Find Cheap Flights from Massachusetts to South Africa

Cons: Great customer service

Pros: Crew was perfectly fine.

Cons: Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!

Pros: Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point.

Cons: Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing.

Cons: Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled"

Pros: From Doha to lax my assigned seat was 20K and some Isidore changed it before I arrived to Doha. Then I called in to get another window seat and likely got 29K. When entering the aircraft another moron changed to to 38E. I’m so definitely getting my refund for this customer service/ flight !

Cons: Take a while guess

Pros: Great crew!!!

Cons: Nothing

Pros: Seat more comfortable .

Cons: there is need to improve food & entertainment section.

Pros: Everything alright

Pros: Na

Cons: Na

Pros: A380 with extra legroom is great comfort

Cons: Connection at Frankfurt airport very poor We had to run for 15 minutes to get our Singapore flight with no assistance from Lufthansa

Pros: Care was amazing plane was spacious and new lots of entertainment

Cons: Food could have been better

Pros: Crew was great

Cons: So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic.

Cons: Information on arrival time was not correct

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: Yes

Cons: Everything was good

Pros: The pilot greeted us all on the jet way and then spoke to us. He even came to ask if everyone was ok before we left.

Cons: Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost.

Pros: Handing by any cap was great to get us on the plane on time.

Cons: The plane we got on time to board was delayed enough to miss our connecting flight, so delayed another 3 hours when missing the next flight.

Pros: The gate agents and flight crew were very accommodating.

Cons: I was extremely annoyed that TSA Pre-Check was unavailable at Terminal 2 at 8:15am. This is unacceptable and not the TSA's fault. I fault the airline for this oversight. Delta needs to communicate better to the passengers if there is a possibility of this service being unavailable at an airport.

Pros: The service is amazing .. the crew took care of us well.

Cons: Not much .. its a comfortable short flight.

Pros: The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!

Pros: Everything

Pros: Comfort and food with good entertainment.

Cons: Crew could be trained for better service, most all were rude and annoyed that they were there.

Cons: I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!

Cons: The entertainment system broke down and the flight attendants seemed sassy

Pros: The crew were amazing and attentive

Cons: nothing that i can think of

Pros: Seats and crew great boarding was a nightmare

Cons: Better boarding patrol

Pros: Good check-in experience.

Cons: Entertainment Systems are old, low-resolution and difficult to view & operate compared to, say, A380 aircraft. Some did not work. Seats were cramped. One recliner was broken. Cabin crew smiled less. African legs should not have lower quality of equipment and service than other legs.

Pros: The time of the plane itself was nice and the ride was quick

Cons: The food potions were poor expected more from emirates... I took the same flight to LHR how ever this flight was not cleaned properly and the chairs were uncomfortable... I was sitting at the exit and my luggage bins were filled with blankets hence I had to put my carryon at the end of the plane

Pros: Very personable and always a smile.

Cons: Best business I have the pleasure of enjoying.

Pros: No complaints. Right from the airport staff to the crew in the plane all of them were amazing

Cons: Keep doing what you are doing.

Cons: The flight attendant actually worked very hard. But I don’t think they have enough people working in the economy. I asked for a cup of coffee twice from 2 different flight attendant. Never got it

Cons: The best

Cons: Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment..

Cons: Unprofessional boarding stuff in jfk ,not helpful & one of them was really rude.but cabin crew are nice . I will never recommend to anyone & I don’t think so I will travel again cathey pacific airlines.thanks

Pros: comfortable seating, friendly helpful crew, good food

Cons: sometimes too cold sometimes too warm

Pros: The meals were awesome, flight great!

Pros: Crew was great, seating comfortable.

Pros: The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft.

Cons: Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :(

Pros: From Doha to lax my assigned seat was 20K and some Isidore changed it before I arrived to Doha. Then I called in to get another window seat and likely got 29K. When entering the aircraft another moron changed to to 38E. I’m so definitely getting my refund for this customer service/ flight !

Cons: Take a while guess

Pros: qatar airways is able to accommodate my low sodium diet

Cons: headphone for entertainment did not work

Pros: The crew was amazing

Cons: it would be better if the flight departure on the scheduled time

Pros: The food was good and many entertaining movies.

Cons: When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help.

Pros: Crew was great

Cons: So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic.

Cons:

Pros: The crew was fun, informed, and very helpful.

Cons: The seat, the entertainment, the headphone jack, the food.

Cons: Boarding was slow but they had increased number of wheelchair clients. Not their fault but was a known so the process could have been started earlier.

Pros: Everything works and quick to get to destination.

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Pros: Crew are good ,seats were more than ok

Cons: Better seats and headphones to listen to the intertainmen system

Pros: The staff were good

Cons: Better seats and it was not Turkish Airline they change to another company

Pros: Crew was professional, food was good.

Cons: The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly

Pros: Efficient and on time.

Cons: All fine.

Pros: Food was good and plentiful.

Cons: There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height

Pros: The crew was very accommodating

Cons: Entertainment system was old and with few choices

Cons: Need more leg room. Cramped for 8 hours is not a good thing

Pros: Awful!!!

Pros: Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems

Cons: Nothing

Cons: Seats were so close together that when the person in front of me leaned back, my personal screen was inches from my face. Then when it was time to get the seats back up - none moved - they all had to be pulled up by many people.

Pros: Good flight

Pros: The crew was amazing

Cons: it would be better if the flight departure on the scheduled time

Pros: Crew was excellent.

Pros: -

Cons: I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA.

Pros: No delays.

Cons: The entertainment monitors were SUPER laggy with response. Image quality wasn't great.

Pros: -

Cons: Will never use Lufthansa again

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Cons: Delay due to strike

Cons: KLM crew exceed our expectations

Pros: Efficient boarding and left early! Hold luggage arrived really quickly on conveyor belt.

Cons: Nothing on this occasion.

Cons: We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service.

Cons: - Leave on time - Working onboard Entertainment system

Cons: The entertainment system broke down and the flight attendants seemed sassy

Pros: I like the free Wi-Fi free movies and the free Beverages and snacks oh and the flight was good too

Pros: Nice crew, nice plane

Cons: Tv was broken

Cons: Canceled flight