Daily cleaning, installation of cabin HEPA filters on flights from Johannesburg to Dominican Republic
Most visitors from Johannesburg need to provide a negative COVID-19 test result and/or quarantine to enter Dominican Republic. Travelers are allowed to enter. fully vaccinated people should have a vaccination certificate that shows they have had the last dose of a vaccine no less than 3 weeks before arrival.
Read more about travel restrictions for Dominican Republic
Visitors from Johannesburg are not required to quarantine after entering Dominican Republic.
Visitors from Johannesburg must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Dominican Republic.
Current regulations for vaccinated travelers to Dominican Republic: most visitors from Johannesburg may enter Dominican Republic but may still need to provide proof of negative COVID test.
Travel Declaration Form
Masks: Required in public spaces.
Restaurants: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "Crew were Great, With great service"
Pros: "I would have appreciated that with ALL required paperwork, my stay at check in point would have lasted a little less than two hours I spent standing and waiting for a feedback."
Cons: "Updating clients and offering a seat if it’s a long wait could have improved the situation. It is on reception that the business gets its impression. Thanks."
Pros: "Everything great!"
Pros: "Crew was great. They made up for mistakes in a positive and amenable way."
Cons: "Flight was late. There was no communication about it. The flight from Joburg to Doha was late, therefore I missed my connection. The delay was not officially communicated to any of the passengers — no announcements made, no representatives to talk to at the gate — until well past the time that we should have been in the air. It was distressing."
Pros: "The crew was very attentive and professional"
Cons: "Food wasn't great"
Pros: "Crew is amazing"
Cons: "The Entertainment screen wasn’t working"
Pros: "Great crew and food. Nice economy class."
Pros: "The seat was ok and the food was good."
Cons: "Though the staff was friendly, I found them a bit unhelpful. I was literally holding three bags and a toddler in my arms, and passed at least three airline crew members. However, not one of them even bothered offering for help. I don’t expect that from a world class airline."
Pros: "Nice crew, 1 hr free WiFi"
Cons: "Significant delay on jetway, temps uncomfortable,"
Pros: "Food was quite good along with service"
Cons: "No entertainment or tv monitors - 6 hours of no movies!!!"
Pros: "Nothing special"
Cons: "I found my seat a bit uncomfortable for this leg of the jurney"
Pros: "The service of the cabin was great!"
Cons: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."
Pros: "Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices"
Cons: "Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight"
Cons: "Did not make this flight."
Pros: "decent leg room. the staff was accommodating"
Cons: "the brea was har. some of the food was overheated thus making it hard to eat"
Pros: "It arrived on Time."
Cons: "Entertainment system was broken and had to be restarted a couple of times before It crashed completely. Food sucked."
Pros: "Fantastic service, very friendly staff who are always happy to help"
Cons: "Should have internet free of charge in flight"
Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "The change of my flight schedule for the entire journey was done without giving me any options (departure flights from origin and return). It would have caused me inconvenience if the change of time does not allow me to adjust my plans."
Pros: "Great flight. Everything was good. The only very small issue is hey offer WiFi but even if you pay the allocation of data make you feel like you living in the 1990. 10 meg free and 300 meg for a whole flight is a complete joke, especially for USD 30. They could manage protocols but give a reasonable service."
Pros: "Qatar is a reliable airline."
Cons: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."
Pros: "The service from check-in till landing was on the ball and superb. They were friendly and eager to assist with everything. They have the latest movies and shows to watch on their in-flight entertainment."
Pros: "great crew and food."
Cons: "being charged excess baggage when one suitcase weigh under weight. Having to wait at the terminal for a hour and a half because of bad weather -- not the pilot's fault"
Pros: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"
Cons: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"
Pros: "I was actually impressed with the entertainment selection :)"
Cons: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."
Pros: "Food and entertainment"
Cons: "Hard cushioning and narrow seats on the 787"
Pros: "Good in-flight service"
Cons: "Cramped seats"
Pros: "In general the crew was very nice."
Cons: "The dreamliner is a little tight in relation to the B777. The Kosher meals very all the same for breakfast lunch and snack"
Cons: "1. rude staff - i stood in Jburg at the counter for 13 minutes (i checked my clock) while 8 staff ladies spoke among themselves in a myriad of languages. FINALLY one lady asked if i had been helped! I said no and she was clearly less than thrilled to be the one to help with my question. i literally just wanted to ask if my seat assignment was a window, middle or aisle, but it was like i was the bane of her existence and i interrupted their social hour. On my outbound flight (ORD to DOH) I also watched three staff members be beyond rude to guest after guest at the check in counter regarding baggage when they came forward to "re check-in" which was a new requirement for most people. There was a lot of general confusion on behalf of the consumers and the staff was NOT the least bit patient or helpful in explaining what they needed from us or why this flight had different procedures than normal. I still don't know why they were so fussy about baggage and made everyone re check in at the gate in fact. And they didnt do it to my baggage so i have no idea why they were so rude to some and completely left others alone. (didn't seem to have to do with size, carrying of electronics, i don't know?) 2. the physical flight - you changed my original flight time to something that was REALLY close for my connection from DOH to CDG, so you instead bumped me to a later flight without consulting me. it would have caused me to miss a connection flight I booked separately through EasyJet from Pairs to my home airport BIQ. I had to figure that out on my own. RUSH through Doha to make my 35 min connection and barely was allowed to board my onward Paris flight by the Qatar gate staff which was only cutting it close as a result of YOUR changes! Yet i was treated like i was somehow "late" and wouldn't be able to board ??? Again incredibly rude staff. Subsequently you lost my luggage because the connection was too tight. i landed on Friday and it didn't catch up to me until Tuesday. Not one person has said sorry or offered any restitution. And this is honestly what upsets me the most. I doubt anyone even reads this. pathetic. I work for a travel club and since Monday (so in 4 days) I have actively reached out to 4 clients to cancel and re-booked their Qatar airways flight to another carrier to get them to Johannesburg. They will be doing the same safari experience I did, but I will NOT recommend and book my clients on Qatar after my experience."
Cons: "You canceled our flight in the last minute. we were starting our holidays and missed one day included the booking reservation. We didn't get any refund regarding this issue. On the other hand, i booked my special meal and never received it."
Pros: "Extremely like Qatar airways Both ground services and in flight service are excellent"
Cons: "Nothing . everything was fine."
Pros: "The flight was on time, not full and the crew and the entertainment was excellent. Very happy with the experience of flying on Qatar Airways from Johannesburg to Miami."
Cons: "Everything was well, the food was good not great (even for airplane food) and the only other issue is it seemed like trash from our drinks and food services was picked up for quite a while or until we brought it to the flight attendants ourselves."
Pros: "landed safely"
Cons: "Had to claim bags at Doha and go through multiple security screenings to board connecting flight. At one point all the security was not functioning and we were packed up in lines. Barely had time to stop at the restroom before final security check where it was all so disorganized. After that check we were told that if we left we had to go through security again. Would have been nice to know that upfront. It was a madhouse going through that final security check and my husband's wallet was lost for a bit. No one really tried to help and we were told to move aside. Finally someone saw that it had fallen beside one of the counters. It was all horrible. Because of all this our 5 hour layover was a hassle with no time for food, etc. The whole airport experience was confusing and badly handled."
Cons: "I had cancelled my flight with qatar airways due to the current political problems. My ticket was booked through the agent airfare.com. They have handled the issue terribly. To start with. They said that they have to charge me a $615 penalty on top of the $750 i had payed for the ticket for cancellation. They mentioned that ill be refunded my $750 from qatar as they got a waiver for me. I received $250 from qatar airways and nothing yet. Airfare's customer service staff is highly uncooperative and v rude"
Pros: "The airline did not give me 2 seats next to each other like I had booked more than 6 months prior to the trip. They refused to give my friend and I the 2 seats I had iriginally paid for and booked so we were stuck in the very last row of the entire plane with no reclining seats and terrible service for over 13 hours . Completely awful and really disappointing"
Pros: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Cons: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."
Pros: "I enjoyed the staff"
Cons: "The screens were old school and I HS a hard time getting it to work Also the sleep mask I received had sticky stuff all over it when I opened the package."
Pros: "Excellent Cabin Crews, Flights on time"
Cons: "Food is mediocre at best, comfort on 787 is terrible."
Cons: "Because of poor connection, arrived for flight 15 min. before departure. Gate agent wouldn't allow us to board and wouldn't help us rebook. Offered no help."
Pros: "Seat space. Stevice. Terminal."
Cons: "Attendant was rude and never really finished service, never remembered any requests and consistently skipped guests when providing food or drink service, cabin kept oscillating between either too hot or too cold."
Cons: "We took off in a terrible storm with lightning striking all around the plane. Very rough, lightning which scared the hell out of both me and my wife."
Pros: "Amazing and efficient when we had to be rerouted due to the hurricane we had excellent service and care at the hotel which made my stay for a short while a memorable"
Cons: "The plane was quite congested as the seats were very narrow coming back to Miami"
Pros: "Real silverware."
Pros: "Almost everything"
Cons: "Dont have special food for little ones."
Pros: "The attendants were very courteous"
Cons: "The seats were too cramped."
Pros: "Absolutely friendly Professional"
Pros: "The food was very nice. The IFE was very nice as well. The seats were comfortable."
Cons: "The was a lot of profanity used by the attendants that was not necessary. Secondly I reserved a front row seat in online check in, but it did not allow put mean in that seat. Which if they were full would be understandable, but every single one was empty."
Cons: "Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite"
Pros: "generally good overall for a 14 hour long flight"
Cons: "legroom could always be better for me......but this was similar to most other airlines"
Pros: "Crew, interior, seats"
Cons: "Food was average. Service could be better. For example, my wife and I never got our food at the same time or close enough. We had to ask for food or drinks. They should regularly ask if we need something. Empty water bottles (up to 3) were sitting on my table for hours till we landed."
Pros: "The crew was nice, and there was sufficient overhead space for my bag."
Cons: "I've flown hundreds of times, and this was the most most unpleasant flight I've ever taken. My seat didn't recline, the entertainment console was not working properly, and I had almost no legroom due to the design of the seat. The temperature was unbearably hot. And I didn't get my special meal."
Pros: "The seat was not up to the usual Emirates business class standard. The lights were never completely dimmed."
Pros: "crew was good but seat was too narrow, and there are too many little kids near us."
Cons: "do limit the number of passengers with little children and don't put senior citizens near them."
Pros: "General flight was good. Loved the food."
Cons: "Beeing more than an hour delayed"
Pros: "The food and service was great."
Cons: "Boarding for priority was a bit slow."
Pros: "Crew and entertainment"
Cons: "Food and legroom"
Pros: "Emirates really knows how to treat customers"
Cons: "Flight was long"
Pros: "Good service by Emirates"
Pros: "The travel kits are much nicer now, appreciated the mattress"
Cons: "The boarding process in ORT was a horrible fail. they didn't announce the boarding of first/business and by the time I arrived at my seat there was almost no overhead room left because people from economy put there bags in the business area. The bathroom was definitely not cleaned enough, I went twice where the floor was soaked, the seat was wet and the sink full of toothpaste. I understand that every passenger should be responsible enough to clean up after themselves, but it was not an enjoyable experience. The crew was friendly enough, but it didnt feel like the personalized service experience that is usually the case (where they introduce themselves, explain the do not disturb sticker etc). Also I think there was something wrong with my seat because it didnt "lay flat" all the way."
Pros: "Upgrade to Business class"
Pros: "I love the positive and can-do attitude of your crew"
Cons: "A 4 year old banging on the back of my seat"
Pros: "A380 flight was very comfortable, with adequate leg room. A great feature for long haul flights. Good food and a very good entertainment system"
Cons: "Good was served late, in both legs. Flight departs at 7 pm but diiner was served after 10 (midnight Dubai time) Which meant our sleep was disturbed and when breakfast was served we had a full stomach."
Cons: "Did not happen. Flight was purchased fraudulently and fortunately was caught by Emirates and Amex. Please REMOVE all my contact information from your website"
Pros: "excellent staff and friendly flight attendant."
Cons: "i wish next time the flight will includes a hotel for the over night stay. I had to sleep on the seats at the airport."
Cons: "Emirates checkin staff in India charging fees unnecessarily. Don’t know it is Emirates decision or Indian staff . I hate to travel again through Emirates ."
Pros: "Staff were friendly and helpful. ICE entertainment onboard offered a wide veriety to choose from"
Cons: "The food was average"
Pros: "Good service"
Pros: "We will highly recommend to use this airline. We will try again to flight to any city that we know they will have connections . Is worth it to plan to stay a few days in Dubai. Is a great city , unique, different."
Pros: "One of the better experiences I've had on a plane"
Pros: "Flight was quiet and very well organized"
Cons: "I normally choose vegetarian on all my flights, but emirates only has a strictly vegetarian option. Which means vegan - food was not good at all. Sometimes too spicy to even try to eat. I asked to replace my meal on occasion and took the continental breakfast which was great."
Pros: "the food was wonderful, the economy seats were comfy, and the service was superb. I really liked being able to watch movies and listen to music w/o a charge."
Pros: "I wish they have feet rest as in Saudi Airlines, to left the feet little pet & it will reflect positively on the back and spinal (more comfort for the back) Everything else was awesome"
Pros: "The great content in the entertainment system and the wifi. Bed was comfortable and the service was fantastic. I also really enjoyed the bar in the upper deck. The A380 is a wonderful machine!"
Pros: "I say that everything was good but overall "excellent" because it is hard to fly for hours upon hours and say that it was excellent. All considered, it was good while Emirates (compared to other carriers) is excellent. These huge airplanes are amazing!"
Cons: "Flying for hours upon hours but nobody can do anything about that. Africa has a routine, including this flight, of filling the cabin full of chemicals - for insects? Prepare to cover your head and face!"
Pros: "The comfortable seats, the entertainment system, the food, the attention given by the flight attendants. A great airline!"
Cons: "The length of the flight, but that's unavoidable."
Pros: "Space and the fact that everything worked. Food was excellant."
Cons: "I always like Emirates."
Pros: "leg room"
Cons: "the touch screen system was poor, limited movie choices, food taste, poor crew members etc"
Pros: "OK flight"
Pros: "Efficient, clean, friendly"
Cons: "None comes to mind"
Pros: "Entertainment Food Friendly Flight Crews"
Cons: "Had to rush to the next flight in Dubai."
Pros: "The crew were excellent. Very helpful and professional."
Cons: "All good!"
Pros: "Food and Entertainment beat Delta hands down."
Cons: "Unfortunately packed into a row with a lot of big guys"
Pros: "It was just ok overall."
Cons: "The first flight was late by over an hour and nobody could tell us why. They also serve food once and you don't get a snack or anything--you don't even see the attendants--for another 10 hours. Then they serve breakfast close to an hour before landing. The crew is constantly telling you to sit as if you weren't allowed to use the toilet at all when the seatbelt sign is on--and it's on the whole time. So you have to be asking permission to use the toilet when you are right next to the toilet door and about to go in because they don't allow you to use it. That's not healthy for someone to hold it."
Pros: "I will only fly Emirates when available to my destination from now on."
Pros: "I liked the boarding and most the crew was excellent"
Cons: "I specified ovo Lacto vegetarian because I eat cheese and diary. I got a stale and very small bread role with strawberry jam, wilted fruit and margarine for the breakfast meal. The non vegetarians got a full plate of croissant, cheese, fruit and jams. When I asked for butter I got no response. I asked three times before I could get some butter as I do not eat margarine. Lunch was wilted and slimy lettuce and tired fruit for dessert. The main meal itself was delicious but I was hungry the whole flight due to the small helping.. Another small but slightly fresher role and margarine again. Next to the non vegetarian meal there was less than half the food. It was very disappointing."
Pros: "Movies and internet"
Cons: "Took too long for food service. We were in middle two seats and my partner was feed and finished before I even got my food. They should go down each side at same time."
Pros: "Crew attitude and helpfulness. Food and beverage."
Cons: "Boarding procedures. Inadequate bathrooms for passenger numbers. Seat width. No economy plus seating."
Pros: "The wrap-around head rests help with sleeping. The good size blanket was comfortable and kept me warm. I really liked the bigger entertainment screen and excellent choice of movies and TV programs. I've never had 'Homes International' and 'Don't tell the Bride' on any flights, which are favorites of mine and are very popular.. I fly on 16 flights/year domestic and international. The flight attendants were very pleasant and helpful."
Cons: "It was a bit too cold. I was in row 50 on the aisle. I am vegetarian so was pleasantly surprised with the fish curry being on the menu, but couldn't see or taste the fish. A bit disappointing."
Pros: "Both flights were amazing the service in both were excellent including crews too"
Cons: "Is from Jhb to Dubai were not Cartered for our foot socks had to were shoes to keep warm regards the long flight, and cover our eyes too ,but every thing was the best regards that only"
Pros: "Spacious seats..comfortable flight and great on board service"
Pros: "Good crew lots of food and open bar."
Cons: "I didn't get food Jain veg. Please include it in your menue"
"My flight was cancelled and I wasn’t even notified!!! Horrible service!"
Pros: "Crew was very nice."
Cons: "They should have had vodka for bloody mary and good needs to be improved"
Pros: "Crew was good. Seat were comfortable."
Cons: "Don't charge for wifi. It should be free."
Cons: "No debe cobrar maleta pequeña"
Cons: "Pagar una maleta demasiado"
Pros: "45 minutes late departure"
Cons: "No había espacio para equipaje arriba."
Cons: "No food at all"
Pros: "The crew was really nice and I like the cookies"
Cons: "the flight was delayed till the next day and we sat in tarmax 4 hours"
Pros: "crew was good. plane was clean"
Cons: "terrible entertainment option. plane interior was old and only way to have entertainment was using my own device, which was a phone and has a small screen. on the way back it was great"
Pros: "Crew was fine."
Cons: "The first class seats on these newer 737-800s are VERY disappointing. Width is ok, but legroom is on par with economy expectations. With my tray out and the person in front of me reclined, I could barely see my laptop. There is also very little space under the seats, especially for the aisle seat."
Pros: "Staff was friendly"
Cons: "It was crowded"
Cons: "Flight attendent was late had it been a passenger they would have left them."
Pros: "Really easy boarding and flight. Great in flight entertainment options."
Pros: "Serial delays of over 3 hours are truly annoying. 8 delays is just not real. It avoids rebooking for the airline. I got home at 330am which is just not right at 68 years of age."
Cons: "Communicate. This is the 5th flight with serial 30 minute delays. Crazy poor. Would not be accepted in any other industry. There is no recourse as a consumer."
Pros: "The crew were nice, glad I paid for the extra legroom."
Cons: "The food was only so-so, but it’s only a short flight so you can’t expect too much."
Pros: "On time"
Cons: "Snack selection was poor"
Pros: "many movies"
Cons: "The delay of 1 hour inside the aircraft and at the end before they closed the doors 3 new passengers came in and it appeared that the aircraft was waiting for these passengers"
Cons: "The cliff notes of this debacle are, inbound flight arrived late to Montreal, I contacted AA social media team to make sure they could notify the gate of my connecting flight, they didn’t after they said they did. Flight arrived in Chicago a little early, I have to wait 15 min for my bags from the valet, I run to the next gate and arrive with 13 min to spare, the gate agent (not nice) goes I’m sorry we already closed the door. I’m like, huh? Then he has the gall to tell me, “well had someone called us we could of held your seat”. That’s when I lost it. Needless to say I’m now flying to Dayton and back to Dallas. That’s in lieu of a 3:50 PM flight TOMORROW!"
Pros: "food, alcohol very good, pleasant flight"
Cons: "It was horrible. Almost 3 hours delayed"
Pros: "Was on time"
Cons: "Food, seat"
Cons: "No snack"
Pros: "The flight overall very good and smooth"
Cons: "Boarding could be improved if they would start boarding from the back of the plane to the front after boarding 1st class and Priority this way people would not block the passage when putting their luggage in the oberhead compartments."
Cons: "Baggage lost."
Cons: "The gate changes...........and no information in 3 hour delay"
Pros: "Good piloting...courteous on board service"
Cons: "Entertainment system was not operational. No food..only simple snack. Even willing to pay only a simple snack box is available...few choices due to length of flight being under 3 hours."
Pros: "Decent legroom"
Cons: "My TV screen stopped working mid-flight, and the crew was indifferent - tried to reset it, it didn't help, but they didn't check back. When I asked them about it, they shrugged. I had to suggest moving me to another seat, which they did - but they should have suggested it, not me."
Pros: "On time boarding. However we had about an hour departure delay due to de-ice of the plane due to ice storm which just started but I am not complaining about that. I would rather the plane was completely safe for departure."
Cons: "We have to gate check roller bags due to size of plane. Also, little or no knee room. My knees were pressed into the seat back in front of me."
Pros: "But, the customer service was good."
Cons: "The flight was cancelled."
Pros: "The comfort seats"
Cons: "Flight was oversold and that caused a delay of over 1 1/2hr."
Pros: "The crew were friendly and did their job effectively"
Cons: "Lack of seat space Planes seemed old Minimal overhead storage room—carry on fits all other airlines overhead but struggled to get bag in compartment Also, no help from crew with this Seats recline nearly into lap of person behind"
Pros: "Entertainment, food and smooth flight."
Cons: "Did not like Early boarding with known mechanical problems, waited for almost 2 hours inside aircraft before taking off. Crew okay but could be more courteous."
Pros: "Plane was new and entertainment was free. Great service too."
Cons: "American has improved a lot"
Pros: "Great experience! Entertainment was up to par. Had plenty of up to date and unreleased content. Seats are much more comfortable now as well. Service was great too! As a nearly 40 year old man they allowed me to see the cockpit and that was the first time I was ever offered in my life. Thank you!!"
Cons: "Lack of a decent snack besides pretzels..."
Cons: "There was a 3 hour flight delay in JFK but to be honest there is a lot to do in the airport and Nice bars and shops next to the gate so I was occupied. Annoying for family picking me up in Scotland however."
Pros: "Friendliness and attitude of flight attendants to serve as help passenger"
Cons: "Entertainment screen was not operating satisfactorily"
Cons: "Crew, food, and entertainment were terrible. If I pay for british airways, I should get it. American airlines is trash, and all of the airlines in the US, should take notes from every other airline. Air travel In the US has become the bus station of the 21st century. I shouldn't be paying this much to bad business just because there isn't an alternative."
Pros: "Excellent entertainment system, comfortable seating, decent refreshment service for such a short trip."
Cons: "The flight didn't board until an hour and a half after the original scheduled time, and despite boarding quickly, we didn't take off for even longer. Because of the long wait, it would have been nice to have been offered a snack in addition to the beverage that was served during the flight."
Cons: "AA didnt give a boarding pass because of an error in their computer. When it was finally resolved the flight was gone and all they could say was sorry and said they would refund the money. They would not accomodate us or try to get us on another flight until they day of the returning flight. Unfortunately because of this my father missed seeing his friends and family who he has not seen in over 40 years for a reunion. We never received notification that anything was wrong with the flight and we were given the run around for 2 hours until they realized it was their fault and we missed the flight. Then they just offered a refund. In my opinion they were overbooked and did this on purpose, because it could have been resolved in minutes. I am disappointed with all parties involved including Kayak because of not notifying us of a problem. Thanks for ruining possibly the last time my father would be able to see his family and friends."
Pros: "Boarding was structured as usual"
Cons: "The flight was delayed by more than an hour. No reason was given. There seemed to be an issue with the maintenance log, which I overheard I arrived late to Piarco"
Cons: "Worst seats ever. Very delayed. No entertainment"
Pros: "Seats Wifi Tv Seats again"
Cons: "Crew is so so"
Pros: "Flight on time"
Cons: "Airplane should be a bit more modern."
Cons: "I observed Crew at gate and on board rude to passengers"
Cons: "No entertainment. There wasn't even a drop down screen for a movie."
Pros: "I was traveling with my granddaughter who is a toddler. Just imagine waiting an extra 2 hours for the flight to depart."
"It was a little crowded for CoVid, but the crew friendliness and helpfulness was exceptional. Food and beverage service best of my trip."
"United is on par with Spirit only l pay 4 times the amount"
Cons: "Everything flight cancelled promised hotel voucher then they did not"
Cons: "This was a red-eye from Costa Rica to Chicago. I sat in the very back row, so I really felt the turbulence back there. But I had no chance of sleeping through it because my seat would not lean back; in fact it was so far upright that I was almost leaning forward. I can normally sleep on any flight but this was like sitting in a tiny cage designed to prevent me from finding any remotely comfortable position or getting any rest at all. They should not be allowed to sell a seat like this."
Cons: "A safe, quiet set of flights. Nothing really unusual, which is a good thing. US airlines suck badly in cuisine and this trip reinforcedji"
Pros: "The level of service and appearance of employees. The entire staff was very attentive and offered assistance multiple times. The airplane was clean and kept at good temperature which is a plus because other airlines don’t put focus on this."
Cons: "Our seating could have been placed in a better range. We had a party of 4 (2 adults and 2 children) our seating was split sporadically, the 2 adults were split and placed in two different rows next to 2 other single individuals. The 2 children were placed in the back rows. Same rows next time!!!"
Cons: "Food was not good, flavor wise"
Pros: "Great crew"
Pros: "Free movies and tv through the app."
Cons: "A charger port and free food and drinks in coach again!!!"
Pros: "Crew was friendly, food was delicious and flight was nice and smooth!"
Cons: "Champagne or sparkling wine served."
Pros: "We didn’t like anything about this flight"
Cons: "The seats were absolutely uncomfortable. Far less room than we expected and the seating posture was unbearable. If United continues this poor level of service as it reaches for every last passenger dollar, it will surely lose business. We will seek alternatives from now on."
Pros: "Flight was ok"
Cons: "Flight delayed 3 1/2 hours because there was no hydraulic fluid available and had to be driven up from Phoenix."
Pros: "Comfort of first class. Even on a short trip like this."
Cons: "I am a bit tired of a lazy, lackadaisical attitude by ground crew and pilots. Nobody is showing interest in making the system work better by hustling. They take their time, almost slothlike, with an air of arrogance that tells me that they don’t respect me. It appears in how long it takes to pull a plane in, how long it takes to get bags off, and how long it takes for bags to hit the baggage claim."
Pros: "More space, better flight attendants, 3 free meals and free alcoholic beverages. It’s all good."
Cons: "Nothing, loved it."
Cons: "Plane was late and missed connection."
Pros: "Flight was quick and the flight attendants were nice"
Cons: "I'm 6' tall and my head was above the headrest, so it wasn't super comfortable to lay back."
Cons: "Outrageous baggage fees cause a huge traffic jam in the aisle at boarding and disembarking due to overloaded carryon baggage. This causes huge problems for already cranky travellers and slowing down your process of clearing your planes. No wonder air rage has been in the news so much lately. Won't be flying United anytime soon."
Cons: "Customer service for united is terrible and the attendants were rude while we were delayed for 2 hours on the tarmac"
Cons: "Wifi was unusable 90+% of the time, will request a refund. All coach seats will be terrible on a 12 hour flight...I had exit row "window"...no window, and the slide mechanism consumed all my leg room. But, I could get out, if I needed, and I could lean on the bulkhead. Most of the crew were fine, but some were a bit directive and one appeared to be going through the motions."
Pros: "a little bit more foot-room than my previous flight on a different airline."
Pros: "United doesn't care about you or any of their customers. Charged me extra fees for luggage then lost my stuff and tell me to write your home office. No thanks but I will let people know how little you care and how poorly you treat your customers. Sorry I flew United!"
Cons: "2 minutes past when they began to board no effort to try to help with getting on or another flight. Had plenty of time to get through security no call no assistance to find another flight NOTHING! No care to help."
Pros: "The wi-fi entertainment was good"
Cons: "Unfriendly crew. Broken seat back, would not recline. Made crew aware and was basically told to deal with it. Delayed twice on my return lay over. Not a good experience overall."
Pros: "Delayed Flight, late flight attendant that delayed flight 1.5 hr. Causing many to miss overseas connections. Changed arrival terminal."
Cons: "Explained flight delay due to one attendant not showing up. Needs to be a better back up system."
Pros: "Seeing as we were flying with ANA instead of United, everything was excellent, especially the crew. The food was amazing."
Cons: "there was absolutely no notfication that we were flying with ANA! I understand the flight was booked with united and you guys are part of the star partnership thing or whatever but it made finding out where to check in very stressful and time consuming! Stop overbooking your flights!"
Pros: "I had nice people sitting beside me. Not too bumpy."
Cons: "Kind of cramped. Too many screaming babies. A lot of traffic to the restroom. Couldn't put up the arm rest on the window side."
Cons: "Never got there canceled for weather."
Pros: "Not bad overall. I was exhausted at one point and passed out in my chair. I would have missed my flight if the gentleman boarding people hadn't noticed and woke me up to ask if I should be on the flight. I was out so deeply that I hadn't heard any announcements. There wasn't any food on the three flights but a cookie waffle thing and that was all I had during the 13ish hours I was on planes. The staff was super awesome and nice. Space wasn't any different than other planes, but tight on the first flight. I got lucky on the last two."
Cons: "I was starving and dehydrated."
Cons: "Delay for 4 hours"
Pros: "great crew great flight and in flight service."
Pros: "On time departures and early arrivals"
Pros: "Helpful employees"
Cons: "Being charged for internet access. Cramped seating."
Pros: "It was on time."
Cons: "Bad crew attitude No entertainment Terrible baggage policy Poor snack options Absolutely no leg room Since Continental was taken over by United it's been going downhill but this flight was just awful. After living in the Newark, NJ area for over 20 years and flying with them as long, I'm awfully tired of them. I will consider other airport options for nonstop flights or do layovers bc I can't stand their overpriced seats and poor service."
Cons: "Inside the cabin still have rooms but they force me to checked the cabin bag in. And it has deep scars on it. Try to fix it but cannot!!"
Pros: "The complete comfort of the ride was everything. Normally flights are rather bumpy but this one was smooth sailing. I recommend Everyone to book with Kyak for the best prices and best ride."
Cons: "We were boarded on the aircraft. A 737 800 that was booked full. No ac, no pilots, and the weather was fine. It was the worst flight I've ever been on. If you don't know when the pilots are going to arrive, don't board the flight and make everyone sit in a hot plane without even updating the passengers on the eta or departure."
Pros: "The crew was great. The plan was renovated recently, so it looks and feels like new."
Cons: "No wifi or any entertainment for 3 hours whatsoever"
Pros: "Flight and crew was great."
Cons: "Kids whose mother didn't seem to think it was appropriate to keep her damn kids quiet during basically an overnight flight, let them fight continuously, making noise and kicking the back of my seat even after repeated attempts at glaring at all of them. Really wish flight attendants would get more involved in these situations. Sigh."
Pros: "Not professional"
Pros: "friendly staff"
Cons: "first class seats not comfy. No wi-fi on the entire outbound. I had paid $149 to upgrade to first class. With no movies, no wi-fi, and being a vegetarian with 2 chicken entrees (chicken sandwich or chicken salad!) and no extra room, I decided to drink. I had 3 "free drinks" in first class, which was like paying $50 for a vodka tonic without a lime (3 times). Save you $$$"
Pros: "Thank you for moving me to another flight when mine was cancelled I appreciate that."
Cons: "Movies were not accessible - captions were too small. Movie also froze a few times or became jerky. Not sure whether or not it was your issue or the phone itself."
Cons: "Its a joke paying money to watch broadcast T.V."
Pros: "I liked the fact that I got to Dominican Republic on time."
Cons: "However the crew was horrible; there was no food provided. (Crackers j don't call food)."
Pros: "We have a list a cookie on the fly"
Cons: "The see were too cloused"
Pros: "The United Wi-Fi that I paid for with my frequent flyer miles and the free entertainment via the United App"
Cons: "The screaming kid kicking the back of my seat the whole flight."
Pros: "very smooth flight very helpful crew, gate checked bag, ahead of schedule."
Pros: "I didn't use the service. But it did look like good"
Pros: "I like the small size. The food and drink are so minimal it's hard to rate. The flight attendants were courteous and efficient. The flight was on time."
Cons: "The bathroom was more "used" than usual..."
Airlines flying from Johannesburg to Dominican Republic have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Johannesburg to Dominican Republic
Masks required on board, masks provided on flights from Johannesburg to Dominican Republic
Social distancing seating
Middle seats unavailable to book on flights from Johannesburg to Dominican Republic
Testing for antibodies, testing for symptoms for flights from Johannesburg to Dominican Republic
Waiving of change fees. Search flexible flights from Johannesburg to Dominican Republic