Daily cleaning, installation of cabin HEPA filters on flights from Johannesburg to Panama
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Scores according to KAYAK customer reviews
Pros: "Nothing very bad experience, the staff very nasty !!"
Cons: "My flight had a big the delay, and they didn't really help us with flight connection they we us hartzell time . Also one is my suitcase did come on time . The seat were very bad for economic class . I WON'T EVER FLIGHT FROM UNITED AIRLINES!!! I ALWAYS TRAVEL THIS MY FRIST TIME USING THIS AIRLINE I WON'T DO IT AGAIN!!!"
Pros: "It was a stressful experience, arriving late for ur connection flight and find out u cant get to ur destination. I would say that they did compliment us with a very nice hotel so i apologize for the bad review i understand u cant do anything about the weather but was amazed with the hotel"
Cons: "arm rest to control inflight entertainment did not work"
Pros: "United staff were ready in Panamá to handle the missed connections, with onward booking already handled and hotel vouchers ready for distribution upon deplaning."
Cons: "Late boarding and long wait on runway to be able to take off, thus ensuring connection in Panamá would be missed. Given that one runway was closed due to wind, this is something outside the control of United. Nevertheless, allowing a connecting flight with only 30 minutes between flights would seem to be overly risky, thus any delay upon departure will ensure a missed connection."
Pros: "Not much"
Cons: "Amazes me how the airlines can shrink legroom. I'm 6'5" & had an economy middle row middle seat. Needsless to say, I was stuck actually & figuratively since it was a full flight."
Cons: "No food.long flight if you come from a connecring flight. They serve pretzels which exclude people who don't est wheat. Serve an option of mixed nuts.breakfast was the ssme a cookie serve a rice cake ootion. I ordered celiac snd got the cookie on the Panama City to Asuncion flight"
Cons: "I was in business class and was terrible The airplane too old , so expensive for that? Can’t believe it..."
Cons: "My confirmation number did not work; originally my flight appeared to be through copa but then it was clear that it was part of the way on United and part of the way on copa; Was unable to check in for flight before getting to the airport; first flight was very delayed and connecting flight was not acknowledged in the delay - in other words, I was going to miss the connecting flight but was unable to get any information about re-booking; waited in the airport for 6 hours then boarded the plane and sat on the plane for 3 hours, then was told flight was delayed until the following day; eventually did take off 22 hours late; when I arrived in Quito finally my bag did not make it; they did not deliver my bag to my hotel as they said they would in the airport, instead I had to go an agency and pick it up. I missed a day and a half of seeing a dear friend I was coming here to visit and nothing can make up for that. Overall, terrible experience."
Pros: "Fast and easy"
Cons: "Crew was grumpy, repeated same commercials"
Cons: "Plane was late and missed connection."
Cons: "Customer service"
Cons: "Terrible experience. Will avoid united at all costs. We arrived with enough time and called ahead. They said to run and the plane would still be there however at the kiosk, the personell was very unhelpful. They made us miss our flight, fly out the next day and didn't now help change our return flight to the next day. I called united, the booking agency and the other airline without getting any changes."
Cons: "A five hour flight and you only get a mini pack of mini pretzels and a soda. The boarding was made an hour late, the United employees didn’t seem to care that a line formed ine hour before. Two people near me were blasting their smartphones listening to music and/or playing games with their smartphones but without earphones and not one person from the crew told them to shut it up."
Pros: "Whole trip to Cancun without wifi"
Cons: "The seats are more crammed side to side and frontto back than EVER. No room to crack open a laptop.... iPad yes but not a keyboard."
Pros: "The crew was super attentive and cordial."
Cons: "United Airlines has really deteriorated. Paid entertainment for an international flight is really nickle-and-diming it, especially since it was direct tv which is only available over the continental US!"
Pros: "Friendly staff, great food.Overall good flight"
Cons: "Limited Space for Carry on luggage had to exit plane in order to check the bag in to cargo area. Confused as to why the crew chosen had no Spanish speaking attendants. We were going to panama there will more then 1 traveler that may not know how to speak English."
Cons: "I left New Jersey during snow storm. Flights had been cancelled on the previous days but our flight was not. It did not leave on time, had to switch planes before we actually took off. My luggage was lost. I did not make my connecting flight. Had sty over in Panama. Got to my destination a day late without my carry on ( checked at the gate...lost). Still have not located my other 2 bags. Very stressful expirence. Will not fly united again. Staff at my lay over was poorly trained at handling the situation and my luggage issue is taking a very long time to correct."
Cons: "Flight was canceled"
Pros: "On time"
Cons: "Worst airline I’ve taken in a while .. you can tel they want is $$. From charging to change seats. To have VERY LITTLE leg room (and I’m 5’2”). Charging for entertainment and the seats are uncomfortable. Crew seemed embarrassed. The crew was fine and did their job."
Cons: "bad web site lost luggage stolen items from luggage no option to wrap my luggage in plastic unfriendly staff late flight and take off"
Cons: "A 5+hr flight and a bag of pretzels for a snack? Cheap! Unfriendly staff at Panama airport"
Cons: "Not enough time to get to my connecting flight. Landed at 9:40 in terminal C then had to run to terminal E for my 10:20 flight. Even if I ran as if I were in a marathon I had no chance in making my flight. Please don't advertise such a tight trip for purchase. Spent 5 hours at the airport waiting for the next flight. Lovely..."
Pros: "Directv on board"
Cons: "No food. Delayed. Bad crew"
Cons: "The flight was canceled, terrible attention"
Pros: "See comments from the first flight"
Cons: "See comments from the first flight"
Pros: "First rate service"
Pros: "Good attention"
Cons: "Food not Not any enterteinmet unless you pay"
Pros: "The timing"
Cons: "No food, no great entertainment,very tight space"
Pros: "The crew was Amazing!"
Cons: "It was hard to be on an international flight without any power options to charge or entertainment. It seems that a long flight out of the country should provide at least 1 amenity."
Cons: "I did not like that there was no food. Long flights are supposed to give some, at least a small sandwich."
Cons: "El peor servicio que he recibido"
Pros: "Left gate 15 minutes on first flight out. Trip went pretty smooth other than that."
Cons: "Check in counter"
Pros: "The flight at the time was so crowded with people"
Cons: "Experiencing a delay in my flight and waited 4 hours in the airport."
Cons: "United king of being delayed.."
Pros: "I had an entire row to myself."
Pros: "Good service"
Pros: "Much better flight from HOU-PTY. Crew was more friendly. Option to qatch free movies on my personal device is great."
Cons: "4 hour flight and only a small pouch of savory snacks and some mints! Leg room is very limited."
Cons: "Because the flight to Houston sat on the tarmac for so long, no one was able to get food in the airport before boarding this flight. I was at the back of the plane and there was NO fresh food available once the flight attendants reached the last 6-10 rows. Unacceptable that there is not enough food options for all passengers. By the time I landed in Panama, I had not eaten for 13 hours."
Pros: "It was indeed good experience."
Pros: "Airline personel were all very pleasant and eager to help, just not very effective"
Cons: "paid entertainment"
Pros: "friendly flight crew. good informations nice plain"
Cons: "on a 5,5 hour flight only drinks and no food, NOT OKEY - entertanment only with pay??? this is a step backwords...."
Pros: "I liked the staff and comfort the most"
Cons: "I mean is not anybodys fault but its lame that now everything has to be paid, from entertainment to food and all of that!"
Cons: "Was good"
Pros: "The food the free alcoholic drinks it was a short flight from Panama city to Quito but they gave you all the free drinks you wanted and a nice meal in like an hr flight, stewardesses were great as well top customer service, live copa, no entertainment but that's OK on a short flight"
Cons: "nothing, likes everything quick flight drinks pretty stewardesses, all my airline dreams fulfilled"
Pros: "Easy flight"
Cons: "Taxiing for over 30 mins at ORD before gate arrival"
Pros: "Wonderful cabin crew"
Cons: "No entertainment unless you downloaded an app in advance, and then, for people who had, only over USA, and after you pay for united wifi. That's poor"
Cons: "The pilots were late which cost us our departure so that we ran into restrictions based on weather. Thus we missed our connection in Panama City. United should ensure pilots are on time."
Airlines flying from Johannesburg to Panama have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Johannesburg to Panama
Masks required on board, masks provided on flights from Johannesburg to Panama
Social distancing seating
Middle seats unavailable to book on flights from Johannesburg to Panama
Testing for antibodies, testing for symptoms for flights from Johannesburg to Panama
Waiving of change fees. Search flexible flights from Johannesburg to Panama