."
Pros: "Check-in , immigration and security experience at Dubai was very efficient via the business class terminal."
Cons: "Old business class arrangement for this route seems very outdated conpared compared to the newer fleet; was not worth the extra upgrade fee."
Pros: "Crew was friendly, food was good and entertainment great. Space between front row seats in economy class was good."
Cons: "all good."
Pros: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Cons: "Just the coffee was terrible lol,"
Cons: "movies selection"
Pros: "Service was good"
Pros: "The flight updates, services (meals and refreshments)"
Pros: "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
Pros: "Just the screen with full information of flight"
Cons: "I don't the flight because it was connected flight so it was very bad service and not comfort for seating and when I try to parent the online boarding mine is issued my wife cannot issued because there online technical problem"
Pros: "Everything was wonderful the crew was outstandingly friendly! I would definitely fly again"
Pros: "I wish they have feet rest as in Saudi Airlines, to left the feet little pet & it will reflect positively on the back and spinal (more comfort for the back) Everything else was awesome"
Pros: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Cons: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"
Cons: "AS we boarded the staff weighed our carry on luggage. This created hardship and stress. If they felt my carry-on bag was too heavy I would be in big trouble, because I didn't have any money to pay additional fees."
Pros: "Great service and staff."
Pros: "Reservation and boarding process are good. The condition of the aircraft is excellent. Onboard service is also good."
Cons: "The taste of food served was far below standard. I had hard time eating their food. Emirates used to serve better food in the past but in recent time the quality has worsen."
Cons: "Only problem was lots of children running around, screaming, and generally causing commotion. Some Parents did not attempt to calm their children. Might be worth seating families with young children together so they don't disturb older travelers to"
Cons: "Rude and racist cabin crew!"
Pros: "The crew member was excellent,she went all out to make my journey easy and comfortable.I have sent an email to her superior,please use her as an example.if all attendants can serve and see to passengers like her will be beneficial for emirates"
Pros: "Comfortable seats, wide space between raws, smooth takeoff and landing, friendly Crew, good food, crew offered great service, from time to time offer drink and appetizers. We have come such a long distance comfort and fun."
Pros: "Friendly staff awesome planes wonderful experince"
Cons: "Service was a bit slow. Drinks and food took quite sometime to arrive."
Pros: "It was a smooth flight"
Cons: "It was ok"
Pros: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Cons: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."
Cons: "I missed the first segment of my flight due to an accident and traffic on the way to the airport. I was asked to pay $1200 to get on to the next flight (without any warning that my subsequent segments will be suspended) so I bought an one way to Dubai from NYC. Then my subsequent flights were all suspended and I had to buy a new set of flights for the remaining of the trip. I didn't get to take any of the flights I purchased through Kayak."
Pros: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Cons: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."
Pros: "i liked the neatness and welcome"
Cons: "i did not like the food"
Pros: "The staff were wonderful and efficient. The toilets were clean and the food was much better than my first flight with emirates although the portions were small on the main meal with only four spinach ravioli offered in a tomato sauce."
Cons: "Passengers do not fit on to their seats and overflow into the space you are occupying which is so tiny as it is. There is not enough room to even reach down to pick something up if you drop it. Overhead lockers are full. I think planes either need to be redesigned with sleeping compartments (such as the second class compartments the trains have) for overnight flights or seats need to be slightly larger to make up for the fact most people are larger today."
Cons: "THe Hostess was not attentive and had to ask for things a few times. No goody basket was given although some pax did get it."
Cons: "Again shortage of food and very rude manager in flight. traveled with kid."
Cons: "Airplane is full and small spaces very small and narrow"
Pros: "Emirates is my favourite airline. I find their service to be above and beyond other airliners I've used"
Pros: "good services...."
Cons: "Old plane. Uncomfortable seats"
Pros: "The upgrade"
"I had bought a ticket with two checked bags but when I did the check in they made me pay for the second bag saying it wasn’t included in the ticket. Plus, I had asked for vegetarian food when buying the ticket and they didn’t gave me special food. Don’t know if it is eDreams fault or Turkish Airlines."
Pros: "Professional service"
Cons: "1.No punishment for smiling... 2.Giving us the bread (with clippers) is great but that is not enough if we (the passengers) didn’t wash our hands. 3.Operating the seats (2 buttons) May Not be as easy as you might think."
Pros: "Very professional !"
Cons: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."
Pros: "The flight attendants were very attentive."
Cons: "My screen, the screen next to me, and the two screens behind me were not working so I was left without entertainment for 9 hours."
Pros: "Everything...the food was delicious, the staff was gracious and always went the extra mile."
Pros: "The staff the staff the staff. They made the trip so enjoyable. The A330-300 aircraft was smooth and silent. Very impressed"
Cons: "The seats in business class were not as soft as they could be but very impressed overall and good value for the cost of the business class ticket"
Pros: "THE CREW WAS VERY EFFICIENT AND COURTEOUS, EXCELLENT ENTERTAINMENT."
Cons: "RAN OUT OF MAIN DISH (ATLEAST ONE)"
Cons: "I got in a car accident on the way to the airport for my flight. I went in an ambulance to the ER and had a doctors note that I was safe to fly the next day. When I tried to move my ticket to the next day, with a business class ticket that cost $4000, Turkish airlines wouldn’t do it. They made me pay $3000 to get home . Unbelievable"
Cons: "Boarding was disorganized."
Pros: "Food and seat comfort"
Pros: "The crew was very attentive. I was surprised at the amount of food and drink service. It was nice to have on such a long flight. Seats were comfortable and I was able to sleep well which is not easy for me on planes."
Pros: "This flt was the opposite of our earlier flt from TLV to IST. This crew was fantastic--went out of their way to be helpful & pleasant. They were attentive during the entire 13 hr flt. Food was also fantastic. Restrooms were clean and easy to use. All around GREAT flt. Thank you"
Cons: "I wanted to look out the window while flying over Greenland but we were asked to keep the window closed for sleeping passengers. That view of the northern sea and ice cap is Phenomenal and not to be missed if at all possible!! I wanted to wake everyone up to watch it and they could go back to sleep later...;-) Boarding also took a long time...we left 30-45 minutes late."
Cons: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"
Pros: "Same as before"
Cons: "Same as before"
Cons: "Options for vegetarians were not really good."
Pros: "First leg (Mia to Instanbul) crew was excellent!"
Cons: "second leg (Istanbul to Johannesburg) crew were rude!!!"
Pros: "Our flight from CAIRO was delayed for 3 and half hours. We missed our flight to Chicago. The Staff at Istanbul airport were very very unhelpful and rude. They did not try at all to find an alternative route for us. The lack of empathy and understanding was astounding. NEVER TURKISH AIRLINES AGAIN!"
Pros: "Service, food, staff—all excellent!"
Cons: "The cabins on both flights were too warm."
Pros: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
Pros: "I liked how smooth our flight was thanks to the flight crew. The entertainment was great and helped pass the time. The flight crew was great and attentive."
Cons: "The food was ok but I wish I knew a way to have vegetarian options. I would have liked some kind of fruit options as well."
Cons: "The inaccurate time of flights and their late. The type of food is terrible."
Cons: "Very disorganized the gate checking, staff ne d hospitality training . You ESP not have time for your queries and concerns . They are always in a hurry to finish talkign to you . Poor hygiene. The bathrooms are very dirty and has nomjand soap to wash your hands . Male staff in board come across unpolite. ingelt inwelcomed by the male flight attendant port side at the back.?"
Pros: "Good entertainment system with lots of options."
Cons: "The plane was uncomfortably warm throughout the (long!) flight, which made it difficult to get any rest."
Pros: "The food, it's excellent.The entertainment system is really complete."
Cons: "One of my bags arrived broken. I'm contacting Turkish Airlines about it."
Pros: "Aircraft good, crew members respectful, food was good."
Cons: "Confusion delayed takeoff by 1 hour or more. Staff at gate had an issue in their system. They let others after me on the flight but said would be missing luggage. I said that is fine. Ten minutes later they said they would not let me board. I spent no less than 4 hours trying to get out of the airport-- waiting for visa and then through customs. Every Turkish airline desk took a long time and I was sent to at least 4 Turkish airlines desks. It is all a mess. So I am one day delayed in my arrival to my destination. This has been so frustrating!!!!!!!"
Cons: "We had to wait about one hour after sitting."
Pros: "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
Cons: "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"
Cons: "The tv sett wasn't working ."
Cons: "We were flown by AnadoluJet which is a fully owned subsidiary of Turkish Airlines. We were notified of that change until checking in time. The seats weren't comfortable and leg space was too small. The food was poor. A chess sandwich and nothing else."
Pros: "Entertainment was good."
Cons: "Crew could be nicer and smile more often to the passenger."
Cons: "I made it to the flight gate 15 minutes before the plane took off. The crew could not re-open the doors to let me in. I was late; this is understandable. However, after that, this was the worst customer service experience I have ever had. WHY WERE THE REST OF MY FLIGHTS CANCELLED? I paid for those, and I should have been allowed to be on those flights. WORST FLIGHT EXPERIENCE OF MY LIFE."
Pros: "Business class did have their own line."
Cons: "It did not matter where you were on the flight, last row or business class, you all boarded at once. It was a big free for all. And usually business class is given a given special treatment as soon as they are seated but it was not the case. The short flights are not worth the price of the business class."
Pros: "I eventually arrived at the destination."
Cons: "Difficult to communicate with cabin crew due to lack of English. Flight was delayed by 1 hour. General atmosphere on plane was chaotic I think due to the small plane and length of flight as large numbers of people needed to use toilets."
Pros: "Food, manner, lounge in Istanbul"
Cons: "slight delay on the outgoing leg"
Pros: "Not trying to be flattering here but it really is a good airline."
Pros: "Food and service great"
Pros: "This is a government run airline with very poor customer service. I flew 6 flights in December, 2016 in business class - out of which 5 flights were late. There was no help at the transfer desk in Istanbul to get onto another flight as my connecting flight was missed because the original outbound flight was late. The customer service staff both at the lounge and the transfer desk were inept and rude and did not want to help. I shudder to think how economy passengers are treated."
Cons: "1) No organized boarding process - there is a general melee at the boarding gate with a lot of shoving and pushing. 2) Customer service staff are rude, incompetent and unhelpful 3) No recognition that customers are to be served 4) Food selection in business class was mediocre and poor 5) Old aircraft - on flight from Istanbul to London, business class was 3 abreast with the middle seat being used as a tray table. 6) Sleeper class is mediocre - seat width is poor and one cannot even turn on the side"
Pros: "The flight was good and attendance was perfect as well"
Pros: "I like the good service and the food"
Pros: "The variety of films on show was decent"
Cons: "The crew skipped our aisle whilst delivering the toiletry bags, some announcements were made purely in Turkish without regard to English passengers. The boarding gate from Istanbul was opened much later than the advertised times."
Cons: "Lack of space for over 1.95m person, uncomfortable seats (seat can not be adjusted because the button was broken for the flight over 10hours!), old fashioned seats, no usb to charge any device."
Pros: "Crew, Food, Movies, Comfort!! I loved this trip with Turkish Airlines."
Pros: "excellent food, service"
Pros: "Wonderful service and amazing food."
Cons: "Beds weren't flat on business class. My feet were hanging all the trip."
Pros: "- the food was great! not the usual bad airplane quality, we felt we're eating at a restaurant"
Cons: "- Screen from Madrid to Istanbul wasn't working even though crew members restarted it several times"
Pros: "The food was great compared to some companies. Lots of great movies to watch, good music options."
Cons: "Omg...the crew...the crew, as was in the past, and with the exception of 1 poor guy who was really trying his best, was RUDE and lacked finess. They would literally kick u in the hallway (while passing this hostess gave me a good knock on my foot and didn't turn around to apologize. ..she kept going). They will serve you food and throw the trays down on your table, talk over you to the other hostess in the other isle while serving you. Speak in the most condescending tone, especially, unfortunately to older folks or foreigners who had a hard time understanding. I mean....total chaos and, for someone who flies often both dom & intl, this has got to be the worst service received, and thought the price point is as juicy as pie, I still expect some level of class and great customer service. It's not worth it."
Pros: "The crew was much nicer and attentive."
Cons: "Checked bag got ruined, servie was terrible"
"Never booked this flight"
Pros: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Cons: "No suggestions."
Pros: "Yes, Very good"
Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."
Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"
Cons: "Everything was OK"
Pros: "Boarding was quick and flight was calm"
Cons: "The coffe and breakfast."
Cons: "I congratulate the KLM crew!"
Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"
Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Pros: "Great plane and staff"
Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Pros: "Very professional"
Cons: "Lost luggage"
Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."
Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Pros: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Cons: "No downsides at all"
Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "Efficient boarding system, clearly signposted. Professional staff"
Pros: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Cons: "Not happy to pay extra money for my case"
Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Pros: "Crew was great, very nice"
Cons: "Not enough legroom"
Pros: "Good service onboard, good food. On time."
Pros: "Boarding was quick, Flight on time....just a regular service and plane"
Cons: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Pros: "Bording was good and general flight ok"
Cons: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Pros: "On time"
Cons: "Amesterdam airport employee was really rude"
Pros: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Cons: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Pros: "quick and relaxed"
Cons: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Pros: "Comfort economy well worth the extra."
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Pros: "great choice of entertainment content, friendly crew"
Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Pros: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Cons: "lack of meal options"
Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Pros: "Food and drink service"
Cons: "Boarding pass facility"
Pros: "Good food, good entertainment system, comfortable seating."
Cons: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."
Pros: "Delays and no proper customer service."
Pros: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Cons: "Only 1 drinks round on a 3h flight."
Cons: "I had booked a paid seat with extra legroom, but at check in the seat was given to another passenger"
"4 flights in 5 days. Each was delayed. For a total of 13+ hours in the airport. Without even a courtesy meal voucher. Absolute unbelievable."
"Once we got on the flight everything was fine. The first leg of our flight was delayed 3 times but American sent us emails allowing us to chose a new itinerary."
Cons: "Less Fully packed plane during Covid"
Pros: "Took care of us, gave us snacks and drinks, and pillows and blankets"
Cons: "Plane almost caught up in flames. Gas was filled through the entire plane. Had a big scare."
Cons: "We sat on the runway over an hour because they couldn’t get a proper flight plan. Such a waste of time and I felt so bad for those who had connecting flights"
Pros: "Seats were okay, even with an upgrade, still tight and I'm only 5'3". Drinks and snacks were served so plan ahead for food to Hawaii. Otherwise, I feel like there staff was great and doing their best to make everyone safe and respected."
Cons: "Very little seating at Phoenix airport."
Pros: "Getting from one location to my destination. Making sure to keep us updated on why we would be late to final destination."
Cons: "No Dr Pepper, WiFi wouldn’t work, no entertainment, snacks were okay, crowded."
Pros: "Flight was short"
Cons: "Could have not delayed the flight 3 times."
Pros: "Smooth flight"
Cons: "If there were no delays"
Pros: "The crew was very friendly and helpful."
Cons: "The leg room was abysmal, Southwest has more leg room and they brand themselves as a cheaper carrier than a American. Also the wifi was either very slow or did not work."
Cons: "more room, better boarding procedure, on time take off"
Pros: "It was on time and efficient. Easy flight and I liked the announcements."
Cons: "Nothing everything was great!"
Pros: "yes thank you"
Cons: "all vary good"
Cons: "I had little leg room"
Pros: "Great crew. Easily accessible."
Cons: "Several delays."
Pros: "4 flights and all of them in middle uncomfortable seats. I requested aisle seats many times and counter agents were unhelpful and rude."
Cons: "Better seat options and more comfortable seats"
Pros: "The plane was nice and clean...had just been renovated"
Cons: "I can’t believe therebwere no flights from MIA to RDU from 11:30 to 4:30 :(. (Original flight was a 3.5 hour layover and that was bad emough)...and then it was changed to this flight:("
Pros: "Comfortable seat, no middle seat on my side of plane."
Cons: "Flight arrived over 40 min late and despite my connecting flight still being connected to the gate I was told I couldn’t board. There were 5 people trying to connect to the same flight so it’s pretty rediculous that we were told to rebook when the plane didn’t leave the gate for 15 more minutes. This was the call of the airline and it was handled poorly. The rebooking agent was also extremely rude and seemed totally self absorbed. This was my worst flying experience out of approximately 50 flights this year. Never again American."
Pros: "Customer service"
Pros: "Good seat though cramped."
Cons: "Cramped. I don't like in flight credit card offers."
Pros: "video choices"
Cons: "seat width leg space aisle are way too narrow"
Cons: "The security check line was about a mile long at the Terminal 1, but that's not the airline's fault."
Cons: "Our flight reservation was somehow cancelled and we had to go through a process getting rebooked on other departing flights that day. Only our second leg (Chicago to Seattle) was confirmed."
Pros: "This will be my last flight on American. The seats are so narrow that I had a very uncomfortable flight, and I am a "normal size". I can imagine how uncomfortable larger people were."
Cons: "The seats are too narrow with little leg room."
Pros: "Left on time, arrived early, the service and the food was great."
Pros: "Flight to Philadelphia wasgood"
Pros: "All was great - we even arrived early."
Cons: "Not even a cracker"
Pros: "Our pilot was great. Kept us informed, was pleasant and got us in early. I appreciated the extra information he provided regarding expected turbulance and arrival updates."
Cons: "There wasn't individual entertainment unless i used my own device."
Cons: "Films, TV screens did not work"
Pros: "Boarding was simple and efficient Seat was better than usual"
Cons: "Dinner was okay, the mid-flight snack was awful and made my wife sick, breakfast was better. Entertainment console crashed four times, first crew member didn’t seem to care (aloof for most of the flight), other attendants seemed marginally more interested. No one checked back to see if the problem was resolved. Flight attendants seem to be in “check the box” mode doing only what was necessary."
Pros: "the minute you are on the air the flights where very good"
Cons: "this ticket that included the flight was operated by american airline and jet blue and was under Iberia name... actually there was no father to that flight! and i couldn't make any checkin on line and needed to carry my bag to my connection flight.. and i did buy one ticket ! that included the connections."
Pros: "Dinner was decent"
Cons: "Breakfast seemed poor."
Pros: "Streamlined boarding process"
Cons: "Poor leg room and no video . Older plane."
Cons: "one staff member was extremely rude when asked for another beverage."
Pros: "The fact that there were recently released movies in the system."
Cons: "4 1/2 hr delay in out trip. Losing our connection and rude crew."
Pros: "mas de media hora en la pista y 15 minutos mas para desembarcar"
Cons: "second security check at gate where they wouldn't allow me to bring water even though I was sick and bought it after 1st security also threw away my lotion that had gotten through first security"
Pros: "Finally taking off"
Cons: "Being stuck on the runway"
Pros: "Entertainment system was great."
Cons: "Seats too small. I mean waaaay too small."
Cons: "Nothing great"
Pros: "You are pushed into 4 square inches. But the boarding and checkin process was much much better then the ny experience."
Cons: "Food and comfort"
Pros: "I liked having in flight entertainment available. The flight crew was very friendly and allowed me to change seats once boarding was completed to be more comfortable."
Cons: "My only complaint was that it was a long time between pushing off from the gate and lift off but that was due to weather. Not the pilot's fault."
Pros: "Excellent entertainment options"
Cons: "Wi-fi not available for most of the flight. Very uncomfortable middle seats for long flights such as this one."
Cons: "LATAM deboarded me from the flight after I had boarded. They claimed American had cancelled my reservation because they did not think I would make my connection. I ran in order to make it and then instead of offering me information on the next flight they left me stranded with instructions to find American. Terrible, terrible customer service. I will think twice before booking a LATAM flight again."
Pros: "Crew was good."
Cons: "The television was in the aisle and couldn't be properly seen. Also there was no outlet charger. During boarding, even thou they called by group number, the crew allowed a queue in the front, making it confusing who was in line and who wasn't. Better wait till the end to board that get in that mess"
Pros: "Wonderful flight, kind helpful staff and a very comfortable beautiful new aircraft. I look forward to flying Quantas again."
Pros: "Great round trip flight! I was traveling on vacation with a group of 6. We all had no issues. I pray all my flights from this pint forward will be this effortless."
Pros: "Very nice crew. Full meal"
Pros: "Flight left about 30 min late but still landed in philly pretty much only time."
Cons: "I wish there was a way to request to not sit next to someone carrying on a pet."
Pros: "The Free glass of wine was a very nice surprise."
Pros: "Entertainment included screens in front of every seat, plus tv/movies over Wifi on my iPad, with a good selection."
Cons: "The extra security line in Panama was slow and painful, and they dump you into this very small waiting area once you're through it."
Cons: "Food was not good, flavor wise"
Cons: "Some crew members don't know how to tolk to passengers they were rude and also they offer coffee for the second time and they said that they don't have more milk come on"
Pros: "Good flight, nice staff."
Cons: "Food not the greatest and flight over-crowded."
Cons: "United Airlines has really gone downhill"
Pros: "It went smoothly"
Cons: "No service"
Pros: "Fast service"
Cons: "Delays were horrible and were extensive. Always seems to run into a delay or a problem when leaving the home airport"
Pros: "Our flights arrived just in time, and everything was set up for us to be on time in our destination."
Cons: "There was just ONE lady trying to check all the passengers in. Obviously, it was complicated for her since no other people tried to help her registrate lots of passengers. We could have lost our connection flight, if she hadn’t made it on time. This happened in Panama."
Cons: "You didn't get my bags to airport on time and so I missed my connecting flight which was 90 minutes after my previous flight, I have an 8 month old son and you made us spend another 4 hours waiting for a flight."
Cons: "Boarding delayed an hour, and another one hour until takeoff. I was late for my meeting for an hour. :("
Cons: "There is not food and not entertaiment"
Pros: "I like the entertainment screen"
Cons: "The mini pretzel.,,"
Cons: "There’s non food!"
Cons: "Flight arrived early but we had to wait over an hour to disembark and bathrooms were locked down."
Pros: "I like COPA more"
Pros: "Great experience from A-Z!!"
Pros: "Pilot made up for delayed departure by landing only 20 minutes behind schedule."
Cons: "45 minutes Delayed departure. Pretzels and drinks were only provided in a 3 1/2 hour flight..."
Pros: "The plane, crew and boarding was great, and the food and drinks were quite good. Legroom in standard economy class was passable for a 6'2" person."
Cons: "I booked through the United website as trip from US, have Silver status on United, and Lufthansa's policies of not allowing advance (1-2 mo before flight) seat selection (never on UA nor LH websites) are just horrible. Hard to get through on 800 number, and 1 day before trip answer was still to do it in Frankfurt. Economy plus was $1000 more/person, and even then no guarantee I could choose a seat far in advance. Then, at computer kiosk in Frankfurt, they had a wrong diagram of the plane,as we ended up on what turned out to be a no-recline row which I would never get. I'm 6'2", 230lbs, and wasn't able to sleep on that flight. Had I been able to reserve a seat behind a bulkhead or in exit row 2mos in advance, I would have been fine."
Cons: "Not enough choices for dinner. It was salmon yuck"
Pros: "The crew on the United flight were kind and helpful during the flight"
Cons: "The change of the departure of my flight The miscommunication between airlines No customer service of united airlines in Panama during transit and not being presented with all the boarding passes when checking in. The old business class seats were very uncomfortable. Having no help from representatives to issue a boarding pass"
Cons: "We should be able to watch a movies without having to pay for internet or the movie what else are they gonna take away ?"
Pros: "The marvel of flying. Hurling through the air in a metal tubeZ amazing. We got there safe and on time. That’s what I liked about United. Oh and there was a CSR that was helpful in changing to an earlier flight."
Cons: "Plane was dirty. Bathroom disgusting. Crew just trying to get through the work day. Seats too close and REAL uncomfortable. Like sitting on a plastic frame with a piece of fake leather over it. Entertainment was awful. Oh wait, non existent since it was an “out of country” flight so there was no access to movies (that you had to PAY for). Otherwise you got to watch Matthew Perry in some taxi game show over and over and over and over on a monitor in your face that couldn’t be shut off. United is my last choice in airlines. But we did get to the destination safe and on time."
Cons: "No outlets"
Pros: "Lunch was free."
Cons: "We sat in the runway for 2 hours trying to get the birds to leave."
Cons: "Seats are really narrow and hard. They don’t recline much."
Pros: "Service all crew excellent"
Cons: "Boarding tome"
Cons: "very old and awfull plane"
Pros: "The employees work good."
Cons: "No food for almost 6 hour fly, no tv."
Cons: "some folks didn't use ear phones watching shows so i had to hear annoying entail mentioned selections. I had ear plugs fortunately :) didn't find anything I'd watch in entertainment. enjoy learning/science/documentaries"
Cons: "Ive never flown with United Airlines internationally and now that I have I never will again. I had just flown with COPA airlines from Colombia to Panama and it was great. I thought I would have a similar experience with United, but alas it was not. You have to pay for movies and food on an international flight?! what is that! terrible terrible"
Cons: "Bad, bad, bad"
Pros: "Despite delay, pilot made up time in air and we made our connection in Denver. Advice to download United app for free entertainment ahead of takeoff meant we didn't miss the chance to offer movies to our kids on flight. In-flight crew was incredibly friendly/helpful."
Cons: "Gate attendant was INCREDIBLY unfriendly - made no eye contact or completely ignored our verbal greetings/thanks during early boarding w/ our young child. Delayed an hour out of Baltimore, we were worried we'd miss our connection."
Pros: "Boarding to the United, was smoth"
Cons: "Menu; Menu selection was none except for a sandwich. The crew was not friendly at all. Courteous by doing their work, but not friendly and welcoming at all."
Cons: "All good"
Cons: "They didn't give food"
Pros: "Nothing much to really write about, except that flight arrived early."
Cons: "I had requested a special meal. Due to a date change in my travel, United messed up transferring over the special meal request. The "International Services Manager" offered a lip-service sorry. The audio output was intermittent. The phrase "friendly skies" has to be re-worded for United."
Pros: "The option to use your device to watch free movies! They made arrangements to stay in Houston after we missed the connection due to a delay."
Cons: "Flight delayed. No food."
Pros: "Very few things."
Cons: "6 hours international flight with only popcorn and cheese and crackers selection for lunch. Ridiculous Boarding process was a mess."
Pros: "The price"
Cons: "No entertainment on such a long fight. Food for purchase not included, then the for purchase the system was down. My bags did not arrive , and then i had to wait 3 days in milan eith no luggage at all."
Pros: "Unforeseen delay was well managed by United!"
Cons: "Paying for entertainment ($7.99 for long flights) not good at all. The crew didn't offer to check/ review the menu. Ps: in my flight Houston- Panamá city the entertainment was free through the united app. Also,there was free wifi during my flight ( very good)"
Pros: "Crew was professional , courteous and tried the best they could with a full plane"
Cons: "Two screenings in Panama , carry on luggage rule constantly being abused , smell of the cabin"
Pros: "Organization for boarding and the seats. The staff was awesome"
Cons: "Snacks the waffles is to sweet so early in the morning!"
Cons: "I was very displeased with the boarding process in Panama City. We were moved from the boarding area without explanation and asked to screen our luggage again at the gate. I had to discard a full bottle of water that I purchased after the first security check. It would have been nice to know about this before so that we could consume our water and use the rest room before boarding. Very frustrating!"
Pros: "Flight crew attention and dedication"
Cons: "Charge for everything but breathing air"
Pros: "Crew and staff were very friendly, helpful and wonderful experience with them. I appreciate the flight leaving and arriving close to scheduled time."
Cons: "No USB charge connectors/power outlets (integral these days on a long international flight). The quality of in seat tv screen is mediocre - best to watch on your own device (but then you need the USB connection that is missing on this flight). The wifi kept on dropping in the plane (both ways). The food is not as good as served on other airlines and they ran out of dishes both ways and we did not have choices and had to eat what was available (which was not good either). Should indicate on seat selection when making purchase if there will be items below seat such as metal boxes that will limit legroom more than for other seats. I was placed at such a seat both ways, and had no legroom for over 8 hrs each way. :/"
Pros: "Nice new plane"
Cons: "We were not seated together and had to pay 84 dollars to get preferred seating together and this was booked 2 mos ago???"
Pros: "It wasn't crowded/full flight, so that was nice. Otherwise everything else was below standards."
Cons: "On the flight from Houston to Panama city we experienced United's personal entertainment where you could use your iPad to watch movies. The Carmel/waffle treat was amazing and they offered a full can of soda. On the reverse flight, this flight that I'm reviewing, none of these amenities were offered. Additionally the temperature cycle between ice cold and quite uncomfortably warm."
Airlines flying from Panama to Johannesburg have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Panama to Johannesburg
Masks required on board, masks provided on flights from Panama to Johannesburg
Social distancing seating
Middle seats unavailable to book on flights from Panama to Johannesburg
Testing for antibodies, testing for symptoms for flights from Panama to Johannesburg
Waiving of change fees. Search flexible flights from Panama to Johannesburg