Poor boarding services, especially for business class. Long time at the bus to the airplane.
Better option on food selection
You need to train your check in crew
Service excellence as always
Cons: "Having to wear The face vizor is silly"
Pros: "Great entertainment choices. Staff friendly and attentive, particularly nice is that they feed children first, and offer small entertainment gifts to them."
Pros: "Everything.. will do it again!"
Cons: "Everything was perfect"
Pros: "Easy and efficient boarding process, great Tv episodes selection"
Cons: "Staff was slow to remove plates after eating"
Pros: "Seat more comfortable ."
Cons: "there is need to improve food & entertainment section."
Pros: "Everything was great, as the flight wasn't full, so we could relax"
Pros: "Every thing"
Pros: "Seat was very comfortable and the flight was on time."
Cons: "Great selection of movies and the food was really good as well."
Pros: "The Crew was amazing, the Seat a bit better this Time only 3row of 3 Seat"
Pros: "Nothing special"
Cons: "I found my seat a bit uncomfortable for this leg of the jurney"
Pros: "The service was excellent & food satisfying."
Cons: "The liquor variety could be better."
Pros: "empty seat next to me!"
Cons: "more cramped than akld to doha"
Pros: "Excellent flight attendant service. Some of the best airline food in the world."
Pros: "It arrived on Time."
Cons: "Entertainment system was broken and had to be restarted a couple of times before It crashed completely. Food sucked."
Pros: "Flight schedule in time."
Pros: "Very nice staff."
Cons: "Lack of diversity with the area crew. It would be good to have some Black area crew staff."
Cons: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."
Pros: "Smooth take off and landing."
Pros: "Great Cabin Crew, the pilot was extremely talented and landed very well at a low speed so as to not wake everyone in Nagpur up."
Cons: "seats are a bit tight"
Pros: "Crew were friendly"
Cons: "The flight was cancelled had to wait over a day for another flight, communication was poor,"
Cons: "The online check in system was down so we all had to line up to check in."
Pros: "Had a good experience , comfortable check in , boarding , seating and polite crew . Good part was the flight was on time and on couple of occasions before time arrival . Great entertainment options in the flight ."
Cons: "I had requested vegiterian food but they were short of veg food options . they did not have enough veg food on board from Doha to Nagpur . also it would be great if they considered more interesting menu ."
Pros: "Quality of foods and service"
Pros: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."
Cons: "On the second leg, my first choice option was not available. Instead I was offered what appeared to be a lurid pink yogurt, coupled with fluorescent orange 'juice', together with the Indian vegetarian option. The accompanying 'muffin' appeared to consist of the following ingredients: flour, oil. Suffers from the "African flight's don't matter" syndrome when it comes to level of staff and entertainment. I was expecting better from Qatar - back to Emirates I go!"
Pros: "Stewardess (Thai origin) - can't recall her name... Simi something or another... was very helpful... great experience!"
Pros: "The courtesy and efficiency of the crd, an acceptable level of comfort inf the economy class."
Cons: "Food below average, command of the entertainment screen not convenient."
Pros: "Seats are very much smaller in economy. Hotel accommodation was no where close to good in comparison to Emirates or Thai."
Cons: "ANAZING flight staff! Friendly and courteous!!!! Loved them on all four flights!!!!"
Pros: "They only served us food once in a 14 hour flight from Doha to Washington DC. We were starving the entire trip. Very poor service and food quality too."
Cons: "They only served us food once in a 14 hour flight from Doha to Washington DC. We were starving the entire trip. Very poor service and food quality too."
Cons: "The codt of the ticket has been deducted twice from my account. So I paid double of the price. Please thankfully correct this mistake to continue using your services. Regards"
Cons: "Missed the connecting flight due to some delay. Had to sleep over for a night. A lot of discomfort. New flight time was very later the next day. Messed up all my bookings and schedule."
Cons: "Chairs very stiff, tight smpace"
Pros: "Leaving Doha was excellent"
Cons: "Took forever to get out of emigrations, we landed at different terminal and had to get train over. coming back the flight was delayed and it was just nutts trying with everyone trying to get on board."
Cons: "Everything was wrong"
Pros: "The services was amazing all this crew work so hard to do their job, best services by far.. We travel lots of time due to our work and Qatar airlines by far has the best team..! We thank you so,much for your services and getting us home safe.. Marilou POHJANIEMI"
Cons: "The same as the first fligth"
Pros: "Service and food were good and the cleanliness of the plane was excellent."
Cons: "Doha airport is very large between connecting gates and the trams are not well marked so walking was difficult for the elderly and handicapped. Not all gate areas were connected by tram."
Pros: "The Qatar crew is polite, caring, and responds to all needs re: food, drink, and proper seating. Meals were hearty. The in-flight entertainment from JFK to DOH was wonderful!"
Cons: "In-flight entertainment from DOH- DAC didn't work. Chaotic on boarding."
Emirates is great for someone like me traveling and on an expired H1B
The boarding took far to long. People in the first few ros held up all the passengers in the back of the plane.
The check in process at Hyderabad airport is ready slow and need immediate attention to correct it. It took 1 hour 40 minutes for me to complete this process.
Departure times were late
Pros: "Amazing crew.comfortable seats"
Cons: "I wish the 777 had slightly wider seats like the A380"
Pros: "The entertainment was great and the crew was very friendly and helpful"
Cons: "The ability to access bathrooms after turbulence has ended"
Pros: "Crew, food, seats were great (my route was empty on the first flight, so I could lay down across other seats). They provided amenity kids even in economy class."
Cons: "The connection was too tight. A staff member led us to a bus to the next terminal, but left at security without a word. I ended up running from security all the way to my gate, feeling I was going to miss my flight. They still had the gate open past the scheduled time, but wish I didn't have to run."
Pros: "Seat was very comfortable."
Cons: "Everything was good, one little thing, just had to wait for crew member to respond to the bell."
Cons: "I made a FaceTime call to my daughter over the Atlantic - nothing better!!! The staff is beautiful, and the ride was smooth."
Pros: "All ok"
Cons: "Sray bathrooms often."
Pros: "Crew were good though snacks weren't on offer without asking."
Cons: "The seat I was had water dripping from the roof shortly before landing. Guess it was the condensation from the airconditioner"
Pros: "Friendly cabin crew, new movies"
Cons: "Long wait after boarding before takeoff"
Cons: "I paid extra to have an exit row for this long flight. Just before taxiing a man moved seats into the exit row seat next to me (not paying for it like I had) and was intrusive and sprawling out over into my space the entire very long flight. I am extremely unhappy about this and the willingness to allow him to move seats that I had to pay extra for and then left me zero comfort on the flight."
Pros: "It’s no choices small portion"
Cons: "No taste a"
Pros: "Every thing is very good"
Pros: "Smooth flight. Attentive crew. Good entertainment options"
Cons: "The toilet had no toilet paper so I used the paper hand towel and prayed it did not block when I flushed. The beef option was not that great. I should've chosen the chicken."
Pros: "Comfort, amenities"
Pros: "Sharon, one of the crew member was warm, offered help to take care of my 6 month daughter Incase I needed it. It was comforting to know. Small kids gift are appreciated."
Cons: "Did not like the fact that I was not able to upgrade"
Pros: "The comfort ,food"
Cons: "Crew was not polite and had an attitude when requests was made."
Pros: "Food , entertainment and service"
Cons: "The seats were a little hard. The checkin process was terrible. They ran out of dishes from the menu in the first meal served on board."
Pros: "Everything from food to seating was quite comfortable."
Cons: "Boarding was a bit more difficult since they did not call boarding zones"
Pros: "Very clean. New fixtures nice screen"
Pros: "The ICE system was a perfect way to spend 13 hours on a plane. I watched a movie, listened to music, even watched part of a live broadcast NFL game during the trip. Much appreciated!"
Pros: "Plenty of room even in economy. Good food for a plane. Very friendly"
Pros: "First time on an Airbus and it was a much more comfortable plane. Seats were roomy with more leg room, entertainment was better."
Cons: "Pizzas were pretty bad. Biggest problem was the arrival airport. Dulles is a poor airport. The people movers at arrival for more than 400 passengers are really inconvenient. How 'bout using BWI instead?"
Pros: "Everything was excellent, the food the service"
Pros: "Rude flight attendants and REALLY BAD FOOD."
Cons: "The seats are small , its hard to move, sleep or to do anything For 15 hours flight you need a little bit more space. But everything else was great"
Pros: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Cons: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom. There were 2 kids next to me that stood on their seats and jumped and screamed almost the entire flight. No one said anything."
Pros: "The crew were Amazing, thank you Anastasia. Mark, Claudia and everyone on floght EK219. AMAZING job"
Cons: "The food i wish there were more choices please."
Pros: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance"
Cons: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance. An extremely poor show my emirates who call themselves a premier airline and this was a POOR SHOW!"
Cons: "16 hours transit in dubia without any service."
Pros: "The crew were friendly."
Cons: "wifi wasn't good - I couldn't connect. Wine choice wasn't good (white). Would have preferred a sav blanc"
Pros: "Excellent highly diverse crew. Good food. Very comfortable. Fantastic entertainment selection."
Cons: "Expensive. Great to have wifi for nominal fee but problems getting and maintaining connection."
Pros: "The best economy seating out there. Emirates still makes you feel like a person even though you are in economy. Unlike other airlines Emirates flight crew treats you very well, they are polite, the food is good and the seating is very comfortable. It makes a 16 hour flight pleasureable. Thank you Emirates!!!"
Cons: "The in-flight crew was rude and aggressive. Also there was no communication or announcement regarding the delayed flight. Food was substandard. We've had much better experience with emirates in the past. Next time perhaps we will opt for another airline ."
Cons: "I had given preference of Asian vegetarian food on line but was not served the same"
Pros: "Flight leg space and inflight crew are good"
Cons: "Emirates Check in Person at Orlando International Airport is Rude and RACIST"
Pros: "Crew v good"
Cons: "Food .. Fish undercooked ... Aircraft bit dated"
Pros: "Crew were good."
Cons: "Food is not so good."
Pros: "I like the selection of movies."
Cons: "The check-in and gate staff were trying to weigh our carry-ons and make us adjust things when ultimately does it matter how much weight I can carry on the flight? What if I gained 20 pounds since I booked my ticket. Will I be charged? Seriously, if it's that big of a deal, there should be a limit on weight of the person plus their carry-ons. Thin people should not be hassled! I am saving a hundred or so pounds by not weighing so much! Stop hassling us for carry-ons!"
Pros: "The service crew was perfect. Check on me through out the flight to ensure that I was comfortable. When meals came around and I was sleeping they check to ensure i did not miss a meal. 5 stars for the crew of Emirates flight 220."
Pros: "Wifi availability. Comfort."
Pros: "Very friendly, courteous service. Boeing 777, spacious and quiet aircraft."
Cons: "Nasty unorganized corporation that treats passengers badly."
Cons: "Space between seats"