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Cons: It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness.

Cons: I changed my flight but they didn’t change it and now I’m stuck!!!

Pros: The landing was smooth and so was the whole flight! Loved it

Cons: Food. I ended up throwing up shortly after eating

Cons: Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience

Cons: Food

Cons: Getting on and off the plane took some time, but doesn't it always? Economy class was slightly more comfortable than many other airlines, but nothing to write home about. Qatar Airways really shone in the food, the service (both onboard and off) and the entertainment. Good experience.

Pros: The crew was great.

Cons: Food wasn't that great.

Cons: As such everything was fine.

Pros: The crew was amazing!

Pros: Food varieties are not that good

Cons: Make the food quality, quantity and varieties to be improved

Pros: Ok

Cons: Comfort

Pros: Mango juice was good. Food was good. Crew was friendly and fast.

Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Cons: It's KLM. What else do you need to know.

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

Pros: The flight was quite comfortable.

Cons: I find it hard work doing such long flights these days.

Pros: Excellent service and food.

Cons: Seat could really use a real footrest instead of the metal bar.

Pros: We got an upgrade to business class and the experience was extraordinary. The service in general, but the warmth smile and courtesy of the flight attendants made the experience fantastic

Pros: Crew brilliant but seat very tight

Cons: Boarding procedure slow and hectic

Cons: 2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing

Pros: Exit row seat had much more space for legs, very much worth the upcharge for this seat.

Cons: Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold.

Pros: The bread was fresh and food better than other times

Cons: Crew is always aggressive and unfriendly

Cons: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.

Pros: Organized process and controls.

Cons: The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve.

Cons: staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors.

Pros: The seats could have been a bit roomier.

Cons: Boarding

Cons: Flight was run by American airlines. The Seats on the 777 were small extremely poor legroom.

Pros: Average

Pros: Seat was very comfortable and the air stewards were good

Cons: The entertainment system not working correctly and the food was poor

Pros: Good service

Cons: Serve Warm food

Pros: The crew members were very accommodating and friendly. They do a wonderful job. When I told them that the power was not working in my seat and that I needed it for my CPAP (I call it my anti-snoring device), they arranged for me to move to another seat where the power worked for the CPAP. When the power did not work in the new seat for my laptop, they offered to let me charge it in a more powerful outlet near the galley.

Cons: The power didn't work for my laptop. It did work for my CPAP device. Some of the seat control buttons were out of order.

Pros: Seat comfortable

Pros: Every time rest room sanitized for every passenger, onetime boarding and departure

Cons: Food menu is very basics, same food again and again. Also the number of items is very limited, heavy sound in the flight, not able to sleep.

Pros: Very nice and accommodating crew!

Cons: Needs more improvement

Pros: Absolutely nothing.

Cons: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Cons: 1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again.

Pros: The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure.

Cons: Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)

Pros: Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage.

Cons: Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random.

Pros: Friendly crew. Excellent check-in. Priority bags came off first.

Cons: The flight was delayed for hours in Delhi with no notice, making us spent the night at the airport. The flight was supposed to get to Abidjan around noon, but because of the delay, we missed the connection and the next available flight was the next day which would mean I missed my next flight and a work conference. In Delhi, the Ethiopian Airlines people assured me that it could be worked out in Addis, and that they could change my final destination to get me where I needed to go. However, in Addis, the employees were rude and did not even read the email that the Delhi people sent them. They would not do anything except send me to Abidjan the following day, which was useless since I already had to be in the US by then. The level of service is incredibly poor and disorganized, with many people having to wait for hours to even talk to someone and no information about what needs to be done. In the end, i had to purchase a new ticket to get to my destination. Had I known this was the case in Delhi, and that i would have to purchase a new ticket, I would have done so in Delhi rather than waiting all night and going to Addis. I fly very often and this is both the worse experience and service I’ve ever experienced on a flight, and they weren’t even able to get me to my destination.

Cons: Punctuality. Time is off the essence.

Cons: Poorly organised meal service

Pros: Food is delicious

Cons: Paid WIFI this time was horrible for the half of the trip WIFI don’t work

Pros: Perfect

Cons: Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again.

Pros: Another confirmation of excellent QA service.

Cons: Nothing.

Pros: Yes

Cons: Nothing comes to mind

Cons: Punctuality. Time is off the essence.

Cons: It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness.

Cons: 1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks (or waterbottles instead of little cups) would have been appreciated. Movie options were not as good as other airlines.

Cons: Time

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Nothing

Cons: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Cons: When its rain we shouldn’t walk to the air plain

Pros: The seat was really comfortable and I was able to sleep the whole flight with no disturbance

Cons: N/A

Cons: I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive.

Pros: Crew were very good.

Cons: No vegan food available.

Pros: Crew memebers

Cons: Nothing

Cons: Better seat

Cons: Online check in was not possible. The check in and boarding process took more than two hours and there was no order.

Pros: The crew members were very accommodating and friendly. They do a wonderful job. When I told them that the power was not working in my seat and that I needed it for my CPAP (I call it my anti-snoring device), they arranged for me to move to another seat where the power worked for the CPAP. When the power did not work in the new seat for my laptop, they offered to let me charge it in a more powerful outlet near the galley.

Cons: The power didn't work for my laptop. It did work for my CPAP device. Some of the seat control buttons were out of order.

Pros: Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice.

Cons: Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous.

Pros: The crew was amazing

Cons: The tv didn’t work throughout the whole flight. Very uncomfortable seats

Pros: The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding.

Cons: Seats were a little close, especially for a long flight, with meals.

Pros: Another confirmation of excellent QA service.

Cons: Nothing.

Pros: They help get passengers to seat and with their luggage

Cons: They insist to wake you up if sleeping to ask if you want to eat instead of leaving you alone!

Pros: It is good airline

Cons: The flight was very late, the airline did nothing for the time we were waiting

Cons: The Seats were really old and no new movies

Pros: Business Class Seats were comfortable

Pros: Crew and seats

Cons: Sound system,, entertainment system should not be turned off 25min before landing

Cons: Not a lot other than better choice of movies and music. Super airline as always

Pros: The crew was fantastic, the plane felt nicer than most other airlines, and the meals were great, even in coach

Pros: Good service by crew.

Cons: Online check in was not working which meant long line to check in at airport.

Pros: Very nice and accommodating crew!