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JNB - RIC

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Richmond Byrd Intl
Sun 9/19
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Top airlines flying Johannesburg OR Tambo to Richmond Byrd Intl

Scores according to KAYAK customer reviews

7,4
Air France
Overall score based on 4 211 reviews
7,6
Boarding
7,3
Comfort
8,2
Crew
6,9
Entertainment
7,1
Food
Airline reviews

Pros: "Yeah Everything well organized"
Cons: "I believe so"

Pros: "Crew are the best!"

Pros: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Cons: "N/A"

Pros: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Cons: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Pros: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Cons: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Pros: "Spacious business class seats, excellent meals"
Cons: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Pros: "Entertainment system"
Cons: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Pros: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Cons: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Pros: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Pros: "The crew was excellent and surprisingly the seats were comfortable."
Cons: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Cons: "There was no entertainment available."

Pros: "Crew was nice."
Cons: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Pros: "The crew was wonderful. We were in business class which was modest but comfortable."
Cons: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."

Pros: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Pros: "Crew was awesome!!"
Cons: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."

Pros: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Cons: "Nothing"

Cons: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Cons: "The fligh Washington delay more than a hour"

Pros: "Flight was on time."
Cons: "Food could have been much better in comparison with other airlines."

Cons: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Pros: "The Air France service was ok. Got me to my destination on time and alive."
Cons: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Cons: "Engine noise in the cabin is loud."

Pros: "It was a nice plane and boarding was well organized."
Cons: "I was assigned a middle seat, if not for that I would have given a higher rating."

Cons: "My luggage was lost in Paris. Now I need to wait still."

Pros: "25 min ahead schedule!!!"
Cons: "Cabin space, too narrow rows."

Pros: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Cons: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."

Pros: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Cons: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Cons: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."

Cons: "Security services at Manchester airport...too long and not friendly at all"

Cons: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."

Pros: "The crew were nice."
Cons: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Cons: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Cons: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Pros: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Cons: "See above and the food was disgusting"

Pros: "Nothing particular"
Cons: "Nothing particular"

Pros: "Good boarding procedure."
Cons: "Nothing much to add for a short journey."

Pros: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Cons: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Pros: "The crew was very nice and helpful."
Cons: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."

Pros: "Very old plane with very poor screens where images was horrible"

Pros: "Crew was great."
Cons: "Food could be a bit better. White bread is unhealthy."

Cons: "Too crowded"

Pros: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Cons: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."

Pros: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Cons: "The wi-fi did not work on our flight"

Pros: "Movie selection was awesome! Food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Pros: "Good entertainment"
Cons: "For the continuation of this flight of course I was still in the same seat in the middle and I had signed up and reserved an aisle seat"

Pros: "Boarding efficient, Air France flight to Paris was brief and pleasant."
Cons: "Seat a bit uncomfortable"

Pros: "Same as above, the crew was very friendly and the food was great."
Cons: "Seating was cramped and uncomfortable for a tall person."

Pros: "Super comfortable even in coach (upstairs). I was impressed with service and quantity and quality of food. Would be pleased to fly them again."
Cons: "Seat did not recline as much as normal aircraft."

Pros: "Due to delay in flight of amost 2 hrs, the in flight staff was kind enough to offer drinks and snacks while the passengers were waiting in the plane."
Cons: "Terrible communication by the staff on the cause of delay. Also once we landed in Paris, the ground staff was not aware whether all the luggage has landed or not."

"My flight was cancelled and I wasn’t even notified!!! Horrible service!"

Pros: "yes, no on sat on my row coming or going"

Cons: "Been non discriminatory"

Cons: "Overall good flight however the WiFi didn’t work"

Pros: "awesome"

Pros: "The crew was pleasant. The flight was smooth even though we flew through clouds the whole way."
Cons: "If you don't purchase a seat in advance, the airline puts you in a middle seat even if the plane is not full. I don't really like that."

Cons: "Usual complaints - chaos boarding and deplaning, poor entertainment options for free, headset not working. Had to deplane by stairs - we were parked next to an unused jetway."

Cons: "Snacks could be better....seats are small.... it was freezing....no free WiFi and no Tv"

Pros: "One flight attendant who was on a plane not scheduled for this flight (much smaller plane than scheduled) so lots of people left behind. Don't know her name but she had the best personality and really took care of a lot of people not happy being late of stuffed into a very small plane."
Cons: "Delays happen but DCA is a pretty big hub not to have a big enough plane to get passengers on board who are already delays. You had to pay $700 vouchers to a whole bunch of folks so whatever profit was possible went to vouchers instead."

Cons: "Didn’t fly"

Cons: "Delayed was terrible. I arrived 7 hours later than expected."

Pros: "Take offs were a few minutes late but we arrived on time at each destination due to savvy pilots and great tailwinds. Staff was in a good mood and so were the passengers, no Scrooge’s!"
Cons: "The only BBQ in Dallas Airport Terminal C is a chain spot....boooo!"

Pros: "On time . No significant delays cost of ticket low."
Cons: "Tiny plane with small seats never that comfortable."

Pros: "See above"

Pros: "Nothing."
Cons: "Aircraft seating was terrible! Seats were way too close together. Seats were uncomfortable. Couldn’t even get an entire soda from the attendant. Made me remember why I dislike flying."

Cons: "rerouted through Philadelphia."

Cons: "Sfo-phl flight was delayed just long enough to miss connection. Standbys were full. Instead of arriving at 10a it’s 7p"

Pros: "The movie and TV selection was excellent"
Cons: "Interrupting my movie several times. Stop that. I understand when it’s a seat belt message, or landing. Don’t make me listen to the pilot drone on about the weather. It’s 2018. I can check that on my own"

Pros: "The flight left on time and arrived earlier than expected. Great job by the flight attendants as well! I thoroughly enjoyed my flight back home."

Pros: "Smooth and quick flight"
Cons: "Warm, no refreshments"

Pros: "Awesome service"
Cons: ":)"

Pros: "Went without a hitch"
Cons: "Na"

Pros: "On-time departure from PHL; on-time arrival in RIC, my checked bag was on the flight."
Cons: "Nothing."

Cons: "If there was ever a staff that was more eager to shirk responsibility I have never encountered it. At this point you might as well crash the plane and blame a duck. I am personally offended at the shear incompetence of the people employed by your "company.""

Pros: "Although the crew encountered a maintenance issue with the aircraft, another aircraft was provided and we were able to take off within an hour. So glad it wasn't cancelled!"
Cons: "Could not bring a guest into the Admirals Club during the flight delay, although I was allowed to do so on the same outbound leg. There seems to be inconsistency in the way the guest policy is applied (e.g., flying first class international)."

Pros: "unAnnounced gate change"
Cons: "Running in airport"

Pros: "Big comfy plane"
Cons: "The orange juice"

Pros: "The A321-S was a pretty good aircraft. Nicely updated interior. Staff were young & professional. Everyone was happy, efficient and professional. It was nice to see the Captain smile and say goodbye to ALL the passengers. Well done AA!"

Pros: "Clean and new airplane. Crew was very nice"
Cons: "People in front of us were reclining the entire time and our seats right behind them were tight. Did not like having to pay extra for seats"

Pros: "Flight departed and arrived on time. Seats had power jacks."
Cons: "Could not understand pilot communications. First class flight attendant Jill did nothing special to deserve recognition. No wifi on board."

Pros: "Great first class staff."
Cons: "Nothing"

Cons: "there was no entertainment for a very long flight. also, it was night time, and the fasten seatbelt signs are so big and bright that it is impossible to go to sleep! Our plan was delayed for 2 hours, meaning we did not get in until 230am. it was exhausting!"

Pros: "The flight attendants were excellent."
Cons: "Wish the plane had been equipped with personal entertainment screens on the seatbacks."

Pros: "On time departures. Friendly crew."
Cons: "Nothing"

Pros: "Nothing to expect from Domestic fight."

Pros: "The crew on the flight were nice and helpful. Even though it was a short flight"
Cons: "Nothing."

Pros: "Comfortable seats. Quick boarding. No delays."
Cons: "Again flights attendants were a bit dry."

Pros: "It was on time and the crew were good"
Cons: "Padlocks being cut of our luggage with no explanation!"

Pros: "Flight on time"
Cons: "Need better crew the lady serving the snacks looked moody."

Cons: "Same as above"

Pros: "Nice landing."
Cons: "Leg room"

Cons: "It was an hour + late. A trip I took from Washington two weeks before was late in both directions."

Cons: "No wifi, no headsets to listen to tv"

Pros: "On my return I had my own seat! Not nearly as cramped. Had soda and pretzels. The air magazine was latest issue! The attended was nice."
Cons: "The seats needed to be shampood."

Cons: "I realize there is no beverage service on this flight . However, I was greatly surprised when attendant walked through cabin with a tray of water to wash down the biscotti she had passed out . Water was room temperature in a plastic cup . Not what I was expecting . I guess it's the thought that counts ,"

Cons: "3 hour delay due to maintenance issues on two planes."

Pros: "The plane was almost empty and so I was able to rest comfortably."

Cons: "I was so sick of waiting for the delay and remembering my horrible previous flight that I opted to meet my friend who lives in North Carolina and will be driving home to Richmond instead."

Cons: "4:00 pm Flight from Charlotte to Richmond was cancelled; Was unable to reconnect on another flight until 11:00 pm. Waited in airport for over 8 hours. No voucher for food or beverage while waiting. Nothing was even provided on plane not even water"

Pros: "No comment"
Cons: "No food or drink given to me. Deliberately ignored by crew."

Read more about Air France
COVID-19 information

Safety measures for airlines flying from Johannesburg to Richmond

Airlines flying from Johannesburg to Richmond have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Johannesburg to Richmond

Mandatory masks

Masks required on board, masks provided on flights from Johannesburg to Richmond

Social distancing seating

Middle seats unavailable to book on flights from Johannesburg to Richmond

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Johannesburg to Richmond

Book cheap flights from Johannesburg to Richmond

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