Find cheap flights from OR Tambo Airport, Johannesburg to Rome

"Qatar is undoubtedly the best airline in the world. Very impressed with their all around service and customer care."

"The airport staff of Qatar airlines was UNFRIENDLY and UNHELPFUL. They all acted like we were bothering them. They gave no help in moving from one station to another. In general they gave an extremely bad first impression of Qatar airlines!!"

Pros: "I would have appreciated that with ALL required paperwork, my stay at check in point would have lasted a little less than two hours I spent standing and waiting for a feedback."
Cons: "Updating clients and offering a seat if it’s a long wait could have improved the situation. It is on reception that the business gets its impression. Thanks."

Pros: "Everything great!"
Cons: "~"

Cons: "No gate for departure or arrival. No business class longe in Cape Town."

Pros: "Crew was great. They made up for mistakes in a positive and amenable way."
Cons: "Flight was late. There was no communication about it. The flight from Joburg to Doha was late, therefore I missed my connection. The delay was not officially communicated to any of the passengers — no announcements made, no representatives to talk to at the gate — until well past the time that we should have been in the air. It was distressing."

Pros: "The crew were good"
Cons: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"

Pros: "The crew was very attentive and professional"
Cons: "Food wasn't great"

Pros: "Crew is amazing"
Cons: "The Entertainment screen wasn’t working"

Pros: "Great crew and food. Nice economy class."

Cons: "Qatar Air! So refreshing to have good service just when I thought it was gone in this "modern" world..."

Pros: "Nice crew, 1 hr free WiFi"
Cons: "Significant delay on jetway, temps uncomfortable,"

Pros: "Attentive crew, good menu"
Cons: "Providing in-ear noise-canceling headphones instead of the typical around ear noise-canceling headphones"

Pros: "Nothing special"
Cons: "I found my seat a bit uncomfortable for this leg of the jurney"

Pros: "The service of the cabin was great!"
Cons: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."

Pros: "Helpful Qatar Airways passenger assistant at check-in."
Cons: "Security check chaos. Obnoxious security woman. BHX strict single bag, 7kg cabin baggage"

Cons: "Did not make this flight."

Cons: "Seat didnt fit to me."

Pros: "Everything"
Cons: "Excellent"

Pros: "decent leg room. the staff was accommodating"
Cons: "the brea was har. some of the food was overheated thus making it hard to eat"

Pros: "Fantastic service, very friendly staff who are always happy to help"
Cons: "Should have internet free of charge in flight"

Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "The change of my flight schedule for the entire journey was done without giving me any options (departure flights from origin and return). It would have caused me inconvenience if the change of time does not allow me to adjust my plans."

Pros: "Great flight. Everything was good. The only very small issue is hey offer WiFi but even if you pay the allocation of data make you feel like you living in the 1990. 10 meg free and 300 meg for a whole flight is a complete joke, especially for USD 30. They could manage protocols but give a reasonable service."
Cons: "WiFi"

Pros: "Qatar is a reliable airline."
Cons: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."

Pros: "The service from check-in till landing was on the ball and superb. They were friendly and eager to assist with everything. They have the latest movies and shows to watch on their in-flight entertainment."

Pros: "great crew and food."
Cons: "being charged excess baggage when one suitcase weigh under weight. Having to wait at the terminal for a hour and a half because of bad weather -- not the pilot's fault"

Pros: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Cons: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"

Pros: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"

Cons: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"

Cons: "The food options were good, but twice our family could not get the items we wanted as they ran out of them."

Pros: "I was actually impressed with the entertainment selection :)"
Cons: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."

Pros: "Food and entertainment"
Cons: "Hard cushioning and narrow seats on the 787"

Pros: "Good in-flight service"
Cons: "Cramped seats"

Pros: "In general the crew was very nice."
Cons: "The dreamliner is a little tight in relation to the B777. The Kosher meals very all the same for breakfast lunch and snack"

Cons: "1. rude staff - i stood in Jburg at the counter for 13 minutes (i checked my clock) while 8 staff ladies spoke among themselves in a myriad of languages. FINALLY one lady asked if i had been helped! I said no and she was clearly less than thrilled to be the one to help with my question. i literally just wanted to ask if my seat assignment was a window, middle or aisle, but it was like i was the bane of her existence and i interrupted their social hour. On my outbound flight (ORD to DOH) I also watched three staff members be beyond rude to guest after guest at the check in counter regarding baggage when they came forward to "re check-in" which was a new requirement for most people. There was a lot of general confusion on behalf of the consumers and the staff was NOT the least bit patient or helpful in explaining what they needed from us or why this flight had different procedures than normal. I still don't know why they were so fussy about baggage and made everyone re check in at the gate in fact. And they didnt do it to my baggage so i have no idea why they were so rude to some and completely left others alone. (didn't seem to have to do with size, carrying of electronics, i don't know?) 2. the physical flight - you changed my original flight time to something that was REALLY close for my connection from DOH to CDG, so you instead bumped me to a later flight without consulting me. it would have caused me to miss a connection flight I booked separately through EasyJet from Pairs to my home airport BIQ. I had to figure that out on my own. RUSH through Doha to make my 35 min connection and barely was allowed to board my onward Paris flight by the Qatar gate staff which was only cutting it close as a result of YOUR changes! Yet i was treated like i was somehow "late" and wouldn't be able to board ??? Again incredibly rude staff. Subsequently you lost my luggage because the connection was too tight. i landed on Friday and it didn't catch up to me until Tuesday. Not one person has said sorry or offered any restitution. And this is honestly what upsets me the most. I doubt anyone even reads this. pathetic. I work for a travel club and since Monday (so in 4 days) I have actively reached out to 4 clients to cancel and re-booked their Qatar airways flight to another carrier to get them to Johannesburg. They will be doing the same safari experience I did, but I will NOT recommend and book my clients on Qatar after my experience."

Cons: "You canceled our flight in the last minute. we were starting our holidays and missed one day included the booking reservation. We didn't get any refund regarding this issue. On the other hand, i booked my special meal and never received it."

Pros: "The flight was on time, not full and the crew and the entertainment was excellent. Very happy with the experience of flying on Qatar Airways from Johannesburg to Miami."
Cons: "Everything was well, the food was good not great (even for airplane food) and the only other issue is it seemed like trash from our drinks and food services was picked up for quite a while or until we brought it to the flight attendants ourselves."

Pros: "landed safely"
Cons: "Had to claim bags at Doha and go through multiple security screenings to board connecting flight. At one point all the security was not functioning and we were packed up in lines. Barely had time to stop at the restroom before final security check where it was all so disorganized. After that check we were told that if we left we had to go through security again. Would have been nice to know that upfront. It was a madhouse going through that final security check and my husband's wallet was lost for a bit. No one really tried to help and we were told to move aside. Finally someone saw that it had fallen beside one of the counters. It was all horrible. Because of all this our 5 hour layover was a hassle with no time for food, etc. The whole airport experience was confusing and badly handled."

Pros: "Service & cleanliness."
Cons: "Nothing I remember."

Pros: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Cons: "Nothing"

Cons: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."

Pros: "I enjoyed the staff"
Cons: "The screens were old school and I HS a hard time getting it to work Also the sleep mask I received had sticky stuff all over it when I opened the package."

Pros: "Excellent Cabin Crews, Flights on time"
Cons: "Food is mediocre at best, comfort on 787 is terrible."

Pros: "Spacious single seat Plenty of handy storage Pajamas provided Quiet cabin Great service Lounge wonderful as ever Not woken until last minute"
Cons: "Boarding a bit haphazard"

Pros: "nothing"
Cons: "Because of poor connection, arrived for flight 15 min. before departure. Gate agent wouldn't allow us to board and wouldn't help us rebook. Offered no help."

Pros: "Seat space. Stevice. Terminal."

Pros: "Nothing."
Cons: "Attendant was rude and never really finished service, never remembered any requests and consistently skipped guests when providing food or drink service, cabin kept oscillating between either too hot or too cold."

Cons: "We took off in a terrible storm with lightning striking all around the plane. Very rough, lightning which scared the hell out of both me and my wife."

Pros: "Amazing and efficient when we had to be rerouted due to the hurricane we had excellent service and care at the hotel which made my stay for a short while a memorable"
Cons: "The plane was quite congested as the seats were very narrow coming back to Miami"

Pros: "Not one thing about my experience."
Cons: "The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!"

Cons: "Nothing"

Pros: "Staff was very friendly and loved the food."
Cons: "For economy class, nothing."

Pros: "I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!"
Cons: "Email updates before flight! Not a single email sent!!"

Cons: "Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it"

Pros: "Crew"
Cons: "My flight tickets were mess up and I had to purchase new tickets . Horrible"

Pros: "Crew was great, seat comfortable, food was fine."
Cons: "Check-in personnel didn't quite know how to deal with a Green Card holder. Passport check before boarding creates a mess."

Cons: "Delayed"

Cons: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."

Cons: "We were happy with everthing"

Pros: "Crew was kind and gracious."
Cons: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."

Cons: "nothing"

Pros: "The space of the seat is wide. Nice chocolate."
Cons: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."

Pros: "The food was delicious, the staff was wonderful. Entertainment was awesome."
Cons: "The leg room or seat closeness."

Pros: "Left on time. Quick flight."

Pros: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."

Pros: "Everything"
Cons: "That it wasn’t a flight to denver"

Pros: "The food was quite good and the crew was perfectly friendly. The entertainment choices were useful on such a long flight."
Cons: "It was extremely warm on the flight; consequently, I was unable to sleep. This was my second overly warm Swiss Air flight. After numerous complaints on the first flight, the temperature was lowered, but the second flight remained warm."

Pros: "The attendants were very pleasant and the food delicious"
Cons: "A bit cramped in economy"

Pros: "Professionalism of the crew"
Cons: "First there was a mechanical with plane 1. They changed our gate. Then plane 2 was too small and the flight was overbooked by 40. Then the coffee machine was leaking. Then the crew passed their legal time and had to be replaced. Bottom line almost 3 h delay after 6h in ZRH coming from Mumbai"

Pros: "Flight staff was attentive and professional."
Cons: "The food was mediocre."

Pros: "We were about on time"
Cons: "No power outlet, cramped due to passenger reclined fully also made using entertainment screen impossible."

Pros: "Good and fast service"
Cons: "The size you allow for the hand baggage is insufficient"

Cons: "You need more time to make the connection in Zurich from domestic to international.....very rushed to do in less than one hour...."

Cons: "Had to check hand luggage which I had carried on easily from Boston. Flight only one third full. Long delay in Geneva to get bag."

Pros: "Excellent Service. Excellent food."

Cons: "The flight was delayed by 85 minutes from Newark to Zurich"

Pros: "On time; everyone friendly and helpful."

Cons: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"

Pros: "It was very efficient and the staff was very nice. The line was long but fast. The seats have quite the lean which made it easier to lie back. Getting Swiss chocolate is always a plus."
Cons: "The seats weren’t as comfortable or fluffy but it was a short flight so it can very well be overseen."

Pros: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Cons: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Pros: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Cons: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."

Pros: "Very friendly and excellent service. It was my first experience flying with Swiss. Will definitely fly with them again. Brest airline I've taken to Europe. This airline should be called tthe friendly skies of Europe. They are outstanding."
Cons: "The trip coming back to Chicago was a bit longer than going. The excellent service tgay eas provided by the crew made up for tgay."

Pros: "Nothing special"
Cons: "The business class seats were just like the economy class, not wider or extra space, only an empty seat in between, not worth the money. The first flight from Cairo to Zürich, no meal or snack was offered. Very disappointed in Swiss business class"

Pros: "Swiss is always a tad nicer than the alternatives"

Pros: "The way of treatment"
Cons: "The landing was terrible"

Pros: "A snack was actually served on board! With a beer if desired."
Cons: "Change of planes at gate produced some boarding confusion."

Pros: "We arrived early"
Cons: "No entertainment, no pillows or blankets, uncomfortable seats"

Pros: "EXCELLENT LEG ROOM"

Pros: "Staff & service were super nice & friendly. In this day & age that airline travel is getting really hectic, it was a breath of fresh air to see friendly & dedicated staff who clearly enjoy what they are doing."
Cons: "Can't think of anything"

Pros: "The crew was entertaining and pleasant. The flight was short and easy."

Pros: "I had no idea i would be charged for just one check in bag!"
Cons: "I had no idea i would be charged for checked in bag! Scam!"

Pros: "Enjoyed the service."

Cons: "Seat in front of you tilts back and gives you NO room. Horrible!!"

Pros: "The courteous and helpful crew. The food and snacks."
Cons: "The cramped seats and the poor leg room."

Pros: "Loved the cute attendant we had on flight :)"
Cons: "Old TV screen and remote"

Pros: "The food was good and I enjoyed the Swiss chocolates."
Cons: "The Seats were real cramped and the entertainment system was outdated"

Pros: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Cons: "Nothing."

Pros: "Nothing! It was the first day of our honeymoon, and it was ruined by Swiss."
Cons: "This (attempted) flight was like living a nightmare. The aircraft had a problem with the A/C, so we sat in the extremely hot aircraft on the tarmac for 2 hours while they tried to fix the problem. Then, when we were finally told that the aircraft could not fly, the Swiss staff said that we were "not allowed" to leave the aircraft. After stressed passengers confronted the crew demanding to be let off the aircraft, we went back into the terminal to wait for hours in line as just two Swiss staff filled out hotel vouchers by hand for over 200 passengers. Adding insult to injury, we were then told to wait for a hotel shuttle at the curb, despite the fact that the shuttle had stopped running hours earlier at midnight. I didn't fly to Switzerland until the next day, losing hundreds of dollars on a missed hotel stay in Zurich, and travel plans. And it was an awful start to my honeymoon. The way the Swiss staff treated us was unconscionable and insulting. They have not responded to my several written complaints, so maybe Kayak can help!!!"

Pros: "Flight was cancelled. Had to sleep in Zurich overnight. Airline covered the hotel and dinner bill though"
Cons: "Next morning the flight was delayed . Lost time in Rome and a night in Rone hotel"

Pros: "Reliable airline."
Cons: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."

Pros: "The crew was very nice and attentive, I really like the food on Lufthansa"
Cons: "The movie selection was limited and dated"

Pros: "Crew was thoughtful"
Cons: "Seats were uncomfortable and the food was not worth eating"

Cons: "Luggage did not arrive."

Pros: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"

Pros: "Super service. From gate in Frankfurt to Rome."
Cons: "Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far."

Pros: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Cons: "The seat and service."

Pros: "The flight attendants were wonderful."
Cons: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."

Pros: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Cons: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."

Pros: "Good service."
Cons: "Nothing."

Pros: "The crew were very considerate. Also they have the best baby beds we have seen so far"
Cons: "The entertainment system was glitchy."

Pros: "wine"
Cons: "no screens"

Pros: "Lounge was very clean"
Cons: "In a 10 hours flight Frankfurt to Atlanta only one main meal. Service was rushed job. My seat wasn’t working and Tv remote didn’t work."

Pros: "Much shorter flight time."
Cons: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."

Pros: "Boarding was automated gates was easy."

Pros: "Once again, the in-flight crew was excellent."
Cons: "The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost."

Pros: "There's nothing much that's positive to say about this leg of our journey."
Cons: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Pros: "The service to clients number one. I like"

Cons: "Lost a whole day and a half of vacation!"

Cons: "Having to go through passport control and security a second time took too much time for the connection between flights."

Cons: "Same as above"

Pros: "Nothing good to say"
Cons: "Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!"

Pros: "Efficient crew. Quick service, quick flight."
Cons: "No negatives."

Cons: "Did not happen"

Pros: "Plane was clean, crew nice and courteous."
Cons: "Food."

Pros: "Friendly crew"
Cons: "when seats recline in economy you can barely get in and out of a seat"

Pros: "Same as above."
Cons: "Same as above."

Cons: "Short flight so no entertainment provided or needed."

Pros: "The crew was great, the food wasn't bad and the seat was comfortable and I am very tall"

Cons: "Delay for one hour"

Pros: "The boarding process is very efficient."
Cons: "Lufthansa’s people are mostly good. But there are some obvious opportunities for people to be more friendly. Also, LH like many others continues to serve cold rolls and cold butter on international flights. KLM warms the rolls! It’s the one small touch that would make Lufthansa’s meal service so much nicer."

Pros: "The crew. They made an uncomfortable flight acceptable."
Cons: "Boarding confusing and flight experience poor. The crew was the only nice part. The rest, not worth the money."

Cons: "I had to endure 10 hours sitting next to an obese passenger, who was to big to fit into his seat and had to rest his shoulder and elbow over my seat. The crew couldn't do much and so I had to shift myself sideways for the entire journey in order to make space for this obese passenger to rest his arm into and over my seat."

Cons: "They had overbooked the flight and asked to reroute me. I asked if I would still be able to get to my destination at the same time and to make sure I would have a window seat. Everything from the moment I said yes was a terrible. They rebooked me twice on two different routes when I was in the air. Said a steward would meet me (never happened) instead I was running to catch flights on different airlines in two different airports. The entire situation was disgusting. The running was with all of my luggage. Because of the rebooking I was in the last row of 75 rows on a plane with an additional connection. Every flight had delays creating more chaos for the next flight. The only helpful airline in the bunch was Delta."

Cons: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."

Pros: "Crew friendly, good food"
Cons: "Cramped seating, can't select seat until checkin without paying (only airline we were unable to select seat)"

Pros: "Excellent service. Excellent food! So thoughtful."
Cons: "Seat is not premium."

Cons: "Our flight from SFO to Frankfurt was cancelled and we were re-booked on a very bad itinerary."

Pros: "Nice crew"
Cons: "Small leg space"

Pros: "Excellent Flight"
Cons: "Nothing"

Cons: "It was a transatlantic flight in coach. There is no way to make that a pleasant experience. Entertainment system was down. Ran out of one dinner option."

Cons: "Lost my Baggage for 2 days."

Pros: "Still loads of leg room in economy which is great for a tall person like myself."
Cons: "The food, dinner and breakfast from Johannesburg to Frankfurt was not very nice and not the usual good standard."

Cons: "The seat in front of mine was reclined in the already cramped space provided, twice as far back as any other seat I could see. Please look into the recline on that seat for future passengers. The crew hit my seat, repeatedly with their carts and did not remember to offer drinks to us as they pushed it by. The airlines should consider removing that seat as an option to passengers if there is not ample room for the flight crew to maneuver around it. It made for an unpleasant experience overall."

Cons: "Breakfast was just a roll. I would have preferred eggs."

Cons: "My connecting flight to Rome wasn't listed on any monitors, and four people couldn't find Terminal A on the map. Fortunately I found some fellow Americans who also couldn't find Terminal A , lower numbered gates, from our current Z gate. We went to the right, following most disembarked passengers and signs for some A gates....a mess! In the end, we had to go all the way back, past our original gate to a Customs area where they just stamped our passports and onward to our gates. It seemed like the signs only helped if you were going in the correct direction to begin with. Even my German friend said how bad that airport is for directions!"

Pros: "Great flight"

Cons: "I used to reserve seats without fees, but Lufthansa airlines requested a fee when I tried to reserve seats in advance."

Cons: "Salmon sandwich was not fresh- I got ill."

Pros: "Quick flight. Again, attentive and kind crew who made themselves readily available to passengers."
Cons: "The boarding process was a mess. We were taken by bus to a new terminal, but the bus was not heated and ended up sitting on the tarmac. They allowed passengers to board from two entries, but without organization. So passengers were found tangled up in the rows, attempting to find their seats."

Pros: "Very nice airplane and pleasant crew"

Cons: "Bigger seats the new ones are way to narrow"

Cons: "Klm is the best, even on a 40min they served small breakfast."

Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"

Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Pros: "Friendly crew"
Cons: "Can’t think of anything"

Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Pros: "The seat was a little uncomfortable but the crew were amazing."

Pros: "The crew"
Cons: "Seat comfort"

Pros: "The flight was smooth, the service was friendly, and the food with plentiful."
Cons: "Too much activity in the cabin during the flight."

Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Cons: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Pros: "Lovely crew, very helpful"
Cons: "N/A"

Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Pros: "Everything OK"

Pros: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Cons: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Pros: "Nice people and good service"
Cons: "Not much"

Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."

Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Pros: "Great service"

Cons: "Very slow service at checkin, was not even available when I arrived at the airport"

Pros: "Comfortable and well laid out seat area"
Cons: "Food was a little substandard for business class"

Pros: "Easy to board and easy flight."

Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"

Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Pros: "Sandwich was incredibly tasty (although not much filling)"
Cons: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Pros: "Really friendly staff. Great service"

Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"

Pros: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Pros: "Everything. A truly faultless experience!"
Cons: "Nothing"

Pros: "quick and relaxed"

Pros: "Good multi media access and content"

Pros: "Comfort economy well worth the extra."

Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Cons: "Service"

Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"

Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Pros: "quick boarding, responsive Airline stewardess, very polite."
Cons: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"

Pros: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Cons: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Pros: "We love the flight all the way"

Pros: "It was very comfortable"
Cons: "The crew was great"

Pros: "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"

Pros: "Flight was delayed by over three hours."

Cons: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Pros: "Clean plane , good crew ,"
Cons: "they didn't load my baggage from flight 1 to 2"

Pros: "Easy boarding, entertainment"
Cons: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."

Cons: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Cons: "Flight was delayed for 4+ hours"

Pros: "n/a"
Cons: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Pros: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Cons: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Pros: "Spacious business class seats, excellent meals"
Cons: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Pros: "Entertainment system"
Cons: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Pros: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Cons: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"

Cons: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Cons: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Pros: "Crew was nice."
Cons: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Pros: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Cons: "See above. Overall, very nice experience."

Pros: "The cue lines per zone are a brilliant idea!"
Cons: "An explanation to passengers as to why there was a backup between the gate and the plane."

Pros: "The transfer times were excellent"

Cons: "Booked with my partner. Ended up sitting apart. Not good"

Cons: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Pros: "FA kept bumping into my seat waking me up"
Cons: "Return the 777 to 9 across"

Pros: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Cons: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Pros: "Flight was on time."
Cons: "Food could have been much better in comparison with other airlines."

Pros: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Cons: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Pros: "The Air France service was ok. Got me to my destination on time and alive."
Cons: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Pros: "Quick and efficient not lying more to say or critique."
Cons: "Coffee and a bread roll as a snack??"

Cons: "Na"

Pros: "Flight on time"
Cons: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Pros: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Cons: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Cons: "My luggage was lost in Paris. Now I need to wait still."

Pros: "It was on time"
Cons: "Hard seats Boarding was 35 min delayed"

Pros: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Cons: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Pros: "Food, service, comfort"

Pros: "Crew was very nice and the plane was clean and comfortable"
Cons: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Cons: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Pros: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Cons: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Cons: "I was asked to change my seat repeatedly"

Cons: "The room between seats is unbearable."

Cons: "no vegeterian sandwiches very disappointed"

Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."

Pros: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Cons: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Cons: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Pros: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Cons: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"

Cons: "Air France lost my luggage and they can't find it in the computer system."

Pros: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Cons: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Pros: "Flight arrived safely."
Cons: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Pros: "The crew was very nice and helpful."
Cons: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."

Pros: "Movie selection was awesome! Food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Pros: "Spacing was ok"
Cons: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."

Pros: "cookies were great"
Cons: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."