United WiFi is consistently unusable (it can take 10 mins to load a single web page). If you need Wifi to do work, be prepared to lose half a day of productivity.
United WiFi is consistently unusable (it can take 10 mins to load a single web page). If you need Wifi to do work, be prepared to lose half a day of productivity.
Quit making seats narrower and narrower. The guy beside me spilled over in to my seat.
Beverage and food services are excellent. We enjoy paying the extra for economy plus for the 3 inches more leg room to be exact.
Flight was fine, it was delayed but only 30 minutes, staff were efficient, lady making announcements at LAX was really hard to understand but the rest were great.
The flight was good in most all ways. With Lufthansa, we had very concerning experiences before boarding at both ends of the flight. In Chicago on Dec 15, the scene at the gate was chaotic as the airline tried to size every carryon bag with their little box. Mine was about 1/2 inch too big to fit in and they took it, along with my wife's. Rules are rule...but people who did not bother to go through that regimen got on the plane anyway. In Gothenberg on the way back on Dec 27, I received an email offering to take our carryon bags free if we checked them. We chose to do that to avoid the hassle in Chicago. We were told at the ticket counter that since our bags were too heavy...8kg, I think (they have worked on absolutely every flight we have ever taken) that we would need to pay $150 for 2 bags to be checked and that they would not be allowed on the plane unless we removed about 3 kg of luggage. With that, we feel that we had no choice, assuming they would be checked at the gate anyway. Well, we paid $150, there was NO checking at the gate, and people boarded with whatever they brought, just like on a normal flight. In Lufthansa's questionnaire about the flight, I asked for a refund of our $150. I need the help of United in order to be sure that we are reimbursed.
The food needs to be improved, up to the standard of the people and the accommodation.
Nothing bad to say about the actual crew or airline. It was nice to have a complimentary FULL can of soda, as well as a snack. Blankets and earbuds were also provided at no cost for this red eye flight. I especially appreciated the free WiFi and movie selection with the Bluetooth option. It helped the flight pass more quickly. No matter who you fly, boarding and disembarking are always SUCH a pain. As I mentioned, this is on the passengers and not the crew!!
United domestic flight was better than international flight. There was no switch to control Ac In international united flight. Food was also average, Air canada food was much better than united.
Food was really good. Chicken curry delicious. Great service. Had 3 seats, what a pleasure. What about a healthier desert option on the dinner? Yogurt, fruit? Thankyou
The seats seem to be a little cramped, and there really is no entertainment unless you use your own device, which I'm not able to do. The flight from LAX to Palm Springs - passengers put small items in the overhead bins, like small backpacks, jackets, purses. When I boarded, the bin over my seat was full and I had to search to find a bin for my roller bag. I noticed hardly anyone had an item stowed under their seat. There should be more guidelines for people to follow.
Panama City (PTY)Panama
Johannesburg (JNB)South Africa